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OPS 571 Assignment Critical Path
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Observe the critical path diagram. Why are there two arrows
pointing to task F?
Why is the critical path shown as A-B-E-G-I? How is the critical
path defined?
What would happen if activity F was revised to take 4 days instead of
2days?our readers.
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OPS 571 Assignment Operations Forecasting (2
Set)
This Tutorial contains 2 Set of Papers

Purpose of Assignment
The purpose of this assignment is for students to learn how to apply
Operations Forecasting.
Assignment Steps
Resources: Microsoft® Excel®
Select a business operations dataset from the internet or other
sources which can be used for forecasting in the University Library.
Develop a minimum of three quantitative forecasts using Microsoft®
Excel®.
Compare and contrast each quantitative forecast you develop.
Choose the one forecast you determine would be the best for the firm
and be prepared to explain why you chose this.
Evaluate the impact this forecast would have on the firm from a
financial metrics standpoint.
Develop a 700-word report in which you describe your forecasting
project including details on all the assignment steps.
Format your assignment consistent with APA guidelines.
Click the Assignment Files tab to submit your assignment.
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OPS 571 Assignment Week 5 Operations
Forecasting (Fork and Hoe Company)

Assignment Steps
Resources: Microsoft®
Excel®
Select a business operations dataset from the internet or other sources
which can be used for forecasting in the University Library.
Develop a minimum of three quantitative forecasts using
Microsoft®
Excel®
.
• Compare and contrast each quantitative forecast you develop.
• Choose the one forecast you determine would be the best for the
firm and be prepared to explain why you chose this.
• Evaluate the impact this forecast would have on the firm from a
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OPS 571 Assignment Week 5 Operations
Forecasting (Tesla)

Assignment Steps
Excel®
Select a business operations dataset from the internet or other sources
which can be used for forecasting in the University Library.
Develop a minimum of three quantitative forecasts using
Microsoft®
Excel®
.
• Compare and contrast each quantitative forecast you develop.
• Choose the one forecast you determine would be the best for the
firm and be prepared to explain why you chose this.
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OPS 571 Entire Course (With New Final Guide)
OPS 571 Final Exam Guide New 2017 (Score 30/30)
OPS 571 Week 1 Assignment Flowchart Improvement Process (2
Papers)

OPS 571 Week 2 Assignment Statistical Process Control Methods
OPS 571 Week 3 Individual Assignment Lean Techniques (2 Papers)
OPS 571 Week 3 Team Six Sigma Yellow Belt Training (2 PPT)
OPS 571 Week 4 Assignment Operations Consulting (2 PPT)
OPS 571 Assignment Operations Forecasting (2 Set)
OPS 571 Week 5 Team Six Sigma Yellow Belt Training Part II (2
PPT)
OPS 571 Week 6 Signature Assignment (2 Papers)
OPS 571 Week 1 DQ 1
OPS 571 Week 1 DQ 2
OPS 571 Week 2 DQ 1
OPS 571 Week 2 DQ 2

OPS 571 Week 3 DQ 1
OPS 571 Week 4 DQ 1
OPS 571 Week 4 DQ 2
OPS 571 Week 5 DQ 1
OPS 571 Week 5 DQ 2
OPS 571 Week 6 DQ 1
OPS 571 Week 6 DQ 2
****************************************************************************
OPS 571 Entire Course (Without Final Guide)
OPS 571 Week 1 Assignment Flowchart Improvement Process (2
Papers)
OPS 571 Week 2 Assignment Statistical Process Control Methods
OPS 571 Week 3 Individual Assignment Lean Techniques (2 Papers)
OPS 571 Week 3 Team Six Sigma Yellow Belt Training (2 PPT)

OPS 571 Week 4 Assignment Operations Consulting (2 PPT)
OPS 571 Assignment Operations Forecasting (2 Set)
OPS 571 Week 5 Team Six Sigma Yellow Belt Training Part II (2
PPT)
OPS 571 Week 6 Signature Assignment (2 Papers)
OPS 571 Week 1 DQ 1
OPS 571 Week 1 DQ 2
OPS 571 Week 2 DQ 1
OPS 571 Week 2 DQ 2
OPS 571 Week 3 DQ 1
OPS 571 Week 4 DQ 1
OPS 571 Week 4 DQ 2
OPS 571 Week 5 DQ 1
OPS 571 Week 5 DQ 2
OPS 571 Week 6 DQ 1

OPS 571 Week 6 DQ 2
****************************************************************************
OPS 571 Final Exam Guide (Feb, 2019)
Which of the following is a measure of operations and supply
management efficiency used by Wall Street?
Current ratio
Receivable turnover
Financial leverage
Earnings per share growth
Dividend payout ratio
When a company seeks to match the benefits of a successful position
while maintaining its existing position in offering customers a variety
of differing services, what is this process called?
Inter-functional analysis
Order qualifying
Order winning
Straddling

Operations capability analysis
Which of the following is a total measure of productivity?
Output/(Labor + Capital + Energy)
Output/Labor
All of these
Output/Materials
Output/Inputs
In the service-system design matrix, a face-to-face total customization
service encounter is expected to have which of the following?
Low degree of customer/server contact
None of these
Low production efficiency
High production efficiency
Low sales opportunity
We would expect to see in a manufacturing cell layout which of the
following?
None of these
Long production setup times
Large teams who collectively do a small part of a finished product
A small team of workers who turn out complete units of work
More in-process inventory

Which of the following is a major factor that distinguishes service
design and development from manufacturing design and
development?
Capacity decisions are much more critical in manufacturing
operations.
Manufacturing is far more capital intensive than services.
The service process and service product can be developed
independently.
The service package has the same legal protection available to
manufactured goods.
The service package is the major output of the development process.
The customer order decoupling point determines the position of what
in the supply chain?
Orders
Transportation facilities
Inventory
Customers

Manufacturing facilities
Machine breakdown and repair in a 12-machine factory having one
repair mechanic would develop which type of queuing system line
structure concerning machine breakdowns?
Single channel, single phase
None of these
Multichannel, single phase
Single channel, multiphase
Multichannel, multiphase
Assume the service rate for a queue in a truck-loading operation is 2
trucks per hour. Using the infinite queuing notion for the models
presented in the textbook, which of the following is the average
service time?
0.25 hour
0.5 hour
2 hours
1 hour
None of these
An assumption of learning curve theory is which of the following?
Unit time will decrease at a decreasing rate.
Unit time will hold constant.
Unit time will increase at an increasing rate.

