Assistive Technology    Transforming Services PETER HAY  STRATEGIC DIRECTOR ADULTS &COMMUNITIES
Drivers For Change Demand for high quality,  self-sustaining services Pressure Changes in supply Cultural changes and  rising expectations Changes in demand Pressures on resources and need for efficient service delivery Need to drive up quality and improve commissioning Emphasis on locally-led services  Development of new forms of care through new technologies Need to raise skill levels across the workforce to deliver new ways of working Need to develop integrated services Cultural shift : seeing people including carers as active citizens rather than passive recipients More people with the capacity to buy private care  Citizens expecting Higher standards in delivery  Demographic trends  People who do not meet eligibility criteria
Options for the Council 1)  Maintain current budget (bottom line) – Raise eligibility criteria and provide services to only critical service users and disregard self funders. 2) Fund the demographic projections (top lines) – BCC projection suggests an additional £270m funding requirement over 10 years. This does not include projections for asylum seekers, “other adult services” and service strategy, which account for £34m of the current budget.   Work by the LSE assumes a higher starting budget, includes these elements, and results in an additional 10 year funding requirement of £500m. A direct comparison with the BCC projections is not possible, but the LSE work does suggest additional funding will be required. 3) Transformation – Increase capability to meet growing demand by up to 50%, improving services to self funders and increasing community capacity. This will result in an estimated saving of £230m  against the BCC demographic projections. This will still require an increase in year on year funding to maintain current levels of services. LSE  projection Budget projection 10 years Costs Transformation projection BCC projection
Why  telecare in Birmingham? The Council’s Vision for Telecare Services in Birmingham forming an enabling role and bringing about a strategic shift to prevention by supporting people in their own homes with a range of accessible technologies. Our model includes partners in NHS Direct use their existing “triage” service. Ensuring  we have access to their clinical advice.  Telecare delivers transformation through Early identification of low level need through 24 hr monitoring Provides alternatives to traditional methods of costly care and support  Supporting people to live in their own homes for longer Reduce need for residential care/hospital  admissions Underpins  our Future operating model and customer Journey
Telecare in Customer Journey  Referral First Response Enablement Support Plan  Monitor  & Review Second  response SDS  Assessment
Friends and family Tele-carer Care response service Emergency services NHS Direct Care professionals Independent Living, care closer to home Records Social Care Housing Personal Health Record Telehet Pill dispensers  Sensor networks Medication tracking Lights Doors / Windows Motion / Activity Bed  Kitchen Bathroom Telecare Service Sits within our provider function  Source: NHS Connecting for Health Telecare  seen as part of a wider  Sys tem care profs
Opportunities through Telecare Innovation during difficult economic times Focus on outcomes, self care and management of long term conditions Cost effectiveness as part of support package  Services and support for the wider population with stakeholder involvement Alignment with other priorities eg LTC management, individual care plans vascular screening Personalised services with budget options, choice and control Huge Cost Benefit  Case
Telecare cost/ benefits profile
Major  Achievements  Citywide  Telecare Strategy Agreed set of Benefit targets integrated into the Future Operating Model Forms part of strategic approach to  Prevention  Supports JSNA focus  ( falls, stroke ,LD) Built into enablement service model Independent Service User evaluation demonstrates positive quality of life  Robust cost modelling completed  and monitored against targets . Has reduced  need for costly  homecare and night care (LD)

More Related Content

PPT
Access CHC Cornerstones of Care
PPTX
Introducing e rate to diboll isd
PPTX
Hsj awards dragons den
PDF
Chris Ham: capitated budgets - a flexible way to enable new models of care
PDF
Assessing access to family planning services for the urban poor ICUH ARK 2015
PDF
Webinar: Maternal Opioid Misuse (MOM) Model - Overview slides
Access CHC Cornerstones of Care
Introducing e rate to diboll isd
Hsj awards dragons den
Chris Ham: capitated budgets - a flexible way to enable new models of care
Assessing access to family planning services for the urban poor ICUH ARK 2015
Webinar: Maternal Opioid Misuse (MOM) Model - Overview slides

What's hot (19)

