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1
Copyright © 2015 Pearson Education, Inc.
Processes, Systems, and Information, 2e (McKinney/Kroenke)
Chapter 7 Supporting the Procurement Process with SAP
1) Procurement is an operational process executed hundreds or thousands of times a day in a
large organization.
Answer: TRUE
Difficulty: Easy
Chapter LO: 1
Course LO: Discuss the role of information systems in supply chain management and
performance
2) Buying raw materials from an external vendor is an example of procurement.
Answer: TRUE
Difficulty: Moderate
Chapter LO: 1
Course LO: Discuss the role of information systems in supply chain management and
performance
3) Finding reliable suppliers is a procurement objective among organizations.
Answer: TRUE
Difficulty: Easy
Chapter LO: 1
Course LO: Discuss the role of information systems in supply chain management and
performance
4) Outbound logistics is the primary activity in the procurement process that involves receiving,
storing, and disseminating inputs to products.
Answer: FALSE
Difficulty: Easy
Chapter LO: 1
Course LO: Discuss the role of information systems in supply chain management and
performance
5) A company stores the products that it manufactures in its raw materials inventory.
Answer: FALSE
Difficulty: Easy
Chapter LO: 1
Course LO: Discuss the role of information systems in supply chain management and
performance
6) Products awaiting delivery to customers are stored in the finished goods inventory.
Answer: TRUE
Difficulty: Easy
Chapter LO: 1
Course LO: Discuss the role of information systems in supply chain management and
performance
2
Copyright © 2015 Pearson Education, Inc.
7) Prior to the implementation of SAP, the warehouse manager was responsible for the
maintenance of inventory levels.
Answer: TRUE
Difficulty: Easy
Chapter LO: 2
Course LO: Discuss the role of information systems in supply chain management and
performance
8) A three-way match refers to the consistency in data between the invoice, purchase order, and
the receipt of goods.
Answer: TRUE
Difficulty: Moderate
Chapter LO: 2
Course LO: Discuss the role of information systems in supply chain management and
performance
9) Before the advent of SAP, most large organizations typically consolidated data in a single
database.
Answer: FALSE
Difficulty: Easy
AACSB: Information Technology
Chapter LO: 2
Course LO: Discuss the role of information systems in supply chain management and
performance
10) Traditional procurement processes enabled the generation of real-time accounting reports.
Answer: FALSE
Difficulty: Easy
AACSB: Information Technology
Chapter LO: 3
Course LO: Discuss the role of information systems in supply chain management and
performance
11) A major disadvantage of implementing SAP is that it weakens the internal controls that exist
within an organization.
Answer: FALSE
Difficulty: Easy
AACSB: Information Technology
Chapter LO: 3
Course LO: Discuss the role of information systems in supply chain management and
performance
3
Copyright © 2015 Pearson Education, Inc.
12) The purchasing agents in an organization had diverse training and experience prior to the
implementation of SAP, which in turn led to a variety of mistakes on the purchase order.
Answer: TRUE
Difficulty: Moderate
AACSB: Information Technology
Chapter LO: 3
Course LO: Discuss the role of information systems in supply chain management and
performance
13) The structure of an industry can be determined by using Porter's five forces model.
Answer: TRUE
Difficulty: Easy
AACSB: Information Technology
Chapter LO: 4
Course LO: Explain how IS can be used to gain and sustain competitive advantage
14) The steps required to install an ERP system is referred to as the implementation process.
Answer: TRUE
Difficulty: Easy
AACSB: Information Technology
Chapter LO: 4
Course LO: Discuss the role of information systems in supply chain management and
performance
15) Large organizations prefer to use SAP, Oracle, or Microsoft because they support the
integration of a wide variety of processes.
Answer: TRUE
Difficulty: Easy
AACSB: Information Technology
Chapter LO: 4
Course LO: Explain how IS can be used to gain and sustain competitive advantage
16) A gap analysis is performed to identify the suitable ERP vendor for an organization.
Answer: FALSE
Difficulty: Easy
AACSB: Information Technology
Chapter LO: 4
Course LO: Discuss the role of information systems in supply chain management and
performance
17) Organizations can configure the industry-specific inherent processes programmed in SAP.
Answer: TRUE
Difficulty: Moderate
AACSB: Information Technology
Chapter LO: 4
Course LO: Discuss the role of information systems in supply chain management and
performance
4
Copyright © 2015 Pearson Education, Inc.
18) Organizations must create procedures instructing employees on how to use the SAP system
to execute its processes.
Answer: TRUE
Difficulty: Easy
AACSB: Information Technology
Chapter LO: 4
Course LO: Discuss the role of information systems in supply chain management and
performance
19) The use of the SAP procurement process in place of the traditional procurement process
signifies that the same major activities are conducted but with significant changes in the Order
activity.
Answer: TRUE
Difficulty: Moderate
AACSB: Information Technology
Chapter LO: 5
Course LO: Discuss the role of information systems in supply chain management and
performance
20) A purchase requisition is a formal order sent to a supplier for the purchase of materials.
