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PRESENTED BY:
    SHINA SINGH
PARAMPREET KAUR
 OBJECTIVE OF STUDY:
  To investigate the impact of job design on employee
  motivation
INTRODUCTION:
   Job design refers to any set of activities that involve
  the alteration of specific jobs or interdependent
  systems of jobs with the intent of improving the
  quality of employees’ job experience and their on-the-
  job productivity.
BACKGROUND
 Major challenge was loss of productivity due to
  absenteeism.
 Increased demands for industrial democracy.
 Imposition of employment legislation
 In 1980s, major changes occurred like recession,
  increased competition and technological
  advancement.
JOB DESIGN APPROACHES
 MECHANISTIC APPROACH
 MOTIVATIONAL APPROACH
i.   Job enlargement
ii. Job enrichment
iii. Job rotation
iv. Contingency approach(job characteristic model)
 BIOLOGICAL APPROACH
 PERCEPTUAL APPROACH
MECHANISTIC APPROACH
 Roots from Frederick Taylor’s research on industrial
  engineering and scientific management.
 Employee performs same task repeatedly, so:
a) Lesser training is required
b) Mental demand is minimal
c) Lesser chances of stress and errors
 Disadvantages:
a) Boredom
b) Job dissatisfaction
c) Increased turnover and absenteeism
d) Less motivation
MOTIVATIONAL APPROACHES
 A motivational strategy is any effort to induce
  employees to begin and continue activities that can
  directly or indirectly improve employee productivity.


                Positive outcomes of      Negative aspects of
               motivation approaches     motivation approaches


           •   Employee satisfaction   • Longer training time
           •   Improved motivation     • Greater mental demands
           •   Reduced absenteeism       leading to difficulty in
           •   Reduced turnover          staffing
           •   Improved performance    • Stress and mental
                                         overload
                                       • More chances of error
JOB ENLARGEMENT
 Putting a variety into a job
 A process of horizontal loading in which
   responsibilities are increased.
 Advantages:
I. Reduced level of boredom
II. Increased flexibility
III. Improved efficiency
IV. Maximal utilization of employee skills
JOB ROTATION
 Moving an employee from one specialized job to
  another
 Job rotation is based on the fact that ‘change is as good
  as a holiday’
 Many researchers doubts if any employee could be
  trained to do more than ten jobs effectively
 Firms adopt job rotation for
          - employee learning
          - employer learning
          - employee motivation
ADVANTAGES
 Increase job satisfaction
 Increase productivity
 Improve performance
 Reduce turnover and absenteeism
 Relieve boredom
Difficulties in implementation
 Operators do not want to ‘lend’ their equipment to
    others
   Unsuitable wage forms
   Practical problems of physically getting from one job
    to the next
   Education and training of workers for new jobs
   Difficulties in finding appropriate jobs to rotate to
   Inappropriate use of job rotation by management
   Experienced workers do not want to learn new types of
    work
Job Enrichment
 Modification of the job to provide the opportunity of
  achievement, recognition, responsibility and
  advancement to the employees
 Job enrichment is the practical implication of
  Herzberg’s Motivator Hygiene Theory
 Job enrichment leads to employee motivation by
  increasing the quality of work rather than quantity of
  work
 It increases the employees’ intrinsic motivation.
Herzberg’s Motivator Hygiene
           Theory
Job Characteristics Model(JCM)
 According to the JCM, there are five core job
  characteristics that affect the employee motivation
  and performance
 core dimensions include: skill variety, task identity,
  task significance, autonomy and feedback
 when designing a new job description use the job
  characteristics model as checklist
Ways of Job Enrichment
 Expose the employees to the variety of tasks
 Give training to the employees. This will also cut the
 cost of recruitment by developing the existing
 employees for new positions in the organization
•    Combine work activities to provide the “task
 identity”
•    Allow the team members to participate in
 decision making and consider their ideas
Biological Approach
 Biological approach to job design is developed from
  the biomechanics, work psychology and ergonomics
 This approach works under the assumption that if
  employees’ lower needs (for safety and comfort) are
  not met, their higher needs will not be motivated
 Positive outcomes include :
      (a) less physical effort and fatigue,
      (b) lower absenteeism
      (c) higher satisfaction
PERCEPTUAL MOTOR APPROACH
 The main contributors to this approach are human
  factors engineering guidelines, perceptual and
  cognitive skills.
 It focuses on the amount of information an employee
  should have.
 Ensures that a person’s mental capability and
  limitations are not exceeded.
PRACTICAL IMPLICATIONS OF JOB
     DESIGN APPROACHES
      Approach             Practical implication              Designed through

1.Mechanistic approach     Low level factory jobs      Specialization, simplification and

                                                       defining skill requirements

2. Motivational approach   Executive, managerial and   Enrichment and enlargement

                           professional jobs

3. Behavioural approach    Heavy industry or lighter   Knowledge of ergonomics, focusing

                           repetitive jobs             on biomechanics, physiology,

                                                       occupational medicine and

                                                       anthropometry to limit movement

                                                       and safety

5. Perceptual/ motor       All kinds of jobs           Focusing on maximizing but not

                                                       exceeding mental capabilities.

