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Chapter 1 - Professional
Communications
IT 5105 – Professional Issues in IT
Upekha Vandebona
upe.vand@gmail.com
[Presentations and Speeches]
Instructional Objectives
 Prepare and deliver an oral presentation for a
user audience.
 Prepare and deliver an oral presentation for a
management audience.
 Write a technical memo to management.
 Create user documentation for an IT system.
 Create a set of technical requirements for an IT
system.
 Compare and contrast technical writing and
expository writing.
Note
For the Chapter One, I’m going out from
the provided content, as you have already
covered those in 1st Semester. So before
the exam go through those again.
Throughout this lecture series
for Chapter One, it is something more for
your professional life.
Oral Presentations
Management Presentations Vs Sharing Ideas to a General Audience
What is the difference between ?
Be a Fan of TEDx
https://www.ted.com/
Technology
Entertainment
Design
Promote Your Presentations (Document)
www.slideshare.net
http://issuu.com/
https://prezi.com/
https://www.scribd.com/
Promote Your Presentations
(Video & Streaming)
https://vimeo.com/https://www.youtube.com/
Important Tools
InfoGraphic (Information Graphics)
 Graphical visual representation of information,
data or knowledge intended to present
information quickly and clearly.
 They can improve cognition by utilizing graphics
to enhance the human visual system’s ability to
see patterns and trends.
Professional Communication in Computing
InfoGraphic Creating Tools
http://piktochart.com/ https://infogr.am/
http://www.easel.ly/
Top 10 Commencement Speeches By Times
Magazine
http://www.pcmag.com/slideshow/story/311102/the-top-10-
tech-commencement-speeches/1
http://www.businessinsider.com/tech-execs-give-life-
changing-advice-from-commencement-speeches-2015-5?op=1
 Tim Cook, Apple CEO
 Eric Schmidt, Google
Executive Chairman
 Randy Pausch, Professor of
Computer Science at
Carnegie Mellon University
 Jeff Bezos, founder of
Amazon
 Bill Gates, founder of
Microsoft
 Sheryl Sandberg, COO of
Facebook
Learning Resources
 SlideShare Blog
• https://blog.slideshare.net/
 SOAP Presentations Blog
• http://soappresentations.com/blog/
 Ethos3 Blog
• http://www.ethos3.com/blog/
 http://www.presentationzen.com/
 http://www.speakingaboutpresenting.com/
Toastmasters
International is a
nonprofit
educational
organization that
operates clubs
worldwide for the
purpose of helping
members improve
their
communication,
public speaking, and
leadership skills.
Presentation
Designer
Agencies
Product Demonstrations - The Good,
Bad and the Ugly
Start Learn From Watching ….
Apple Worldwide Developers
Conference (WWDC) and MacWorld,
Steve Jobs Keynote Presentations.
Famously known as Stevenotes.
Do you know
what happened in
here???
Product Demonstrations - The Good,
Bad and the Ugly
 From Case Studies
 7 Epic Product Demos (and what you can learn from them) 2015
• http://blog.close.io/epic-product-demos
 5 Sales Lessons Learnt from Epic Product Demo Failures
• https://saleschakra.com/en/5-sales-lessons-learnt-from-epic-product-
demo-failures/
• http://www.techradar.com/news/world-of-tech/10-tech-demos-that-
went-horribly-wrong-686352
 Deliver Epic Sales Demos & Avoid These 7 Deadly Mistakes
• http://blog.pipetop.com/epic-sales-demo/
 More…
• http://blog.close.io/topic/product-demos
Product Demonstrations - The Good, Bad
and the Ugly
 Having a Top Notch, Attention
Grabber, Simple intro video is a
crucial for a successful demonstration
event.
 Apple Keynote Intros
 2013 -
https://www.youtube.com/watch?v=5kFc5-
D4PUs
 2014 -
https://www.youtube.com/watch?v=7WNEczE
38Ms
“If everyone is busy making
everything, how can anyone
perfect anything?”
Know Your
Audience
Practice Make
Perfect
Write a
Narrative Script
• Convert to Memorable
Visual Aid
Keep
Supplementary
Information
• Provide when needed
Be to the Point.
Short and Sweet
Be to the Time
Arrive Early. Be
Prepared
http://www.powe
rpointninja.com/p
resentation-
delivery/7-tips-
for-presenting-to-
senior-executives/
Why Important Q&A at End?
Audience
Engagement
Showoff /
Reputation
තෙල් තේත්
Trick
Handling questions is very important.
Listen carefully, give due credit for
the questioner, take control yourself
and respond to the point.
Afraid of Public Speaking?
