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10-Spaces Consulting, Inc
 design & strategy for the web


     PPC Training
        Session 6
      Landing Pages
PPC Training Recap

• Session 1 - Keyword Meaning
• Session 2 - Keyword Research
• Session 3 - Adwords Campaign Setup
• Session 4 - Advanced Adwords Tools
• Session 5 - PPC Ad Copy
Importance of Landing
       Pages
Landing Pages

• Critical Function in Conversion Process
 • Often Overlooked
 • Misunderstood
 • Lack Awareness of mechanics
Landing Pages Defined
What is a Landing Page?


• An entry point of your website, besides the
  home page
• Page to harmonize user intent with offer
Types of Landing Pages
• Home
• Product
• Category
• Search Results
• Lead Generation (see also name squeeze
  page)
• Long Copy (sales letter style)
• Email Response
Landing Page Examples
Keep a file of your own
  examples of each
  landing page type.
What do landing pages
     look like?
Goal of Landing Page

• Create entry points which lead custom to
  the exact solution they were searching for
• Create harmony in thought process
• Carry customer along the sales process
• Make broad topics narrow
Purpose of Landing
         Page

• Pay-Per-Click - entry points, separate from
  the existing navigation, to target keywords,
  and convert traffic.
Purpose of Landing
         Page

• Search Engine Optimization - entry points,
  within the existing navigation, optimized to
  one target set of organic results, and
  convert traffic.
What’s the difference
between landing pages
   & content pages
Landing Page Difference
• Limited Navigation
• Singular Goal
• Singular Message
• Detailed Explanation
• Copy is strategic
• Designed to capitalize on general traffic
• Designed around single keyword
Why Are Landing Pages
 More Simple Than
    Other Pages?
• Focus of strategic content
 • Content makes the sale.
 • Design & layout only compliment the
    process.
 • Psychological triggers are used.
Why Have Both
    Landing Pages and
     Content Pages
• They are both necessary - each serve
  different purposes when leading prospects
  through sales conversion (e.g. ‘about us” pg
  helps PPC landing pg.)
Functional Result of
   Landing Pages
Waterfall Engagement
       Model
• Landing pages are to the sales conversion
  process as cascading is to waterfalls.
  • Keep engaged from one sentence to the
    next
  • All benefits have been stated, questions
    answered, objections responded to,
    credibility established.
  • Builds momentum toward asking for the
    sale
Landing Page
Conversion Experience
• Visitor waits for page to load, evaluating if
  worthwhile.
• Page load, visitor scans copy. “Should I
  leave?”
• Visitor reads page. Finds disharmony, or
  confusion. Leaves
• Starts conversion process. Not enough
  credibility and reassurance.
What Causes Landing
  Page Abandon?
•   Not relevant to the exact keyword, and keyword
    intention of the visitor
•   Graphics don’t emphasize benefits
•   Subheadlines don’t help summarize extended copy
•   Copy is in disharmony with subheadlines or
    keyword intention.
•   Commitment seems to long-term
•   Not clear what action is
•   Not clear the result of the action
•   Copy isn’t readable
•   Forms are overwhelming, or ask for too much info
Concept: Distracted
  Buyer Isn’t a Buyer
• Great amount of confusion = never make a
  decision
• Everything on the page has to be consistent
  with keyword intent
• Distractions =
 • disharmony with search intent
 • negative product aspects
 • navigation clicks
Concept: Distracted
  Buyer Isn’t a Buyer
• Even a little confusion = never make a
  decision
• Everything on the page has to be consistent
  with keyword intent
  • Avoid customer saying “why am I here
    again?”
Concept: Distracted
  Buyer Isn’t a Buyer

• Distractions =
 • disharmony with search intent
 • negative product aspects
 • navigation clicks
Landing Page
         Disharmony
• “I don’t think this relates to me”
• Reader thinks, “No.”
• “I don’t really believe it”
• “How can that be true”
• “I don’t understand what I’ll get for my
  money”
• “I’m confused about my options”
Landing Page Mechanics
Landing Page Mechanics
• Logo
• Response Devices
• Headline
• Hero Shot
• Hero Shot/Caption
• Subheadline
Landing Page Mechanics
• Sentence 1, Sentence 2, Sentence 3
  Sequence
• Testimonials
• Guarantees
• Offer Bonuses
• Deadlines
Landing Page Mechanics

