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Copyright, DKParker, LLC 2020
How Your Startup Makes $$
Dave Parker
@DaveParkerSEA
@DaveParkerSEA
https://www.dkparker.com/portgen-accelerator/
Copyright, DKParker, LLC 2020
Agenda
¤ Outcomes for this presentation:
¤ Business model breakdown
¤ Identify Key Inputs
¤ Identify Unit Economics
¤ Choose primary/secondary revenue models
¤ Go-to-Market – Marketing and Sales choices
Copyright, DKParker, LLC 2020
About Dave
¤ 5X founder, raised $12M, exited $85M
¤ Former SVP Programs at UP Global (Startup Weekend)
¤ Startup Next creator, Startup Week
¤ Author – ”Trajectory: Startup – Ideation to Product Market
Fit” shipping 3/2021
¤ 2X VC and random Angel
¤ 10 transactions – 8 sell side, 2 buy side now with NextPath
Advisors
Copyright, DKParker, LLC 2020
Ignore the Memes!
Copyright, DKParker, LLC 2020
So, It All Matters!
¤ Great Team in Bad Market = Failure or meh result
¤ OK team + Great Market = could be great result
¤ Great Product + no path to revenue = failure
¤ OK product + great monetization = make $$
¤ Great market + great team + great product + solid
monetization + great execution = monster result
Copyright, DKParker, LLC 2020
Creating Value:
Product or Service,
Market, Team
Delivering
Value: Pricing,
Marketing &
Sales, Rev
Model
Capturing
Value
Reasonable to
Exceptional
Returns
Business Model Breakdown
Copyright, DKParker, LLC 2020
Creating Value
¤ Product or Service
¤ Cost to Build – Team
¤ Engineering
¤ Design
¤ Hosting
¤ Manufacturing
¤ Cost of Delivery & Support
Copyright, DKParker, LLC 2020
Delivering Value
¤ Pricing
¤ Revenue Model
¤ Cost of Selling
¤ Marketing Methods and Spend
¤ Sales Models
Copyright, DKParker, LLC 2020
Capturing Value
¤ Topline Revenue
¤ Gross Margins
¤ Net Profit
Copyright, DKParker, LLC 2020
How to Monetize Your Startup:
Revenue Models
Copyright, DKParker, LLC 2020
The Data
¤ 2654 companies from Crunchbase
¤ 5+ year tracking
¤ Creates massive impact on valuation
¤ Surprises
¤ Seed 1-10
¤ Combinations models
¤ * on short time from Seed to A
¤ Failures
¤ Wayback Machine
¤ >80% lacked clear CTA and Value Prop
Copyright, DKParker, LLC 2020
Copyright, DKParker, LLC 2020
1. Fee for Service
¤ Example: Consulting Services company
¤ Use: B2B & B2C
¤ Key Metrics
¤ Project Revenue
¤ Cost of delivering (usually time)
¤ Gross Margin
¤ Services are hard to scale because they require people
to deliver including Restaurant, Contractors, etc.
¤ Services include markup on cost of goods sold
Copyright, DKParker, LLC 2020
2. Commerce
¤ Example: Amazon, AmazonSupply
¤ Use: B2C & B2B
¤ Key Metrics:
¤ Wholesale or cost of goods sold
¤ Average Margin %
¤ Average Basket
¤ Commerce – Physical Goods- Wholesale, cost of goods,
retail, average margin, physical good
¤ Notes: Can mature into marketplace
Copyright, DKParker, LLC 2020
3. Subscription
¤ Example: Salesforce , Box, Spotify
¤ Use: B2C & B2B
¤ Key Metrics
¤ Average Revenue Per User (ARPU)
¤ Conversion ratio – e.g. trial to purchase
¤ Churn
¤ Challenges: MVP won’t be enough to be Kick Ass Product
¤ Notes: Highest multiple, forecastable revenue
Copyright, DKParker, LLC 2020
4. Metered Servcie
¤ Example: AWS, Splunk, Azure
¤ Use: Favors B2B
¤ Key Metrics
¤ Average Revenue Per User (ARPU)
¤ Usage growth over time
¤ Churn
¤ Challenges: infrastructure required at launch
¤ Notes: Highest multiple, forecastable revenue
Copyright, DKParker, LLC 2020
5. Transaction Fees/Rental
¤ Example: 99Designs, KickStarter, Elance, Chugg
¤ Use: B2C & B2B
¤ Key Metrics
¤ Average transaction revenue
¤ Fee % per transaction
¤ Number of transactions
¤ Challenges: Margins are small (15%), need efficiency
¤ Notes: Don’t start too low
Copyright, DKParker, LLC 2020
6. Productize a Service
¤ Your offerings is generally complex and requires services
to deploy
¤ Gross margin on Services >35%
¤ Product development comes with services
¤ Use: B2C & B2B
¤ Examples: Moz, service company convert to tools.
