Process-Driven SAP Management for successful SAP Projects
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The document outlines Software AG's Business Process Analysis (BPA) solution designed to enhance SAP project management by documenting, analyzing, and optimizing business processes. Key benefits include increased process agility, business transparency, reduced implementation times, and improved efficiency and quality. Successful case studies illustrate the significant time and cost savings achieved through process-driven SAP management and re-documentation strategies.
Process-Driven SAP Management for successful SAP Projects
- 1. ©2013 Software AG. All rights reserved. Gilberto Miyake PreSales Consultant April 2013 Process-Driven SAP Management …for successful SAP Projects
- 2. ©2013 Software AG. All rights reserved.2 | Process-Driven SAP Management in 2 Minutes
- 3. ©2013 Software AG. All rights reserved.3 | What is Business Process Analysis? • Software AG's BPA Solution is ideal for organizations that want to document, analyze, standardize, and improve and implement their processes • This all-in-one solution helps YOU to: Define the corporate strategy and map it to business processes Design and analyze as-is processes Collaborate across stakeholders to build best practice- processes guided by strong process governance Roll-out standardized and improved to-be processes Spread process knowledge throughout the organization and beyond Support standard software implementation, e.g. SAP
- 4. ©2013 Software AG. All rights reserved.4 | How Customers Use Business Process Analysis? Generic use cases ● Process Transformation ● Process-driven SAP Management ● Change Management ● BPM Governance Industry-specific use cases ● Unbundling (Utilities Industry) ● Compliance (Pharmaceuticals Industry)
- 5. ©2013 Software AG. All rights reserved.5 | Alignment & Challenges in an SAP Environment How can I standardize my SAP solution landscape? Which processes need to stay individual? How can I visualize and communicate what is going on in my SAP solution? How to communicate in ONE language in a way that business can understand what we do? What potential savings can be made from establishing best practices? How can I improve the alignment of business with my SAP solution? Which way to ensure efficient SAP for efficient processes? I need transparent business processes and applications to ensure quality! How can I improve project time, cost, and quality? How to make sure that business is involved in the SAP implementation? How to involve business in the SAP solution to improve user acceptance? I‘d like to assure fast transition to new business process requirements to keep competitive! CIO » My SAP business applications are neither transparent nor documented « Distributed design, analysis, optimization, and operation of business processes supported by SAP solutions across the enterprise Chief Process Officer
- 6. ©2013 Software AG. All rights reserved.6 | Road to successful SAP projects = Process-driven SAP Management
- 7. ©2013 Software AG. All rights reserved.7 | Customers Business Values Achieved by Business Process Analysis and Process-Driven SAP Management • Increase Process Agility • Achieve Business Transparency • Reduce Implementation Times • Increase Efficiency • Enhance Quality
- 8. ©2013 Software AG. All rights reserved.8 | Achieved end-to-end control of all our business processes Business Values - Increase Process Agility Rollout savings of approximately 30% per project Reached twice as fast order confirmation Agile reaction to changing market and business environment ● Fast adjustment to business model changes ● Business agility depends on process agility ● Flexibility is essential to stay competitive
- 9. ©2013 Software AG. All rights reserved.9 | Transparent view on global FI/ CO business and SAP ERP solution Business Values - Achieve Business Transparency Improved process and IT system transparency ARIS is the 'single point of truth' for Océ's processes Business transparency is the basis for BPA ● Leads to reduced costs ● Achieves standardization ● Increases customer satisfaction ● Simplifies IT implementation
- 10. ©2013 Software AG. All rights reserved.10 | Process reusability reduced process documentation times, resulting in lower costs Business Values - Reduce Implementation Times Reduced number of variations for certain processes by as much as 30% SAP implementation projects are up to 20 - 25 % faster Faster time to market and value ● Reduce the design time for new processes by reusing existing best practice processes ● Collaboratively share content in a common repository ● Employ easy to use tools and common standards ● Communicate via a process portal