Unit time will increase at a decreasing rate.
Unit time will decrease at an increasing rate.
The unit improvement factor for a 60 percent learning curve at 25
units is 0.0933. The first and second timings of a person doing a job
are 5 minutes and 3 minutes respectively. Which of the following is
the learning-adjusted time estimate for unit number 25?
0.0933 minute
9.33 minutes
3 minutes
4.665 minutes
0.4665 minute
For which of the following should we use a p-chart to monitor
process quality?
Letter grades on a final examination
Temperature of entrees in a restaurant
Weight errors in cans of soup
Errors in the length of a pencil
Defective electrical switches
You have been called in as a consultant to set up a Kanban control
system. The first thing to do is to determine the number of Kanban
card sets needed. Your research shows that the expected demand
during lead time for a particular component is 150 per hour. You

estimate the safety stock should be set at 25 percent of the demand
during lead time. The tote trays used as containers can hold 8 units of
stock, and the lead time it takes to replenish an order is 2 hours.
Which of the following is the number of Kanban card sets necessary
to support this situation?
94
68
42
47
89
Which of the following is a fixed-order-quantity inventory model?
P model
Periodic replenishment model
The ABC model
Economic order quantity model
Cycle counting model
Using the fixed-order-quantity model, which of the following is the
total ordering cost of inventory given an annual demand of 36,000
units, a cost per order of $80, and a holding cost per unit per year of
$4?
$1,889
$2,267
$849
$2,400

$1,200
Assume there are five jobs (i.e., A, B, C, D, and E) that need to be
sequenced in a production schedule. The remaining operating time
necessary for completion of job A is 4 days (i.e., job A will take 4
more days to complete), B will take 7 days, C will take 8 days, D will
take 2 days, and E will take 5 days. Which job should be scheduled
first if you use the SOT priority rule for job sequencing?
E
B
C
D
A
Which of the following is a "focusing step" of Dr. Eli Goldratt's
theory of constraints?
Reinforce system constraints.
If you have no system constraints, make some.
Identify system constraints.
Reduce system constraints.
Support system constraints
In implementing a lean production system you should work with
suppliers to do which of the following?
Make frequent deliveries.

Calculate lead times.
Achieve bottom-round management.
Freeze windows.
Use quality circles.
For an activity in a CPM analysis, the early finish time is 20 and the
late finish time is 20. Which of the following statements is true?
The slack for this activity is 20.
The activity's late start must happen before its early start.
The activity is on the critical path.
The duration of this task is 20.
The duration of this task is zero.
You have been placed in charge of a large project. Shortened
communication lines are required to ensure quick resolution of
problems as they arise. You recognize that the project is going to take
a lot of time and require a lot of team pride, motivation, and
commitment by all members. Which project management structure
should you use in this situation?
Pure project
PERT
Task force
Functional project
Matrix project
Which of the following is not a principle of reengineering?

Capture information many times, at the source and where it is
interpreted.
Treat geographically dispersed resources as though they were
centralized.
Merge information processing work into the work that produces the
information.
Link parallel activities instead of integrating their results.
Organize around outcomes not tasks.
Which of the following forecasting methodologies is considered a
qualitative forecasting technique?
Simple moving average
Market research
Exponential smoothing
Linear regression
Multiple regression
A company wants to generate a forecast for unit demand for year
2014 using exponential smoothing. The actual demand in year 2013
was 120. The forecast demand in year 2013 was 110. Using these
data and a smoothing constant alpha of 0.1, which of the following is
the resulting year 2014 forecast value?
111
100
114

120
110
Maintaining a stable workforce working at a constant output rate
while shortages and surpluses are absorbed by fluctuating inventory
levels, order backlogs, and allowing lost sales is which of the
following production planning strategies?
Full employment
Stable workforce, variable work hours
Skill maintenance
Level
Chase
What are two of the main objectives of ERP?
Transaction processing and logistic optimizing
Resource tracking and master schedule planning
Product tracking and customer invoicing
Transaction processing and decision support
If the best operating level of a piece of equipment is at a rate of 400
units per hour and the actual output during an hour is 300 units,
which of the following is the capacity cushion?
133 percent
25 percent
100 units per hour

125 percent
75 percent
Under the lot-for-lot (L4L) lot sizing technique as used in MRP, we
would expect which of the following?
A consistent lag of supply behind demand
Minimized carrying costs
Minimized setup costs
Minimized quality problems
A just-in-time management philosophy
A product tree can do which of the following?
Help to compute component usage.
Reduce product scrap.
Reduce regular time labor.
Locate raw material supplies.
Reduce labor overtime.
Very few products are moved without at least part of their journey
being by which mode of transportation?
Rail
Highway
Pipeline

Water
Air
In Hau Lee's uncertainty framework to classify supply chains, a
supply chain for innovative products with an evolving supply process
is called which of the following?
Responsive
Efficient
Agile
Risk hedging
Forward looking
1. The total output from a production system in one day is 500
units and the total labor necessary to produce the 500 units is 350
hours. Using the appropriate productivity measure, which of the
following numbers represents the resulting productivity ratio?
2. When a company seeks to match the benefits of a successful
position while maintaining its existing position in offering customers
a variety of differing services, what is this process called?
3. Which of the following is a measure of operations and supply
4. Which of the following approaches to service design is
characterized by having the customer take a greater role in the
production of the service?

