Operations Supply Chain Management

This document outlines the learning objectives and overview of a course on operations and supply chain management. The course aims to provide an appreciation of the strategic importance of operations management in business. It will help students understand how operations relates to other functions and develop skills in quality improvement. The text is organized into two parts, with the first covering operations management topics like quality control, product design, and facilities. The second part addresses supply chain management topics such as procurement, forecasting, and inventory management.