Proservice® represents Eagle Technology
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This document provides an overview of Eagle Technology and its Proteus facility maintenance management software. It describes the key features and benefits of the Proteus software, including preventative maintenance scheduling, work order management, inventory control, integration with building automation systems, and customizable reporting. The document also outlines the company's success guarantee for customers that use a team approach and follow its implementation recommendations.
Proservice® represents Eagle Technology
- 1. ProService ® represents Eagle Technology ProService, represents EAGLE Technology USA, a leading facility maintenance management software solutions provider. Focusing on client needs for over 25 years. ProService adhere to update technologies requirements, applying codes, standards in a state of art work style.
- 2. Facility Maintenance Management Software Solutions – An Overview Facility Maintenance Management Software is an important tool for the efficiency, productivity and preservation of buildings and the valuable assets that keep a business running and occupants comfortable. In the early days, maintenance scheduling was done using a white board or even an Excel spreadsheet. But today the scenario is completely different, with the advent of advanced Facility Maintenance Software Solutions & Facilities Management Systems A well thought out and executed maintenance plan is very important for any business. And this is where good facility (facilities) maintenance management software solutions & systems play such a pivotal role. Machinery and inventory need to be serviced and replaced on time in order to maximize their lifespan. Schedules are needed to take care of buildings and grounds and custodial matters. The role of modern day facility manager is to maximize use of resources including, labor craft technicians, custodial staff and contractors. Maintenance employees need a preventive maintenance schedule and way of recording their work so that their efficiency is maximized. And supervisors need to manage and monitor their resources so that they have actual data to support and backup their maintenance goals. By integrating facility (facilities) preventive & preventative maintenance management software solutions & systems with their overall processes, professional facility managers are able to enhance the productivity & efficiency of their management team.
- 3. Benefits of EAGLESoftware • Easily Schedule Preventive Maintenance and Create Work Order Schedules • Improve Equipment Reliability • Improve Operational Efficiency • Increases Productivity & Employee Retention • Lower Operating Costs due to optimal functionality of equipment • Control Maintenance Expenses • Easy to Use and Expandable • Real Time Data Available for Managerial Decisions • Improve OEE (Overall Equipment Effectiveness) • Help Meet ISO 9000 Criteria Improve your Bottom Line! As a plant manager, you can’t afford downtime. Industrial facilities aren’t deficient in the quantity or variety of equipment and assets that need to be maintained! In fact the maintenance pile seems to grow daily and it is a huge task just to stay on top of the pile! Let our software ease your pain and keep your downtime to a minimum through scheduled preventive maintenance, inventory tracking and more! You will enhance the lifecycle of your equipment, lower your labor costs and have better control of your overall maintenance budget.
- 4. Features • Easily Plan, Schedule and Prioritize Work • Keep Production Equipment Operating at Peak Performance • Plan for Personnel and Materials Resources Needed • View, Assign and Complete Work Orders and Submit Work Requests • Gain Instant Access to Data Related to Critical Assets, Downtime, Overdue PMs, Failures, and Other Key Performance Indicators • Track Inventory Stock Levels, Stockrooms and Vendors • View Management Reports to Make Informed Decisions • Integrate in Real Time with PLCs and SCADA Systems
- 5. You’re CMMS Solution for Smart Building Management
- 6. BAS/CMMS Integration Eagle’s Proteus CMMS software makes smart buildings smarter. It stands out from other CMMS systems in the industry because Proteus integrates with the vast majority of Building Automation Systems (BAS), which include: Johnson Controls, Honeywell, Tridium, Siemens, Schneider, and many more. CMMS software supports the industry standard BAS protocols BACnet, OPC, SNMP and web services, so that employees never miss an alert or work order. Maintenance Made Easy Eagle develops and sells CMMS (Computerized Maintenance Management Software) or Enterprise Asset Management Software, (EAM). CMMS software has many uses and serves as: maintenance management software, asset management software, work order automation software, preventive maintenance software, inventory management software, and facility management software. Our Proteus CMMS software is versatile, scalable, easy to use, and yields powerful benefits through data capture and work order management. Using the many capabilities of CMMS software produces a high performance smart building that keeps tenants happy.
