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A global multi-industrial company with core businesses in the building,
Automotive and energy storage industries.
Johnson Controls
© American Society for Healthcare Engineering
Pressure on All Fronts to Optimize Efficiency
Technology Purchased and Implemented in Silos
Facilities Department
HVAC
Access
Control
Fire/Life
Safety
Wireless
Systems
Clinical
Systems
POS
Time &
Attendance
Finance
Support Services
Distributed
Antenna
Technology historically evolved in silos with
virtually no visibility across systems
Different communication protocols
Discrete infrastructure not capable of
supporting integrated solutions
No standardization across platforms
Different decision makers, budgets,
procurement
3
IT Department
Integrated Design, Procurement and Delivery Model
Facilities Department
IT Department
HVAC
Access
Control
Fire/Life
Safety
Wireless
Systems
Clinical
Systems
POS
Time &
Attendance
Finance
Support Services
4
Converged Approach
Interoperability
Efficient and Scalable
Lower TCO
Maximize RO
Surgery
ScheduleEVS
Leverage the Whole Hospital with Integration
EMR
Clinician
Mobile Devices
Building
Systems
RTLS Security
Systems
Nurse
Call
Patient
Experience
Telemedicine
ADT Pharmacy
Integration Engine
(Middleware)
Connexall
5
Integration Diagram
Technology Vision: Master System Integrator (MSI)
Johnson Controls Master System Integrator
Building
ControlsFire
Alarm
Access
Control
Structured
Cable
Video
Surveillance
Data
Network
Voice
Network
Interactive
TV
A/V
Enterprise
Visability
Real Time
Location
Wireless
Network
• Single Contract
• Single Point of Responsibility
• Fully Converged Solution
• Single Point of Risk
• Project Complete on Time
• Systems Function on Day 1
7 Johnson Controls
Innovation Examples
8 Johnson Controls Confidentials
Patient Room Optimization (PRO)
IBMSADT
Energy Savings in every Patient Room!
Metasys integrates with ADT
When patient admitted, Metasys
brings room to temp and turns on
lights
When patient discharged, Metasys
puts room in Stand By mode and
sets temp back and turns off lights
With PRO:
The Challenge:
Automatically “setting back” patient rooms when patients aren’t in them
9
ADT = Admitting / Discharge / Transfer
• IOS or Android
• Temperature Control
• Lighting
• Pain and Mood scores
• Patient can interact
with Patient
Engagement System
BYOD Smart Room Control
Intelligent Code Blue (ICB)
IBMS
Nurse
Call
Patient Rooms can respond to a code blue!
Metasys turns on room lights
Metasys opens blinds
Metasys sends as much cool air in
room as possible (thermostat
override)
When there is a Code Blue:
The Challenge:
Improve the life saving environment for staff responding to code blue
Johnson Controls11
Intelligent Fall Prevention (IFP)
Lighting the way when patients need it most!
Metasys detects patient is out
of bed via nurse call bed alert
Metasys turns on floor lights
to illuminate path to bathroom
With IFP:
The Challenge:
Most falls occur when patients get up at night to use the bathroom
IBMS
Nurse
Call
Johnson Controls12
Johnson Controls
Healthcare Environment
Optimization™ (HEO) takes
efficiency in the OR to the next
level.
The hospital’s building
automation system reacts in
real-time to the clinical
occupied/unoccupied status
of the OR - documenting
environment conditions, saving
energy, and improving clinical
outcomes.
13
Helping Patients Heal. Helping Hospitals Prosper.
Johnson Controls Healthcare Environment Optimization™
Consider the Operations of your Operating Rooms
Johnson Controls14
Think Your OR is Optimized? Think again.
Johnson Controls15
Manual Pushbuttons
Simple, but requires adding to the workload of the clinicians and may cause a
distraction from patient care needs.
Time Clocks (Ambulatory Centers)
Time frames may be set too conservatively and a procedure/plan is required
for emergency OR cases.