• Credibility, Trust and Assurance Icons
• Response Devices
• Call-to-Action
Call-to-Action

• Free shipping
• Free Shipping with cut off
• Inventory indicator / Limited quantity
• Add to cart
• Irresistible Offer - bonuses, extras
Insider Tips: Landing
    Page Mechanics
• Removing the Distraction of Navigation
• Place hero image on the left, top-fold
• Write for both keywords, and audience
  segments (e.g. personnas)
• Vertical 2-column layouts perform the best
Insider Tips: Landing
    Page Mechanics
• Horizontal layouts create more distractions
• Make hero shots clickable
• Graphics are secondary to good copy
• Response Devices can be throughout -
  logical points for soft and hard sells
Insider Tips: Landing
    Page Mechanics
• Make ‘add to cart’ buttons readable from
  across the room (from your computer
  screen)
• Segment Tire Kicker from Qualified Traffic -
  two different goals, but can still result in a
  sale.
Landing Page Strategies
   and Performance
Landing Page Strategies

• Lead generation for general traffic.
• Convert to qualified customers.
• Lower Cost Per Acquisition.
• Increase visitor value.
Landing Page KPI (Key
Performance Indicators
•   Sales as a percent of visitors

•   Sales by traffic source

•   Average Sale amount

•   Average life time value (do they buy more than once)

•   Visitor Value

•   Percent of Sales from New vs. Existing Customers
Landing Page Testing

• Headlines
• Subheadlines
• Intro paragraphs
• Add to Cart button colors
Landing Page Testing

• Is the right keyword matched to the right
  landing page?
• Audience Segmentation within one
  keyword
Landing Page Dos and
       Don’ts
Landing Page Dos and
       Don’ts
• Do have a singular goal for action
• Do have a singular purpose to the page
• Do use “Add to Cart” for buttons
• Don’t create navigation distractions
• Don’t try to force keyword intent on
  landing pages, creating disharmony