Answer: FALSE
Difficulty: Easy
AACSB: Information Technology
Chapter LO: 5
Course LO: Discuss the role of information systems in supply chain management and
performance
21) Human actors initiate the purchasing request in an SAP system.
Answer: FALSE
Difficulty: Easy
AACSB: Information Technology
Chapter LO: 5
Course LO: Discuss the role of information systems in supply chain management and
performance
22) A purchasing manager is responsible for the approval of a purchase request to be converted
into a purchase order.
Answer: TRUE
Difficulty: Easy
AACSB: Information Technology
Chapter LO: 5
Course LO: Discuss the role of information systems in supply chain management and
performance
5
Copyright © 2015 Pearson Education, Inc.
23) During the procurement process, the purchase requests that are generated using SAP are
shared directly with suppliers.
Answer: FALSE
Difficulty: Easy
AACSB: Information Technology
Chapter LO: 5
Course LO: Discuss the role of information systems in supply chain management and
performance
24) Every SAP screen has a title.
Answer: TRUE
Difficulty: Easy
AACSB: Information Technology
Chapter LO: 5
Course LO: Discuss the role of information systems in supply chain management and
performance
25) Users can input data in the header section of an SAP screen.
Answer: TRUE
Difficulty: Easy
AACSB: Information Technology
Chapter LO: 5
Course LO: Discuss the role of information systems in supply chain management and
performance
26) While using SAP, the purchasing manager must notify the corresponding suppliers after each
purchase order has been saved.
Answer: FALSE
Difficulty: Moderate
AACSB: Information Technology
Chapter LO: 5
Course LO: Discuss the role of information systems in supply chain management and
performance
27) A three-way check must be performed in a procurement process before posting an outgoing
payment to a vendor.
Answer: TRUE
Difficulty: Easy
AACSB: Information Technology
Chapter LO: 5
Course LO: Discuss the role of information systems in supply chain management and
performance
6
Copyright © 2015 Pearson Education, Inc.
28) Each actor involved in the procurement process interacts with SAP using a single, shared
screen.
Answer: FALSE
Difficulty: Easy
AACSB: Information Technology
Chapter LO: 5
Course LO: Discuss the role of information systems in supply chain management and
performance
29) SAP systems store all procurement data in a single database.
Answer: TRUE
Difficulty: Easy
AACSB: Information Technology
Chapter LO: 5
Course LO: Discuss the role of information systems in supply chain management and
performance
30) SAP makes procurement processes more responsive to customer demands.
Answer: TRUE
Difficulty: Easy
AACSB: Information Technology
Chapter LO: 5
Course LO: Discuss the role of information systems in supply chain management and
performance
31) Organizations typically implement SAP systems for just one process.
Answer: FALSE
Difficulty: Easy
AACSB: Information Technology
Chapter LO: 6
Course LO: Discuss the role of information systems in supply chain management and
performance
32) Supply chain processes are improved when processes share data.
Answer: TRUE
Difficulty: Easy
AACSB: Information Technology
Chapter LO: 6
Course LO: Discuss the role of information systems in supply chain management and
performance
7
Copyright © 2015 Pearson Education, Inc.
33) SAP enables organizations to share real-time data with suppliers, but it slows down the
procurement process.
Answer: FALSE
Difficulty: Easy
AACSB: Information Technology
Chapter LO: 6
Course LO: Discuss the role of information systems in supply chain management and
performance
34) Sharing data leads to an increase in the bullwhip effect in the supply chain.
Answer: FALSE
Difficulty: Easy
AACSB: Information Technology
Chapter LO: 6
Course LO: Discuss the role of information systems in supply chain management and
performance
35) The bullwhip effect occurs when companies order more supplies than are needed due to a
sudden change in demand.
Answer: TRUE
Difficulty: Easy
Chapter LO: 6
Course LO: Discuss the role of information systems in supply chain management and
performance
36) Process integration occurs when processes are mutually supportive.
Answer: TRUE
Difficulty: Easy
Chapter LO: 6
Course LO: Discuss the role of information systems in supply chain management and
performance
37) SAP process integration enables organizations to quickly respond to new consumer demands.
Answer: TRUE
Difficulty: Easy
Chapter LO: 6
Course LO: Discuss the role of information systems in supply chain management and
performance
38) The implementation of SAP does not require existing employees to change or upgrade their
skills.
Answer: FALSE
Difficulty: Easy
AACSB: Information Technology
Chapter LO: 7
Course LO: Discuss the role of information systems in supply chain management and
performance
8
Copyright © 2015 Pearson Education, Inc.
39) The adaptation of SAP may lead organizations to use more outsourcing.
Answer: TRUE
Difficulty: Easy
Chapter LO: 7
Course LO: Discuss the role of information systems in supply chain management and
performance
40) SAP systems automatically track raw material inventory and generate purchase requisitions
when reorder levels are reached.
