Presidio Networked Solutions Updated 12 15
- 1. Building & Supporting World Class Network, System and Storage IT Infrastructures
- 2. Agenda Company Profile Technology Practices/Partners Presidio Service Offerings Technical Service Organization Summary/Closing Remarks
- 3. Corporate Mission To build strategic partnerships with our clients, allowing them to leverage the services and products we offer to help them meet the business and technological challenges that they face.
- 4. Corporate Overview Total 750 employees (120 in NE), 300 technical certified consultants Average 20% Annual Growth Rate Revenues of $750M+ in 2006. Comprehensive Services Delivered By Presidio, Not Subcontractors
- 5. Presidio Networked Solutions Sales Locations Presidio Sales Office Corp. HQ Southeast HQ Northeast HQ Mid - Atlantic HQ Presidio Networked Solutions Sales Office Presidio HQ Southeast HQ Northeast HQ Mid - Atlantic HQ
- 6. A Formula For Success : Focus + Commitment = Expertise Our “Focus” is defined by our commitment to vendor exclusivity. This allows our engineering team to attain expert technical skills thru repetitive installs of our vendors product solutions. Our “Commitment” is maintained by constantly investing in training and certification of our personnel. Our “Expertise” is what allows us to achieve trusted advisor status with our clients while executing projects on time and on budget. Business strategy creates “tier one” relationships with vendor partners resulting in volume/price advantage
- 7. Technology Practice Areas NETWORKING STORAGE SYSTEMS Cisco Gold Partner Security Certified IP Telephony Certified Wireless Certified Network Mgt. Certified Telepresence Certified WebSense URL Filtering Tandberg IP Video Conferencing EMC Velocity Partner – Direct Legato ADIC Connectrix Family of Fiber Switches Sun Microsystems Strategic Technology Partner Red Hat Linux Microsoft Gold Solution Provider Network General Premier Partner Carrier Services VMware HP Intel Servers Oracle Partner NetApp Premier Partner NetScout Premier Partner Data Domain Symantec Premier Partner APC
- 8. Awards and Facts Microsoft Northeast Partner of the Year Award—2008 2007 Cisco Unified Communications Partner of the Year, US Globals and Nationals 2007 Cisco Unified Communications Partner of the Year - US Globals and Nationals 2007 Cisco Enterprise Partner of the Year, East - US and Canada Regional VAR Business 500 Top Revenue Generator—2007 Masergy Top Revenue Partner—2006 AT&T Channel Champion—2006 Cisco East Voice Partner of the Year 2005 Cisco US Partner Of The Year—2004 Proven Customer Satisfaction 4.88 (out of 5.0) Current Customer Service Rating (PAL) DVAR Of The Year, Eastern Commercial Region—2004 DVAR of year United States—2003 Services DVAR of the year 2003 DVAR of the year in New England 2002
- 10. Top Vertical Markets Served Partners Healthcare, Children’s Hospital, Maine Med Center, UMass Memorial, Charitas Christi MIT, Harvard, Brandeis, UMass, Brown, Bridgewater State, Bryant, Dartmouth, Mass Maritime State Street Bank, Fisher Investments, AMG, Citizens Bank, Royal Bank of Canada, Danvers Savings Bank Axcelis, Bostik, EMC, Thermo Fisher Scientific, Hayes Pump Digitas, Camp Dresser McKee, Fast Search & Transfer Staples, Casual Male, CVS, Yankee Candle, Dunkin Brands Sanofi Aventis, Shire, PAREXEL , Lonza, Millennium Time Warner Cable, Vonage, iBasis, AboveNet
- 11. Cisco Practice Areas - Planning, Design and Implementation 27 CCIEs 42 CCNPs 60 CCNA/CCDAs 27 Call Manager/Unity 12 IPCC (Call Center) Engineering Credentials LAN/WAN Telephony Security Wireless Network Audit Catalyst LAN Switching line Integrated Services Routers SAN Design Lab Burn-in Cut-over and Day 2 Support Bus. Continuity Planning Data Center Architecture IP PBX Voicemail Unified Messaging IP Call Center Rich Media Conferencing Video Conferencing TDM PBX Integration Security Audit Self Defending Network Design VPN/Firewall IDS/IPS Endpoint Security Identity Mgmt. Compliance Validation Anomaly Detection and Mitigation Security Mgmt. WLAN Design WLAN Security RFID Asset Tracking Wireless IP Phones WLAN Mgmt.