¤ Challenges – difficult to make the transition away from
services
Copyright, DKParker, LLC 2020
7. Combinations
¤ Combinations business models happen for two reasons
¤ You don’t know which model is right
¤ At scale you can expand revenue sources
¤ Examples: Hardware sensors + software services to create
data analytics
¤ Challenges – most require scale or at least traction
¤ Mature faster
Copyright, DKParker, LLC 2020
8. Marketplaces
¤ Example: eBay, Alibaba
¤ Use: B2C & B2B
¤ Key Metrics
¤ Average Transaction Amount
¤ Number of Monthly Transactions
¤ Commission %
¤ Challenges: two sided market places require you start
with one side, value to seller & Product market fit (x2)
¤ Notes: critical mass or marketplace required
Copyright, DKParker, LLC 2020
9. Lead Generation
¤ Example: Mint.com, AllStarDirectories, NetQuote
¤ Use: B2C & B2B
¤ Key Metrics
¤ Cost to generate traffic
¤ % conversion of form data
¤ Price per lead
¤ Challenges: Highly competitive, barrier of entry is low
¤ Notes: Conversion rates average 0.06%
Copyright, DKParker, LLC 2020
10. Gaming
¤ Example: King.com/Candy Crush
¤ Use: B2C Only
¤ Key Metrics:
¤ Downloads
¤ % play
¤ Average in app purchase
¤ Challenges – tends to be “hit driven business”
¤ Notes: use in first 21 days is a predictor of success
Copyright, DKParker, LLC 2020
11. Advertising/Search
¤ Example: Google, Facebook
¤ Use: B2B – advertisers pay, users are free
¤ Key Metrics
¤ Traffic
¤ Click
¤ Avg. revenue/click
¤ Challenges – Scale, need >1M uniques/month to
consider the option
Copyright, DKParker, LLC 2020
12. New Media
¤ Example: SnapChat, WhatsApp
¤ Use: B2C only
¤ Key Metrics:
¤ K-Factor (Viral Co-efficient)
¤ Network effect of inviting others to join
¤ Challenges – K-Factor is hard. Little revenue until scale
¤ Notes: Everyone wants to! Not happening in B2B
¤ No revenue acutally required
Copyright, DKParker, LLC 2020
13. Big Data
¤ Examples: PatientsLikeMe
¤ Use: B2B
¤ Key Metrics:
¤ Per API Call
¤ Per record pricing
¤ Frequency/recency
¤ To monetize data, you need to have the data in
advance or massive cash
Copyright, DKParker, LLC 2020
14. Licensing
¤ Example: Think Microsoft office license or server license –
before subscription. Content Licensing
¤ Use: B2B
¤ Key Metrics:
¤ Duration of license
¤ Upgrades & maintenance (20-25% annually)
¤ Use can be based on vertical market or geography
Copyright, DKParker, LLC 2020
Revenue Models– Primary/Secondary
1. Fee for Service
2. Commerce
3. Subscription
4. Metered Service
5. Transaction Fee/Rental
6. Productize a Service
7. Combinations
8. Marketplace
9. Lead Generation
10.Gaming
11.Advertising/Search
12.New Media
13.Big Data
14.Licensing
Copyright, DKParker, LLC 2020
Marketing – Finding the right
customers
Copyright, DKParker, LLC 2020
Marketing – Finding Customers
¤ Messaging/Value Proposition
¤ Does it resonate with the target customer segment
¤ They are the hero of the story
¤ Is it repeatable?
¤ Strategy
¤ Outbound first
¤ Inbound second
Copyright, DKParker, LLC 2020
Unit Economic Terms
¤ State your hypothesis
¤ CAC – customer acquisition cost
¤ LTV – lifetime value
¤ ARPU – average revenue per user
¤ ACV – annual contract value
¤ Churn – customers that leave monthly
¤ Net Negative Churn – increase in annual contract value
¤ Time to Close – in days
¤ Customer engagement – time on site, in app
Copyright, DKParker, LLC 2020
Organic
Search
Paid
Search
Word
of
Mouth
Sales
Calls
PR
Miracles!