5. A difference between project and continuous flow categories
of process flow structures is which of the following?
6. Which of the following is a characteristic that can be used to
guide the design of service systems?
7. An advantage of a make-to-stock process is which of the
following?
It features rapid delivery of a standard product
8. Which of the following production process terms best
describes the situation when activities in a stage of production must
stop because there is no work?
9. For an infinite queuing situation, if the arrival rate for
loading trucks is 5 trucks per hour, what is the mean time between
arrivals?
10. An assumption of learning curve theory is which of the
following?
11. A company's production process has an 85 percent learning
curve rate. The process has produced 1,000 units to date. A process
refinement is estimated to allow a future learning curve rate for the
identical product of 75 percent. However, the initial unit made using
the new process will take the same amount of time as the very first
unit produced using the old process. At what point, using the new
process, will the production rate exceed the production rate achieved
by the old process?

12. For which of the following should we use an R-chart to
monitor process quality?
13. In setting up a Kanban control system you need to determine
the number of kanban card sets needed. If assume the expected
demand during lead time is 50 per hour, the safety stock is 20 percent
of the demand during lead time, the container size is 4, and the lead
time to replenish an order is 8 hours, what number of Kanban card
sets is needed?
120
14. Using the ABC classification system for inventory, which of
the following is a true statement?
15. A company is planning for its financing needs and uses the
basic fixed-order-quantity inventory model. Which of the following is
the total cost (TC) of the inventory given an annual demand of
10,000, setup cost of $32, a holding cost per unit per year of $4, an
EOQ of 400 units, and a cost per unit of inventory of $150?
16. The assignment method is useful in solving scheduling
problems that have which of the following characteristics?
There are no jobs to be distributed to n machines or workers.
17. According to the theory of constraints, which of the following
is an operational measurement that can be used to measure the firm's
ability to make money?
18. Which of the following are related to lean production?

19. A simple project listing of five activities and their respective
time estimates are presented here:
Using CPM, which activities make up the critical path?
20. You have been placed in charge of a large project. Shortened
communication lines are required to ensure quick resolution of
problems as they arise. You recognize that the project is going to take
a lot of time and require a lot of team pride, motivation, and
commitment by all members. Which project management structure
should you use in this situation?
21. One of the principles of reengineering is which of the
following?
22. Which of the following forecasting methodologies is
considered a qualitative forecasting technique?
23. A company wants to forecast demand using the simple moving
average. If the company uses three prior yearly sales values (i.e.,
year 2011 = 130, year 2012 = 110, and year 2013 = 160), which of
the following is the simple moving average forecast for year 2014?

24. Which of the following is considered a "pure" production
planning strategy?
25. What are two of the main objectives of ERP?
26. If the best operating level of a piece of equipment is at a rate
of 400 units per hour and the actual output during an hour is 300
units, which of the following is the capacity cushion?
27. If annual demand is 6,125 units, annual holding cost is $5 per
unit, and setup cost per order is $50, which of the following is the
EOQ lot size?
28. What are the three primary data sources used by the MRP
system?
29. What transportation mode has very high initial investment
costs but gives a very low cost per mile for products that are highly
specialized and require no packaging?
30. In Hau Lee's uncertainty framework to classify supply chains,
a supply chain for innovative products with an evolving supply
process is called which of the following?
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OPS 571 Final Exam Guide (New, 2019)

1.
Which of the following is a measure of operations and supply
Dividend payout ratio
Receivable turnover
Current ratio
Financial leverage
Earnings per share growth
2.
An activity-system map is which of the following?
A diagram that shows how a company's strategy is delivered to
customers
A timeline displaying major planned events
A network guide to route airlines
A facility layout schematic noting what is done where

A listing of activities that make up a project
3.
Which of the following is a total measure of productivity?
Output/Materials
Output/Labor
Output/(Labor + Capital + Energy)
All of these
Output/Inputs
4.
Which of the following approaches to service design is characterized
by having the customer take a greater role in the production of the
service?
Quality approach
Self-service approach
Production-line approach

Do-it-yourself approach
Personal-attention approach
5.
Which of the following basic types of production layout formats is
one that has similar equipment or functions are grouped together?
Workcenter layout
Production line layout
Group technology layout
Manufacturing cell layout
Assembly line layout
6.
Which of the following is a characteristic that can be used to guide the
design of service systems?
Services are all similar.
Services cannot be inventoried.
Services businesses are inherently entrepreneurial.

Even service businesses have internal services.
Quality work means quality service.
7.
An advantage of a make-to-stock process is which of the following?
All units of output are unique.
It features rapid delivery of a standard product.
It combines the best features of other processes.
It responds directly to customer orders.
It allows the firm to avoid inventory costs.
8.
Getting an autograph from a famous person might involve standing in
which type of queuing line structure?
Single channel, single phase
None of these
Single channel, multiphase
Multichannel, multiphase

Multichannel, single phase
9.
For an infinite queuing situation, if the arrival rate for loading trucks
is 5 trucks per hour, what is the mean time between arrivals?
2.5 hours
5 hours
0.2 hour
0.1 hour
None of these
10.
An assumption of learning curve theory is which of the following?
Organizational learning is not included in learning theory.
The time required to do a task will vary randomly each time the task
is repeated.
Unit time will decrease at an increasing rate.
Learning will not be transferred from one worker to the next.
The reduction in unit time will follow a predictable pattern.

11.
A company's production process has an 80 percent learning curve
rate. The process has produced 1,000 units to date. A process
refinement is estimated to allow a future learning curve rate for the
identical product of 75 percent. However, the initial unit made using
the new process will take the same amount of time as the initial unit
produced using the old process. At what point, using the new process,
will the production rate exceed the production rate achieved by the
old process?
Before the 100th unit
12.
For which of the following should we use a p-chart to monitor process
quality?
Grades in a freshman "pass/fail" course
Temperatures in a classroom

The dimensions of brick entering a kiln
The weight of fluid in a container
Lengths of boards cut in a mill
13.
You have been called in as a consultant to set up a Kanban control
system. The first thing to do is to determine the number of Kanban
card sets needed. Your research shows that the expected demand
during lead time for a particular component is 150 per hour. You
estimate the safety stock should be set at 25 percent of the demand
during lead time. The tote trays used as containers can hold 8 units of
stock, and the lead time it takes to replenish an order is 2 hours.
Which of the following is the number of Kanban card sets necessary
to support this situation?
42
68
89
47
94
14.
Which of the following is a fixed-time-period inventory model?

