SlideShare a Scribd company logo
PMP®
For Career Progression in
Operations & Non-Project Environment
PMP is registered marks of The Project Management Institute, Inc.
Slide 2
http://www.edureka.co/pmp
Know Your Instructor
Nishant Shukla, PMP, ITIL
 24+ Years of industry experience across various industries like IT – Application
Development, Telecommunication, Back Office , BPO/KPO, Banking (Credit/Debit
Card domain)
 Worked with organizations like Cisco Systems, Hewlett-Packard, dz cards(India)
 12+ Years on Project/Program Management positions
 Over 11,000 hrs. of classroom training experience
 700+ Management workshops conducted and trained thousands of professionals
 Training conducted for clients like GMR, ABB, Wipro, Oracle, HP, Mphasis, SAP,
IBM, Cisco Systems, Unisys Global, Cinepolis, Satyam, Accenture, ITC InfoTech, NIIT
Technologies, Honda Motors, Logica to name few from list of hundreds
Slide 3
http://www.edureka.co/pmp
What will you learn today?
 Decoding the eligibility criteria for PMP®
 Understanding types of project in BPO/Call Centres, BFSI Sector
 Calculating PM experience while working in Operations
 Use of PM Methodology in Operations/Non-project environment
 Using an offline tool to calculate hours to showcase PM experience
 Career progression with PMP® in Operations/Non-project environment
 Q & A
PMP is registered mark of The Project Management Institute, Inc.
Slide 4
http://www.edureka.co/pmp
Educational Background PM Experience PM Education
 High School Diploma
 Associate’s Degree or
 Global Equivalent
 60+Months
 7,500 +Hours
 35 Contact Hours
 Bachelor’s Degree or
 Global Equivalent
 36+ Months
 4,500+ Hours
 35 Contact Hours
Prerequisites
Slide 5
http://www.edureka.co/pmp
Calculating Project Experience
Project A Duration: 4 Months
Project B Duration: 6 Months
Cumulative Project Duration: 10 Months
Project A - 4 months
Project B - 6 months
Overlapping:
2 Month
January September
 Record the projects management hours individually regardless of the number of projects you include.
 Projects must be non-overlapping
 Your title in the project is not important
 Consider all of the projects that you have worked on in last 8 years.
 Designation during the specified project management work does not matter
For 2 projects together, total project management experience that can be reported: 9 Months
Slide 6
http://www.edureka.co/pmp
Basic Question
First question that comes to everyone’s mind when
they plan to go for PMP Certification
Am I Eligible?
4500/7500 Hours
of PM Experience
Worked on Projects?
(Any Role/Title)
Worked in Operations
(Any Role/Title)
Not a problem, I
remember all the
projects I’ve worked on
I don’t know if I’m
eligible!!  I never
worked on Projects!!
Initiate the process