- 7. CMMS In The Cloud Eagle’s Proteus CMMS software can be purchased as cloud-based or SaaS solution software. Whether you want to store data in the cloud or keep the database on-site, Eagle’s software maximizes data capture and BAS integration. Eagle offers a CMMS system that suits any size company, from small (one building) to large (multiple buildings in multiple locations). Eagle has also translated Proteus into 13 different languages, so that international companies can take advantage of the powerful benefits of a CMMS system. Types of Facility Maintenance Management Software Solutions & Systems: Whether you’re a small facility or multi-site enterprise, facility (facilities) maintenance management software solutions & systems will help your operations run smoother and in a more cost-effective manner. Even small businesses have trouble tracking assets and expenses without a proper maintenance plan. And larger companies will benefit from a maintenance system with consistent processes that can be monitored by site or company-wide. Facility (facilities) preventive & preventative maintenance management software solutions & systems are available in many forms. Early versions were DOS or Windows based. Following upgrades involved client/server technology. Most modern facility (facilities) preventive & preventative maintenance management software solutions & systems use web technology. Web based software is scalable, which allows you to start small. As your needs (number of assets or work orders or users) grow, software can be up scaled by adding more users or more hard disk capacity or CPUs on a server. The newer versions of facility maintenance software can also be deployed as Software as a Service (SaaS) or Cloud-based. This technology allows a customer to deploy the software in one or two facilities or several hundred facilities. Because it uses web technology, it can be accessed from anywhere in the world. The newer preventive maintenance software products also support smart phones and tablets for ease of use and convenience.
- 8. Facility Maintenance Management Software Solutions & Systems – Advantages: Facility (facilities) preventive & preventative maintenance management software solutions & systems are designed to maintain equipment, track inventory and schedule preventive work routines in order to extend the life of assets and ensure the safety of a facility. Good facility (facilities) preventive & preventative maintenance management software solutions & systems can also manage labor, provide reporting capabilities and work together with building automation systems. The advanced functionality of building automation is becoming more and more prevalent with intelligent building design, green initiatives and ever changing maintenance technology. Building a strong maintenance plan involves building a strong maintenance program. Collecting as much relevant building and maintenance data will allow you allow you to concentrate on your facility preventive maintenance in the near future. For intelligent buildings, today’s facility (facilities) preventive & preventative maintenance management software solutions & systems are integrated with building automation, security systems, lighting, analytics and building graphics. Well implemented facility (facilities) preventive & preventative maintenance management software solutions & systems will extend equipment life, improve workers efficiency and guest comfort and produce energy savings.
- 9. About Proteus Facility Maintenance Software: Eagle Technology is a developer of comprehensive Maintenance Management Solutions for Manufacturing
- 10. Eagle Technology has developed three software products to streamline and automate Maintenance and Equipment Maintenance. Our products provide manufacturing plants with an easy way to track and manage all of the data associated with their numerous machines, locations and inventory. Each product offers a variety of reports that include real-time data vital to Plant Managers and Maintenance Managers. Our software is customizable and therefore well suited to a wide range of industries and applications. They are geared to offer an affordable, cost effective option for any manufacturing plant. Proteus MMX is a web-hosted maintenance management solution available as an on-premises installation. Proteus MMX integrates work order management, preventive maintenance scheduling, inventory, labor and purchasing functions for improved scheduling, cost reduction, resource planning and more. Proteus client/server is our flagship CMMS, in use for over 10 years at manufacturing plants worldwide. Proteus is an easy-to-use, full-featured maintenance and work order software system that helps plants increase their return on investment while decreasing the cost of operation. Proteus integrates preventive maintenance scheduling, work order management, inventory, labor and purchasing functions for improved scheduling, cost reduction, resource planning and more. Proteus CMMS is a robust, but easy to use, asset management software system that helps companies increase their return on investment while decreasing the cost of operations. Proteus integrates asset management, maintenance management, inventory, labor and purchasing functions for improved scheduling, cost reduction, resource planning and more.
- 11. Proteus effortlessly handles an unlimited number of preventive maintenance schedules and work order cycles, as well as corrective (demand) maintenance, for all of your equipment. Work orders can be scheduled based on runtimes, date cycle or on an as-needed basis. They can be viewed and accessed via listing format, a calendar interface, report or on a Windows-enabled mobile device, and are automatically activated and printed when due. Proteus is designed to be user-friendly, with helpful QuickLinks, customizable fields to meet the needs of many different industries, a powerful report generator that can filter and sort data in a variety of ways, and a dashboard with KPI’s to display current work order activity, as well as critical information to spot anomalies and monitor trends. Access rights prevent unauthorized actions such as editing of data. Approval levels ensure that procedures are followed. As a leading facility maintenance management software, Proteus also has a number of optional modules to increase the benefits of maintenance program. • We offer seamless integration with popular Building Automation Systems. • Service Request module for remote work order requests. • The Barcode and Mobile modules allow you to view, enter and scan data from handheld devices. • Audit Trail tracks user login and logout as well as all changes to the database. • Enterprise Resource Planning (ERP) System Interface. Proteus MMX facilities preventive maintenance software is also available as a web-based, multi- enterprise solution for asset life-cycle management. Hosting a top level down architecture, the major functions are separated into modules for ease of use and understanding; yet integrated to provide maximum utilization and optimization. Proteus MMX integrates asset management, maintenance management, inventory, labor and purchasing functions for improved scheduling, cost reduction, resource planning and more.