Just-in-time model
The EOQ model
Periodic system model
The Q model
The least cost method
15.
A company is planning for its financing needs and uses the basic
fixed-order-quantity inventory model. Which of the following is the
total cost (TC) of the inventory given an annual demand of 10,000,
setup cost of $32, a holding cost per unit per year of $4, an EOQ of
400 units, and a cost per unit of inventory of $150?
None of these
$1,501,600
$1,498,200
$499,313
$500,687
A. $1,501,600
Q = 400. Average Inventory = Q/2 = 200. Holding cost/year = $4.
Thus, annual holding cost = $800. Annual set-up cost = 10,000/400 =

25 x $32 = 800. Demand x cost per unit = 10,000 x $150 = 1,500,000.
Hence, TC = $1,500,000 + 800 + 800 = $1,501,600.
16.
Which of the following is a principle of work center scheduling?
Reschedule every day.
Once started, a job can and should be finished even if unavoidably
interrupted.
Assign the first worker to all of the days that require staffing.
Achieve certainty in standards and routings.
Give work centers less to do then their maximum.
17.
Which of the following is a "focusing step" of Dr. Eli Goldratt's
theory of constraints?
Identify system constraints.
Support system constraints.
If you have no system constraints, make some.
Reduce system constraints.

Reinforce system constraints.
18.
In designing a lean production facility layout, a designer should do
which of the following?
Locate flexible workstations offline.
Balance capacity using job shop analysis.
Design for work flow balance.
Always keep operations on a single floor of the factory.
Link operations through a push system.
19.
A simple project listing of five activities and their respective time
estimates are presented here:
None of these
A, B, D, E
A, D, E
A, C, B, D, E

A, C, D, E
20.
A company must perform a maintenance project consisting of seven
activities. The activities, their predecessors, and their respective time
estimates are presented here:
A, C, B, F, E
None of these
A, B, D, F, G
A, C, E, F, G
A, D, E
21.
Which of the following is not a problem definition tool from the
operations consulting tool kit?
Issue trees
Five forces model

Computer simulation
Customer surveys
Gap analysis
22.
Which of the following is not one of the basic types of forecasting?
Simulation
Causal relationships
Qualitative
Time series analysis
Force field analysis
23.
A company has actual unit demand for three consecutive years of 124,
126, and 135. The respective forecasts for the same three years are
120, 120, and 130. Which of the following is the resulting MAD value
that can be computed from these data?
3
1
15

123
5
C MAD = ABS[(124 - 120) + (126 - 120) + (135 - 130)]/3 = 15/3 = 5.
24.
From an operational perspective, yield management is most effective
under which of the following circumstances?
Inventory is perishable.
The firm doing yield management is very profitable.
Demand cannot be segmented by customer.
Fixed costs are low, and variable costs are high.
The customer is a "captive" of the system.
25.
What is transaction processing?
The decision support system used to efficiently handle multiple
transactions
The movement of paperwork through a system using a decision tree

The scheduling of machinery to minimize time and scrap
The posting and tracking of the detailed activities of a business
26.
If the actual output of a piece of equipment during an hour is 500
units and its best operating level is at a rate of 400 units per hour,
which of the following is the capacity utilization rate?
0.75
1.00
1.25
1.33
100
27.
Which of the following is an input to the master production schedule
(MPS)?
Planned order schedules
The bill of materials
The aggregate plan
The exception report

Inventory records file
28.
Which of the following is considered a primary report in an MRP
system?
Cycle counting reports
Performance reports
Planned order schedules
Planning reports
Exception reports
29.
The centroid method for plant location uses which of the following
data?
Probabilities and payoffs
Correlation matrix of existing facilities
Volume of goods to be shipped between existing points
Inbound transportation costs
Transport times between facilities

30.
In Hau Lee's uncertainty framework to classify supply chains, a
supply chain for functional products with an evolving supply process
is called which of the following?
Responsive
Forward looking
Efficient
Risk hedging
Agile
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OPS 571 Final Exam Guide New 2019 (Score
30 30)
1. Identify a disadvantage of implementing group technology in a
firm.

The number of employees required for a process increases
exponentially.
The workers must be flexible enough to run several machines and
processes.
It increases inventory.
The waiting time between operations is increased.
2. A shopkeeper purchases raw materials to manufacture souvenirs for
a local event that happens once every five years. In this case. identify
the model that the shopkeeper is most likely to use to maintain stock.
Lot sizing model
Fixed—time period model
Fixed—order quantity model p.
Single-period model
3 Define synchronous manufacturing as stated by Goldratt's theory.
It is a production process organized to achieve the goals of the firm.
It is an integrated set of activities designed to achieve high quality and
high levels of production with minimal inventories of raw materials.
It is a production process in which machines are the critical resource
used for scheduling.
It is the optimization of the rate at which cash is generated by
production through sales.

4. involves testing random samples of the end product from a process
to determine if the process is churning out items within the
predetermined range.
Organizational leaming
Statistical process control
Cyclical strategic scheduling
Event simulation
5. Utilization is the ratio between the actual amount of time a resource
is activated for and the total amount of time the resource is available
for use.
Utilization
Lead time
Service rate
Pacing
6. The manager of a shop floor schedules production based on the
equipment that are used in the process as a key resource. In this case.
the manager is most likely using a
backward scheduling
forward scheduling
machine-limited process
labor-limited process
7 Define lead time.