Answer: TRUE
Difficulty: Easy
AACSB: Information Technology
Chapter LO: 7
Course LO: Discuss the role of information systems in supply chain management and
performance
41) Augmenting reality with procurement data makes procurement and production activities
more efficient.
Answer: TRUE
Difficulty: Moderate
AACSB: Information Technology
Chapter LO: 8
Course LO: Discuss the role of information systems in supply chain management and
performance
42) Transportation is the lowest cost activity of the procurement process.
Answer: FALSE
Difficulty: Easy
Chapter LO: 8
Course LO: Discuss the role of information systems in supply chain management and
performance
43) Additive manufacturing is also known as two-dimensional printing.
Answer: FALSE
Difficulty: Easy
AACSB: Information Technology
Chapter LO: 8
Course LO: Discuss the role of information systems in supply chain management and
performance
9
Copyright © 2015 Pearson Education, Inc.
44) ________ is the process of obtaining the goods and services needed by an organization.
A) Production
B) Procurement
C) Lead generation
D) Outbound logistics
Answer: B
Difficulty: Easy
Chapter LO: 1
Course LO: Discuss the role of information systems in supply chain management and
performance
45) A car manufacturer purchases components such as seat belts, fenders, window seals, and
panels from outside sources. This process of obtaining goods is called ________.
A) procurement
B) production
C) lead generation
D) outbound logistics
Answer: A
Difficulty: Moderate
AACSB: Analytical Thinking
Chapter LO: 1
Course LO: Discuss the role of information systems in supply chain management and
performance
46) Which of the following activities in the value chain obtains raw material and semi-finished
goods needed for the production process of an operations activity?
A) inbound logistics
B) customer service
C) marketing and sales
D) lead generation
Answer: A
Difficulty: Easy
Chapter LO: 1
Course LO: Discuss the role of information systems in supply chain management and
performance
47) Which of the following is a written document that requests the delivery of a specified
quantity of a product or service in return for payment?
A) memorandum of association
B) purchase order
C) term sheet
D) itemized bill
Answer: B
Difficulty: Easy
Chapter LO: 1
Course LO: Discuss the role of information systems in supply chain management and
performance
10
Copyright © 2015 Pearson Education, Inc.
48) A software consulting firm sends a formal document to its supplier, requesting the delivery
of 50 desktop computers. This is an example of a(n) ________.
A) term sheet
B) memorandum of association
C) purchase order
D) itemized bill
Answer: C
Difficulty: Easy
AACSB: Analytical Thinking
Chapter LO: 1
Course LO: Discuss the role of information systems in supply chain management and
performance
49) The resources of a procurement process are referred to as ________.
A) shares
B) services
C) invoices
D) inventories
Answer: D
Difficulty: Easy
Chapter LO: 1
Course LO: Discuss the role of information systems in supply chain management and
performance
50) Raw materials inventory stores product components and other goods that are ________.
A) manufactured within an organization
B) assembled and ready to be shipped to customers
C) returned by customers
D) procured from suppliers
Answer: D
Difficulty: Easy
Chapter LO: 1
Course LO: Discuss the role of information systems in supply chain management and
performance
51) Finished goods inventory contains items that are ________.
A) used as inputs in the firm's manufacturing process
B) awaiting delivery to customers
C) returned by customers due to quality issues
D) procured from suppliers for the production process
Answer: B
Difficulty: Easy
Chapter LO: 1
Course LO: Discuss the role of information systems in supply chain management and
performance
11
Copyright © 2015 Pearson Education, Inc.
52) RSA Cycles, Inc. is a leading bicycle manufacturer. The company manufactures bicycles that
cater to different market segments. Which of the following items stored in RSA's warehouse is
considered finished goods inventory?
A) metal parts obtained from small suppliers
B) tires that are procured from a vendor
C) bicycles that are to be shipped to retailers
D) tools that workers use in the production process
Answer: C
Difficulty: Moderate
AACSB: Analytical Thinking
Chapter LO: 1
Course LO: Discuss the role of information systems in supply chain management and
performance
53) When does the lead time in a procurement process come to an end?
A) when an order arrives at the warehouse
B) when an invoice is received from the supplier
C) when ordered goods are reflected in the purchase order database
D) when an order is placed with a supplier
Answer: A
Difficulty: Moderate
Chapter LO: 2
Course LO: Discuss the role of information systems in supply chain management and
performance
54) Which of the following documents is received by a firm from its suppliers and contains
details such as the amount due to the supplier and the purchase order number?
A) memorandum of association
B) term sheet
C) itemized bill
D) purchase requisition
Answer: C
Difficulty: Easy
Chapter LO: 2
Course LO: Discuss the role of information systems in supply chain management and
performance
12
Copyright © 2015 Pearson Education, Inc.
55) Which of the following is a major concern for organizations having departments that build
their own systems?