Occupancy Sensors
Generate some utility savings, however not optimized (e.g., janitorial staff ,
security and medical equipment teams can trigger sensors.)
These options do not provide robust documentation services,
enhance clinical workflows, or improve patient care.
Let’s go inside the OR
Johnson Controls16
HEO in Action – Union Hospital, Terre Haute, IN
Johnson Controls17
Live site for HEO
New five-story facility
12 operating rooms
18
HEO Report Viewer Screens
Healthcare
Environment
Optimization (HEO)
HEO in Action – Union Hospital, Terre Haute, IN
HEO in Action – Union Hospital, Terre Haute, IN
Johnson Controls20
21
HEO Report Viewer Screens
Healthcare
Environment
Optimization (HEO)
22
HEO Report Viewer Screens
Healthcare
Environment
Optimization (HEO)
23
HEO Report Viewer Screens
Healthcare
Environment
Optimization (HEO)
HEO in Action – Union Hospital, Terre Haute, IN
Understanding The Benefits of HEO
Johnson Controls25
Environmental documentation
Promote proper conditions for successful patient outcomes. Alert
function notifies clinicians and facility department of abnormal environmental
conditions to encourage immediate remediation.
Generate supporting documentation for regulatory submissions,
resolution of potential complaints / disputes, etc.
Support hospital goals:
Improve patient outcomes.
Enhance compliance, risk mitigation, etc.
Johnson Controls26
Environmental
Documentation
HEO Customer Benefits – A Closer Look
Improved productivity & clinical workflows
Use electronic OR dashboards to record surgical events (anesthesia time,
cut time, etc.) to simplify tasks now performed by clinicians.
Link with hospital information systems to enable the exchange of data,
verify patient name, download electronic surgical schedule (optional), etc.
Support hospital goals:
Reduce clinical errors, improve OR workflows, increase efficiency, reduce
cost, etc.
Johnson Controls27
Clinical
Workflows
HEO Customer Benefits – A Closer Look
HEO Customer Benefits – A Closer Look
Energy savings
Avoid unnecessary air changes when operating room is not being used.
Analyze HVAC operating logs for continuous optimization, preventive
maintenance, etc.
Support hospital goals:
Reduce cost by up to $10,000 annually per OR.
Contribute to LEED / Green initiatives, environmental stewardship, etc.
Johnson Controls28
Energy
Savings
Support Stakeholder Goals
Johnson Controls29
CNO
CEO
CFO
CNO
COO
Safet
y Dir.
CIO
Boar
dCEO
COO
CFO
Joint
Com
m
HEO
Improves
Patient
Care
Johnson Controls PowerPoint
Guidelines | February 8, 2008
30
Examples:Helping Patients Heal. Helping
Hospitals Prosper.
Improve Patient Outcomes
Opportunity: Improve patient safety
Johnson Controls Confidentials31
EMR = Electronic Medical Record
RTLS = Real-Time Location System
• Separate from Patient Education
• On Screen or Tablet
• Care Team Background
• Patient Schedule
• Goals
• Pain Scores
• Automatically Updates
Digital White Board
Johnson Controls Confidentials33
Medical Devices &
Equipment
In Summary: Helping Patients Heal. Helping Hospitals Prosper
Infrastructure
EMR
MSI
•RTLS
•UC
•Call Centre
•Nurse Call
•Patient
Entertainment
•Queue
Management
•Visitor
Management
Non EMR
Systems
• Inpatient Pharmacy
Automation
• Radiology PACS
• CSSD Mgt
• Portering &
Housekeeping
• Meal Ordering
• Warehouse Mgt
Building Services
BAS
Security
Fire
ACMV Equipment
ELV Services
34
Leveraging our Customer Briefing Centers
Key Benefits:
Living Lab (Interact with Innovation)
Healthcare Technology Training
Integration Testing
Interoperability Mapping
Customer Briefing Centers
Global Customer Briefing Center-
Milwaukee
Showcase Integrated Patient Experience
Center for Connected Medicine at UPMC
Product Briefing Center- NA Locations
35
Technology Performance & Assurance
Certified IT & BMS Engineers
Best Practices validated in lab setting
Measurement & Analysis of customer-
defined outcomes
Guidance on Future Technology Roadmap
Active in Standards Development
Certified IT & BMS Engineers
Best Practices validated in lab setting
Measurement & Analysis of customer-
defined outcomes
Guidance on Future Technology Roadmap
Active in Standards Development
Integration Testing Lab (ITL)Integration Testing Lab (ITL)
Infrastructure testing Interoperability
Application testing Capacity Analysis
36
PROJECT PROFILE
Albert Einstein Medical Center
Solution:
The Johnson Controls team had built a trusting relationship with the owner and the construction manager enabling us to develop an
integrated IT-focused solution. This included all the low voltage systems as well as the Cisco equipment purchased under the alliance agreement.