It is the time required to achieve high customer service with minimum
levels of inventory investment.
It is the time required to produce a variety of products typically at
lower volume levels.
It is the time required to attend to a customer order.
It is the time required to position inventory in the supply chain.
8. refers to the integrated activities designed to achieve high quality
and high levels of production with minimal inventories of raw
materials and to eliminate wastes.
The Shingo system
Kanban system
Lean production
Process mapping
9. Define preventive maintenance.
It is the grouping of similar parts and processes into a specialized
workcell.
It is the improvement that stems from both a person's experience and
the changes in equipment. product design. and administration.
It is the periodic inspection and repair of equipment to avoid
breakdowns.
It is the emphasis of getting a product or a process right the first time.

10. shows the relationship between the total number of units produced
and the unit production tim
A Poisson distribution
A learning curve
Cycle time
Service rate
11 Identify a true statement about services.
A service is a tangible process.
A service is inherently heterogeneous
A service has physical dimensions.
A service has very limited or no customer interaction.
12. In a the product remains in a specific location and the equipment
labor and material required for the product are gathered to the specific
location
project layout
functional layout
manufacturing cell
workcenter
13. Rachel performs an analysis in which she analyzes the
performance of the clients of her organization relative to the
expectations of the client's customers. In this scenario. Rachel is most
likely using a

Pareto analysis
gap analysis
Gantt chart
bar chart
14. is the design operation and improvement of the processes that
create and deliver a company's essential products and services.
Inventory control
Operations and supply chain management
Product routing
Aggregate sales and operations planning
15. determines the amount of inventory, which includes parts.
components. and materials. necessary to produce a product
Break-even analysis
Dynamic programming
Material requirements planning
GAP analysis
16. Define customer order decoupling point.
It involves the analysis of current business data to better solve
business problems using mathematical calculations.
It is the time required to attend a customer order.

It is the positioning of inventory in a supply chain.
It illustrates the method by which a company's strategy is delivered
through a set of supporting activities.
17. Define waste reduction.
It is the process of combining the concept of cross-docking and
consolidation.
It is the elimination of non—value-adding activities and the
optimization of value-adding activities that are part of a process.
It is the optimization of the rate at which cash is generated by
production through sales.
It is the integration of activities to increase the customer value of a
process.
18. Identify the true statements about the learning curve theory.
It assumes that the unit time for a task will decrease at a decreasing
rate.
A drawback of the learning curve theory is that the performance can
be measured only in terms of time per unit.
In a learning curve. the time for task completion will increase each
time the task is undertaken.
In a learning curve the reduction in time will be unpredictable.
19. is the characteristics of a product in terms of quality that are
sorted as either conforming or nonconforming to specification.
The capability index

A throughput rate
A learning curve
An attribute
20. Identify a true statement about an operations consulting process.
Its results are immediately measurable.
It leads to changes in attitudes and culture of an organization.
Unlike general management consulting. operations consulting does
not require extensive interviewing of employees.
It takes a longer time than general management consulting to yield
results that can be measured.
21. Identify a true statement about water transportation mode.
It is a highly specialized mode of transport limited to the delivery of
gases-
Moving high volumes of products is costly.
It can handle a high capacity of materials.
Fast transit times can be achieved in this mode of transportation.
22 A pharmaceutical company keeps detailed documentation of its
inventory. The company replenishes its inventory whenever the
inventory level falls below a certain limit and there is a threat of a
stockout. This company is most likely using a model.
fixed-order quantity

fixed-time period
regression
single-period
23. According to Goldratt's definition, is the rate at which cash is
generated by production through sales.
expediting
throughput
productivity
cash flow
24. Identify an advantage of pure projects.
Team pride, motivation, and commitment are high.
Team members have authority over the project.
Organizational goals and policies are upheld.
Duplication of resources is eliminated
25. are used for decisions that are related to aggregate and strategy
demand-
Process assessments
P-models
Periodic review systems
Strategic forecasts

26. Identify a disadvantage of pure projects.
Equipment and people are not shared across projects.
A lot of time is consumed while making decisions.
Lines of communication are lengthened.
The project manager has no authority over the project.
27. is responsible for scheduling, dispatching, monitoring, and
regulating production on the shop floor.
Manufacturing execution system
P-model
ABC classification
Enterprise resource planning
28. is the average time required to finish a cycle of an operation.
Cycle time
Lead time
Queue time
Changeover time
29. A manufacturing firm efficiently assembles an airplane by
bringing all the necessary raw materials, parts, and equipment to a
central location. This scenario illustrates a
functional layout

workcenter
manufacturing cell
project layout
30. The main objective of the aggregate operations plan is to:
achieve better integration between suppliers and manufacturers.
minimize the cost of resources necessary to meet demand.
determine future demand with the help of past data.
keep demand and supply in balance.
****************************************************************************
OPS 571 Week 1 Assignment Flowchart
Improvement Process (2 Papers)
This Tutorial contains 2 Papers
OPS 571 Week 1 Assignment Flowchart Improvement Process

The purpose of this assignment is for students to learn process
flowcharting/improving a process and summarizing the results.
Assignment Steps
Resources: Microsoft® PowerPoint® (or other software such as
Vizio, Word, etc.)
Select a complex process from your personal life or work.
Use Microsoft® PowerPoint® or other software including Vizio,
Word, etc. to create a flowchart of the as-is process.
Define metrics and measure the current process.
Use process improvement techniques to improve the process.
Use Microsoft® PowerPoint® or other software such as Vizio, Word,
etc. to create an improved process flowchart.
Use judgmental forecasting, which is your professional judgement, to
ascertain how the future process will perform according to your
metrics.
Develop a 525-word executive summary in which you describe your
process improvement project (including the as-is process flowchart
and the improved process flowchart).
Note: Students and faculty are reminded both Six Sigma readings and
Lean Principles introduced in Week 2 are spread throughout the
entire course. Students will apply the knowledge from the readings in
their Learning Teams throughout the course.
****************************************************************************

OPS 571 Week 1 DQ 1
What are process flow structures? What structure does your
organization rely on the most? How effective has the structure been
in achieving organizational goals?
****************************************************************************
OPS 571 Week 1 DQ 2
What are some factors that affect global business processes? How
would these factors affect development of new processes? How are
those factors different from those that affect local business process
development?
****************************************************************************
OPS 571 Week 1 DQs (New)

• What are the major concepts defining the field of operations and
supply chain management?
• What are some of the jobs and career opportunities in operations
and supply chain management? (Chapter 1)
• What is the definition of an operations and supply chain strategy?
• How are these strategies implemented?
• How do these strategies relate to business results of the firm?
(Chapter 2)
• What are the characteristics of a manufacturing process?
• How are manufacturing processes organized and evaluated?
(Chapter 7)
• What are the characteristics of a service process?