A) information silos
B) centralized database
C) itemized bills
D) integrated systems
Answer: A
Difficulty: Easy
AACSB: Information Technology
Chapter LO: 2
Course LO: Discuss the role of information systems in supply chain management and
performance
56) Which of the following is a warehouse concern faced by organizations without an ERP
system?
A) lack of financial control
B) insufficient inventory
C) accuracy of the three-way match
D) product promotions
Answer: B
Difficulty: Easy
AACSB: Information Technology
Chapter LO: 3
Course LO: Discuss the role of information systems in supply chain management and
performance
57) ________ systematically limit(s) the actions and behaviors of employees, processes, and
organizational systems to safeguard assets and to achieve objectives.
A) Internal controls
B) Collaborative systems
C) Distributed systems
D) Augmented reality
Answer: A
Difficulty: Easy
AACSB: Information Technology
Chapter LO: 3
Course LO: Discuss the role of information systems in supply chain management and
performance
13
Copyright © 2015 Pearson Education, Inc.
58) Which of the following is the first step in implementing an ERP system?
A) selecting an ERP vendor
B) creating a single inventory database
C) assessing the industry structure
D) configuring the ERP software
Answer: C
Difficulty: Easy
AACSB: Information Technology
Chapter LO: 4
Course LO: Describe the uses of enterprise systems and enterprise resource planning
59) Akers Inc., an IT services company, selects SAP as the preferred ERP vendor to integrate its
supply chain with that of its business partners. In this case, which of the following steps would
Akers most likely take next in implementing the ERP system?
A) determining the structure of its industry
B) picking inherent processes
C) measuring the system performance
D) performing a gap analysis
Answer: D
Difficulty: Hard
AACSB: Information Technology
Chapter LO: 4
Course LO: Discuss the role of information systems in supply chain management and
performance
60) Organizations use ________ to identify where their process expectations differ from SAP
capabilities.
A) gap analysis
B) bottlenecks
C) three-way match
D) critical path method
Answer: A
Difficulty: Easy
AACSB: Information Technology
Chapter LO: 4
Course LO: Explain how IS can be used to gain and sustain competitive advantage
61) Which of the following is the next step in implementing an SAP system after performing a
gap analysis?
A) evaluating ERP vendors
B) determining industry structure
C) crafting process objectives
D) creating a competitive strategy
Answer: C
Difficulty: Easy
Chapter LO: 4
Course LO: Explain how IS can be used to gain and sustain competitive advantage
14
Copyright © 2015 Pearson Education, Inc.
62) A(n) ________ is an internal company document that issues a request for a purchase.
A) term sheet
B) request tracker
C) itemized bill
D) purchase requisition
Answer: D
Difficulty: Easy
Chapter LO: 5
Course LO: Discuss the role of information systems in supply chain management and
performance
63) Which of the following statements is true about the effect of implementing SAP in the
accounting process?
A) Agents' training and experiences will vary leading to several mistakes in the purchase orders.
B) Real-time data sharing will reduce roll-up time.
C) Three-way discrepancies will take time to correct.
D) Weak internal controls will lead to limited scrutiny of purchases.
Answer: B
Difficulty: Easy
AACSB: Information Technology
Chapter LO: 5
Course LO: Discuss the role of information systems in supply chain management and
performance
64) The systems manager of an organization issues a request to the purchasing manager for the
purchase of 15 new desktop computers. This document is an example of a(n) ________.
A) request tracker
B) purchase requisition
C) term sheet
D) itemized bill
Answer: B
Difficulty: Easy
AACSB: Information Technology
Chapter LO: 5
Course LO: Discuss the role of information systems in supply chain management and
performance
15
Copyright © 2015 Pearson Education, Inc.
65) An organization shares ________ with its suppliers using SAP.
A) sales revenue information
B) purchase orders
C) purchase requests
D) warehouse statistics
Answer: B
Difficulty: Easy
AACSB: Information Technology
Chapter LO: 5
Course LO: Discuss the role of information systems in supply chain management and
performance
66) Which of the following actions is most likely performed manually in a procurement process
using SAP?
A) notifying the supplier
B) generating a purchase request
C) approving a purchase requisition
D) creating a unique PO number
Answer: C
Difficulty: Easy
AACSB: Information Technology
Chapter LO: 5
Course LO: Discuss the role of information systems in supply chain management and
performance
67) Which of the following is most likely the final activity of the procurement process after the
implementation of SAP?
A) approving a purchase requisition
B) generating an invoice
C) creating a goods receipt
D) posting an outgoing payment
Answer: D
Difficulty: Easy
AACSB: Information Technology
Chapter LO: 5
Course LO: Discuss the role of information systems in supply chain management and
performance
16
Copyright © 2015 Pearson Education, Inc.
68) The returns management process in a supply chain manages ________.
A) returns of faulty inputs used in the production process
B) relationships with internal suppliers
C) returns of faulty products for businesses
D) financial returns from sales and other sources
Answer: C
Difficulty: Easy
AACSB: Information Technology
Chapter LO: 6
Course LO: Discuss the role of information systems in supply chain management and
performance
69) Which of the following is an objective of the returns management process?
