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Exploring the potential of
the “Internet of Things”
Alumni Webcast
March 10, 2010
CONFIDENTIAL AND PROPRIETARY
Any use of this material without specific permission of McKinsey & Company is strictly prohibited
McKinsey & Company 1
|
When will the future arrive?
Poll question:
When will billboard systems
such as these become a reality?
o 2025
o 2020
o 2015
o 2010 (today)
o Already in wide distribution
McKinsey & Company 2
|
When will the future arrive?
McKinsey & Company 3
|
The future is becoming
the present
McKinsey & Company 4
|
0
50
100
150
200
2000 2005 2010 2015
600
500
400
300
200
100
0
2012
2010
2008
2006
Battery energy
density
Watt-hours/liter
Assigned IP
addresses
Count /8s
A number of technology trends are enabling the emergence of an Internet
of Things (IoT)
Sensors in everything
SOURCE: On World, Yankee Group, “Improving FLOPS/Watt by Computing Reversibly, Adiabatically, & Ballistically”, Workshop on Energy and
Computation: Flops/Watt and Watts/Flop; BeyeNETWORK; APNIC; McKinsey (PD #726413)
Sensors are
integrated into
more physical
devices:
▪ Improved power
management
▪ Miniaturization
▪ Reduced costs
▪ Location-based
awareness
McKinsey & Company 5
|
0
5
10
15
20
25
2010
2005
2000
1995
0
50
100
150
200
2006 2008 2010 2012
A number of technology trends are enabling the emergence
of an Internet of Things
Networks everywhere
SOURCE: On World, Yankee Group, “Improving FLOPS/Watt by Computing Reversibly, Adiabatically, & Ballistically”, Workshop on Energy and
Computation: Flops/Watt and Watts/Flop; BeyeNETWORK; APNIC; McKinsey (PD #726413)
1 Includes all mobile devices priced above $350
Area coverage
of GSM
Percent of global
Standards-com-
pliant sensor
chipsets
MM shipments
Networks are
becoming
ubiquitous, driven
in particular by
advances in wireless
technologies,
including:
▪ Increasing band-
width capabilities
▪ Open standards
▪ Reduced costs
McKinsey & Company 6
|
A number of technology trends are enabling the emergence
of an Internet of Things
Analyze everything
SOURCE: On World, Yankee Group, “Improving FLOPS/Watt by Computing Reversibly, Adiabatically, & Ballistically”, Workshop on Energy and
Computation: Flops/Watt and Watts/Flop; BeyeNETWORK; APNIC; McKinsey (PD #726413)
1 Includes all mobile devices priced above $350
900
800
700
600
500
400
300
200
1,000
100
0
2010
2005
2000
1995
Size of
largest data
warehouse
TB
Systems have greater
flexibility/intelligence
for data processing and
increasing autonomy,
driven by:
▪ Increased
computational power,
memory, and storage
▪ Remote
programmability
▪ Probabilistic decision
making
0
200
400
600
800
1,000
1,200
2000 2005 2010 2015
Smart
phone
processor
speed*
Average
Mhz
McKinsey & Company 7
|
An “Internet of Things” system is comprised of 6 primary components
An “Internet of Things” includes data sources (sensors) and
other devices (e.g., actuators) embedded in the physical
world connected by networks to analytic computing resources
Definition
Observing the
physical world
Changing the
physical world
Analysis
Visualization
Aggregation
Internet
Closed-loop
actuation
Networked data
sources
Sensors
Discovery & id
1
2
3
4
5
6
McKinsey & Company 8
|
6 categories illustrate the breadth of potential IoT applications…
Category Description
Achieving real-time awareness of physical
environment
Enhanced
situational
awareness
B
Control consumption behavior to optimize
resource use across a network
Optimized
resource
consumption
E
Automated control of closed (self-contained)
systems
Process
optimization
D
Assisting human decision-making through
deep analysis and data visualization
Sensor-driven
decision
analytics
C
Monitoring the behavior of persons, things
or data through space and time
Tracking
behavior
A
Automated control in open environments
with great uncertainty
Complex
autonomous
systems
F
Information
& analysis
Automation
& control
McKinsey & Company 9
|
Tracking behavior: Behavior-based insurance pricing
▪ Automobile insurance is typically priced by demographic factors such as age,
gender, place of residence, which imperfectly approximate risk
▪ Some insurance companies have offered plans that require drivers to install a
location sensor in their car, enabling the insurance company to price risk based
on actual behavior (where, when and how the car is driven)
▪ Can reduce insurance premiums for many drivers while enabling insurance
companies to more precisely price risk
A
McKinsey & Company 10
|
Tracking behavior: Augmented reality
A
▪ Mobile phones are one of the most widely deployed sensor platforms
▪ Augmented reality combines GPS location information with image recognition from
camera to deliver real-time information about where a user is pointing their phone,
e.g., tourist information about nearby sites, restaurant and other recommendations
▪ Telecom carriers, handset manufacturers and software applications providers are
actively experimenting in this space
McKinsey & Company 11
|
Enhanced situational awareness: Gunfire detection and location
B
▪ Network of directional microphones detects the sound of gunfire
▪ Data is relayed to a central application which aggregates it and analyzes it to
determine the location of the source of gunfire
▪ Gunshot location then plotted on a map for further investigation
McKinsey & Company 12
|
Sensor-driven decision analytics: Chronic disease management
C
▪ Remote health monitoring sensors report data on patient symptoms, e.g.,
through wireless bedside reader
▪ Physicians can tailor treatments based on continuous monitoring rather than
periodic testing
▪ Could reduce treatment costs by $billions for congestive heart failure alone
McKinsey & Company 13
|
Process optimization: Deep sea oil extraction and pumping
D
▪ Deep sea oil wells subject pipelines to extreme pressures and low temperatures,
which can affect the viscosity of oil being pumped.
