This document presents research on improving citizen reporting in developing countries. It discusses surveys conducted to understand barriers to online reporting. The surveys found that people are reluctant to report online due to too many questions and seeing it as a waste of time. However, participation was better in study-related and generic reporting surveys conducted by the researchers. Feedback from these surveys was forwarded to authorities and showed that anonymous, mobile-based reporting with fewer questions could improve participation. Future work involves developing a mobile app for reporting and expanding the surveys to more areas to improve citizen engagement in addressing social and national issues.