Slide 7
http://www.edureka.co/pmp
Projects in Operations Environment
Due
Diligence
Planning &
Preparation
Transition
Production
Monitoring
Steady State
Project Operations
Operational Work
 Performance Reporting Identify and resolve day to day issues  Process Compliance  Supervise and Coach teams
Project Work
 Business Planning  Resource/Shift Planning  Lean / Six Sigma Projects
 Efficiency Gain to offset Volume Growth  Process Improvement Cost Optimization Root Cause Analysis for major deviations
 Capacity/HC Planning for next fiscal year
 Training for new employees  Automation  Benchmark Analysis  Cost Benefit Analysis  Quality Planning
Slide 8
http://www.edureka.co/pmp
Calculating Project Management Experience
Domain Task Hours
Initiating
Performed project assessments to check the feasibility of new products or services. 40
Performed key stakeholders analysis to ensure expectation alignment and gain support for
the success of the project.
10
Define the high-level scope of the project based on business and compliance requirements
to meet the customer project expectations.
35
Identified and documented high level risks, assumptions and constraints using historical
data and expert judgment in order to identify project limitations.
0
Develop the project charter by further gathering and analysed stakeholders requirements in
order to document project scope, risks, issues, assumptions and milestones.
0
Initiating Total 85
Planning
Identify key project team members and define roles and responsibilities to create a project
organization structure to develop a communication plan.
20
Create the work breakdown structure with the team to develop the cost, schedule,
resource, quality and procurement plans.
60
Planning Total 80
Slide 9
http://www.edureka.co/pmp
Adding Project Hours in Application Form
8 5
8 0
Performed project assessments to check the feasibility, stakeholders analysis to ensure expectation
alignment and gain their support and defined the high-level scope of the project based on business
and compliance requirements
Identified key project team members and defined R&R, Create the work breakdown structure with the
team to develop the cost, schedule, resource, quality and procurement plans.
Sample
Slide 10
http://www.edureka.co/pmp
Is Title Important?
Project Manager
Analyst Architect
Supervisor
Team Lead
Tech Lead
SME
Engineer
Programmer
Vendor Management
Test lead
Qualitylead
Training LeadFacilitator
Associate Project Manager
Functional Lead
Client Manager
Compliance Lead/ Manager
Project Sponsor
Purchase Manager
Slide 11
http://www.edureka.co/pmp
Project Management is everywhere
Associate
/Support Engg.
Team Lead
/Supervisor
Assistant Ops
Manager
Operations
Manager
Service Delivery
Manager
Functional
Manager
Director
Transition Lead
Transition
Manager
Sr. Transition
Manager
Transition program
Manager
Account Manager
Functional
Consultant
Account Director
Sr. Consultant
PMP certification helps you:
 Do more in your current position,
 Career progression or
 Take on diverse jobs
Slide 12
http://www.edureka.co/pmp
Physical Classroom
Advantage edureka!
Commute wastes time
Lack of recall value
No self-paced
learning options
Lack of flexibility
Live and Interactive Online Classes
Flexibility to re-attend or re-schedule the class
Lifetime Access to the Class Recordings in
Learning Management System (LMS)
24 X 7 On Demand Technical Support
Post Course
Support
Advantage edureka!
Questions
Slide 13 http://www.edureka.co/pmp
Slide 14 Course Url
For any queries feel free to reach out to us at:
sales@edureka.co

More Related Content

DOC
HR_SAP SUCCESSFACTORS_PROJECT MANAGER
PPTX
PMP Certification - An Overview 2021
PDF
How to make your PMO tool Implementation successful and deliver real busines...
DOC
Ganesh Ramchandran
PPTX
CMI End Point Assessment Presentation
DOC
Profile - Smitha Koonan
PPTX
P3O - The Value Adding PMO - from Strategy to Projects
PDF
Why data matters webinar
HR_SAP SUCCESSFACTORS_PROJECT MANAGER
PMP Certification - An Overview 2021
How to make your PMO tool Implementation successful and deliver real busines...
Ganesh Ramchandran
CMI End Point Assessment Presentation
Profile - Smitha Koonan
P3O - The Value Adding PMO - from Strategy to Projects
Why data matters webinar

What's hot (20)

PPTX
Path to PMP
PDF
Project Management Fundamentals | Project Management Simplified | PMP® Traini...
PPT
Prepare PMI PMI-ACP Exam BrainDumps
PDF
PMP vs Prince2 vs PMI-ACP
PDF
The Agile PMO (fall 2014 version)
DOC
Resume for Project manager with 8 years of expirience
PPTX
Introduction to PMI-ACP
PDF
PMOtto.ai - Personalised Project Management Through AI - FuturePMO 2018
PPTX
Plymouth CMDA EPA 120418
PPTX
PMI-ACP Webinar
PPTX
Enterprise Project Management Essential (2009)
PDF
Top 10 Reasons to Get PMP® Certified | PMP® Certification Training | PMP® Tra...
PDF
Mikel huth
PPTX
CMI: Stand out from the Crowd
PDF
3 levels of a pmo to support program and project management
PDF
PMO and Project Portfolio Management
PPT
Stayer cis-443-week-10-term-paper
PDF
Discover the right tools for your Project Management Office (PMO)
PPT
P3O - a standard for PMO modelling
Path to PMP
Project Management Fundamentals | Project Management Simplified | PMP® Traini...
Prepare PMI PMI-ACP Exam BrainDumps
PMP vs Prince2 vs PMI-ACP
The Agile PMO (fall 2014 version)
Resume for Project manager with 8 years of expirience
Introduction to PMI-ACP
PMOtto.ai - Personalised Project Management Through AI - FuturePMO 2018
Plymouth CMDA EPA 120418
PMI-ACP Webinar
Enterprise Project Management Essential (2009)
Top 10 Reasons to Get PMP® Certified | PMP® Certification Training | PMP® Tra...
Mikel huth
CMI: Stand out from the Crowd
3 levels of a pmo to support program and project management
PMO and Project Portfolio Management
Stayer cis-443-week-10-term-paper
Discover the right tools for your Project Management Office (PMO)
P3O - a standard for PMO modelling
Ad