Time
to
Close
Month
1
Month
2
Month
3
Month
4
$
Spen
d
#
Conv
#
Conv
#
MRR
Time
Copyright, DKParker, LLC 2020
Marketing Channels
¤ Paid Search
¤ Organic Search
¤ Word of mouth
¤ Sales calls
¤ Public Relations
¤ Affiliate
¤ Email marketing
¤ Social
Copyright, DKParker, LLC 2020
Marketing Qualified Leads
¤ Define qualified vs list
¤ Suspects
¤ Prospects
¤ Qualified Prospects
Copyright, DKParker, LLC 2020
Sales Qualified Leads
¤ Hand off to Sales
¤ Identify steps to close
¤ Number of calls
Copyright, DKParker, LLC 2020
Time to Close
¤ Lead attribution
¤ Source time
¤ Compressing or Expanding
¤ Trend by source
Copyright, DKParker, LLC 2020
Tracking
¤ Data allows you to know where to double
down and where to hold back
¤ Conversion ratios
Copyright, DKParker, LLC 2020
Sales – capturing value creation
Copyright, DKParker, LLC 2020
How will they buy?
¤ Web Direct – place the order to buy on the web
¤ Direct – outbound sales, inside/outside
¤ Indirect/Channel – fulfills demand, doesn’t generate
¤ Retail – BestBuy, etc
Copyright, DKParker, LLC 2020
Sales Model Hypothesis
Known
Market
Unknown
Market
Low
Price
Point
High
Price
Point
Known
Search
Words
Unknown
Search
words
Web Direct ✔ ✔ ✔
Direct ✔ ✔ ✔ ✔ ✔
Indirect ✔ ✔ ✔
Retail
Copyright, DKParker, LLC 2020
Q&A
Available at Amazon.com

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PortGen Accelerator Program Seminar

  • 1. Copyright, DKParker, LLC 2020 How Your Startup Makes $$ Dave Parker @DaveParkerSEA @DaveParkerSEA https://www.dkparker.com/portgen-accelerator/
  • 2. Copyright, DKParker, LLC 2020 Agenda ¤ Outcomes for this presentation: ¤ Business model breakdown ¤ Identify Key Inputs ¤ Identify Unit Economics ¤ Choose primary/secondary revenue models ¤ Go-to-Market – Marketing and Sales choices
  • 3. Copyright, DKParker, LLC 2020 About Dave ¤ 5X founder, raised $12M, exited $85M ¤ Former SVP Programs at UP Global (Startup Weekend) ¤ Startup Next creator, Startup Week ¤ Author – ”Trajectory: Startup – Ideation to Product Market Fit” shipping 3/2021 ¤ 2X VC and random Angel ¤ 10 transactions – 8 sell side, 2 buy side now with NextPath Advisors
  • 4. Copyright, DKParker, LLC 2020 Ignore the Memes!