I have
Stammer :(
I have
Tourettes :(
https://www.ted.com/talks/megan_washington_why_i_l
ive_in_mortal_dread_of_public_speaking#t-247253

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Professional Communication in Computing

  • 1. Chapter 1 - Professional Communications IT 5105 – Professional Issues in IT Upekha Vandebona upe.vand@gmail.com [Presentations and Speeches]
  • 2. Instructional Objectives  Prepare and deliver an oral presentation for a user audience.  Prepare and deliver an oral presentation for a management audience.  Write a technical memo to management.  Create user documentation for an IT system.  Create a set of technical requirements for an IT system.  Compare and contrast technical writing and expository writing.
  • 3. Note For the Chapter One, I’m going out from the provided content, as you have already covered those in 1st Semester. So before the exam go through those again. Throughout this lecture series for Chapter One, it is something more for your professional life.
  • 4. Oral Presentations Management Presentations Vs Sharing Ideas to a General Audience
  • 5. What is the difference between ?
  • 6. Be a Fan of TEDx https://www.ted.com/ Technology Entertainment Design
  • 7. Promote Your Presentations (Document) www.slideshare.net http://issuu.com/ https://prezi.com/ https://www.scribd.com/
  • 8. Promote Your Presentations (Video & Streaming) https://vimeo.com/https://www.youtube.com/
  • 10. InfoGraphic (Information Graphics)  Graphical visual representation of information, data or knowledge intended to present information quickly and clearly.  They can improve cognition by utilizing graphics to enhance the human visual system’s ability to see patterns and trends.
  • 12. InfoGraphic Creating Tools http://piktochart.com/ https://infogr.am/ http://www.easel.ly/
  • 13. Top 10 Commencement Speeches By Times Magazine http://www.pcmag.com/slideshow/story/311102/the-top-10- tech-commencement-speeches/1 http://www.businessinsider.com/tech-execs-give-life- changing-advice-from-commencement-speeches-2015-5?op=1  Tim Cook, Apple CEO  Eric Schmidt, Google Executive Chairman  Randy Pausch, Professor of Computer Science at Carnegie Mellon University  Jeff Bezos, founder of Amazon  Bill Gates, founder of Microsoft  Sheryl Sandberg, COO of Facebook
  • 14. Learning Resources  SlideShare Blog • https://blog.slideshare.net/  SOAP Presentations Blog • http://soappresentations.com/blog/  Ethos3 Blog • http://www.ethos3.com/blog/  http://www.presentationzen.com/  http://www.speakingaboutpresenting.com/ Toastmasters International is a nonprofit educational organization that operates clubs worldwide for the purpose of helping members improve their communication, public speaking, and leadership skills. Presentation Designer Agencies
  • 15. Product Demonstrations - The Good, Bad and the Ugly Start Learn From Watching …. Apple Worldwide Developers Conference (WWDC) and MacWorld, Steve Jobs Keynote Presentations. Famously known as Stevenotes. Do you know what happened in here???
  • 16. Product Demonstrations - The Good, Bad and the Ugly  From Case Studies  7 Epic Product Demos (and what you can learn from them) 2015 • http://blog.close.io/epic-product-demos  5 Sales Lessons Learnt from Epic Product Demo Failures • https://saleschakra.com/en/5-sales-lessons-learnt-from-epic-product- demo-failures/ • http://www.techradar.com/news/world-of-tech/10-tech-demos-that- went-horribly-wrong-686352  Deliver Epic Sales Demos & Avoid These 7 Deadly Mistakes • http://blog.pipetop.com/epic-sales-demo/  More… • http://blog.close.io/topic/product-demos
  • 17. Product Demonstrations - The Good, Bad and the Ugly  Having a Top Notch, Attention Grabber, Simple intro video is a crucial for a successful demonstration event.  Apple Keynote Intros  2013 - https://www.youtube.com/watch?v=5kFc5- D4PUs  2014 - https://www.youtube.com/watch?v=7WNEczE 38Ms “If everyone is busy making everything, how can anyone perfect anything?”
  • 18. Know Your Audience Practice Make Perfect Write a Narrative Script • Convert to Memorable Visual Aid Keep Supplementary Information • Provide when needed Be to the Point. Short and Sweet Be to the Time Arrive Early. Be Prepared http://www.powe rpointninja.com/p resentation- delivery/7-tips- for-presenting-to- senior-executives/
  • 19. Why Important Q&A at End? Audience Engagement Showoff / Reputation තෙල් තේත් Trick Handling questions is very important. Listen carefully, give due credit for the questioner, take control yourself and respond to the point.
  • 20. Afraid of Public Speaking? I have Stammer :( I have Tourettes :( https://www.ted.com/talks/megan_washington_why_i_l ive_in_mortal_dread_of_public_speaking#t-247253