• What are the different types of service processes? (Chapter 9)
****************************************************************************
OPS 571 Week 1 Individual Assignment Design
a Flowchart for a Process (2 Flowchart)
This Tutorial contains 2 Different Flowcharts/Paper
Individual Assignment: Design a Flowchart for a Process
· Select a process you perform daily but would like to spend less time
doing, such as driving to work. Don’t use something as simple as
combing your hair, reading email or taking a shower. Those will not
give you enough data points to complete the assignments in latter
weeks. Conversely don’t pick something too complicated like month
end closing of the books.
· Design a flowchart using an appropriate tool. Follow good flow
charting techniques.
· Comment on the factors that affect the process design.
· Identify at least one metric to measure the process.
· Submit your flowchart for the process.

· Begin collecting data for the identified metric every day of the
workweek. You must submit the data collected at the end of each
week.
****************************************************************************
OPS 571 Week 1 Individual Assignment Process
Design Matrix and Summary (2 Papers) (New)
This Tutorial contains 2 Set of Paper
Complete the Process Design Matrix.
Write an executive summary identifying appropriate design
approaches for a selected product and service.
Pick one service with which you are familiar. Complete three to five
line items such as production line, self-service, or personal attention
approach, on the Process Design Matrix.
Pick one product with which you are familiar. Complete three to five
line items such as Job shop, batch, assembly line, or continuous flow
approach, on the Process Design Matrix.
Required Elements:
No more than 700 words

Consistent with APA format
Submit Matrix with the Executive Summary
****************************************************************************
OPS 571 Week 2 Assignment Statistical Process
Control Methods
Statistical Process Control Methods to a business process.
Assignment Steps
Resources: Microsoft® Excel® and PowerPoint®
Select a complex continuous process from your personal life or work.
The process can be the same as in Week 1 assignment.
Complete the following:
Use Microsoft®Excel®to calculate the defined process metrics
including variation and process capability.

Use Microsoft®Excel®andPowerPoint®to develop and display a
control chart for the process.
Evaluate the control chart and process metrics using Statistical
Process Control (SPC) methods.
Evaluate whether the process could benefit from the use of Six Sigma
tools.
Develop a 525-word executive summary in which you describe your
Statistical Process Control project and include the control chart with
SPC.
****************************************************************************
OPS 571 Week 2 DQ 1
Week 2 Discussion Question 1
What is the learning curve and how can it be applied? Would the
learning curve be appropriate for your organization? Explain your
answer.
****************************************************************************

OPS 571 Week 2 DQ 2
What is Six Sigma? What are the advantages and disadvantages for
implementing Six Sigma in your organization? Analyze special
considerations and possible constraints of implementing Six Sigma in
an international business
****************************************************************************
OPS 571 Week 2 DQs
• What are the factors and keys influencing product design?
• What are the design differences between manufacturing and service
products? (Chapter 3)

• What is the definition of an operations and supply chain strategy?
(Chapter 12)
• Why does statistical quality control lead to improvements in many
businesses?
• How do you execute statistical quality control? (Chapter 13)
****************************************************************************
Designs and Supply Chains Presentation (2
PPT) (New)
This Tutorial contains 2 Set of PPT

This is part one of a two part assignment starting with an
introductory look at process design and supply chains.
Identify a company with which you are familiar. This could be your
place of employment, a car wash, a yard service company, and so
forth.
Create an MS PowerPoint Presentation in which you describe the
current state of your selected company's supply chain and an
identified process.
Required Elements:
Describe the company's supply chain
Identify a process internal to the company that you wish to analyze.
Describe the process internal to the company that you wish to
analyze.
Identify an appropriate design approach for the process you have
chosen.
Create a high-level AS IS process flow chart using an appropriate
tool.
Identify at least one metric to measure the process and its application
(how, what, when, and who).
Use an appropriate tool to collect data for each step of the process.
PowerPoint includes 4-5 slides with detailed speaker notes.
****************************************************************************
OPS 571 Week 3 DQ 1

What is a safety stock and when should it be used? How have safety
stocks been used in a global organization with which you are
familiar? Were they relied upon appropriately?
****************************************************************************
OPS 571 Week 3 DQ 2
TOC advocates exploiting process bottlenecks. What does this mean?
Provide at least two examples in business where this can be done
effectively.
****************************************************************************
OPS 571 Week 3 Individual Assignment Lean
Techniques (2 Papers)

This Tutorial contains 2 Papers
The purpose of this assignment is for students to evaluate the lean
techniques applied to business in today's workforce.
Note: Students and Faculty seeking more information on this
assignment can refer to Ch. 14 of the Operations and Supply Chain
Management textbook.
Assignment Steps
Select a business you are familiar with which incorporates lean
manufacturing or lean supply chains.
Evaluate how this firm uses lean strategies and how much lean
techniques has improved the firm's efficiency.
Evaluate ways the firm can go even further to make improvements
using lean techniques.
Use the results you obtained from evaluating this firm to apply to
your own business or a business you are interested in which currently
does not use lean.
Develop a 1,050-word report in which you describe your lean
evaluation project.