  • 5. Copyright, DKParker, LLC 2020 So, It All Matters! ¤ Great Team in Bad Market = Failure or meh result ¤ OK team + Great Market = could be great result ¤ Great Product + no path to revenue = failure ¤ OK product + great monetization = make $$ ¤ Great market + great team + great product + solid monetization + great execution = monster result
  • 6. Copyright, DKParker, LLC 2020 Creating Value: Product or Service, Market, Team Delivering Value: Pricing, Marketing & Sales, Rev Model Capturing Value Reasonable to Exceptional Returns Business Model Breakdown
  • 7. Copyright, DKParker, LLC 2020 Creating Value ¤ Product or Service ¤ Cost to Build – Team ¤ Engineering ¤ Design ¤ Hosting ¤ Manufacturing ¤ Cost of Delivery & Support
  • 8. Copyright, DKParker, LLC 2020 Delivering Value ¤ Pricing ¤ Revenue Model ¤ Cost of Selling ¤ Marketing Methods and Spend ¤ Sales Models
  • 9. Copyright, DKParker, LLC 2020 Capturing Value ¤ Topline Revenue ¤ Gross Margins ¤ Net Profit
  • 10. Copyright, DKParker, LLC 2020 How to Monetize Your Startup: Revenue Models
  • 11. Copyright, DKParker, LLC 2020 The Data ¤ 2654 companies from Crunchbase ¤ 5+ year tracking ¤ Creates massive impact on valuation ¤ Surprises ¤ Seed 1-10 ¤ Combinations models ¤ * on short time from Seed to A ¤ Failures ¤ Wayback Machine ¤ >80% lacked clear CTA and Value Prop
  • 13. Copyright, DKParker, LLC 2020 1. Fee for Service ¤ Example: Consulting Services company ¤ Use: B2B & B2C ¤ Key Metrics ¤ Project Revenue ¤ Cost of delivering (usually time) ¤ Gross Margin ¤ Services are hard to scale because they require people to deliver including Restaurant, Contractors, etc. ¤ Services include markup on cost of goods sold
  • 14. Copyright, DKParker, LLC 2020 2. Commerce ¤ Example: Amazon, AmazonSupply ¤ Use: B2C & B2B ¤ Key Metrics: ¤ Wholesale or cost of goods sold ¤ Average Margin % ¤ Average Basket ¤ Commerce – Physical Goods- Wholesale, cost of goods, retail, average margin, physical good ¤ Notes: Can mature into marketplace
  • 15. Copyright, DKParker, LLC 2020 3. Subscription ¤ Example: Salesforce , Box, Spotify ¤ Use: B2C & B2B ¤ Key Metrics ¤ Average Revenue Per User (ARPU) ¤ Conversion ratio – e.g. trial to purchase ¤ Churn ¤ Challenges: MVP won’t be enough to be Kick Ass Product ¤ Notes: Highest multiple, forecastable revenue
  • 16. Copyright, DKParker, LLC 2020 4. Metered Servcie ¤ Example: AWS, Splunk, Azure ¤ Use: Favors B2B ¤ Key Metrics ¤ Average Revenue Per User (ARPU) ¤ Usage growth over time ¤ Churn ¤ Challenges: infrastructure required at launch ¤ Notes: Highest multiple, forecastable revenue
  • 17. Copyright, DKParker, LLC 2020 5. Transaction Fees/Rental ¤ Example: 99Designs, KickStarter, Elance, Chugg ¤ Use: B2C & B2B ¤ Key Metrics ¤ Average transaction revenue ¤ Fee % per transaction ¤ Number of transactions ¤ Challenges: Margins are small (15%), need efficiency ¤ Notes: Don’t start too low
  • 18. Copyright, DKParker, LLC 2020 6. Productize a Service ¤ Your offerings is generally complex and requires services to deploy ¤ Gross margin on Services >35% ¤ Product development comes with services ¤ Use: B2C & B2B ¤ Examples: Moz, service company convert to tools. ¤ Challenges – difficult to make the transition away from services
  • 19. Copyright, DKParker, LLC 2020 7. Combinations ¤ Combinations business models happen for two reasons ¤ You don’t know which model is right ¤ At scale you can expand revenue sources ¤ Examples: Hardware sensors + software services to create data analytics ¤ Challenges – most require scale or at least traction ¤ Mature faster
  • 20. Copyright, DKParker, LLC 2020 8. Marketplaces ¤ Example: eBay, Alibaba ¤ Use: B2C & B2B ¤ Key Metrics ¤ Average Transaction Amount ¤ Number of Monthly Transactions ¤ Commission % ¤ Challenges: two sided market places require you start with one side, value to seller & Product market fit (x2) ¤ Notes: critical mass or marketplace required