A) efficiently getting the defective products to the right supplier in the supply chain
B) automating and simplifying a variety of supply chain processes
C) determining the criteria for supplier selection and adding and removing suppliers
D) designing and integrating all supply chain processes
Answer: A
Difficulty: Moderate
Chapter LO: 6
Course LO: Discuss the role of information systems in supply chain management and
performance
70) SAP can reduce the lead time in procurement processes due to its ability to ________.
A) perform gap analysis
B) share real-time data
C) perform manual processes
D) decentralize information
Answer: B
Difficulty: Moderate
AACSB: Information Technology
Chapter LO: 6
Course LO: Discuss the role of information systems in supply chain management and
performance
71) The ________ effect occurs when companies order more supplies than are needed due to a
sudden change in demand.
A) just-in-time
B) roll-up
C) bullwhip
D) Doppler
Answer: C
Difficulty: Easy
Chapter LO: 6
Course LO: Discuss the role of information systems in supply chain management and
performance
17
Copyright © 2015 Pearson Education, Inc.
72) A large manufacturing company offered a 40 percent discount on all its products for a short
period of time. As a result, the retailers ordered and stocked more products than needed in order
to cash in on the opportunity. This scenario exemplifies the ________.
A) just-in-time effect
B) roll-up process
C) Doppler effect
D) bullwhip effect
Answer: D
Difficulty: Moderate
AACSB: Analytical Thinking
Chapter LO: 6
Course LO: Discuss the role of information systems in supply chain management and
performance
73) Which of the following is a potential solution to the bullwhip effect?
A) increasing the number of levels in the supply chain
B) increasing manufacturing capacity
C) reducing the number of salespeople
D) sharing sales order data in real-time
Answer: D
Difficulty: Moderate
AACSB: Information Technology
Chapter LO: 6
Course LO: Discuss the role of information systems in supply chain management and
performance
74) A ________ occurs when a limited resource greatly reduces the output of an integrated series
of activities or processes.
A) bottleneck
B) buy-in
C) three-way match
D) bullwhip
Answer: A
Difficulty: Easy
Chapter LO: 6
Course LO: Discuss the role of information systems in supply chain management and
performance
18
Copyright © 2015 Pearson Education, Inc.
75) Which of the following statements is true about the impact of SAP on organizations?
A) Organizations become less process-focused after implementing SAP.
B) Organizations tend to avoid outsourcing after implementing SAP.
C) Inter-departmental data sharing reduces after implementing SAP.
D) People require new sets of skills after implementing SAP.
Answer: D
Difficulty: Moderate
AACSB: Information Technology
Chapter LO: 7
Course LO: Discuss the role of information systems in supply chain management and
performance
76) With ________, computer data or graphics are overlaid onto the physical environment.
A) radio-frequency identification
B) augmented reality
C) 3D printing
D) digital fabrication
Answer: B
Difficulty: Easy
AACSB: Information Technology
Chapter LO: 8
Course LO: Discuss the role of information systems in supply chain management and
performance
77) Radio-frequency identification technology is used in supply chains to ________.
A) enable audio authentication
B) facilitate 3D printing
C) enhance the sensory appeal of products
D) recognize and track items
Answer: D
Difficulty: Easy
AACSB: Information Technology
Chapter LO: 8
Course LO: Discuss the role of information systems in supply chain management and
performance
19
Copyright © 2015 Pearson Education, Inc.
78) A manufacturer wants to keep track of all of its shipments to suppliers, retailers, and
customers until delivery. Which of the following is used for this purpose?
A) radio-frequency identification
B) roll-up technology
C) augmented reality
D) additive manufacturing
Answer: A
Difficulty: Easy
AACSB: Information Technology
Chapter LO: 6
Course LO: Discuss the role of information systems in supply chain management and
performance
79) In additive manufacturing, objects are manufactured through the ________.
A) placement of integrated chips on objects
B) deposition of successive layers of material
C) superimposition of computer data on physical objects
D) use of computer graphics and animation exclusively
Answer: B
Difficulty: Easy
AACSB: Information Technology
Chapter LO: 8
Course LO: Discuss the role of information systems in supply chain management and
performance
80) Which of the following is a term that refers to selling a product or system for less than its
true price?
A) bottleneck
B) roll up
C) buy-in
D) bullwhip
Answer: C
Difficulty: Easy
Chapter LO: 8
Course LO: Discuss the ethical and social issues raised by the use of information systems
81) Describe procurement in an organization.
Answer: Procurement is the process of obtaining goods and services such as raw materials,
machine spare parts, and cafeteria services. Procurement is an operational process executed
hundreds or thousands of times a day in a large organization.
Difficulty: Easy
Chapter LO: 1
Course LO: Discuss the role of information systems in supply chain management and
performance
20
Copyright © 2015 Pearson Education, Inc.
82) What are the main procurement activities?
Answer: The three main procurement activities are Order, Receive, and Pay. These three
activities are performed by actors in different departments.