PPT
Customer Insight Event Lesley Seary
PPT
Westminster Introduction
PPT
Employment support for long term incapacity benefit claimants
PPT
B2 graham hart
PDF
Conference Call: Strong Start for Mothers and Newborns
PDF
Cross-cutting Themes_Franco
PPT
Health and Social Care Devolution
PDF
Webinar: Comprehensive Primary Care Initiative - For Primary Care Physicians
PDF
Webinar: Community-based Care Transitions Program - How To Apply
PDF
Webinar: Medicare Care Choices Model - Introduction
PPTX
Access HealthColumbus - Jeff Biehl
PPTX
Privacy and Security: Challenges and Opportunities in Healthcare Identity
PDF
Webinar: Accountable Health Communities Model - State Medicaid Agency Roles
PDF
PCG Public Partnerships Case Study, TennCare CHOICES Program
PDF
State Innovation Models Initiative for State Officials - Model Testing
PDF
Webinar: Accountable Health Comunities Model - Overview & Application Require...
PDF
Webinar: Part D Payment Modernization Model - Overview Repeat
PPTX
New Business Models and Primary Care Contracting
PPT
Susan Maloney: NCC In Action
Customer Insight Event Lesley Seary
Westminster Introduction
Employment support for long term incapacity benefit claimants
B2 graham hart
Conference Call: Strong Start for Mothers and Newborns
Cross-cutting Themes_Franco
Health and Social Care Devolution
Webinar: Comprehensive Primary Care Initiative - For Primary Care Physicians
Webinar: Community-based Care Transitions Program - How To Apply
Webinar: Medicare Care Choices Model - Introduction
Access HealthColumbus - Jeff Biehl
Privacy and Security: Challenges and Opportunities in Healthcare Identity
Webinar: Accountable Health Communities Model - State Medicaid Agency Roles
PCG Public Partnerships Case Study, TennCare CHOICES Program
State Innovation Models Initiative for State Officials - Model Testing
Webinar: Accountable Health Comunities Model - Overview & Application Require...
Webinar: Part D Payment Modernization Model - Overview Repeat
New Business Models and Primary Care Contracting
Susan Maloney: NCC In Action
Ad

Viewers also liked (7)

PPT
Karen Cheney SMART Big Society
PPT
Guy Giles Looking Local Beyond 2010 SMART Delivery
PPTX
Adrian Brown Smart Data - Fuelling The Big Society
PPT
Andreu Puig Sabanés
PPTX
Robert Bell Beyond 2010 Birmingham Keynote-Creating Innovation
PPTX
Jeremy Kane Beyond 2010 Presentation
PPTX
Graham Walker- SMART Transformation Compilation
Karen Cheney SMART Big Society
Guy Giles Looking Local Beyond 2010 SMART Delivery
Adrian Brown Smart Data - Fuelling The Big Society
Andreu Puig Sabanés
Robert Bell Beyond 2010 Birmingham Keynote-Creating Innovation
Jeremy Kane Beyond 2010 Presentation
Graham Walker- SMART Transformation Compilation
Ad

Similar to Peter Hay Presentation Beyond 2010-SMART Living (20)

PPT
Digital Healthcare Revolution conference. 25.02.2016
PPTX
Adass Spring Seminar Taming Technology slides 17.4.13 v2
PPT
Positioning enabling technology at the heart of health and (self) care
PPTX
Public Transformation Network - Local Government & Social Care Digital | Ceci...
PPTX
West Midlands Regional Workshop
PPTX
NHS and Liverpool structures, priorities and commissioning workshop
PPTX
Linking patient records
PPTX
Lee davis hull wsdan 30 june 2011
PPTX
Social Care Informatics: An Introduction | Charlotte Buckley | May 2014
PPTX
New Models of Care Strategy for Vanguards and Pioneers
PPTX
Mike Kenny - Digital Innovation: the art of the possible.
PPTX
What does evidence-informed telecare look like? webinar
PPTX
Excel in Health: Understanding the NHS
PPTX
Integrated health & social care: service transformation supported by technolo...
PPT
Stephen johnson hull wsdan 30 june 2011
PDF
IBM Health and Social Programs Summit: Innovation That Matters: Roadmap for S...
PPT
Halton ccg (rh)
PPTX
Making Integration Work - Sandra Birnie and Will Ivatt
PDF
Case studies-assistive-technology-research
PPTX
MSc Innovation
Digital Healthcare Revolution conference. 25.02.2016
Adass Spring Seminar Taming Technology slides 17.4.13 v2
Positioning enabling technology at the heart of health and (self) care
Public Transformation Network - Local Government & Social Care Digital | Ceci...
West Midlands Regional Workshop
NHS and Liverpool structures, priorities and commissioning workshop
Linking patient records
Lee davis hull wsdan 30 june 2011
Social Care Informatics: An Introduction | Charlotte Buckley | May 2014
New Models of Care Strategy for Vanguards and Pioneers
Mike Kenny - Digital Innovation: the art of the possible.
What does evidence-informed telecare look like? webinar
Excel in Health: Understanding the NHS
Integrated health & social care: service transformation supported by technolo...
Stephen johnson hull wsdan 30 june 2011
IBM Health and Social Programs Summit: Innovation That Matters: Roadmap for S...
Halton ccg (rh)
Making Integration Work - Sandra Birnie and Will Ivatt
Case studies-assistive-technology-research
MSc Innovation