  • 21. Copyright, DKParker, LLC 2020 9. Lead Generation ¤ Example: Mint.com, AllStarDirectories, NetQuote ¤ Use: B2C & B2B ¤ Key Metrics ¤ Cost to generate traffic ¤ % conversion of form data ¤ Price per lead ¤ Challenges: Highly competitive, barrier of entry is low ¤ Notes: Conversion rates average 0.06%
  • 22. Copyright, DKParker, LLC 2020 10. Gaming ¤ Example: King.com/Candy Crush ¤ Use: B2C Only ¤ Key Metrics: ¤ Downloads ¤ % play ¤ Average in app purchase ¤ Challenges – tends to be “hit driven business” ¤ Notes: use in first 21 days is a predictor of success
  • 23. Copyright, DKParker, LLC 2020 11. Advertising/Search ¤ Example: Google, Facebook ¤ Use: B2B – advertisers pay, users are free ¤ Key Metrics ¤ Traffic ¤ Click ¤ Avg. revenue/click ¤ Challenges – Scale, need >1M uniques/month to consider the option
  • 24. Copyright, DKParker, LLC 2020 12. New Media ¤ Example: SnapChat, WhatsApp ¤ Use: B2C only ¤ Key Metrics: ¤ K-Factor (Viral Co-efficient) ¤ Network effect of inviting others to join ¤ Challenges – K-Factor is hard. Little revenue until scale ¤ Notes: Everyone wants to! Not happening in B2B ¤ No revenue acutally required
  • 25. Copyright, DKParker, LLC 2020 13. Big Data ¤ Examples: PatientsLikeMe ¤ Use: B2B ¤ Key Metrics: ¤ Per API Call ¤ Per record pricing ¤ Frequency/recency ¤ To monetize data, you need to have the data in advance or massive cash
  • 26. Copyright, DKParker, LLC 2020 14. Licensing ¤ Example: Think Microsoft office license or server license – before subscription. Content Licensing ¤ Use: B2B ¤ Key Metrics: ¤ Duration of license ¤ Upgrades & maintenance (20-25% annually) ¤ Use can be based on vertical market or geography
  • 27. Copyright, DKParker, LLC 2020 Revenue Models– Primary/Secondary 1. Fee for Service 2. Commerce 3. Subscription 4. Metered Service 5. Transaction Fee/Rental 6. Productize a Service 7. Combinations 8. Marketplace 9. Lead Generation 10.Gaming 11.Advertising/Search 12.New Media 13.Big Data 14.Licensing
  • 28. Copyright, DKParker, LLC 2020 Marketing – Finding the right customers
  • 29. Copyright, DKParker, LLC 2020 Marketing – Finding Customers ¤ Messaging/Value Proposition ¤ Does it resonate with the target customer segment ¤ They are the hero of the story ¤ Is it repeatable? ¤ Strategy ¤ Outbound first ¤ Inbound second
  • 30. Copyright, DKParker, LLC 2020 Unit Economic Terms ¤ State your hypothesis ¤ CAC – customer acquisition cost ¤ LTV – lifetime value ¤ ARPU – average revenue per user ¤ ACV – annual contract value ¤ Churn – customers that leave monthly ¤ Net Negative Churn – increase in annual contract value ¤ Time to Close – in days ¤ Customer engagement – time on site, in app
  • 31. Copyright, DKParker, LLC 2020 Organic Search Paid Search Word of Mouth Sales Calls PR Miracles! Time to Close Month 1 Month 2 Month 3 Month 4 $ Spen d # Conv # Conv # MRR Time
  • 32. Copyright, DKParker, LLC 2020 Marketing Channels ¤ Paid Search ¤ Organic Search ¤ Word of mouth ¤ Sales calls ¤ Public Relations ¤ Affiliate ¤ Email marketing ¤ Social
  • 33. Copyright, DKParker, LLC 2020 Marketing Qualified Leads ¤ Define qualified vs list ¤ Suspects ¤ Prospects ¤ Qualified Prospects
  • 34. Copyright, DKParker, LLC 2020 Sales Qualified Leads ¤ Hand off to Sales ¤ Identify steps to close ¤ Number of calls
  • 35. Copyright, DKParker, LLC 2020 Time to Close ¤ Lead attribution ¤ Source time ¤ Compressing or Expanding ¤ Trend by source
  • 36. Copyright, DKParker, LLC 2020 Tracking ¤ Data allows you to know where to double down and where to hold back ¤ Conversion ratios
  • 37. Copyright, DKParker, LLC 2020 Sales – capturing value creation
  • 38. Copyright, DKParker, LLC 2020 How will they buy? ¤ Web Direct – place the order to buy on the web ¤ Direct – outbound sales, inside/outside ¤ Indirect/Channel – fulfills demand, doesn’t generate ¤ Retail – BestBuy, etc
  • 39. Copyright, DKParker, LLC 2020 Sales Model Hypothesis Known Market Unknown Market Low Price Point High Price Point Known Search Words Unknown Search words Web Direct ✔ ✔ ✔ Direct ✔ ✔ ✔ ✔ ✔ Indirect ✔ ✔ ✔ Retail
  • 40. Copyright, DKParker, LLC 2020 Q&A Available at Amazon.com