Click the Assignment Files tab to submit your assignment
Designs and Supply Chains Presentation Part
2(2 PPT) (New)
This Tutorial contains 2 Set of PPT
Create an MS PowerPoint Presentationin which you evaluate the
current state of the process you selected in Week Two and summarize
the proposed future state.
Required Elements:
Evaluate the efficiency and effectiveness of the process selected in
Week Two using the data collected.
Determine areas for improvement
Design an improved process flow chart using an appropriate tool.
Summarize two items from this improved process. Include an
explanation of how these items could be used in your personal or
professional life to improve a process.
PowerPoint should include 4-5 slides with detailed speaker notes.
Click the Assignment FIles tab to submit your assignment.

****************************************************************************
OPS 571 Week 3 Team Assignment Practice
Operations Simulation & Analysis, Part 1
Week 3 - Practice Operations Simulation & Analysis, Part 1
Complete the Practice Operations Simulation in Connect. Each
Learning Team
member should complete Module 1 and Module 2. Take a screenshot
of the
results when completed.
Share the results with the Learning Team. The screenshots of the
results
will be submitted along with the assignment.
Create a 1,400-word analysis of the Learning Team's performance. In
the
analysis, be sure to do the following:

Summarize the learning team members' results.
Discuss the major decision points each team member made during
Module 1
and Module 2 of the simulation and the effect this had on their
performance
in the modules.
Explain how learning curve theory applied to the simulation.
Evaluate the team member's results including selecting the best
applications of inventory models and lean production.
Defend the best options for performance based on the results of
Module 1
and Module 2 among the team members and explain why these were
the most
efficient and effective.
Format the assignment consistent with APA guidelines. Click the
Assignment
Files tab to submit your assignment.
****************************************************************************
OPS 571 Week 3 Team Six Sigma Yellow Belt
Training (2 PPT)

This Tutorial contains 2 Presentations of this Assignment
Six Sigma Yellow Belt Training
The purpose of this assignment is for students to receive Six Sigma
Yellow Belt Training
- Executing DMAIC (Define, Measure Analyze, Improve, Control) Six
Sigma Quality
Improvement (define and measure) projects.
Assignment Steps
Resources: Microsoft® PowerPoint®
Select a business where one of your team members works or one with
which you are
familiar to make sure you are able to gather data, and for which you
can identify processes to improve.
Execute the define phase of the Six Sigma DMAIC project including
the following:
• Identify customers and their priorities.
• Identify a project suitable for Six Sigma efforts based on:
o Business objectives.

o Customer needs and feedback. For example, if the team chooses a
fast
food chain, they could observe and record defects with preparation
and
delivery of the food, cleaning of the restaurant inside and out,
including
the rest rooms
o Productivity of the operation and quality of service measured by
such
metrics as: wait times per each customer from the time the order is
made
until the customer is handed their food, customers served per hour
per
total number of employees, number of errors made in products served
vs
ordered, friendliness of the staff, and cleanliness of the operation;
including inside the restaurant, outside, in the rest rooms, tables,
floors,
waste baskets, etc.
• Identify and develop the problem statement.
• Identify CTQs (critical-to-quality characteristics) the customer
considers to have the most impact on quality.
Execute the measure phase of the Six Sigma DMAIC project including
the following:

• Determine the metrics to measure the process and how it is
performing.
• Identify the key internal processes influencing CTQs and measure
the defects currently generated relative to those processes.
Develop a 12- to 15-slide Microsoft® PowerPoint® presentation,
including detailed speaker notes, highlighting the summary in which
you describe your work on the two phases of the Six Sigma process
improvement project.
Format your assignment as if you would be giving a presentation to
senior management.
Note: Grades are awarded based upon individual contributions to the
Learning Team assignment. Each Learning Team member receives a
grade based upon his/her contributions to the team assignment. Not
all students may receive the same grade for the team assignment.
****************************************************************************
OPS 571 Week 4 Assignment Operations
Consulting (2 PPT)
This Tutorial contains 2 Presentations

The purpose of this assignment is for students to learn how to develop
an operations consulting proposal.
Assignment Steps
Resources: Operations and Supply Chain Management: Ch. 25,
Microsoft® PowerPoint®
Choose a business in the media having difficulties with its operating
model or one which is struggling in your community.
Evaluate how all or some of the items from the Operations Consulting
Tool Kit in Operations and Supply Chain Management could help this
business get back on track.
Determine the resources and data you will need to deploy an
operations consulting engagement with this business.
Develop a business case including financial benefits on how
operations consulting can have a positive impact on the business.
Develop a 10- to 15-slide Microsoft® PowerPoint® presentation of
an operations consulting engagement proposal to the Chief Operating
Officer (COO) and Chief Executive Officer (CEO) of the target firm.
****************************************************************************
OPS 571 Week 4 DQ 1

How does capacity planning differ in service and manufacturing
organizations?
****************************************************************************
OPS 571 Week 4 DQ 2
What role does supply chain management play for organizations
seeking to gain the competitive advantage? Would it be advantageous
for your organization to focus its efforts on improving its supply
chain?
****************************************************************************
OPS 571 Week 4 Team Assignment Supply
Chain Design Paper (2 Papers) (New)

Review the Riordan Manufacturing Virtual Organization.
Write a paper of no more than 1,400-words that includes the
following:
Determine Riordan's manufacturing strategy (chase, level, or
combination) and explain its benefits
Create a process flow diagram for the electric fan supply chain
Select two metrics to evaluate performance of the electric fan supply
chain
Describe the supplier relationship and the effects on the supply chain.
As part of this consider the following:
Type of relationship
Supplier location, size of company, and financial stability
Metrics used to measure supplier performance (on-time delivery,
defects, etc)
Supplier improvement strategies
Describe how lean production principles may be used to maximize the
efficiency and effectiveness of the electric fan supply chain process