Difficulty: Easy
Chapter LO: 1
Course LO: Discuss the role of information systems in supply chain management and
performance
83) Describe the importance of procurement as an organizational process.
Answer: Procurement is the most common organizational process. Every organization, from
single employee startups to Walmart, from county to federal governments, relies on its
Procurement process. For businesses that make products, procurement is a vital process as all the
raw material and parts needed for production or assembly must first be procured. However, even
firms that provide services depend on procurement. For example, hospitals need thousands of
health care products, and universities need food, equipment, landscaping services, and mascots.
Difficulty: Moderate
Chapter LO: 1
Course LO: Discuss the role of information systems in supply chain management and
performance
84) What are the typical procurement objectives of an organization?
Answer: Many organizations have similar procurement objectives; the most common are saving
time and money. According to some estimates, a well-managed procurement process can spend
half as much as a poorly managed procurement process to acquire the same goods. Other
procurement effectiveness objectives include finding reliable, high-quality suppliers; maintaining
good relationships with existing suppliers; and supporting other processes in the organization
such as sales and operations. Procurement processes also seek to be efficient–to be less costly
and to generate fewer failures, such as stockouts, errors, and products that need to be returned to
suppliers.
Difficulty: Moderate
Chapter LO: 1
Course LO: Discuss the role of information systems in supply chain management and
performance
85) Describe raw materials inventory and finished goods inventory.
Answer: Raw materials inventory stores components like bicycle tires and other goods procured
from suppliers. These raw materials must be on hand for assembly operations to occur in the
Production process. Finished goods inventory is the completed products awaiting delivery to
customers.
Difficulty: Easy
Chapter LO: 1
Course LO: Discuss the role of information systems in supply chain management and
performance
21
Copyright © 2015 Pearson Education, Inc.
86) Define the term lead time.
Answer: The time required for a supplier to deliver an order is called the lead time. The lead
time ends when the order arrives at the warehouse and the Receive Goods activity occurs.
Difficulty: Easy
Chapter LO: 2
Course LO: Discuss the role of information systems in supply chain management and
performance
87) Explain the accounting problems faced by organizations using traditional procurement
processes.
Answer: One of the problems was to ensure that the three-way match was correct. When
discrepancies occurred, the accounting department had to begin a costly and labor-intensive
process that required several emails to the warehouse and the supplier to resolve. The other
accounting problem was that accounting reports always lagged; they were never up to the
minute. This was a result of not sharing real-time accounting data throughout the organization.
Difficulty: Moderate
AACSB: Information Technology
Chapter LO: 3
Course LO: Discuss the role of information systems in supply chain management and
performance
88) What are internal controls?
Answer: Internal controls systematically limit the actions and behaviors of employees,
processes, and systems within the organization to safeguard assets and achieve objectives.
Difficulty: Easy
AACSB: Information Technology
Chapter LO: 3
Course LO: Discuss the role of information systems in supply chain management and
performance
89) How do large organizations select an ERP system and determine process objectives and
measures?
Answer: Organizations begin by determining the structure of the industry, followed by pursuing
a competitive strategy. Next, they select an ERP vendor. Large organizations have realized that
only SAP, Microsoft, and ORACLE can support the wide variety of processes they want to
integrate. Once SAP is selected, organizations spend several months on a gap analysis
identifying where their process expectations and SAP capabilities differ. Once the gap analysis is
complete, the management crafts objectives and measures for each of the organization's
processes.
Difficulty: Moderate
AACSB: Information Technology
Chapter LO: 4
Course LO: Discuss the role of information systems in supply chain management and
performance
22
Copyright © 2015 Pearson Education, Inc.
90) Describe the steps that follow after the gap analysis is conducted.
Answer: Once the gap analysis is complete, the management crafts objective and measures for
the organization's processes. Next, inherent processes are selected and procedures are written for
employees on how to use SAP to execute those processes. Finally, the users are trained and the
system is tested.
Difficulty: Easy
AACSB: Information Technology
Chapter LO: 4
Course LO: Discuss the role of information systems in supply chain management and
performance
91) Describe the purchase requisition activity after the implementation of SAP.
Answer: A purchase requisition (PR) is an internal company document that issues a request for a
purchase. This activity is automated in an SAP system, where a computer is the actor, not a
human. For example, a PR is automatically generated when the amount of raw material inventory
goes below the reorder point.
Difficulty: Easy
AACSB: Information Technology
Chapter LO: 5
Course LO: Discuss the role of information systems in supply chain management and
performance
92) Describe the benefits of implementing SAP in the accounting process.
Answer: SAP enables the sharing of real-time data which limits the errors caused, and sharing of
real-time data reduces the roll-up time.
Difficulty: Easy
AACSB: Information Technology
Chapter LO: 5
Course LO: Discuss the role of information systems in supply chain management and
performance
23
Copyright © 2015 Pearson Education, Inc.