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PPC Landing Pages

  • 1. 10-Spaces Consulting, Inc design & strategy for the web PPC Training Session 6 Landing Pages
  • 2. PPC Training Recap • Session 1 - Keyword Meaning • Session 2 - Keyword Research • Session 3 - Adwords Campaign Setup • Session 4 - Advanced Adwords Tools • Session 5 - PPC Ad Copy
  • 4. Landing Pages • Critical Function in Conversion Process • Often Overlooked • Misunderstood • Lack Awareness of mechanics
  • 6. What is a Landing Page? • An entry point of your website, besides the home page • Page to harmonize user intent with offer
  • 7. Types of Landing Pages • Home • Product • Category • Search Results • Lead Generation (see also name squeeze page) • Long Copy (sales letter style) • Email Response
  • 9. Keep a file of your own examples of each landing page type.
  • 10. What do landing pages look like?
  • 11. Goal of Landing Page • Create entry points which lead custom to the exact solution they were searching for • Create harmony in thought process • Carry customer along the sales process • Make broad topics narrow
  • 12. Purpose of Landing Page • Pay-Per-Click - entry points, separate from the existing navigation, to target keywords, and convert traffic.
  • 13. Purpose of Landing Page • Search Engine Optimization - entry points, within the existing navigation, optimized to one target set of organic results, and convert traffic.
  • 14. What’s the difference between landing pages & content pages
  • 15. Landing Page Difference • Limited Navigation • Singular Goal • Singular Message • Detailed Explanation • Copy is strategic • Designed to capitalize on general traffic • Designed around single keyword
  • 16. Why Are Landing Pages More Simple Than Other Pages? • Focus of strategic content • Content makes the sale. • Design & layout only compliment the process. • Psychological triggers are used.
  • 17. Why Have Both Landing Pages and Content Pages • They are both necessary - each serve different purposes when leading prospects through sales conversion (e.g. ‘about us” pg helps PPC landing pg.)
  • 18. Functional Result of Landing Pages
  • 19. Waterfall Engagement Model • Landing pages are to the sales conversion process as cascading is to waterfalls. • Keep engaged from one sentence to the next • All benefits have been stated, questions answered, objections responded to, credibility established. • Builds momentum toward asking for the sale
  • 20. Landing Page Conversion Experience • Visitor waits for page to load, evaluating if worthwhile. • Page load, visitor scans copy. “Should I leave?” • Visitor reads page. Finds disharmony, or confusion. Leaves • Starts conversion process. Not enough credibility and reassurance.
  • 21. What Causes Landing Page Abandon? • Not relevant to the exact keyword, and keyword intention of the visitor • Graphics don’t emphasize benefits • Subheadlines don’t help summarize extended copy • Copy is in disharmony with subheadlines or keyword intention. • Commitment seems to long-term • Not clear what action is • Not clear the result of the action • Copy isn’t readable • Forms are overwhelming, or ask for too much info
  • 22. Concept: Distracted Buyer Isn’t a Buyer • Great amount of confusion = never make a decision • Everything on the page has to be consistent with keyword intent • Distractions = • disharmony with search intent • negative product aspects • navigation clicks
  • 23. Concept: Distracted Buyer Isn’t a Buyer • Even a little confusion = never make a decision • Everything on the page has to be consistent with keyword intent • Avoid customer saying “why am I here again?”
  • 24. Concept: Distracted Buyer Isn’t a Buyer • Distractions = • disharmony with search intent • negative product aspects • navigation clicks
  • 25. Landing Page Disharmony • “I don’t think this relates to me” • Reader thinks, “No.” • “I don’t really believe it” • “How can that be true” • “I don’t understand what I’ll get for my money” • “I’m confused about my options”
  • 27. Landing Page Mechanics • Logo • Response Devices • Headline • Hero Shot • Hero Shot/Caption • Subheadline
  • 28. Landing Page Mechanics • Sentence 1, Sentence 2, Sentence 3 Sequence • Testimonials • Guarantees • Offer Bonuses • Deadlines
  • 29. Landing Page Mechanics • Credibility, Trust and Assurance Icons • Response Devices • Call-to-Action
  • 30. Call-to-Action • Free shipping • Free Shipping with cut off • Inventory indicator / Limited quantity • Add to cart • Irresistible Offer - bonuses, extras
  • 31. Insider Tips: Landing Page Mechanics • Removing the Distraction of Navigation • Place hero image on the left, top-fold • Write for both keywords, and audience segments (e.g. personnas) • Vertical 2-column layouts perform the best
  • 32. Insider Tips: Landing Page Mechanics • Horizontal layouts create more distractions • Make hero shots clickable • Graphics are secondary to good copy • Response Devices can be throughout - logical points for soft and hard sells
  • 33. Insider Tips: Landing Page Mechanics • Make ‘add to cart’ buttons readable from across the room (from your computer screen) • Segment Tire Kicker from Qualified Traffic - two different goals, but can still result in a sale.
  • 34. Landing Page Strategies and Performance
  • 35. Landing Page Strategies • Lead generation for general traffic. • Convert to qualified customers. • Lower Cost Per Acquisition. • Increase visitor value.
  • 36. Landing Page KPI (Key Performance Indicators • Sales as a percent of visitors • Sales by traffic source • Average Sale amount • Average life time value (do they buy more than once) • Visitor Value • Percent of Sales from New vs. Existing Customers
  • 37. Landing Page Testing • Headlines • Subheadlines • Intro paragraphs • Add to Cart button colors
  • 38. Landing Page Testing • Is the right keyword matched to the right landing page? • Audience Segmentation within one keyword
  • 39. Landing Page Dos and Don’ts
  • 40. Landing Page Dos and Don’ts • Do have a singular goal for action • Do have a singular purpose to the page • Do use “Add to Cart” for buttons • Don’t create navigation distractions • Don’t try to force keyword intent on landing pages, creating disharmony