- 12. Network, Telephony and Video Project Specialties Network Infrastructure Planning, Design and Implementation (LAN & WAN) Network Audit/Network Health-check Security Infrastructure Planning, Design and Implementation Security Audits Content Networking Wireless LAN Design & Implementation IP Telephony and Call Center Planning, Design and Implementation IP-based Video Conferencing Planning, Design and Implementation Rich Media Conferencing Planning, Design and Implementation
- 13. Cisco IP Communications Experience Significant experience deploying Cisco IP Communications since 1999 Practical experience with all products in Cisco Portfolio Call Manager/Call Manager Express Unity/Unity Express/Unity Connections Personal Assistant IPCC Express/Enterprise Mobility Manager More than 250 clients spread across every vertical Financial, Healthcare, Education, Manufacturing, Software/High Tech Many large deployments Over 125,000 phones deployed 5 deployments over 3500 phones (3 more in process) 20 deployments over 1500 phones 10 deployments over 30 sites (2 over 100 sites)
- 14. Storage Foundation Architecture (SFA) Solutions Storage Assessment / Data Protection Audits Back Up and Recovery – Backup Architecture Planning, Design and Implementation Storage Architecture (SAN/NAS/iSCSI) Planning, Design and Implementation Data Migration Planning, Design and Implementation Array and Host Based Replication Compliance/Archiving Planning, Design and Implementation
- 15. Server Technology Practice Systems Planning, Design and Implementation Server Consolidation Planning, Design and Implementation D.R. Strategy Planning, Design and Implementation High Availability Clustering (Unix and Microsoft) Planning, Design and Implementation Active Directory & Exchange Planning, Design and Implementation
- 16. Total Success Project Methodology O perate D esign I ntegrate P lan Initiate Analyze Execute Closure
- 17. Total Success Project Methodology Functional Requirements Communication Plan Escalation Procedures Action Logs Project Plan Status Reports Network Design Document Unified Communication Design Document Visio Diagrams Formal Test Plan Project Plan Staging and Burn-in Pre-implementation Testing Acceptance Testing Remediation Training Documentation Post-installation Support Presidio Enhanced Services Project Manager Principal Engineer Project Manager Principal Engineer Project Manager Principal Engineer Pre-sales Engineer Project Manager Account Manager Principal Engineer Planning Design Implementation Operation
- 18. Total Success Project Methodology Comprehensive 4 Phase Approach Every project includes a Project Manager, Pre-sales Engineer, Principal Engineer and implementation team Ensures Project is delivered on time and on budget Client project goals are achieved
- 19. Service Contract And Enhanced Services Support Organization Division specializes in the sale and administration of Manufacturer Service Contracts Administrates Coterminous agreements strategy Administrates Adds and Deletions Insures that our clients have the all covered equipment at the correct service level Insures that our clients are taking advantage of multiyear price incentives when they apply
- 20. Service Contract And Enhanced Services Support Organization First Response ! Enhanced Services For I.P. Telephony Support contracts offering additional layered support on top of manufactures support agreements. A combination of reactive and proactive support to deliver the best value and service experience. Customized for each client to meet their specific personnel and operational requirements. SLA based Agreements with dedicated personnel. 7x24x365 Help Desk
- 21. Dedicated sales and provisioning team. Represent a complete portfolio of Carrier products and services. All Presidio Carrier Service personnel are trained on the sale and provisioning of AT&T, Global Crossing, Verizon Business, One Communications, Paetec and Qwest products. When combined with Presidio’s overall IT offering, it’s a true end to end solution! We have over 20 years of Carrier Services sales and service experience. Carrier Services Program
- 22. Technical / Professional Staffing Services Short Term Placement Data Center Moves Project Roll Outs Personnel Absence/Leave Coverage Long Term Placement Project Roll Out’s Traditional Outsourcing Temp-To-Permanent Placement Comprehensive Personnel Recruiting From CIO to Technical Personnel
- 24. Professional Services Staff Pre Sales Engineers System & Network Architects System & Network Implementation Engineers Project Managers Enhanced Services Engineers
- 25. Northeast Division Engineering Credentials Cisco Certified 14 CCIEs 4 Voice CCIEs 9 routing/switching CCIEs 1 security CCIE 17 CCNPs 10 CCVPs 7 CCSP/CISSPs 8 CCDPs 21 CCNA/CCDAs 15 Unified Communication Certified 5 Contact Center Systems Certifications 5 Sun Core Certified 7 MCSEs 2 Symantec Netbackup/Data Protection Certified 17 EMC Certified 1 EMC Champion 4 VMware Certified Professionals (VCP) 3 NetApp Certified/Accredited 50 Technical Professionals
- 26. The Presidio Comprehensive Partnership Technical Implementation Services Design and Planning Services Project Management Services Pre-sales Support Services Outsourcing and Staffing Services Enhanced Support Services First Response ! Award Winning Products
- 27. Summary Focused Business Approach Very Strong Technical Services Organization Tier One Vendor Relationships Strong Pre Sales Technical Support Local (Northeast) Technical Personnel Comprehensive Support Centric Partnership
- 28. Thank You Q & A Presidio Networked Solutions 10 6th Road, Woburn, MA 01801 Voice: (781) 638-2200 Fax: (781) 932-0026 E-mail: info@netinfosys.com