▪ Variations in oil viscosity can cause the equivalent of “water hammer” in a shower
▪ Sensors embedded pipeline infrastructure can detect variations in flow, allowing
computers to automatically signal adjustments to well pumps
▪ Tremendous value in preventing damage to wells and pipelines
McKinsey & Company 14
|
Optimized resource consumption: Datacenter energy management
E
▪ For major data centers, power consumption is a significant determinant of total costs
of ownership (global greenhouse gas footprint of data centers approaches that of
Argentina)
▪ However, data center managers generally have little visibility into actual energy loads
▪ Internet of Things sensors can enable real-time sensing of power usage, enabling
energy usage to be optimized, e.g., by shifting server loads
McKinsey & Company 15
|
Optimized resource consumption: Smart electrical grid
E
▪ Smart electrical grid deploys sensors throughout the transmission and distribution
system from generation down to end user metering
▪ In the transmission & distribution system, sensor data can enable reduced line losses,
and reduced maintenance costs and downtime through advanced monitoring and
diagnostics, amongst other benefits
▪ Advanced metering infrastructure and home area networks enable reduced meter
reading costs and shifting energy usage away from expensive peak times
McKinsey & Company 16
|
Complex autonomous systems
F
▪ Detection of pedestrians and distance to adjacent cars through radar and camera
monitors car’s position and potential obstacles
▪ If collision is likely, system first alerts driver via heads-up display; if driver ignores
warning car automatically induces full system brakes to prevent accident. System
can prevent accidents with car speeds of less than 20 km/h, and reduce impact
force in accidents at greater speeds
▪ More advanced technology under development would enable cars to coordinate
driving together on the freeway, reducing overall system congestion
McKinsey & Company 17
|
The Internet of Things can create value through several economic levers
Levers
Create new dynamic pricing models for
inputs and outputs
Create new service models and products
to monetize information assets
Improve safety for consumers and workers
Increase efficiency and reduce costs
of energy, materials, capital, and labor
Allow new customer interactions with
opportunities to engage end-users on a
dynamic, ongoing basis
Enable new
ways of doing
business
Improve quality of delivered products
and services
Enhance &
optimize today’s
operations
McKinsey & Company 18
|
The Internet of Things can create value through several economic levers
Enable new
ways of doing
business
Enhance &
optimize today’s
operations
Poll question:
Which of these will be most impactful?
Create new dynamic pricing models for
inputs and outputs
Create new service models and products
to monetize information assets
Improve safety for consumers and workers
Increase efficiency and reduce costs
of energy, materials, capital, and labor
Allow new customer interactions with
opportunities to engage end-users on a
dynamic, ongoing basis
Improve quality of delivered products
and services
o
o
o
o
o
o
McKinsey & Company 19
|
Continuing challenges for Internet of Things
Technology challenges
▪ Data privacy
▪ Data security
▪ Legal liability
▪ Organizational implications
(e.g., role of IT function)
▪ Cost and capability of sensors and actuators
▪ Reliability for critical networks
▪ Technical standards for open networks
▪ Software for massive data analytics in real-time
▪ Visualization technology
Policy and organizational challenges
McKinsey & Company 20
|
Continuing challenges for Internet of Things
Technology challenges
Policy and organizational challenges
o Data privacy
o Data security
o Legal liability
o Organizational implications
(e.g., role of IT function)
o Cost and capability of sensors and actuators
o Reliability for critical networks
o Technical standards for open networks
o Software for massive data analytics in real-time
o Visualization technology
Poll question (choose as many as applicable)
Which of these challenges are most important to address?
