Process improvement
- 2. The ProcessPROCESSINPUTOUTPUT A process is a set of activities or steps that will convert input to output. This is where we add value.Lean Concept “Create the most value while using the fewest resources”
- 3. Versions of a process
- 4. Process improvement definedProcess improvementis a series of actions taken by a process owner to identify, analyze and improve existing processes to meet new objectives. These objectives may be to reduce cost, improve quality or speed up processesExamples of process improvement methodology: 1. 6 sigma 2. Kaizen 3. PDCA 4. Quality incident elimination (improve quality) 5. Work process improvement (acceleration of process, elimination of non value added activities) 6. Focused improvement (equipment improvement)
- 5. Work Process Improvement (WPI)Look at the inputs and outputs, eliminate waste to improve effectiveness and efficiency.Wastes (does not add value): 1. excess motion 2. overproduction 3. defects/rework 4. waiting 5. excess transportation 6. underutilized people
- 8. Charter a team and define scope and timing
- 9. Align objectives and success criteria
- 10. Identify resources neededRestore the work processIs there an existing standard?
- 11. Is it being followed?
- 12. Is the standard being managed?Understand the situationDraw what you see. (Travel and Material Diagram)
- 13. Time what you see. (Time observation sheet)
- 14. Summarize (Effort balance sheet)Improve and implementImprove e.g. streamlining process, eliminate “hard and heavy” work
- 15. Test improvement (evaluate using step 3)Standardize and reapplyDocument standards
- 16. Reapply to similar processesStep 1: PreparationStep 2: Restore the work processStep 3: Understand the situationStep 4: Improve and implementStep 5: Standardize and Reapply
- 17. Process improvement in generalProcess analysisProcess improvement
- 18. ManufacturingRapid changeoverE – eliminateC – combineR – rearrange/reduceS – simplify
- 19. Process improvementCombine similar tasks and rearrange steps in the process.
- 20. Process improvementKISS – Keep it short and simple or Keep it simple stupid. - work should be simplified, and can be done with the minimum tools/resources.
- 21. End