Panel: User Centered Design for International Development
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1. The panel discussed socially responsible design in the context of international development. 2. They explored how to create emergent global intelligence, develop socio-technical pattern languages, and view diversity as a resource. 3. The panelists provided examples of projects like IBM WorldJam and discussed issues like lessons learned from HCI work in international development contexts.
![Panel: Socially Responsible Design in the Context of International Development INTERACT 2007 PANEL 14 September, 2007 Rio De Janeiro, Brasil John C. Thomas IBM T. J. Watson Research Center [email_address] www.truthtable.com](https://image.slidesharecdn.com/ucd4idpanel-110216155601-phpapp01/85/Panel-User-Centered-Design-for-International-Development-1-320.jpg)
![Opportunities: Workshop @ CHI 2008 in Florence: http://www.cc.gatech.edu/~mikeb/HCI4CID/index.html Proposed Workshop at DIS 2008 Capetown: http://www.sigchi.org/dis2008/ Open Source Socio-technical Pattern Language effort: Liberating Voices! A Pattern Language for Communication Revolution www.cpsr.org/program/sphere/ pattern s SIG WG; mailing list: e-mail Andy Smith [email_address]](https://image.slidesharecdn.com/ucd4idpanel-110216155601-phpapp01/85/Panel-User-Centered-Design-for-International-Development-13-320.jpg)
Panel: User Centered Design for International Development
- 1. Panel: Socially Responsible Design in the Context of International Development INTERACT 2007 PANEL 14 September, 2007 Rio De Janeiro, Brasil John C. Thomas IBM T. J. Watson Research Center [email_address] www.truthtable.com
- 2. Panelists: Andy Smith, Thames Valley University, UK Rogerio Depaula, Intel Susan Dray, Dray & Associates John Thomas, IBM Research, USA
- 3. Format: . OPENING STATEMENTS: 10 Minutes each. Include why interested in this topic. Examples or stories. RESPONSES TO QUESTIONS: 20 minutes. AUDIENCE PARTICIPATION: 25 minutes.
- 4. Three Driving Challenges: How can we create Emergent Global Intelligence? Can we develop a socio-technical Pattern Language? Are there invariants in “what works” across multiple cultures? How can we view and use Diversity as: A resource for creativity A cause for celebration A mirror for deeper self-knowledge
- 5. Some examples: IBM WorldJam Halverson, C., Newswanger, J., Erickson, T., Wolf, T.L., Kellogg, W.A., Laff, M., and Malkin, P. (2001). World Jam: Talk among 50,000+. In adjunct proceedings, ECSCW 2001, Bonn, Germany. Heuristic Evaluation improved by taking various viewpoints Desurvire H,. & Thomas JC, (1993), Enhancing the performance of interface evaluators using non-empirical usability methods. Proceedings of the 37th Annual Meeting of the Human Factors and Ergonomics Society , 1132-1136, Santa Monica, CA: Human Factors Society. “ Board of Directors” prototype http:// www.research.ibm.com/knowsoc/prototypes_directors.html Learning Objects as a way to leverage world-wide expertise Thomas, John C. and Farrell, R.G. “HCI Techniques from Idea to Deployment: A Case Study for a Dynamic Learning Environment”. CHI 2006.
- 6. Halverson, C., Newswanger, J., Erickson, T., Wolf, T.L., Kellogg, W.A., Laff, M., and Malkin, P. (2001). World Jam: Talk among 50,000+. In adjunct proceedings, ECSCW 2001, Bonn, Germany.
- 7. Other Jams… Manager Jam Values Jam Innovation Jam Automotive Supplier Jam Habitat Jam co-sponsored with UN & Canadian government http://www.habitatjam.com/
- 10. Some examples: IBM WorldJam Halverson, C., Newswanger, J., Erickson, T., Wolf, T.L., Kellogg, W.A., Laff, M., and Malkin, P. (2001). World Jam: Talk among 50,000+. In adjunct proceedings, ECSCW 2001, Bonn, Germany. Heuristic Evaluation improved by taking various viewpoints Desurvire H,. & Thomas JC, (1993), Enhancing the performance of interface evaluators using non-empirical usability methods. Proceedings of the 37th Annual Meeting of the Human Factors and Ergonomics Society , 1132-1136, Santa Monica, CA: Human Factors Society. “ Board of Directors” prototype http:// www.research.ibm.com/knowsoc/prototypes_directors.html Learning Objects as a way to leverage world-wide expertise Thomas, John C. and Farrell, R.G. “HCI Techniques from Idea to Deployment: A Case Study for a Dynamic Learning Environment”. CHI 2006.
- 12. Issues: 1. What is one of the biggest surprises you have had in doing HCI in the context of International Development? 2. In terms of lessons learned, what do you suggest in terms of new or altered methods of HCI? 3. What can you recommend in terms of attitude in doing International Development work? 4. What kind of preparation can you recommend for people about to do HCI in ID in a particular cultural context? 5. More generally, what should people wishing to work in this area study? Do you have any particular recommendations for readings, exercises, work experience opportunities, conferences, etc.? 6. Why should we care about this topic? 7. Other than exploitative economics, are there any potential benefits to the so-called developed world for HCI and International Development?
- 13. Opportunities: Workshop @ CHI 2008 in Florence: http://www.cc.gatech.edu/~mikeb/HCI4CID/index.html Proposed Workshop at DIS 2008 Capetown: http://www.sigchi.org/dis2008/ Open Source Socio-technical Pattern Language effort: Liberating Voices! A Pattern Language for Communication Revolution www.cpsr.org/program/sphere/ pattern s SIG WG; mailing list: e-mail Andy Smith [email_address]
- 14. References: Thomas, J. C. (2001). An HCI Agenda for the Next Millennium: Emergent Global Intelligence. In R. Earnshaw, R. Guedj, A. van Dam, and J. Vince (Eds.), Frontiers of human-centered computing, online communities, and virtual environments . London: Springer-Verlag. Thomas, J.C. and Kellogg, W.A. (1989). Minimizing ecological gaps in interface design, IEEE Software , January 1989. Thomas, J.C. and Carroll, J. (1978). The psychological study of design. Design Studies, 1 (1) , pp. 5-11. Desurvire H, Thomas JC, (1993), Enhancing the performance of interface evaluators using non-empirical usability methods. Proceedings of the 37th Annual Meeting of the Human Factors and Ergonomics Society , 1132-1136, Santa Monica, CA: Human Factors Society. http://www.research.ibm.com/knowsoc/prototypes_directors.html Thomas, John C. and Farrell, R.G. “HCI Techniques from Idea to Deployment: A Case Study for a Dynamic Learning Environment”. CHI 2006. Halverson, C., Newswanger, J., Erickson, T., Wolf, T.L., Kellogg, W.A., Laff, M., and Malkin, P. (2001). World Jam: Talk among 50,000+. In adjunct proceedings, ECSCW 2001, Bonn, Germany.