McKinsey & Company 21
|
Next steps for companies
Explore immediate
applications in:
▪ Process optimization
▪ Optimized resource
consumption
No regrets moves
Conduct small-scale
pilots with emerging
technologies
Experimentation
Explore partnerships
with Internet of Things
technology suppliers
Alliances
McKinsey & Company 22
|
Presenters
To submit a question: Q&A icon
Michael Chui (michael_chui@mckinsey.com)
Roger Roberts (roger_roberts@mckinsey.com)
Dr. Markus Löffler (markus_loeffler@mckinsey.com)
Michael Chui is a Senior Fellow of the McKinsey Global Institute (MGI). He is based in San Francisco, where
he directs research on the impact of information technologies, such as Web 2.0 and the Internet of Things, on
business and the economy. He has served clients in the high tech, media and telecom industries on strategy,
innovation and product development, IT, sales & marketing, M&A and organization. His research has been
cited globally in publications such as Fast Company, The New York Times, Wall Street Journal, and Les Échos.
Roger Roberts is a Principal in McKinsey & Company’s Silicon Valley office where he concentrates on
technology issues of strategic importance to senior managers. He is the North American leader of McKinsey’s
IT strategy service line. He serves a wide range of clients with a primary focus in the high tech and industrial
sectors, helping leaders conceive and apply technology solutions to enhance innovation and productivity.
He chairs the global Editorial Board for McKinsey on Business Technology, the Firm’s quarterly publication for
CIOs and other senior business leaders on business technology issues.
Type your question into the Q&A panel located in the lower right side
of your screen. After entering your question, select All Panelists from
the drop-down and click the Send button.
If you are in the full-screen view, click on the Question Mark icon (?) on the floating
toolbar (as shown at the right). This will open the Q&A panel on your system only.
Dr. Markus Löffler is a Principal with McKinsey & Company, Inc. in Germany. He co-leads the Business
Technology Office's global Technology Infrastructure practice and is a leader in the IT Architecture practice.
Dr. Löffler advises clients primarily in the industrial and high tech sectors. He focuses on technology-enabled
business strategies, IT infrastructure and architecture, and IT performance management. Dr. Löffler has lead IT
infrastructure transformations for major users and providers of infrastructure.
McKinsey & Company 23
|

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Presentation - Mckinsey - Exploring the potential of the “Internet of Things”.pdf

  • 1. Exploring the potential of the “Internet of Things” Alumni Webcast March 10, 2010 CONFIDENTIAL AND PROPRIETARY Any use of this material without specific permission of McKinsey & Company is strictly prohibited
  • 2. McKinsey & Company 1 | When will the future arrive? Poll question: When will billboard systems such as these become a reality? o 2025 o 2020 o 2015 o 2010 (today) o Already in wide distribution
  • 3. McKinsey & Company 2 | When will the future arrive?
  • 4. McKinsey & Company 3 | The future is becoming the present
  • 5. McKinsey & Company 4 | 0 50 100 150 200 2000 2005 2010 2015 600 500 400 300 200 100 0 2012 2010 2008 2006 Battery energy density Watt-hours/liter Assigned IP addresses Count /8s A number of technology trends are enabling the emergence of an Internet of Things (IoT) Sensors in everything SOURCE: On World, Yankee Group, “Improving FLOPS/Watt by Computing Reversibly, Adiabatically, & Ballistically”, Workshop on Energy and Computation: Flops/Watt and Watts/Flop; BeyeNETWORK; APNIC; McKinsey (PD #726413) Sensors are integrated into more physical devices: ▪ Improved power management ▪ Miniaturization ▪ Reduced costs ▪ Location-based awareness
  • 6. McKinsey & Company 5 | 0 5 10 15 20 25 2010 2005 2000 1995 0 50 100 150 200 2006 2008 2010 2012 A number of technology trends are enabling the emergence of an Internet of Things Networks everywhere SOURCE: On World, Yankee Group, “Improving FLOPS/Watt by Computing Reversibly, Adiabatically, & Ballistically”, Workshop on Energy and Computation: Flops/Watt and Watts/Flop; BeyeNETWORK; APNIC; McKinsey (PD #726413) 1 Includes all mobile devices priced above $350 Area coverage of GSM Percent of global Standards-com- pliant sensor chipsets MM shipments Networks are becoming ubiquitous, driven in particular by advances in wireless technologies, including: ▪ Increasing band- width capabilities ▪ Open standards ▪ Reduced costs
  • 7. McKinsey & Company 6 | A number of technology trends are enabling the emergence of an Internet of Things Analyze everything SOURCE: On World, Yankee Group, “Improving FLOPS/Watt by Computing Reversibly, Adiabatically, & Ballistically”, Workshop on Energy and Computation: Flops/Watt and Watts/Flop; BeyeNETWORK; APNIC; McKinsey (PD #726413) 1 Includes all mobile devices priced above $350 900 800 700 600 500 400 300 200 1,000 100 0 2010 2005 2000 1995 Size of largest data warehouse TB Systems have greater flexibility/intelligence for data processing and increasing autonomy, driven by: ▪ Increased computational power, memory, and storage ▪ Remote programmability ▪ Probabilistic decision making 0 200 400 600 800 1,000 1,200 2000 2005 2010 2015 Smart phone processor speed* Average Mhz