- 11. ©2013 Software AG. All rights reserved.11 | Effort reduction for the launch of new products (up to 30%) Business Values - Increase Efficiency Faster testing and training to accelerate rollouts 20% reduction of IT running costs Efficient use of resources and cost reduction ● Improve the performance of your processes by analyzing and simulating them ● Remove bottlenecks ● Identify and remove waste and duplication ● Make best use of resources ● Look for automation opportunities
- 12. ©2013 Software AG. All rights reserved.12 | BPA as foundation for implementation and testing Business Values – Enhance Quality Optimization of production and production planning Reduced total costs of ownership of IT solutions and operational costs Improved quality of processes and IT ● Better definition of processes ● Avoidance of systems breaks ● Better communication within departments and among employees ● Better knowledge of the processes within the company ● Improve the quality of IT systems
- 13. ©2013 Software AG. All rights reserved.13 | Process-Driven SAP Management supports the complete SAP project lifecycle in all project types
- 14. ©2013 Software AG. All rights reserved.14 | Rollout savings of approximately 30% per project Process-driven SAP Management at a glance Process documentation times and costs for SAP projects reduced SAP implementation and testing ● SAP business process design incl. redocumentation ● Bi-directional exchange of processes & SAP-related documentation and blueprint data ● Process-driven testing of SAP solutions ● Global process and project communication with publishing ● Strong SAP Solution Expertise & Partnership
- 15. ©2013 Software AG. All rights reserved.15 | Strategy & Project Preparation Saves time and insures quality of the SAP Solution Enables transparency of existing SAP systems and processes Fast transition of the process landscape to optimized SAP standard Flexible design and management of SAP processes Redocumentation of running SAP solutions based on BPR or IPR content Foundation for scoping & to-be design Shows SAP enterprise structure, organizational units and document types Extraction and representation of customizations, objects and modifications in dashboard SAP Tuning and detection of potential for cost reduction
- 16. ©2013 Software AG. All rights reserved.16 | Jumpstart your SAP Project with a Redocumentation Redocumentation results To-be process definition
- 17. ©2013 Software AG. All rights reserved.17 | • Increase production capacity • Calculated project payback times vary from one to three years • Decrease in total cost of ownership of IT solutions • Lower operational costs via reuse of process knowledge • Faster testing and training to speed rollouts Customer Success Story: SABIC Chemicals Process-Driven SAP Implementation & Redocumentation ISSUE: SAP Redocumentation for Implementation Chemicals Intermediates Polymers FertilizersMetals “ARIS Redocumentation provided in a very short time a solid base for managing our SAP Enterprise model by providing transparent and reusable models”.
- 18. ©2013 Software AG. All rights reserved.18 | Process-Driven Blueprint Costs Reduction of efforts by > 50% Safeguard Identification of critical issues, gaps and weaknesses Speed Use of standards & Automatic Document Generation Methodology with focus on BPM and SAP reference content Bi-directional Synchronization between ARIS and - SAP Solution Manager Documentation & analysis of all business requirements Integration of roles, responsibilities and RICEFs Automatic document generation, e.g. Blueprint, RICEF
- 19. ©2013 Software AG. All rights reserved.19 | • Set-up of ARIS and SAP Solution Manager for SAP ERP project standardization and global template management • Fully integrated Volvo finance solution concept providing a consistent and transparent view on global FI/ CO Volvo business and SAP ERP solution • Standardized project structures and implementation methodologies for global rollout Customer Success Story: Volvo Automotive Process-Driven SAP Blueprint & SAP global Rollout ISSUE: Standardize Rollout Mngmt. of SAP ERP in more than 100 countries “The process-driven SAP management approach increases business understanding and structures all documentation, securing one common view and place where business-, solution owners, line operation staff and project organizations meet and collaborate in an efficient way. The rollout- track indicates savings of approximately 30% per rollout-project.”