More from eventwithme (20)

PPT
Gov delivery nov_2013
PPTX
Scott burns
PPTX
PPTX
PPT
Gov delivery nov_2013
PDF
Devon cc
PPTX
Southampton
PPTX
Jeremy Davenport CIKTN
PPTX
Jeremy Davenport CIKTN
PPTX
Jeremy Davenport
PDF
Hello culture trilby
PDF
Located performance hello culture 11
PPT
Urmala Jassal Hello Culture
PPT
Jadu James Robinson
PPTX
Suffolk County Council-Sarah Nagra
PPTX
HSE Gavin Parkinson
PPTX
Gov Metric Nic Streatfield
PPT
BIS John Turnbull
ODP
LGUI - Rob Dale
PPT
Jason Tucker
Gov delivery nov_2013
Scott burns
Gov delivery nov_2013
Devon cc
Southampton
Jeremy Davenport CIKTN
Jeremy Davenport CIKTN
Jeremy Davenport
Hello culture trilby
Located performance hello culture 11
Urmala Jassal Hello Culture
Jadu James Robinson
Suffolk County Council-Sarah Nagra
HSE Gavin Parkinson
Gov Metric Nic Streatfield
BIS John Turnbull
LGUI - Rob Dale
Jason Tucker

Recently uploaded (20)

PPT
Retail Management and Retail Markets and Concepts
PPTX
Transportation in Logistics management.pptx
PPTX
CTG - Business Update 2Q2025 & 6M2025.pptx
DOCX
Center Enamel A Strategic Partner for the Modernization of Georgia's Chemical...
PDF
HQ #118 / 'Building Resilience While Climbing the Event Mountain
DOCX
Center Enamel Powering Innovation and Resilience in the Italian Chemical Indu...
PPTX
Market and Demand Analysis.pptx for Management students
PPTX
2 - Self & Personality 587689213yiuedhwejbmansbeakjrk
PPTX
BUSINESS CYCLE_INFLATION AND UNEMPLOYMENT.pptx
PDF
Cross-Cultural Leadership Practices in Education (www.kiu.ac.ug)
PDF
Engaging Stakeholders in Policy Discussions: A Legal Framework (www.kiu.ac.ug)
PDF
Consumer Behavior in the Digital Age (www.kiu.ac.ug)
PDF
Sustainable Digital Finance in Asia_FINAL_22.pdf
PDF
Chapter 2 - AI chatbots and prompt engineering.pdf
PDF
Satish NS: Fostering Innovation and Sustainability: Haier India’s Customer-Ce...
PPTX
IITM - FINAL Option - 01 - 12.08.25.pptx
PDF
Vinod Bhatt - Most Inspiring Supply Chain Leader in India 2025.pdf
PPTX
Project Management_ SMART Projects Class.pptx
PDF
income tax laws notes important pakistan
PDF
Comments on Clouds that Assimilate Parts I&II.pdf
Retail Management and Retail Markets and Concepts
Transportation in Logistics management.pptx
CTG - Business Update 2Q2025 & 6M2025.pptx
Center Enamel A Strategic Partner for the Modernization of Georgia's Chemical...
HQ #118 / 'Building Resilience While Climbing the Event Mountain
Center Enamel Powering Innovation and Resilience in the Italian Chemical Indu...
Market and Demand Analysis.pptx for Management students
2 - Self & Personality 587689213yiuedhwejbmansbeakjrk
BUSINESS CYCLE_INFLATION AND UNEMPLOYMENT.pptx
Cross-Cultural Leadership Practices in Education (www.kiu.ac.ug)
Engaging Stakeholders in Policy Discussions: A Legal Framework (www.kiu.ac.ug)
Consumer Behavior in the Digital Age (www.kiu.ac.ug)
Sustainable Digital Finance in Asia_FINAL_22.pdf
Chapter 2 - AI chatbots and prompt engineering.pdf
Satish NS: Fostering Innovation and Sustainability: Haier India’s Customer-Ce...
IITM - FINAL Option - 01 - 12.08.25.pptx
Vinod Bhatt - Most Inspiring Supply Chain Leader in India 2025.pdf
Project Management_ SMART Projects Class.pptx
income tax laws notes important pakistan
Comments on Clouds that Assimilate Parts I&II.pdf