Select a business forecasting technique (qualitative or quantitative)
for the electric fans and describe the forecasting process to be used at
Riordan
Create a sales forecast for electric fans using selected techniques
Develop Aggregate Production Plan, Master Schedule, and Materials
Requirement Plans for electric fans based off the sales forecast.
Be sure to include the following:
The determination of inventory requirements of the electric fans
component parts and finished goods
The selection of an appropriate inventory system (fixed order
quantity, two bin method, etc.) to meet inventory requirements
Begin working on the Week Six assignment. In Week Six, you propose
and implement new process design and supply chain processes for the
manufacturing of Riordan's electric fans.
****************************************************************************
OPS 571 Week 5 DQ 1

Does your organization use an enterprise resource planning (ERP)
systems? If so does your organization rely on it and what influence
does globalization have on your ERP? If not choose an ERP system
and discuss why you believe this system can help your organization to
improve efficiency and performance.
****************************************************************************
OPS 571 Week 5 DQ 2
What role does competitive intelligence play in international business
forecasting? Which qualitative techniques are most affected by
international differences?
****************************************************************************
OPS 571 Week 5 Forecasting Assignment
(New Syllabus)

Assignment Steps
Excel®
(Template provided)
Select a business operations dataset from the internet, which can be
used for forecasting what the results may be at a future state (monthly
[for two years], quarterly [for five years], annually [for 20 years].
(See example in the Template). Use caution in using the template, as
some of the cells contain formatted functions for performing
calculations. You should only need to enter data into Column A and B
only. Review the template and the associated data. This should give
you an idea of the types of data you will require, and what the results
columns reveal. You are required to provide an APA formatted
reference to the location of the source data (Do Not just enter the
Web Link). The returned work from previous week's work, should give
you some insight as to what an APA reference should look like.
Develop a run over a given period, upper limit and lower limit as to
confidence in the forecast using Microsoft®
Excel®
.Template
• Compare and contrast each quadrant of the forecast.
financial metrics standpoint, by writing a 300-word report in
which you describe your forecasting project and what it means
in terms of favorable or unfavorable forecast and why or why
not..
****************************************************************************

OPS 571 Week 5 Individual Assignment Project
Management Recommendation (2 Papers)
(New)
Review the Project Management email.
Write an email response in which you address the following points:
Determine which project might be implemented and why (e.g.
feasibility study, breakeven analysis, etc).
Describe the five phases of a project
Describe the key deliverables associated with the selected project(s).
****************************************************************************
OPS 571 Week 5 Team Six Sigma Yellow Belt
Training Part II (2 PPT)

This Tutorial contains 2 Presentations of this Assignment
The purpose of this assignment is for students to receive Six Sigma
Yellow Belt Training
Executing DMAIC Six Sigma quality improvement (analyze, improve,
and control) projects.
Assignment Steps
Resources: Microsoft® PowerPoint®
Use the same business your team chose and has been observing and
collecting data for the Week 3 Learning Team Assignment.
Execute the analyze phase of the Six Sigma DMAIC project including
the following:
• Determine the most likely causes of defects.
• Understand why defects are generated by identifying the key
variables most likely to create process variation.
• Identify necessary/unnecessary process steps.
Execute the improve phase of the Six Sigma DMAIC project including
the following:
• Identify means to remove the causes of defects.
• Confirm the key variables and quantify their effects on the critical-
to-quality

characteristics (CTQs).
• Identify the maximum acceptance ranges of the key variables and a
system for measuring deviations of the variables.
• Modify the process to stay within an acceptable range.
Execute the control phase of the Six Sigma DMAIC project including
the following:
• Determine how to maintain the improvements.
• Determine how to monitor and control improvements.
• Put tools in place to ensure that the key variables remain within the
maximum acceptance ranges under the modified process.
Utilize all analytical tools available for Six Sigma as permitted or
appropriate including,
but not limited to: flowcharts, run charts, Pareto charts, checksheets,
cause-and-effect diagrams, opportunity flow diagram, process control
charts, failure mode and effect analysis (FMEA), design of
experiments (DOE) and lean tools. Students can use templates
located in the text or online sources.
Develop a 10- to 15-slide Microsoft® PowerPoint® presentation,
including talking points, highlighting your work on the three phases
of the Six Sigma process improvement project.
senior management.
Compile the slides from the Week 3 Learning Team Assignment,
"Improve and Control

Phases," with your Week 5 slides into a final PowerPoint®
presentation to be submitted for final credit.
Note: Grades are awarded based upon individual contributions to the
Learning Team assignment. Each Learning Team member receives a
grade based upon his/her contributions to the team assignment. Not
all students may receive the same grade for the
team assignment.
****************************************************************************
OPS 571 Week 6 DQ 1
What criteria must be used when considering where to locate a
facility in the global business environment? What criteria does your
organization consider when deciding the location of a facility?
****************************************************************************
OPS 571 Week 6 DQ 2

What are the factors that affect international logistics? Which factor
is the most important in your current industry and why?
****************************************************************************
OPS 571 Week 6 Signature Assignment (2
Papers)
This Tutorial contains 2 Papers of this Assignment
About Your Signature Assignment
This signature assignment is designed to align with specific program
student learning outcome(s) in your program. Program Student
Learning Outcomes are broad statements that describe what students
should know and be able to do upon completion of their degree. The
signature assignments may be graded with an automated rubric that

allows the University to collect data that can be aggregated across a
location or college/school and used for program improvements.
The purpose of this assignment is for students to demonstrate mastery
of operations management concepts and tools.
Assignment Steps
Develop a 700- to 1,050-word memo to a prospective employer
outlining your credentials, including: taking this class, all of the
projects you have done for this class individually and with your team,
and their impact on the businesses you have engaged with so a senior
manager reading it would want to hire you as either an operations
consultant or permanent employee.
Summarize the business case for each project.
Outline what you specifically accomplished, assuming these projects
were implemented, and their estimated impacts on the business.
Utilize the learnings from Week 6 to highlight your skills in global
sourcing, procurement, and outsourcing which can also be of benefit
to your target firm.
senior management
****************************************************************************

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