  • 8. McKinsey & Company 7 | An “Internet of Things” system is comprised of 6 primary components An “Internet of Things” includes data sources (sensors) and other devices (e.g., actuators) embedded in the physical world connected by networks to analytic computing resources Definition Observing the physical world Changing the physical world Analysis Visualization Aggregation Internet Closed-loop actuation Networked data sources Sensors Discovery & id 1 2 3 4 5 6
  • 9. McKinsey & Company 8 | 6 categories illustrate the breadth of potential IoT applications… Category Description Achieving real-time awareness of physical environment Enhanced situational awareness B Control consumption behavior to optimize resource use across a network Optimized resource consumption E Automated control of closed (self-contained) systems Process optimization D Assisting human decision-making through deep analysis and data visualization Sensor-driven decision analytics C Monitoring the behavior of persons, things or data through space and time Tracking behavior A Automated control in open environments with great uncertainty Complex autonomous systems F Information & analysis Automation & control
  • 10. McKinsey & Company 9 | Tracking behavior: Behavior-based insurance pricing ▪ Automobile insurance is typically priced by demographic factors such as age, gender, place of residence, which imperfectly approximate risk ▪ Some insurance companies have offered plans that require drivers to install a location sensor in their car, enabling the insurance company to price risk based on actual behavior (where, when and how the car is driven) ▪ Can reduce insurance premiums for many drivers while enabling insurance companies to more precisely price risk A
  • 11. McKinsey & Company 10 | Tracking behavior: Augmented reality A ▪ Mobile phones are one of the most widely deployed sensor platforms ▪ Augmented reality combines GPS location information with image recognition from camera to deliver real-time information about where a user is pointing their phone, e.g., tourist information about nearby sites, restaurant and other recommendations ▪ Telecom carriers, handset manufacturers and software applications providers are actively experimenting in this space
  • 12. McKinsey & Company 11 | Enhanced situational awareness: Gunfire detection and location B ▪ Network of directional microphones detects the sound of gunfire ▪ Data is relayed to a central application which aggregates it and analyzes it to determine the location of the source of gunfire ▪ Gunshot location then plotted on a map for further investigation
  • 13. McKinsey & Company 12 | Sensor-driven decision analytics: Chronic disease management C ▪ Remote health monitoring sensors report data on patient symptoms, e.g., through wireless bedside reader ▪ Physicians can tailor treatments based on continuous monitoring rather than periodic testing ▪ Could reduce treatment costs by $billions for congestive heart failure alone
  • 14. McKinsey & Company 13 | Process optimization: Deep sea oil extraction and pumping D ▪ Deep sea oil wells subject pipelines to extreme pressures and low temperatures, which can affect the viscosity of oil being pumped. ▪ Variations in oil viscosity can cause the equivalent of “water hammer” in a shower ▪ Sensors embedded pipeline infrastructure can detect variations in flow, allowing computers to automatically signal adjustments to well pumps ▪ Tremendous value in preventing damage to wells and pipelines
  • 15. McKinsey & Company 14 | Optimized resource consumption: Datacenter energy management E ▪ For major data centers, power consumption is a significant determinant of total costs of ownership (global greenhouse gas footprint of data centers approaches that of Argentina) ▪ However, data center managers generally have little visibility into actual energy loads ▪ Internet of Things sensors can enable real-time sensing of power usage, enabling energy usage to be optimized, e.g., by shifting server loads
  • 16. McKinsey & Company 15 | Optimized resource consumption: Smart electrical grid E ▪ Smart electrical grid deploys sensors throughout the transmission and distribution system from generation down to end user metering ▪ In the transmission & distribution system, sensor data can enable reduced line losses, and reduced maintenance costs and downtime through advanced monitoring and diagnostics, amongst other benefits ▪ Advanced metering infrastructure and home area networks enable reduced meter reading costs and shifting energy usage away from expensive peak times
