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When & How to Pivot Your
PPC Strategy
Carrie Albright | Hanapin Marketing Jacob Fairclough | Hanapin Marketing
WHEN TO PIVOT HOW TO PIVOT
WHEN TO PIVOT
Competitive Landscape Changes
● New Competitors
○ Completely new entrants in a crowded market
○ Quickly rising brands with aggressive budgets
○ Brands with high affinity
● Old Competitors are more aggressive
○ Competitor invests more heavily in advertising
WHEN TO PIVOT
Policy/Targeting option changes
● Lose Access to Audience
○ Demographic targeting unavailable
○ Search terms no longer show ads
● Messaging Limits
○ Can’t mention specific terms
○ Limits on calls to action
WHEN TO PIVOT
You are the one changing
● New Product or Service
○ May require change in tracking success
■ New KPI targets
■ New KPIs
● Drastically different service offering
■ New customer acquisition plan (new way to measure leads)
■ New conversion types
WHEN TO PIVOT
You took a risk and it didn’t work
● Overextended your reach
● Budgeted too aggressively
● Only found low value customers
WHEN TO PIVOT
Account has slowly stopped performing
● Volume decline
● Efficiency loss
WHEN TO PIVOT
HOW TO PIVOT
HOW TO PIVOT
Competitive Landscape Changes
● NEWBIES
○ Hold your ground (& existing performance)
○ Where can you shed some weight?
○ Creep on them for a change
● OLDIES
○ Double down on what works
○ Get rid of what doesn’t
HOW TO PIVOT
Policy/Targeting option changes
● Adjusting your audiences
○ Look for other networks and platforms.
○ Use similar audiences or lookalikes as proxies.
● Getting creative with creative
○ Identify top performing copy that does not include offending language
○ Look for additional messaging and differentiators.
HOW TO PIVOT
You are the one changing
● New Product or Service
○ Identify your new plan.
○ Create a testing timeline.
Creating a timeline and firm
can thwart early intervention
by stakeholders.
Early optimization can derail
your test and make it harder
to identify what worked.
HOW TO PIVOT
The account has just slowly stopped performing
● Be Better ● Don’t Be Bad ● Get Good
Again
HOW TO PIVOT
You took a risk and it didn’t work
● RUN!
● Revive old successes
● Fix your monster
TAKEAWAYS
Strategy pivots are inevitable Your response may vary, however.
● Keep an open mind. Think outside the box.
● Consider what you do know.
● Let the data guide you.
● Don’t be afraid to make a decision. Wavering tends to delay the inevitable.

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[PPC Hero Summit] When and How to Pivot Your PPC Strategy

  • 1. When & How to Pivot Your PPC Strategy Carrie Albright | Hanapin Marketing Jacob Fairclough | Hanapin Marketing
  • 2. WHEN TO PIVOT HOW TO PIVOT
  • 3. WHEN TO PIVOT Competitive Landscape Changes ● New Competitors ○ Completely new entrants in a crowded market ○ Quickly rising brands with aggressive budgets ○ Brands with high affinity ● Old Competitors are more aggressive ○ Competitor invests more heavily in advertising
  • 4. WHEN TO PIVOT Policy/Targeting option changes ● Lose Access to Audience ○ Demographic targeting unavailable ○ Search terms no longer show ads ● Messaging Limits ○ Can’t mention specific terms ○ Limits on calls to action
  • 5. WHEN TO PIVOT You are the one changing ● New Product or Service ○ May require change in tracking success ■ New KPI targets ■ New KPIs ● Drastically different service offering ■ New customer acquisition plan (new way to measure leads) ■ New conversion types
  • 6. WHEN TO PIVOT You took a risk and it didn’t work ● Overextended your reach ● Budgeted too aggressively ● Only found low value customers
  • 7. WHEN TO PIVOT Account has slowly stopped performing ● Volume decline ● Efficiency loss
  • 8. WHEN TO PIVOT HOW TO PIVOT
  • 9. HOW TO PIVOT Competitive Landscape Changes ● NEWBIES ○ Hold your ground (& existing performance) ○ Where can you shed some weight? ○ Creep on them for a change ● OLDIES ○ Double down on what works ○ Get rid of what doesn’t
  • 10. HOW TO PIVOT Policy/Targeting option changes ● Adjusting your audiences ○ Look for other networks and platforms. ○ Use similar audiences or lookalikes as proxies. ● Getting creative with creative ○ Identify top performing copy that does not include offending language ○ Look for additional messaging and differentiators.
  • 11. HOW TO PIVOT You are the one changing ● New Product or Service ○ Identify your new plan. ○ Create a testing timeline. Creating a timeline and firm can thwart early intervention by stakeholders. Early optimization can derail your test and make it harder to identify what worked.
  • 12. HOW TO PIVOT The account has just slowly stopped performing ● Be Better ● Don’t Be Bad ● Get Good Again
  • 13. HOW TO PIVOT You took a risk and it didn’t work ● RUN! ● Revive old successes ● Fix your monster
  • 14. TAKEAWAYS Strategy pivots are inevitable Your response may vary, however. ● Keep an open mind. Think outside the box. ● Consider what you do know. ● Let the data guide you. ● Don’t be afraid to make a decision. Wavering tends to delay the inevitable.