- 20. ©2013 Software AG. All rights reserved.20 | Business Blueprint in ARIS for SAP & SAP SolMan
- 21. ©2013 Software AG. All rights reserved.21 | Automated creation of process oriented blueprint document Benefit Reduce Blueprint Creation Efforts by up to 50% Reduced Errors, Gaps and Redundancies
- 22. ©2013 Software AG. All rights reserved.22 | IndustryPerformaceREADY: Jumpstart Your SAP Projects Saves time & money by reusing existing process description linked to pre- configured SAP system Reference processes for more than 25 industries Preconfigured SAP software and industry- specific best practice process scenarios First process-driven end-to-end solution based on SAP’s software offerings Embedded KPIs to measure process performance and governance workflows Lowers project risk using consistent way to scope, manage, design, implement and run a SAP solution
- 23. ©2013 Software AG. All rights reserved.23 | Content: Industry.PerformanceREADY Predesigned Best Practice Processes Preconfigured Monitoring Solutions Preconfigured Governance Solutions Preconfigured SAP Systems Predesigned Mobility Scenarios Preassigned Key Performance Indicators Predesigned Data Objects and Forms Predesigned webMethods Scenarios Preconfigured Document Generators Predesigned Risks Catalogs
- 24. ©2013 Software AG. All rights reserved.24 | Re-use process models to create required project documentation automatically Blueprint document Specification (draft) RICEF Master list RACI chart XXX XXX
- 25. ©2013 Software AG. All rights reserved.25 | ARIS – SAP SolMan Synchronization Scope Master dataMaster data Organizational Units SAP system landscape ProjectProject Scenario Process Process Steps Transactions End-user roles Documents Keywords & Attributes
- 26. ©2013 Software AG. All rights reserved.26 | Role Authorization 25 April 2013 | Software AG - Get There Faster | 26
- 27. ©2013 Software AG. All rights reserved.27 | SAP ESR Integration Fast search and easy design for new service requirements based on business process analysis Sustainability of business processes while laying the foundation for a service-oriented world ● Direct access to SAP’s Enterprise Service Repository (ESR) ● Browsing of ESR content from ARIS front- end and Merging of ESR objects into ARIS database ● Access of additional information from SAP Developer Network (SDN) and WSDL files ● Automatic generation of ESR business blueprint
- 28. ©2013 Software AG. All rights reserved.28 | Process-Driven SAP Realization Costs Reduction of SAP Projects up to 5 - 10% Safeguard Transfer of Business Processes into Implementation Speed SAP projects up to 25% faster Implementation bases on business processes Include and define SAP enterprise services Bridge from BPM to ALM ARIS and SAP Solution Manager as Single point of truth Automatic and Continuous Customizing Documentation
- 29. ©2013 Software AG. All rights reserved.29 | • Existing process information consolidated in a business process architecture • Flexible, ARIS-based management of process information • SAP implementation projects are up to 20 - 25 % faster • SAP project cost reduction between 5- 10 % Customer Success Story: Brenntag Chemicals Process-Driven SAP Implementation ISSUE: Process Harmonization in Heterogeneous IT Landscape
- 30. ©2013 Software AG. All rights reserved.30 | Process-Driven SAP Testing & Preparation Improves Process Quality in later project phases Saves Time by re-using existing data and processes Reduces Risks of incomplete testing Fast design of integration tests Flexible end-to-end test scenario recording Intuitive capturing of multiple test variants Automatic creation of test documents Sync with SAP Solution Manager and export to standard applications and HP Quality Center
- 31. ©2013 Software AG. All rights reserved.31 | ARIS Test Designer and its different Interface Scenarios Implementation Project Test Project Test Workbench
- 32. ©2013 Software AG. All rights reserved.32 | • Standardize and harmonize business processes and full documentation of all requirements • Business Process Management as foundation for implementation and testing • Graphical test case creation incl. test case documentation • Direct transmission to SAP for testing Customer Success Story: Deutsche Telekom AG Telecommunication SAP implementation & Process-Driven SAP Testing ISSUE: Testing of implemented business processes