Additional Benefits:
The solution mitigated risk by providing a single point of responsibility for delivering integrated technologies and systems. The convergence of
building systems to an enterprise level increased the ease of communications. Finally, streamlining the upgrading of building systems created the
flexibility necessary to avoid renovations and tear outs.
Project: Albert Einstein Medical Center
Initial Contract Amount: $13 M
Type: Technology Contracting
General Contractor: Gilbane Construction
Background:
Albert Einstein Healthcare Network is a private, not-for-profit organization with
seven facilities and many outpatient centers. Their primary mission is to provide
compassionate, high-quality healthcare to the greater Philadelphia region.
The Center was looking to expand their campus and issued an RFP for a newly
constructed facility. The customer was challenged with determining all their current
technology needs and navigating the construction process.
37
PROJECT PROFILE
Corning Hospital, Guthrie Health Systems
Solution:
Johnson Controls sold the technology contracting approach to the owner (GHS) with support from their representative (Hammes Company).
The team differentiated themselves by leveraging our healthcare design and delivery experience, and providing design assist service
to enhance design/functionality. The Johnson Controls team designed a solution to meet the goals of future growth and development by
utilizing integrated building systems delivered under a technology contract.
Additional Benefits:
Technology contracting achieved savings for individual systems that range between 8% and 10% of the original budget. The capacity to grow and
expand the healthcare presence within the Corning community will be increased upon project completion. Also, communication coordination and
efficiency of the hospital system will be enhanced. JCI is providing Day 2 Services on the equipment and controls through a Planned Service
Agreement to support Corning Hospital’s ongoing operations.
Project: Corning Hospital, Guthrie Health Systems
Initial Contract Amount: $150 M (Project budget)
Technology Budget: $8.3 M + $450k PSA for 3 years
Type: Technology Contracting
General Contractor: Gilbane/Welliver
Background:
In 2014, the Corning Hospital campus will complete its move to a new location in the town
of Corning to provide room for future growth and expansion. This will allow the hospital
to provide an environment to patients that is comfortable, safe and convenient and
allows for economic growth of the community. Upon completion, the hospital will have
232,000 sq. ft., host 5 operating rooms, 65 patient beds and 18 treatment areas.