- 12. Proteus MMX facilities preventive maintenance software is user-friendly, with helpful QuickLinks, customizable fields to meet the needs of many different industries, a powerful report generator that can filter and sort data in a variety of ways, and a dashboard with KPI’s to display current work order activity, as well as critical information to spot anomalies and monitor trends. Access rights prevent unauthorized actions such as editing of data. An Audit trail module tracks user login and logout, as well as all changes to the database. Approval levels ensure that procedures are followed. Proteus MMX is fully integrated with popular Building Automation Systems to generate automated work orders upon receipt of alarms, runtimes and/or triggers. Proteus MMX is available in two different options. The first option is a hosted version, or SaaS (Software as a Service). With this option, the database is hosted by Eagle Technology and we would perform software updates and maintenance as well as daily backups. The second option is to host the software at your location, on your servers. Either way, this world-class facility (facilities) preventive & preventative maintenance management software solution allows for access anywhere, anytime, and provides a cost- effective maintenance management solution for any size organization. For the end user, this means better control over performance, integration and security.
- 13. Benefits of Proteus Facility Maintenance Software: Proteus will help prolong equipment life, decrease costs/downtime and increase the productivity/efficiency of your maintenance department. The system is robust and easy to use, offering a large range of benefits such as: Easy To Install • Nothing to install for web-based version. • Multiple languages and currencies available. Customizable • Adapt to your requirements. • Reports can be edited or created to suit your needs. Preventive Maintenance • Create work orders for scheduled asset maintenance. • Keep track of costs, labor time and parts useage over lifespan of equipment Demand Maintenance • Store details of unscheduled, alarm or emergency maintenance. • Track causes of asset failure and downtime
- 14. Scalability • Proteus has the ability to grow with your organization. • Additional modules available as needed. Building Automation Interface • Generate work orders automatically from alarms, triggers and equipment runtime. • Document corrective measures taken for LEED recertification. All of these results in extended equipment life, improved workers efficiency, guest comfort and produce energy savings. More than 3000 customers worldwide benefit from the Proteus Maintenance Management Software System. If you are looking for a proven &agile facility (facilities) preventive & preventative maintenance management software solution, just contact us!
- 15. Work order report customization, data analysis to management. Report Customization Proteus includes commonly requested reports and graphs, but sometimes you may need a report tailored to your special needs. Report Customization services are offered by Eagle Technology to meet your specific needs. Work order and purchase order forms can be customized to match your existing system. Using Proteus’ comprehensive data, reports can be customized to assist in complying with LEED, ISO and JCAHO standards. Combined reports can be developed using information from Proteus and other software, such as ERP, Accounting, or Purchasing. Your company logo, tagline, photos or graphics can be added to truly make this your personalized system. Contact us to learn more about customized reports.
- 16. What makes an Intelligent Building Smart? By Eagletech on in General Maintenance Just a few years ago intelligent buildings were seen as the wave of the future with few examples. Now they are on their way to becoming to the new tradition in construction and building management, especially with the evolution of LEED certification. What makes all of this possible? The answer to that question is: integrated data systems. By combing convergent infrastructures, Building Automation Systems (BAS) and CMMS (Computerized Maintenance Management Systems), the intelligent building has become a lean energy and money saving machine. Conduit convergence is the foundation of an intelligent building, and is often planned for new construction, but any existing building can have it installed. It is a cabling infrastructure that shares a common network. This includes many components such as HVAC, lighting, parking, security, and elevators. It is then all integrated onto one IP or Ethernet network and converted into IP by a control system. This is where the layers of the software tie together in order to create the elements of a comprehensive building management system. Building Automation Systems (BAS) such as Honeywell, Johnson Controls and Siemens, are interfaced directly with the IP control system. Typically BAS begins with the control of mechanical, electrical, and plumbing systems. A BAS can provide a wealth of data related to your building performance, which leads to improved decision making, especially when you integrate a CMMS (computerized maintenance management software) solution with a BAS. Eagle Technology’s CMMS software is an incredibly powerful analytical tool with many benefits. It goes beyond a simple maintenance and asset management software program; it acts
- 17. as a data repository for intelligent buildings. Data is collected and organized for immediate action and long-term review. This is how companies can reduce energy consumption, as well as reduce company expenditures. Even as early as the implementation process, a lot of companies discover that they will save millions in energy costs, as well as inventory and labor costs. A CMMS solution is programmed to pull information from assets like the HVAC system. Over a period of time, this data exposes patterns such as temperature changes and faulty sensors or changes in controls. Other examples of important data include: service, repair history, and how many hours that were worked. That kind of information is leveraged by CMMS users to make decisions regarding costs and productivity. Another important feature of Eagle’s CMMS solution is that it collects the data in real time, so that there is no delay in the data stream that will impede important decision making. As we move forward into a more environmentally conscience future and attempt to reduce costs, continuing emphasis will be placed not only on the intelligent building, but how to leverage the data output of the intelligent building. Integrating a BAS system and CMMS software with a building’s convergent structure provides the solution necessary to make decisions that will reduce energy consumption and related costs.
