The document discusses phishing and how human error allows cyber attacks to succeed. It notes that millions of phishing emails are sent daily, with 156 million sent each day. It only takes an average of 82 seconds for the first victim to be hooked after a phishing email is distributed. The document discusses types of phishing like spear phishing and outlines solutions like phishing simulations and security awareness training to help build human firewalls and reduce organizations' vulnerability to cyber attacks.