Safer, Smarter Buildings & Cities
CONTROLS
HVAC EQUIPMENT
SECURITY
FIRE & HAZARD PROTECTION
BUILDING SERVICES & PARTS
LIGHTING, CONTROL & RETROFIT
OPERATIONAL INTELLIGENCE &
LOSS PREVENTION
ENERGY STORAGE
RETAIL SYSTEMS
TOTAL BUILDING
MANAGEMENT SYSTEMS
Johnson Controls, Inc. —39
Leading Brands Across a Comprehensive Portfolio
of Products and Services
#1 in HVAC, Controls, Fire, Security and Power Solutions
JOHNSON CONTROLS
CUSTOMER UPDATE | SEPTEMBER 2016

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Presentation on Healing architecture

  • 1. If the you can read this Click on the icon to choose a picture or Reset the slide. To Reset: Right click on the slide thumbnail and select ‘reset slide’ or choose the ‘Reset’ button on the ‘Home’ ribbon (next to the font choice box) If the you can read this Click on the icon to choose a picture or Reset the slide. To Reset: Right click on the slide thumbnail and select ‘reset slide’ or choose the ‘Reset’ button on the ‘Home’ ribbon (next to the font choice box) A global multi-industrial company with core businesses in the building, Automotive and energy storage industries. Johnson Controls © American Society for Healthcare Engineering Pressure on All Fronts to Optimize Efficiency
  • 2. Technology Purchased and Implemented in Silos Facilities Department HVAC Access Control Fire/Life Safety Wireless Systems Clinical Systems POS Time & Attendance Finance Support Services Distributed Antenna Technology historically evolved in silos with virtually no visibility across systems Different communication protocols Discrete infrastructure not capable of supporting integrated solutions No standardization across platforms Different decision makers, budgets, procurement 3 IT Department Integrated Design, Procurement and Delivery Model Facilities Department IT Department HVAC Access Control Fire/Life Safety Wireless Systems Clinical Systems POS Time & Attendance Finance Support Services 4 Converged Approach Interoperability Efficient and Scalable Lower TCO Maximize RO
  • 3. Surgery ScheduleEVS Leverage the Whole Hospital with Integration EMR Clinician Mobile Devices Building Systems RTLS Security Systems Nurse Call Patient Experience Telemedicine ADT Pharmacy Integration Engine (Middleware) Connexall 5 Integration Diagram
  • 4. Technology Vision: Master System Integrator (MSI) Johnson Controls Master System Integrator Building ControlsFire Alarm Access Control Structured Cable Video Surveillance Data Network Voice Network Interactive TV A/V Enterprise Visability Real Time Location Wireless Network • Single Contract • Single Point of Responsibility • Fully Converged Solution • Single Point of Risk • Project Complete on Time • Systems Function on Day 1 7 Johnson Controls Innovation Examples 8 Johnson Controls Confidentials
  • 5. Patient Room Optimization (PRO) IBMSADT Energy Savings in every Patient Room! Metasys integrates with ADT When patient admitted, Metasys brings room to temp and turns on lights When patient discharged, Metasys puts room in Stand By mode and sets temp back and turns off lights With PRO: The Challenge: Automatically “setting back” patient rooms when patients aren’t in them 9 ADT = Admitting / Discharge / Transfer • IOS or Android • Temperature Control • Lighting • Pain and Mood scores • Patient can interact with Patient Engagement System BYOD Smart Room Control
  • 6. Intelligent Code Blue (ICB) IBMS Nurse Call Patient Rooms can respond to a code blue! Metasys turns on room lights Metasys opens blinds Metasys sends as much cool air in room as possible (thermostat override) When there is a Code Blue: The Challenge: Improve the life saving environment for staff responding to code blue Johnson Controls11 Intelligent Fall Prevention (IFP) Lighting the way when patients need it most! Metasys detects patient is out of bed via nurse call bed alert Metasys turns on floor lights to illuminate path to bathroom With IFP: The Challenge: Most falls occur when patients get up at night to use the bathroom IBMS Nurse Call Johnson Controls12