- 18. Success Guarantee At Eagle Technology, the success of our customers is the most important part of our business. We consistently take measures to ensure customer success by offering turnkey consulting, implementation services and flexible training programs. CMMS software is not simply ‘installed,’ like other software programs; we look at your company’s existing processes and goals, and incorporate them into the implementation process. Our customers find that after using our approach, they use CMMS software in their overall strategic planning. There are two elements that will guarantee a 100% success rate with our Proteus CMMS software: 1) Using a Team Approach A team of staff and management is selected, who will become very involved in the implementation process. This may include management, staff, the COO and even the CEO. The team approach also consists of Eagle Technology’s consulting experts. Our collaborative efforts maximize the use of CMMS software. 2) Following Our Recommendations and Standard Operating Procedures Our consulting services are a key asset of the implementation process. After an examination of company needs, we provide expert guidance that will deliver results, both at the time of implementation and in the future for years to come.
- 19. We have many examples of successful installations that use this approach. Please contact us for case studies or user recommendations. See how Eagle Technology’s suite of Proteus CMMS software can bring your company success, with our 100% Success Guarantee. Service Request Track Service Requests and Increase Response Time Eagle’s web-based Service Request module for Proteus MMX allows remote users to submit requests for service via web browser. This module is an advanced communication tool that brings work order software directly to end users eliminating both administrative time for data entry and lost requests. Service is improved through faster response times and better communication. The Service Request module is ideal for manufacturing plants or facilities, allowing maintenance and non-maintenance personnel the ability to enter a service request on the spot. It streamlines requests for service and repairs, allowing remote users to submit service requests via web browser eliminating the need to install the software on every person’s computer. This means individuals in off-site warehouses, buildings on campus etc. can request service instantly, by simply accessing a URL. The requests only need to contain basic information about the asset and service required.
- 20. When a service request is submitted the service request administrator has the option to accept or decline the request. Once the request is accepted, it becomes a work order in Proteus and can be automatically sent via email or mobile phone to a technician. Requesters will receive an email notification regarding the status of the request. If the request becomes a work order, they will also be informed when the work is completed. • Benefits of the Service Request module: • Reduce downtime, increase asset life and improve productivity. • Easy-to-access, browser-based user interface to submit service requests. • Substantially reduce calls to your maintenance department • Generate faster repairs and service • Improves tenant satisfaction • Provide requesters with the ability to confirm receipt of a request automatically • View real-time status reports for work requests and work orders by asset, building, area, equipment, requester, etc. • Check for duplicate requests. • Send e-mail message automatically to requester when work has been accepted or denied • Notify requester automatically about changed work order status.
- 21. CMMS for Manufacturing and Industrial Plants. Automotive Eagle’s Proteus CMMS software helps automotive companies keep the lines rolling. Food Processing Don’t miss a beat in the production line with Proteus CMMS software.
- 22. Pharmaceuticals Maintenance management has never been easier than with CMMS software. Petrochemicals / Gas / Oil / Coal Operations run smoothly when managers and their employees use our software. Paper & Packaging Manage time and resources better with Eagle Technology’s Proteus CMMS software.
- 23. Construction Machinery Machine maintenance scheduling and inventory management becomes easy with CMMS software. Apparel / Clothing Make management of your garment industry easier with CMMS software. Electronic Assembly Proteus helps electronic assembly manufacturers with maintenance and inventory management.
- 24. Trucking / Fleets Eagle’s Proteus CMMS software makes fleet maintenance management easy!.
- 25. ProService, shall be pleased to serve you soon. Please don't hesitate to contact us for any necessary clarifications. Mohamed Ramadan: ✉: mohamed.ramadan@proservice.com.eg ProService: • Website • LinkedIn • facebook • Twitter • Instagram