Viewers also liked (11)

ODP
Mezinárodní vesmírná stanice
PDF
Certificate
PPTX
The music video industry
PPTX
Evaluation Question 2
PDF
足跡 1
PPT
Literateenvironment
PPTX
Как забивать гвозди отверткой, или Университетские рейтинги как неизбежность
PPTX
Co je kybernetická bezpečnost?
PDF
REVIEW OF DESIGN PROCEDURES FOR MONOPILE OFFSHORE WIND STRUCTURES
PPTX
Kriisitilanteiden kohtaaminen työssä
PPTX
Cable utp
Mezinárodní vesmírná stanice
Certificate
The music video industry
Evaluation Question 2
足跡 1
Literateenvironment
Как забивать гвозди отверткой, или Университетские рейтинги как неизбежность
Co je kybernetická bezpečnost?
REVIEW OF DESIGN PROCEDURES FOR MONOPILE OFFSHORE WIND STRUCTURES
Kriisitilanteiden kohtaaminen työssä
Cable utp
Ad

Similar to PMP for Operations & Non-Project Environment (20)

PDF
Path to PMP!
PDF
Pmp refresher know the exam
PDF
Project management seminar pmbok5 v17 aug2013
PPTX
Project Management Professional
PDF
Zimmerman
PDF
PMP® Training Video | PMBOK® Guide Sixth Edition Training | PMP® Certificatio...
PPT
Project management professional certification Tips
PDF
PMP Certifications And Beyond
PDF
PMP@Multisoft Presentation
PDF
Introduction to PMP Certification
PDF
Project Management Professional in USA..
PDF
PMP Certification Training in Copenhagen
PDF
PMP Certification Training in Namur
PDF
PMP Certification Training in Aarhus
PDF
PMP Certification Training in Larissa
PDF
PMP Certification Training in Krakow
PDF
PMP Certification Training in Heraklion
PDF
PMP Certification Training in Basel
PDF
PMP Certification Training in Brussels
PDF
PMP Certification Training in Amsterdam
Path to PMP!
Pmp refresher know the exam
Project management seminar pmbok5 v17 aug2013
Project Management Professional
Zimmerman
PMP® Training Video | PMBOK® Guide Sixth Edition Training | PMP® Certificatio...
Project management professional certification Tips
PMP Certifications And Beyond
PMP@Multisoft Presentation
Introduction to PMP Certification
Project Management Professional in USA..
PMP Certification Training in Copenhagen
PMP Certification Training in Namur
PMP Certification Training in Aarhus
PMP Certification Training in Larissa
PMP Certification Training in Krakow
PMP Certification Training in Heraklion
PMP Certification Training in Basel
PMP Certification Training in Brussels
PMP Certification Training in Amsterdam

More from Edureka! (20)

PDF
What to learn during the 21 days Lockdown | Edureka
PDF
Top 10 Dying Programming Languages in 2020 | Edureka
PDF
Top 5 Trending Business Intelligence Tools | Edureka
PDF
Tableau Tutorial for Data Science | Edureka
PDF
Python Programming Tutorial | Edureka
PDF
Top 5 PMP Certifications | Edureka
PDF
Top Maven Interview Questions in 2020 | Edureka
PDF
Linux Mint Tutorial | Edureka
PDF
How to Deploy Java Web App in AWS| Edureka
PDF
Importance of Digital Marketing | Edureka
PDF
RPA in 2020 | Edureka
PDF
Email Notifications in Jenkins | Edureka
PDF
EA Algorithm in Machine Learning | Edureka
PDF
Cognitive AI Tutorial | Edureka
PDF
AWS Cloud Practitioner Tutorial | Edureka
PDF
Blue Prism Top Interview Questions | Edureka
PDF
Big Data on AWS Tutorial | Edureka
PDF
A star algorithm | A* Algorithm in Artificial Intelligence | Edureka
PDF
Kubernetes Installation on Ubuntu | Edureka
PDF
Introduction to DevOps | Edureka
What to learn during the 21 days Lockdown | Edureka
Top 10 Dying Programming Languages in 2020 | Edureka
Top 5 Trending Business Intelligence Tools | Edureka
Tableau Tutorial for Data Science | Edureka
Python Programming Tutorial | Edureka
Top 5 PMP Certifications | Edureka
Top Maven Interview Questions in 2020 | Edureka
Linux Mint Tutorial | Edureka
How to Deploy Java Web App in AWS| Edureka
Importance of Digital Marketing | Edureka
RPA in 2020 | Edureka
Email Notifications in Jenkins | Edureka
EA Algorithm in Machine Learning | Edureka
Cognitive AI Tutorial | Edureka
AWS Cloud Practitioner Tutorial | Edureka
Blue Prism Top Interview Questions | Edureka
Big Data on AWS Tutorial | Edureka
A star algorithm | A* Algorithm in Artificial Intelligence | Edureka
Kubernetes Installation on Ubuntu | Edureka
Introduction to DevOps | Edureka