  • 17. McKinsey & Company 16 | Complex autonomous systems F ▪ Detection of pedestrians and distance to adjacent cars through radar and camera monitors car’s position and potential obstacles ▪ If collision is likely, system first alerts driver via heads-up display; if driver ignores warning car automatically induces full system brakes to prevent accident. System can prevent accidents with car speeds of less than 20 km/h, and reduce impact force in accidents at greater speeds ▪ More advanced technology under development would enable cars to coordinate driving together on the freeway, reducing overall system congestion
  • 18. McKinsey & Company 17 | The Internet of Things can create value through several economic levers Levers Create new dynamic pricing models for inputs and outputs Create new service models and products to monetize information assets Improve safety for consumers and workers Increase efficiency and reduce costs of energy, materials, capital, and labor Allow new customer interactions with opportunities to engage end-users on a dynamic, ongoing basis Enable new ways of doing business Improve quality of delivered products and services Enhance & optimize today’s operations
  • 19. McKinsey & Company 18 | The Internet of Things can create value through several economic levers Enable new ways of doing business Enhance & optimize today’s operations Poll question: Which of these will be most impactful? Create new dynamic pricing models for inputs and outputs Create new service models and products to monetize information assets Improve safety for consumers and workers Increase efficiency and reduce costs of energy, materials, capital, and labor Allow new customer interactions with opportunities to engage end-users on a dynamic, ongoing basis Improve quality of delivered products and services o o o o o o
  • 20. McKinsey & Company 19 | Continuing challenges for Internet of Things Technology challenges ▪ Data privacy ▪ Data security ▪ Legal liability ▪ Organizational implications (e.g., role of IT function) ▪ Cost and capability of sensors and actuators ▪ Reliability for critical networks ▪ Technical standards for open networks ▪ Software for massive data analytics in real-time ▪ Visualization technology Policy and organizational challenges
  • 21. McKinsey & Company 20 | Continuing challenges for Internet of Things Technology challenges Policy and organizational challenges o Data privacy o Data security o Legal liability o Organizational implications (e.g., role of IT function) o Cost and capability of sensors and actuators o Reliability for critical networks o Technical standards for open networks o Software for massive data analytics in real-time o Visualization technology Poll question (choose as many as applicable) Which of these challenges are most important to address?
  • 22. McKinsey & Company 21 | Next steps for companies Explore immediate applications in: ▪ Process optimization ▪ Optimized resource consumption No regrets moves Conduct small-scale pilots with emerging technologies Experimentation Explore partnerships with Internet of Things technology suppliers Alliances
  • 23. McKinsey & Company 22 | Presenters To submit a question: Q&A icon Michael Chui (michael_chui@mckinsey.com) Roger Roberts (roger_roberts@mckinsey.com) Dr. Markus Löffler (markus_loeffler@mckinsey.com) Michael Chui is a Senior Fellow of the McKinsey Global Institute (MGI). He is based in San Francisco, where he directs research on the impact of information technologies, such as Web 2.0 and the Internet of Things, on business and the economy. He has served clients in the high tech, media and telecom industries on strategy, innovation and product development, IT, sales & marketing, M&A and organization. His research has been cited globally in publications such as Fast Company, The New York Times, Wall Street Journal, and Les Échos. Roger Roberts is a Principal in McKinsey & Company’s Silicon Valley office where he concentrates on technology issues of strategic importance to senior managers. He is the North American leader of McKinsey’s IT strategy service line. He serves a wide range of clients with a primary focus in the high tech and industrial sectors, helping leaders conceive and apply technology solutions to enhance innovation and productivity. He chairs the global Editorial Board for McKinsey on Business Technology, the Firm’s quarterly publication for CIOs and other senior business leaders on business technology issues. Type your question into the Q&A panel located in the lower right side of your screen. After entering your question, select All Panelists from the drop-down and click the Send button. If you are in the full-screen view, click on the Question Mark icon (?) on the floating toolbar (as shown at the right). This will open the Q&A panel on your system only. Dr. Markus Löffler is a Principal with McKinsey & Company, Inc. in Germany. He co-leads the Business Technology Office's global Technology Infrastructure practice and is a leader in the IT Architecture practice. Dr. Löffler advises clients primarily in the industrial and high tech sectors. He focuses on technology-enabled business strategies, IT infrastructure and architecture, and IT performance management. Dr. Löffler has lead IT infrastructure transformations for major users and providers of infrastructure.