93) Describe the following:
(1) Supplier Relationship Management
(2) Returns Management
(3) Supplier Evaluation
Answer: The Supplier Relationship Management (SRM) process automates, simplifies, and
accelerates a variety of supply chain processes. Broader than the single procurement process,
SRM is a management process that helps companies reduce procurement costs, build
collaborative supplier relationships, better manage supplier options, and improve time to market.
The Returns Management process manages returns of faulty products for businesses. Efficiently
getting the defect to the right supplier and charging the right cost to each company in the supply
chain are the goals of the Returns Management process.
The Supplier Evaluation process determines the criteria for supplier selection and adds and
removes suppliers from the list of approved suppliers.
Difficulty: Easy
Chapter LO: 6
Course LO: Discuss the role of information systems in supply chain management and
performance
94) When does the bullwhip effect occur?
Answer: The bullwhip effect occurs when companies order more supplies than are needed due
to a sudden change in demand.
Difficulty: Easy
AACSB: Information Technology
Chapter LO: 6
Course LO: Discuss the role of information systems in supply chain management and
performance
95) Describe the changes that companies face while pursuing a procurement process with SAP.
Answer: When companies use SAP to improve their processes, the company changes in
significant ways. Some changes can be anticipated and are clear from the beginning. Other
changes are more subtle and less expected, such as the new sets of skills necessary to optimize a
supply chain. Another change that can be expected is that organizations become more process
focused; that is, they increasingly focus on the inputs and outputs of its processes to connect with
partner firms. Finally, the adoption of SAP may lead organizations to use more outsourcing.
Many firms outsource parts of their production to take advantage of other firms that can produce
a subassembly or service cheaper than they can.
Difficulty: Easy
AACSB: Information Technology
Chapter LO: 7
Course LO: Discuss the role of information systems in supply chain management and
performance
24
Copyright © 2015 Pearson Education, Inc.
96) Describe the concept of augmented reality (AR) with an example.
Answer: With augmented reality (AR), computer data or graphics are overlaid onto the physical
environment. Example: Google Glass uses AR to superimpose computer data on eyeglasses to
augment what the user sees when looking through the glasses. Using these glasses, warehouse
workers can look at the warehouse and see overlaid on top data about the location of a product
they are looking for, the arrival date of the next shipment of a particular item, or the weight of a
container. By augmenting reality with procurement data, organizations can save time looking for
items and make other procurement and production activities more efficient.
Difficulty: Moderate
AACSB: Information Technology
Chapter LO: 8
Course LO: Discuss the role of information systems in supply chain management and
performance
97) Describe radio-frequency identification technology.
Answer: Radio-frequency identification (RFID) technology can be used to identify and track
items in the supply chain. As small and as cheap as a grain of rice, RFID chips broadcast data to
receivers that can display and record the data. In the supply chain domain, suppliers put RFID
chips on the outside of boxes and shipping pallets so that when those boxes get to their
destination, the receiving company can know the contents of the box without opening it. This
makes tracking inventory faster and cheaper for all collaborating companies in a supply chain.
Difficulty: Easy
AACSB: Information Technology
Chapter LO: 8
Course LO: Discuss the role of information systems in supply chain management and
performance
98) Describe how 3D printing technologies impact an organization's procurement process.
Answer: With 3D printing, also called additive manufacturing, objects are manufactured through
the deposition of successive layers of material. Just as two-dimensional printers deposit ink in
two dimensions, 3D printers deposit material in three dimensions, layering material in the third
dimension as it dries. Rather than relying on suppliers for all its raw materials, organizations may
choose to "print" some raw materials in-house.
Difficulty: Easy
AACSB: Information Technology
Chapter LO: 8
Course LO: Discuss the role of information systems in supply chain management and
performance
Exploring the Variety of Random
Documents with Different Content
Processes Systems and Information An Introduction to MIS 2nd Edition McKinney Test Bank
Processes Systems and Information An Introduction to MIS 2nd Edition McKinney Test Bank
Processes Systems and Information An Introduction to MIS 2nd Edition McKinney Test Bank
The Project Gutenberg eBook of In a Toy
Shop: A Christmas Play for Small Children
This ebook is for the use of anyone anywhere in the United
States and most other parts of the world at no cost and with
almost no restrictions whatsoever. You may copy it, give it away
or re-use it under the terms of the Project Gutenberg License
included with this ebook or online at www.gutenberg.org. If you
are not located in the United States, you will have to check the
laws of the country where you are located before using this
eBook.
Title: In a Toy Shop: A Christmas Play for Small Children
Author: Effa E. Preston
Release date: June 28, 2017 [eBook #55001]
Most recently updated: October 23, 2024
Language: English
Credits: Produced by Richard Tonsing, Emmy, MFR and the
Online
Distributed Proofreading Team at http://www.pgdp.net
(This
file was produced from images generously made
available
by The Internet Archive)
*** START OF THE PROJECT GUTENBERG EBOOK IN A TOY SHOP:
A CHRISTMAS PLAY FOR SMALL CHILDREN ***
Price, 25 Cents
In a Toy Shop
A Christmas Play for Small Children
By
EFFA E. PRESTON
PAINE PUBLISHING CO.