Recently uploaded (20)

PDF
Human resources management is a best management
PDF
Contemporary management and it's content
PPT
Claims and Adjustment Business_Communication.pptx.ppt
PPTX
Consulting on marketing-The needs wants and demands are a very important comp...
PDF
Features of Effective decision making in Management
PDF
Phillips model training for evaluation pdf
PPTX
Project Management Methods PERT-and-CPM.pptx
PDF
Equity at the Helm_ Guiding Schools Through Inclusive Leadership by Dr.pdf
PDF
The Plan: Save the Palestinian Nation Now
PPTX
Human Resources management _HR structure
PDF
1_Corporate Goverance presentation topic
PDF
CHAPTER 14 Manageement of Nursing Educational Institutions- planing and orga...
PPTX
Supervisory Styles and When to Use Them!
PPTX
Improved_Leadership_in_Total_Quality_Lesson.pptx
PPTX
Course Overview of the Course Titled.pptx
PPTX
Five S Training Program - Principles of 5S
PPTX
Human resources management -job perception concept
PPTX
Concluding Session_Wrapup-India Jun 5 2024-Oct 5 2025 ZS.pptx
PPTX
MY GOLDEN RULES la regla de oro jhonatan requena
PPTX
Chapter One an overview of political economy
Human resources management is a best management
Contemporary management and it's content
Claims and Adjustment Business_Communication.pptx.ppt
Consulting on marketing-The needs wants and demands are a very important comp...
Features of Effective decision making in Management
Phillips model training for evaluation pdf
Project Management Methods PERT-and-CPM.pptx
Equity at the Helm_ Guiding Schools Through Inclusive Leadership by Dr.pdf
The Plan: Save the Palestinian Nation Now
Human Resources management _HR structure
1_Corporate Goverance presentation topic
CHAPTER 14 Manageement of Nursing Educational Institutions- planing and orga...
Supervisory Styles and When to Use Them!
Improved_Leadership_in_Total_Quality_Lesson.pptx
Course Overview of the Course Titled.pptx
Five S Training Program - Principles of 5S
Human resources management -job perception concept
Concluding Session_Wrapup-India Jun 5 2024-Oct 5 2025 ZS.pptx
MY GOLDEN RULES la regla de oro jhonatan requena
Chapter One an overview of political economy

