Pmqa5นาที
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The document discusses the Public Sector Management Quality Award (PMQA) model in Thailand. It describes the seven criteria of the PMQA model as strategic leadership, customer focus, measurement analysis and knowledge management, workforce focus, process management, results, and future focus. It also notes that the PMQA model is aligned with the PDCA management method of plan, do, check, share and act.
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Pmqa5นาที
- 2. 2 MBNQA Malcolm Baldrige National Quality Award TQA Thailand Quality Award PMQA Public Sector Management Quality Award
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- 9. 9 : Core Values Lead the organization Manage the organization Improve the organization Strategic Leadership Execution Excellence Organizational Learning Customer Driven Excellence Focus on Results & Creating Value Systems Perspective Focus on Future Social Responsibility Visionary Leadership Agility Valuing Employees & Partners Managing For Innovation Org. & Personal Learning Management By Fact
- 10. • Level • Trend • Comparison • Linkage LeTCLi
- 11. “If you can’t measure it, you can’t manage it.” Peter Drucker