Operationalizing Change Management
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Nora Soza is a program manager for operationalizing change management at Box. She recommends starting slow by using existing processes like project charters for alignment and iterating quarterly reviews and responsibility models. She also advises finding support from executive sponsors, business leads, and managers to help operationalize change management faster.
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Operationalizing Change Management
- 1. 1 Nora Soza -‐ nora@box.com Program Manager, CS Ops Opera:onalizing Change Management
- 2. 2
- 3. 3 Start slow to move fast
- 4. 4 Find your minions
- 5. 5 CSMs/Advisors Managers Nora 50+ 6 1 The Challenge
- 6. 6 Start slow to go Fast • Start with what you already know • Project Charters = Alignment • And iterate – Quarterly review process – Define a clear DACI model
- 7. 7 Find your Minions Exec Sponsor Business Leads Managers
- 8. 8 Start slow to move fast Go find your minions Nora Soza nora@box.com Program Manager, CS Ops