Force.com Platform overview
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The document provides an overview of the Salesforce.com platform, highlighting its configuration and customization capabilities, as well as its integration of partner solutions and developer community. It emphasizes the platform's support for various business processes and collaboration frameworks, along with features like Apex for development, Visualforce for UI generation, and integration through APIs. Additionally, it notes the platform's role in expanding enterprise reach through tools like Chatter and Salesforce1.
Force.com Platform overview
- 1. Salesforce.com Platform Overview Configuration vs Customization Configure vs Customization, platform enhancements and features 3 times a year, Sold Application-Exchange Library of Partner Solutions, Growing community of developers and practitioners. Out of Box Applications Industry best practice process - Sales Cloud, Service Cloud, Marketing Cloud. Force.com Apex – Object Oriented Dev. Sync/Async, MVC architecture, Patterns and Sample Codes Visual force for UI Generation Ajax, javascript libraries – jquery, DOJO, and JS Remoting Canvas apps for external application Integration Visual Work Flows – Standard Workflows, Approval Process APIs ( Rest, SOAP, Batch) Database.com Data Store in Oracle RDBM, Standard Objects, Custom Objects, SOQL - Large Objects, One time Write – Stored in HBASE – suitable for Archives, Transaction History, Activity Events Content – Documents, Files < 2GB Chatter Collaboration Salesforce1 Mobile Authentication Service Communities & Site.com Heroku Scalable Extenders Dynamos – ruby,scala 1. Salesforce is extending the core platform with enablers that have high industry adoption 2. The platform is collecting large amounts of data that will create the next wave for Big Data
- 2. Salesforce.com Strengths Key Business Process within an Enterprise – enabled with a collaboration framework Idea to Offer Offer to Market Market to Quote Quote to Order Order to Book Book to Invoice Forecast to Deliver Invoice to Cash Issue to Resolution Support customer Project Mgmt Finance Legal # compliance HR & Payroll Business Interactions outside Enterprise Market to Customer Sell to Customer Serve Customer Channel Mgmt supplier Mgmt Vendor Mgmt Procurement Mgmt Salesforce out of box Partner Solutions Gap – Custom/force.com Salesforce social enterprise pitch.. While Salesforce.com platform out of the box capabilities for core business process within an Enterprise, their Chatter, Communities and Salesforce1 platforms are expanding the enterprise reach to their customers, suppliers, vendors and Partners. Social enterprise