Peter Hay Presentation Beyond 2010-SMART Living

  • 1. Assistive Technology Transforming Services PETER HAY STRATEGIC DIRECTOR ADULTS &COMMUNITIES
  • 2. Drivers For Change Demand for high quality, self-sustaining services Pressure Changes in supply Cultural changes and rising expectations Changes in demand Pressures on resources and need for efficient service delivery Need to drive up quality and improve commissioning Emphasis on locally-led services Development of new forms of care through new technologies Need to raise skill levels across the workforce to deliver new ways of working Need to develop integrated services Cultural shift : seeing people including carers as active citizens rather than passive recipients More people with the capacity to buy private care Citizens expecting Higher standards in delivery Demographic trends People who do not meet eligibility criteria
  • 3. Options for the Council 1) Maintain current budget (bottom line) – Raise eligibility criteria and provide services to only critical service users and disregard self funders. 2) Fund the demographic projections (top lines) – BCC projection suggests an additional £270m funding requirement over 10 years. This does not include projections for asylum seekers, “other adult services” and service strategy, which account for £34m of the current budget. Work by the LSE assumes a higher starting budget, includes these elements, and results in an additional 10 year funding requirement of £500m. A direct comparison with the BCC projections is not possible, but the LSE work does suggest additional funding will be required. 3) Transformation – Increase capability to meet growing demand by up to 50%, improving services to self funders and increasing community capacity. This will result in an estimated saving of £230m against the BCC demographic projections. This will still require an increase in year on year funding to maintain current levels of services. LSE projection Budget projection 10 years Costs Transformation projection BCC projection
  • 4. Why telecare in Birmingham? The Council’s Vision for Telecare Services in Birmingham forming an enabling role and bringing about a strategic shift to prevention by supporting people in their own homes with a range of accessible technologies. Our model includes partners in NHS Direct use their existing “triage” service. Ensuring we have access to their clinical advice. Telecare delivers transformation through Early identification of low level need through 24 hr monitoring Provides alternatives to traditional methods of costly care and support Supporting people to live in their own homes for longer Reduce need for residential care/hospital admissions Underpins our Future operating model and customer Journey
  • 5. Telecare in Customer Journey Referral First Response Enablement Support Plan Monitor & Review Second response SDS Assessment
  • 6. Friends and family Tele-carer Care response service Emergency services NHS Direct Care professionals Independent Living, care closer to home Records Social Care Housing Personal Health Record Telehet Pill dispensers Sensor networks Medication tracking Lights Doors / Windows Motion / Activity Bed Kitchen Bathroom Telecare Service Sits within our provider function Source: NHS Connecting for Health Telecare seen as part of a wider Sys tem care profs
  • 7. Opportunities through Telecare Innovation during difficult economic times Focus on outcomes, self care and management of long term conditions Cost effectiveness as part of support package Services and support for the wider population with stakeholder involvement Alignment with other priorities eg LTC management, individual care plans vascular screening Personalised services with budget options, choice and control Huge Cost Benefit Case
  • 9. Major Achievements Citywide Telecare Strategy Agreed set of Benefit targets integrated into the Future Operating Model Forms part of strategic approach to Prevention Supports JSNA focus ( falls, stroke ,LD) Built into enablement service model Independent Service User evaluation demonstrates positive quality of life Robust cost modelling completed and monitored against targets . Has reduced need for costly homecare and night care (LD)

Editor's Notes

  • #3: National Policy - White Paper OHOCOS Directive / Putting People First: A shared vision and commitment to the transformation of Adult Social Care’, and ‘Local Authority Circular: Transforming Social Care’ Customer needs & demands - independence, wellbeing and dignity through greater control over their care and support Demographics ' - Eight of the wards covered by Heart of Birmingham tPCT are in the most deprived 5% of wards in England, with Aston and Sparkbrook being in the most deprived 1% of electoral wards in England. Projections of a 34% rise in over 85s in next 20 years Need to reduce Health Inequalities Increase in long term conditions,1 in 4 mild–moderate mh Highest increase of people with stroke , heart conditions and reported diabetics Sparkbrook / Ladywood (national) IB rates (Source: P/health Directorate Hobtpct)