PMP for Operations & Non-Project Environment

  • 1. PMP® For Career Progression in Operations & Non-Project Environment PMP is registered marks of The Project Management Institute, Inc.
  • 2. Slide 2 http://www.edureka.co/pmp Know Your Instructor Nishant Shukla, PMP, ITIL  24+ Years of industry experience across various industries like IT – Application Development, Telecommunication, Back Office , BPO/KPO, Banking (Credit/Debit Card domain)  Worked with organizations like Cisco Systems, Hewlett-Packard, dz cards(India)  12+ Years on Project/Program Management positions  Over 11,000 hrs. of classroom training experience  700+ Management workshops conducted and trained thousands of professionals  Training conducted for clients like GMR, ABB, Wipro, Oracle, HP, Mphasis, SAP, IBM, Cisco Systems, Unisys Global, Cinepolis, Satyam, Accenture, ITC InfoTech, NIIT Technologies, Honda Motors, Logica to name few from list of hundreds
  • 3. Slide 3 http://www.edureka.co/pmp What will you learn today?  Decoding the eligibility criteria for PMP®  Understanding types of project in BPO/Call Centres, BFSI Sector  Calculating PM experience while working in Operations  Use of PM Methodology in Operations/Non-project environment  Using an offline tool to calculate hours to showcase PM experience  Career progression with PMP® in Operations/Non-project environment  Q & A PMP is registered mark of The Project Management Institute, Inc.
  • 4. Slide 4 http://www.edureka.co/pmp Educational Background PM Experience PM Education  High School Diploma  Associate’s Degree or  Global Equivalent  60+Months  7,500 +Hours  35 Contact Hours  Bachelor’s Degree or  Global Equivalent  36+ Months  4,500+ Hours  35 Contact Hours Prerequisites
  • 5. Slide 5 http://www.edureka.co/pmp Calculating Project Experience Project A Duration: 4 Months Project B Duration: 6 Months Cumulative Project Duration: 10 Months Project A - 4 months Project B - 6 months Overlapping: 2 Month January September  Record the projects management hours individually regardless of the number of projects you include.  Projects must be non-overlapping  Your title in the project is not important  Consider all of the projects that you have worked on in last 8 years.  Designation during the specified project management work does not matter For 2 projects together, total project management experience that can be reported: 9 Months
  • 6. Slide 6 http://www.edureka.co/pmp Basic Question First question that comes to everyone’s mind when they plan to go for PMP Certification Am I Eligible? 4500/7500 Hours of PM Experience Worked on Projects? (Any Role/Title) Worked in Operations (Any Role/Title) Not a problem, I remember all the projects I’ve worked on I don’t know if I’m eligible!!  I never worked on Projects!! Initiate the process 
  • 7. Slide 7 http://www.edureka.co/pmp Projects in Operations Environment Due Diligence Planning & Preparation Transition Production Monitoring Steady State Project Operations Operational Work  Performance Reporting Identify and resolve day to day issues  Process Compliance  Supervise and Coach teams Project Work  Business Planning  Resource/Shift Planning  Lean / Six Sigma Projects  Efficiency Gain to offset Volume Growth  Process Improvement Cost Optimization Root Cause Analysis for major deviations  Capacity/HC Planning for next fiscal year  Training for new employees  Automation  Benchmark Analysis  Cost Benefit Analysis  Quality Planning
  • 8. Slide 8 http://www.edureka.co/pmp Calculating Project Management Experience Domain Task Hours Initiating Performed project assessments to check the feasibility of new products or services. 40 Performed key stakeholders analysis to ensure expectation alignment and gain support for the success of the project. 10 Define the high-level scope of the project based on business and compliance requirements to meet the customer project expectations. 35 Identified and documented high level risks, assumptions and constraints using historical data and expert judgment in order to identify project limitations. 0 Develop the project charter by further gathering and analysed stakeholders requirements in order to document project scope, risks, issues, assumptions and milestones. 0 Initiating Total 85 Planning Identify key project team members and define roles and responsibilities to create a project organization structure to develop a communication plan. 20 Create the work breakdown structure with the team to develop the cost, schedule, resource, quality and procurement plans. 60 Planning Total 80
  • 9. Slide 9 http://www.edureka.co/pmp Adding Project Hours in Application Form 8 5 8 0 Performed project assessments to check the feasibility, stakeholders analysis to ensure expectation alignment and gain their support and defined the high-level scope of the project based on business and compliance requirements Identified key project team members and defined R&R, Create the work breakdown structure with the team to develop the cost, schedule, resource, quality and procurement plans. Sample
  • 10. Slide 10 http://www.edureka.co/pmp Is Title Important? Project Manager Analyst Architect Supervisor Team Lead Tech Lead SME Engineer Programmer Vendor Management Test lead Qualitylead Training LeadFacilitator Associate Project Manager Functional Lead Client Manager Compliance Lead/ Manager Project Sponsor Purchase Manager
  • 11. Slide 11 http://www.edureka.co/pmp Project Management is everywhere Associate /Support Engg. Team Lead /Supervisor Assistant Ops Manager Operations Manager Service Delivery Manager Functional Manager Director Transition Lead Transition Manager Sr. Transition Manager Transition program Manager Account Manager Functional Consultant Account Director Sr. Consultant PMP certification helps you:  Do more in your current position,  Career progression or  Take on diverse jobs
  • 12. Slide 12 http://www.edureka.co/pmp Physical Classroom Advantage edureka! Commute wastes time Lack of recall value No self-paced learning options Lack of flexibility Live and Interactive Online Classes Flexibility to re-attend or re-schedule the class Lifetime Access to the Class Recordings in Learning Management System (LMS) 24 X 7 On Demand Technical Support Post Course Support Advantage edureka!
  • 14. Slide 14 Course Url For any queries feel free to reach out to us at: sales@edureka.co