- 33. ©2013 Software AG. All rights reserved.33 | Process-Driven SAP Training & Go-Live Support Quick, flexible and reliable publication of process information Safeguard global access for end user to key business process information Saves Time Easy and intuitive training platform Role-based and Business Process Based training High performance company wide process portal Direct connection between business processes and SAP systems Business processes and trainings all over the world and around the clock DMS integration for documents
- 34. ©2013 Software AG. All rights reserved.34 | Business Process and SAP Documentation at all Times Open process model Start SAP transaction Open SAP documentation
- 35. ©2013 Software AG. All rights reserved.35 | • ARIS became the “Single Point of Truth" for Océ’s processes, organization, applications, data, and infrastructure • Reduced number of variations for certain processes by as much as 30% • Lower implementation cost thanks to uniform processes • Improved link between business and IT Customer Success Story: Océ Paper Process-Driven SAP Implementation and Training ISSUE: Inflexible Organization and Complex IT Infrastructure
- 36. ©2013 Software AG. All rights reserved.36 | Run your SAP solution Process-Driven Saves time & money throughout sap solution lifecycle Transparency of business processes and SAP systems Lowest Project Risk & higher quality SAP template, roll-outs and upgrades Process Publication for central communication Project Management Cockpit Change Request Management and Process Governance infrastructure SAP run & operation support
- 37. ©2013 Software AG. All rights reserved.37 | • High process reusability for SAP projects has substantially reduced process documentation times, resulting in lower costs • Effective communication within the regionally distributed project team • Efficient implementation of user training • Flexible deployment of IT and shorter familiarization times for new users Customer Success Story: EVONIK Chemicals Process-Driven SAP implementation & global Rollout ISSUE: Global SAP Template and Roll-out
- 38. ©2013 Software AG. All rights reserved.38 | Company Process Web Publication SAP System Landscape Configuration Implementation & Operation Synchronization Business IT Business Process Design Design Your Company Processes
- 39. ©2013 Software AG. All rights reserved.39 | Methodology - Prime for Process-Driven SAP Management Integrated Methodology. Supports all SAP related project scenarios. Process-Oriented. Leverages Industry.PerformanceREADY predefined industry process content and accelerators. Based on ASAP (Accelerated SAP)
- 40. ©2013 Software AG. All rights reserved.40 | Methodology - Prime for Process-Driven SAP Management Combines the best features of pre-existing content and procedures Adapted to meet actual requirements and incorporate the latest methods and procedures Process-Driven SAP Standards ASAP AVE for SAP Process-Driven SAP Deliverables
- 41. ©2013 Software AG. All rights reserved.41 | Reduction of SAP project costs between 5-10 % and SAP implementation projects are up to 20 -25 % faster at Brenntag Reduction of SAP implementation time and costs at SABIC Europe Ongoing clarity and transparency with ARIS Business Architect at Unibail-Rodamco Evonik reduced process documentation times and costs for SAP projects substantially ARIS is the 'single point of truth' for Océ's processes Customer Statements
- 42. ©2013 Software AG. All rights reserved.42 | Best practice Own practice IMG IMG DOC BPMN 2.0 SAP NetWeaver BPM ARIS SAP NetWeaver Business Process Management Synchronization BPMN 2.0 export
- 43. ©2013 Software AG. All rights reserved.43 | Monitoring SAP Processes Limited visibility into SAP-based process steps
- 44. ©2013 Software AG. All rights reserved.44 | SAP ESB BPM BAM ApplicationApplication
- 45. ©2013 Software AG. All rights reserved.45 | How does Optimize for SAP work? Non-invasive integration with SAP • SAP Process Monitoring Agent installed with SAP Adapter on Integration Server • Process steps are configured in SAP’s Business Object Repository (BOR), automatically sending data to the Process Monitoring Agent • SAP-specific business content (Rules, KPI’s) and data models defined in Optimize • Events in the BOR directly configured; others can be easily added without programming
- 46. ©2013 Software AG. All rights reserved.46 | Process-Driven SAP Companies
- 47. ©2013 Software AG. All rights reserved. Questions?