Generating performance management efficiency.
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Meridian Energy, New Zealand's largest electricity generator, sought to improve its compliance and visibility in performance management due to challenges with its manual processes. The implementation of Pivot's Performance Ally software has automated these processes, enhancing efficiency and transparency in employee performance reviews. Meridian aims to continually refine its performance management strategy and integrate its systems for greater consistency.
Generating performance management efficiency.
- 1. CASE STUDY Generating performance management efficiency Meridian Energy A global reference company in renewable energy CLIENT: Meridian’s vision is to be a global reference company in renewable energy and it has a Meridian Energy set of cultural values and a number of business processes in place to help it achieve this. Meridian is New Zealand’s largest electricity generator, supplying electricity to over 180,000 BUSINESS PROBLEM: residential, business and rural customers throughout the country. Lack of compliance and visibility Sustainability is at the core of Meridian’s business; and social, economic and environmental of performance reviews impacts are a key part of Meridian’s decision-making process. Meridian also puts significant investment into new renewable energy sources from Wellington’s first wind farm West SOLUTION: Wind, through to our most southern wind farm Ross Island (Antarctica). Pivot’s Performance Ally The company has more than 500 staff across four regional offices and is considered one of New Zealand’s leading employers. OUTCOME: Automated and consistent performance management Driving vision difficult through existing performance processes. processes Two main challenges Meridian was having with its manual performance management processes were a lack of compliance and a lack of visibility across the organisation. “Performance management is about deciding at the highest level what the company wants to achieve, and then driving that vision throughout the organisation so that each business unit supports it”, says Andrew McLachlan, Performance and Capability Manager. The company wanted a solution that would meet their compliance obligations, give staff more visibility of their performance management plans and allow managers to efficiently track and monitor their staff performance.
- 2. CASE STUDY “We really like that both Remuneration Ally and Performance Ally have the same logic and workflow throughout. The systems really complement each other.” Andrew McLachlan Performance and Capability Manager About Pivot Software Performance Ally to enhance visibility and compliance of processes Pivot Software helps organisations use technology to improve their control Meridian evaluated other tools and decided against developing their existing payroll/HRIS system over complex and often emotional as they wanted a specialist, best of breed solution. Already users of Pivot’s Remuneration Ally tool, human resource processes. Meridian were drawn to Performance Ally as it had the same familiar look, feel and philosophy that Productivity, enhanced transparency staff were used to. of outcomes and improved employee “Remuneration Ally was a real winner for us; it took a complicated manual process then automated engagement are just some of the it. Because Remuneration Ally was so well received, it made sense to keep going with that same positive impacts of implementing our logic and rational for performance management.” technology. As human resource The company implemented Performance Ally with specific configurations that aligned the tool with professionals, we understand how well their performance management vision. managed remuneration and performance management policies Meridian’s performance management system has three aspects – individual, team and company. bring organisational values and Within both individual and team goals, staff have objectives that relate to overall company goals principles to life. and if these high-level goals are achieved then individual and team incentives are driven off this. We enable HR interactions that are “Our strategy map outlines company goals which are cascaded down the organisation, so it’s a meaningful and beneficial. linking arms type of thing”. Conversations between managers and staff are supported, and not replaced, Increased consistency and efficiency using our solutions which are as easy to use as a simple website. The automation that has been applied to existing performance management processes by using Performance Ally has brought about higher levels of consistency and efficiency says Andrew. Over 50 organisations across Australia and New Zealand use Pivot's solutions, “The earliest benefit is the visibility around compliance. Performance Ally is an enabler – it’s the with the majority coming from the regular reviews that the tool facilitates that are important”. energy, resources, financial services “If you think about it, in a manual paper-based system everyone is writing objectives down and and professional services sectors. The giving them to their manager. They have a chat about it and sign it off. What Performance Ally does HR policy and strategy needs of our is take this process and automate it.” clients are met using a secure, internet- based, highly configurable software- Meridian uses Performance Ally annually for company-wide performance management reviews. All as-a-service model that fits within any staff have their own logins and submit their performance reviews online, which managers can view, corporate IT infrastructure. Our clients comment on and accept or decline. enjoy a time-saving solution designed Andrew says that because Performance Ally is available over the internet, staff who frequently travel for the task; not a generic tool that is have been able to complete performance reviews online and on time. 'made to fit'. “To have that flexibility is very important to us. We really like that both Remuneration Ally and Performance Ally have the same logic and workflow throughout. The systems really complement each other,” says Andrew. Meridian is continually reviewing processes that Performance Ally supports to ensure the ongoing Want to refinement of their performance strategy, and in future it plans to integrate Remuneration Ally and know more? Performance Ally further, to achieve more efficiency and consistency in the processes. Email us today: “Pivot is innovative. They have a good blend around technology and HR skills, are very customer info@pivotsoftware.com orientated and good problem solvers. I have confidence in Pivot that they will deliver”, says Andrew McLachlan, Performance and Capability Manager. Or visit our website: www.pivotsoftware.com “Make the decisions regarding your people and we will take it from there”.