  • 7. Johnson Controls Healthcare Environment Optimization™ (HEO) takes efficiency in the OR to the next level. The hospital’s building automation system reacts in real-time to the clinical occupied/unoccupied status of the OR - documenting environment conditions, saving energy, and improving clinical outcomes. 13 Helping Patients Heal. Helping Hospitals Prosper. Johnson Controls Healthcare Environment Optimization™ Consider the Operations of your Operating Rooms Johnson Controls14
  • 8. Think Your OR is Optimized? Think again. Johnson Controls15 Manual Pushbuttons Simple, but requires adding to the workload of the clinicians and may cause a distraction from patient care needs. Time Clocks (Ambulatory Centers) Time frames may be set too conservatively and a procedure/plan is required for emergency OR cases. Occupancy Sensors Generate some utility savings, however not optimized (e.g., janitorial staff , security and medical equipment teams can trigger sensors.) These options do not provide robust documentation services, enhance clinical workflows, or improve patient care. Let’s go inside the OR Johnson Controls16
  • 9. HEO in Action – Union Hospital, Terre Haute, IN Johnson Controls17 Live site for HEO New five-story facility 12 operating rooms 18 HEO Report Viewer Screens Healthcare Environment Optimization (HEO)
  • 10. HEO in Action – Union Hospital, Terre Haute, IN HEO in Action – Union Hospital, Terre Haute, IN Johnson Controls20
  • 11. 21 HEO Report Viewer Screens Healthcare Environment Optimization (HEO) 22 HEO Report Viewer Screens Healthcare Environment Optimization (HEO)
  • 12. 23 HEO Report Viewer Screens Healthcare Environment Optimization (HEO) HEO in Action – Union Hospital, Terre Haute, IN
  • 13. Understanding The Benefits of HEO Johnson Controls25 Environmental documentation Promote proper conditions for successful patient outcomes. Alert function notifies clinicians and facility department of abnormal environmental conditions to encourage immediate remediation. Generate supporting documentation for regulatory submissions, resolution of potential complaints / disputes, etc. Support hospital goals: Improve patient outcomes. Enhance compliance, risk mitigation, etc. Johnson Controls26 Environmental Documentation HEO Customer Benefits – A Closer Look
  • 14. Improved productivity & clinical workflows Use electronic OR dashboards to record surgical events (anesthesia time, cut time, etc.) to simplify tasks now performed by clinicians. Link with hospital information systems to enable the exchange of data, verify patient name, download electronic surgical schedule (optional), etc. Support hospital goals: Reduce clinical errors, improve OR workflows, increase efficiency, reduce cost, etc. Johnson Controls27 Clinical Workflows HEO Customer Benefits – A Closer Look HEO Customer Benefits – A Closer Look Energy savings Avoid unnecessary air changes when operating room is not being used. Analyze HVAC operating logs for continuous optimization, preventive maintenance, etc. Support hospital goals: Reduce cost by up to $10,000 annually per OR. Contribute to LEED / Green initiatives, environmental stewardship, etc. Johnson Controls28 Energy Savings
  • 15. Support Stakeholder Goals Johnson Controls29 CNO CEO CFO CNO COO Safet y Dir. CIO Boar dCEO COO CFO Joint Com m HEO Improves Patient Care Johnson Controls PowerPoint Guidelines | February 8, 2008 30 Examples:Helping Patients Heal. Helping Hospitals Prosper.