                                                       Works in tandem with three

                                                       approaches.
Conclusion
 Findings on the topic suggest that job design has a
  positive impact on employee satisfaction nd
  performance .
 Job design also encourages the employees’ innovative
  behaviour
 Each individual has different abilities, goals and desire
  to learn and even they have different reactions towards
  any change in an organization. While redesigning a
  job, the organizations need to consider the approach
  which best suits to the job that is to be redesigned.

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Powerpoint of term paper

  • 1. PRESENTED BY: SHINA SINGH PARAMPREET KAUR
  • 2.  OBJECTIVE OF STUDY: To investigate the impact of job design on employee motivation INTRODUCTION: Job design refers to any set of activities that involve the alteration of specific jobs or interdependent systems of jobs with the intent of improving the quality of employees’ job experience and their on-the- job productivity.
  • 3. BACKGROUND  Major challenge was loss of productivity due to absenteeism.  Increased demands for industrial democracy.  Imposition of employment legislation  In 1980s, major changes occurred like recession, increased competition and technological advancement.
  • 4. JOB DESIGN APPROACHES  MECHANISTIC APPROACH  MOTIVATIONAL APPROACH i. Job enlargement ii. Job enrichment iii. Job rotation iv. Contingency approach(job characteristic model)  BIOLOGICAL APPROACH  PERCEPTUAL APPROACH
  • 5. MECHANISTIC APPROACH  Roots from Frederick Taylor’s research on industrial engineering and scientific management.  Employee performs same task repeatedly, so: a) Lesser training is required b) Mental demand is minimal c) Lesser chances of stress and errors  Disadvantages: a) Boredom b) Job dissatisfaction c) Increased turnover and absenteeism d) Less motivation
  • 6. MOTIVATIONAL APPROACHES  A motivational strategy is any effort to induce employees to begin and continue activities that can directly or indirectly improve employee productivity. Positive outcomes of Negative aspects of motivation approaches motivation approaches • Employee satisfaction • Longer training time • Improved motivation • Greater mental demands • Reduced absenteeism leading to difficulty in • Reduced turnover staffing • Improved performance • Stress and mental overload • More chances of error
  • 7. JOB ENLARGEMENT  Putting a variety into a job  A process of horizontal loading in which responsibilities are increased.  Advantages: I. Reduced level of boredom II. Increased flexibility III. Improved efficiency IV. Maximal utilization of employee skills
  • 8. JOB ROTATION  Moving an employee from one specialized job to another  Job rotation is based on the fact that ‘change is as good as a holiday’  Many researchers doubts if any employee could be trained to do more than ten jobs effectively  Firms adopt job rotation for - employee learning - employer learning - employee motivation
  • 9. ADVANTAGES  Increase job satisfaction  Increase productivity  Improve performance  Reduce turnover and absenteeism  Relieve boredom
  • 10. Difficulties in implementation  Operators do not want to ‘lend’ their equipment to others  Unsuitable wage forms  Practical problems of physically getting from one job to the next  Education and training of workers for new jobs  Difficulties in finding appropriate jobs to rotate to  Inappropriate use of job rotation by management  Experienced workers do not want to learn new types of work
  • 11. Job Enrichment  Modification of the job to provide the opportunity of achievement, recognition, responsibility and advancement to the employees  Job enrichment is the practical implication of Herzberg’s Motivator Hygiene Theory  Job enrichment leads to employee motivation by increasing the quality of work rather than quantity of work  It increases the employees’ intrinsic motivation.
  • 13. Job Characteristics Model(JCM)  According to the JCM, there are five core job characteristics that affect the employee motivation and performance  core dimensions include: skill variety, task identity, task significance, autonomy and feedback  when designing a new job description use the job characteristics model as checklist
  • 14. Ways of Job Enrichment  Expose the employees to the variety of tasks  Give training to the employees. This will also cut the cost of recruitment by developing the existing employees for new positions in the organization • Combine work activities to provide the “task identity” • Allow the team members to participate in decision making and consider their ideas
  • 15. Biological Approach  Biological approach to job design is developed from the biomechanics, work psychology and ergonomics  This approach works under the assumption that if employees’ lower needs (for safety and comfort) are not met, their higher needs will not be motivated  Positive outcomes include : (a) less physical effort and fatigue, (b) lower absenteeism (c) higher satisfaction
  • 16. PERCEPTUAL MOTOR APPROACH  The main contributors to this approach are human factors engineering guidelines, perceptual and cognitive skills.  It focuses on the amount of information an employee should have.  Ensures that a person’s mental capability and limitations are not exceeded.
  • 17. PRACTICAL IMPLICATIONS OF JOB DESIGN APPROACHES Approach Practical implication Designed through 1.Mechanistic approach Low level factory jobs Specialization, simplification and defining skill requirements 2. Motivational approach Executive, managerial and Enrichment and enlargement professional jobs 3. Behavioural approach Heavy industry or lighter Knowledge of ergonomics, focusing repetitive jobs on biomechanics, physiology, occupational medicine and anthropometry to limit movement and safety 5. Perceptual/ motor All kinds of jobs Focusing on maximizing but not exceeding mental capabilities. Works in tandem with three approaches.
  • 18. Conclusion  Findings on the topic suggest that job design has a positive impact on employee satisfaction nd performance .  Job design also encourages the employees’ innovative behaviour  Each individual has different abilities, goals and desire to learn and even they have different reactions towards any change in an organization. While redesigning a job, the organizations need to consider the approach which best suits to the job that is to be redesigned.