Organizational Context - Processes
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The document discusses the importance of business processes in achieving organizational goals, highlighting that effective processes can provide a competitive advantage. It introduces business process management (BPM) and business process reengineering (BPR) as strategies for improving efficiency and productivity through technological integration and radical redesign of existing processes. Additionally, it addresses the role of information systems and ISO certification in ensuring quality and control in managing business processes.
![Chapter 6 - Organizational
Context
IT 5105 – Professional Issues in IT
Upekha Vandebona
upe.vand@gmail.com
[Business and Organizational Processes]](https://image.slidesharecdn.com/ch6-organizationalcontextii-160418055924/85/Organizational-Context-Processes-1-320.jpg)
Organizational Context - Processes
- 1. Chapter 6 - Organizational Context IT 5105 – Professional Issues in IT Upekha Vandebona upe.vand@gmail.com [Business and Organizational Processes]
- 2. • Series of tasks that are completed in order to accomplish a goal Process • A process that is focused on achieving a goal for a business Business Process Information Systems
- 4. Business Processes Processes are something that businesses go through every day in order to accomplish their mission. The better their processes, the more effective the business. Some businesses see their processes as a strategy for achieving competitive advantage. A process that achieves its goal in a unique way can set a company a part. A process that eliminates costs can allow a company to lower its prices (or retain more profit).
- 5. BPM BPR
- 6. Business Process Management (BPM) Can be thought of as an intentional effort to plan, document, implement and distribute an organization’s business processes with the support of information technology.
- 7. Business Process Management (BPM) BPM is more than just automating some simple steps. While automation can make a business more efficient, it cannot be used to provide a competitive advantage. BPM, on the other hand, can be an integral part of creating that advantage.
- 8. Business Process Reengineering (BPR) As organizations look to manage their processes to gain a competitive advantage, they also need to understand that their existing ways of doing things may not be the most effective or efficient.
- 9. Business Process Reengineering (BPR) Simply automating a bad process does not make it better. Instead, companies should “blow up” their existing processes and develop new processes that take advantage of the new technologies and concepts.
- 10. BPM BPR Innovation Speed Service Quality Job Design Work Flow Control Mechanism Organizational Structure
- 11. Business Process Reengineering (BPR) Business process reengineering is not just taking an existing process and automating it. We should “re-engineer” our businesses: use the power of modern information technology to radically redesign our business processes in order to achieve dramatic improvements in performance. Definition
- 12. Business Process Reengineering (BPR) BPR is fully understanding the goals of a process and then dramatically redesigning it from the ground up to achieve dramatic improvements in productivity and quality. Definition
- 13. Information Systems to Manage Processes By managing processes organizations can empower employees and leverage their processes for competitive advantage. Using process reengineering, organizations can vastly improve their effectiveness and the quality of their products and services.
- 14. Information Systems to Manage Processes Integrate Information systems with Information Technology into organizational and business processes. Document Management Systems ERP Systems
- 15. Documented, Practiced and Managed Processes It allows organizations to ensure control over how activities are undertaken in their organization. It also allows for standardization. As processes change and improve, it is important to know which processes are changed or added recently. It is also important to manage the process so that it can be easily updated!
- 16. Document Management System Features for Manage Documented Processes Versions and timestamps Approvals and workflows Access Control Communication
- 17. Enterprise Resource Planning (ERP) Systems Business And Organizational Processes ERP Business And Organizational Processes Competitor Customization
- 18. ERP System It is a business process management software that allows an organization to use a system of integrated applications to manage the business and automate many back office functions. product planning, purchase manufacturing or service delivery marketing and sales inventory management shipping and payment Human resources
- 19. ISO (International Standards Organization ) Certification Way of claiming that organizations themselves are using best practices when it comes to business processes. In order to set themselves apart from other ordinary organizations and prove to their customers and potential customers that they are indeed following those good practices. ISO - defines quality standards that organizations can implement to show that they are, indeed, managing business processes in an effective way.
- 20. ISO Certification In order to receive ISO certification, an organization must be audited and found to meet specific criteria. In its most simple form, the auditors perform the following review: Tell me what you do(describe the business process) Show me where it says that(reference the process documentation) Prove that this is what happened(exhibit evidence in documented records)
Editor's Notes
- #16: To maintain quality of each product as well as each product on different branches