  • 16. Improve Patient Outcomes Opportunity: Improve patient safety Johnson Controls Confidentials31 EMR = Electronic Medical Record RTLS = Real-Time Location System • Separate from Patient Education • On Screen or Tablet • Care Team Background • Patient Schedule • Goals • Pain Scores • Automatically Updates Digital White Board
  • 17. Johnson Controls Confidentials33 Medical Devices & Equipment In Summary: Helping Patients Heal. Helping Hospitals Prosper Infrastructure EMR MSI •RTLS •UC •Call Centre •Nurse Call •Patient Entertainment •Queue Management •Visitor Management Non EMR Systems • Inpatient Pharmacy Automation • Radiology PACS • CSSD Mgt • Portering & Housekeeping • Meal Ordering • Warehouse Mgt Building Services BAS Security Fire ACMV Equipment ELV Services 34 Leveraging our Customer Briefing Centers Key Benefits: Living Lab (Interact with Innovation) Healthcare Technology Training Integration Testing Interoperability Mapping Customer Briefing Centers Global Customer Briefing Center- Milwaukee Showcase Integrated Patient Experience Center for Connected Medicine at UPMC Product Briefing Center- NA Locations
  • 18. 35 Technology Performance & Assurance Certified IT & BMS Engineers Best Practices validated in lab setting Measurement & Analysis of customer- defined outcomes Guidance on Future Technology Roadmap Active in Standards Development Certified IT & BMS Engineers Best Practices validated in lab setting Measurement & Analysis of customer- defined outcomes Guidance on Future Technology Roadmap Active in Standards Development Integration Testing Lab (ITL)Integration Testing Lab (ITL) Infrastructure testing Interoperability Application testing Capacity Analysis 36 PROJECT PROFILE Albert Einstein Medical Center Solution: The Johnson Controls team had built a trusting relationship with the owner and the construction manager enabling us to develop an integrated IT-focused solution. This included all the low voltage systems as well as the Cisco equipment purchased under the alliance agreement. Additional Benefits: The solution mitigated risk by providing a single point of responsibility for delivering integrated technologies and systems. The convergence of building systems to an enterprise level increased the ease of communications. Finally, streamlining the upgrading of building systems created the flexibility necessary to avoid renovations and tear outs. Project: Albert Einstein Medical Center Initial Contract Amount: $13 M Type: Technology Contracting General Contractor: Gilbane Construction Background: Albert Einstein Healthcare Network is a private, not-for-profit organization with seven facilities and many outpatient centers. Their primary mission is to provide compassionate, high-quality healthcare to the greater Philadelphia region. The Center was looking to expand their campus and issued an RFP for a newly constructed facility. The customer was challenged with determining all their current technology needs and navigating the construction process.
  • 19. 37 PROJECT PROFILE Corning Hospital, Guthrie Health Systems Solution: Johnson Controls sold the technology contracting approach to the owner (GHS) with support from their representative (Hammes Company). The team differentiated themselves by leveraging our healthcare design and delivery experience, and providing design assist service to enhance design/functionality. The Johnson Controls team designed a solution to meet the goals of future growth and development by utilizing integrated building systems delivered under a technology contract. Additional Benefits: Technology contracting achieved savings for individual systems that range between 8% and 10% of the original budget. The capacity to grow and expand the healthcare presence within the Corning community will be increased upon project completion. Also, communication coordination and efficiency of the hospital system will be enhanced. JCI is providing Day 2 Services on the equipment and controls through a Planned Service Agreement to support Corning Hospital’s ongoing operations. Project: Corning Hospital, Guthrie Health Systems Initial Contract Amount: $150 M (Project budget) Technology Budget: $8.3 M + $450k PSA for 3 years Type: Technology Contracting General Contractor: Gilbane/Welliver Background: In 2014, the Corning Hospital campus will complete its move to a new location in the town of Corning to provide room for future growth and expansion. This will allow the hospital to provide an environment to patients that is comfortable, safe and convenient and allows for economic growth of the community. Upon completion, the hospital will have 232,000 sq. ft., host 5 operating rooms, 65 patient beds and 18 treatment areas. Safer, Smarter Buildings & Cities CONTROLS HVAC EQUIPMENT SECURITY FIRE & HAZARD PROTECTION BUILDING SERVICES & PARTS LIGHTING, CONTROL & RETROFIT OPERATIONAL INTELLIGENCE & LOSS PREVENTION ENERGY STORAGE RETAIL SYSTEMS TOTAL BUILDING MANAGEMENT SYSTEMS
  • 20. Johnson Controls, Inc. —39 Leading Brands Across a Comprehensive Portfolio of Products and Services #1 in HVAC, Controls, Fire, Security and Power Solutions JOHNSON CONTROLS CUSTOMER UPDATE | SEPTEMBER 2016