DAYTON, OHIO
Song Specialties for Your Entertainments
Teachers are discovering that no matter how much novelty there is in their
entertainment, how well it is arranged, how thoroughly drilled, if they want to
hold the active interest of the audience they must use the best of songs. The
songs must be real novelties. The words must be interesting as well as
decidedly clever. The music must be catchy and abounding in rich melody. With
these things in mind we have prepared this list of superior song novelties for our
patrons. All are in regular sheet music form.
Price, 35 cents each; 5 for $1.25
WELCOME SONGS
We’ve Just Arrived from Bashful Town.
We Hope You’ve Brought Your Smiles Along.
Come and Partake of Our Welcome Cake.
We’re Very Glad to See You Here.
With Quaking Hearts We Welcome You.
CLOSING SONGS
Mr. Sun and Mrs. Moon.
Now, Aren’t You Glad You Came?
We Do Not Like to Say Goodbye.
We’ll Now Have to Say Goodbye.
Paine Publishing Co., Dayton, Ohio
Processes Systems and Information An Introduction to MIS 2nd Edition McKinney Test Bank
IN A TOY SHOP
A Christmas Play for Small Children
By Effa E. Preston
COPYRIGHT, 1922, BY L. M. PAINE
PAINE PUBLISHING COMPANY
DAYTON, OHIO
Processes Systems and Information An Introduction to MIS 2nd Edition McKinney Test Bank
In a Toy Shop
SCENE
Interior of toy shop—counter at back of stage, stools in front of
counter. No toys are in sight as place is closed for the night. When
curtain rises the proprietor has on hat and coat ready to leave.
TIME
Late in the evening the week before Christmas.
CHARACTERS AND COSTUMES
Soldiers—Boys in blue soldier suits or in scout suits.
Books—Girls in white, book covers of yellow cardboard suspended,
front and back, from shoulders. Names printed on covers in black
letters.
Blocks—Girls in white, hollow white pasteboard box fastened about
waist. All four sides of box bear same letter in red. There are
letters for CAT, DOG and HEN. Any letters which spell a word may
be used.
Tops—Any number of girls in bright red dresses, very short, full
skirts that stand out as they spin.
Jumping Jacks—Boys in bright green suits made like tights, legs cut to
cover feet, pointed green caps, long sticks fastened up their
backs.
Dolls—Girls with blonde curls, half in pink dresses and hats; rest in
blue, white slippers and stockings.
Teddy Bear—Boy in bear suit, false face.
Sticks of Candy—Girls dressed in long straight gowns of striped
material, stripes running around. May be red and white, black and
white, yellow and white, green and white, and brown and white.
Dominoes—Represented by three girls in white with dominoes made
of black cardboard with white numbers pinned on dresses. Use
double six, double five and double fours.
Proprietor—Tall boy in cap and long overcoat.
In a Toy Shop
Proprietor: I’m glad it’s closing time for I’m tired. I always work so
hard the week before Christmas and I had a lot of new toys to
put away today. I hope I have no trouble in selling them but
times are hard. [Shakes head.] Times are hard and Christmas
isn’t what it used to be.
[He goes out, locking door. A light is left burning for the night. A
voice calls from back of counter which should be high to make toys
seem small.]
Voice: Has he really gone?
Second Voice, from large box in corner. [It is the Teddy Bear.] Yes, I
heard the door slam.
First Voice: Come on out, friends, he’s gone.
From behind counter come Tin Soldiers, marching in single file to
tune of John Brown’s Body. They sing.
First Tin Soldier:
We’re brave toy soldiers dressed in uniforms so bright and new.
We’ve been packed in horrid boxes till we’re feeling very blue.
You’ll find us sturdy fighters and we’re brave defenders too,
Toy soldiers brave and bold.
Chorus:
See the brave toy soldiers marching,
See the brave toy soldiers marching,
See the brave toy soldiers marching,
Toy soldiers brave and bold.
Second Tin Soldier:
We’ve never been in battle but we’re very sure we’re brave
And in any time of danger we’ll be proud our land to save,
And you’ll always find us marching where our bonny flag shall wave,
Toy soldiers brave and bold.
Third Tin Soldier:
We’re every one commanders—I give orders just to me
And all the others drill themselves as fine as fine can be.
We’re a most delightful army as you all can plainly see,
Toy soldiers brave and bold.
If possible a simple military drill should be performed. They march to one side.
From behind counter come books. They go to front of stage. As each one
finishes saying her verse she steps to rear of stage across from Soldiers.
First Book: I’m Grimm’s Fairy Tales—every one likes me.
Second Book: I’m Peter Rabbit, as cunning as can be.
Third Book: I’m Anderson’s Fairy Tales, charming and sweet.
Fourth Book: I’m Black Beauty, a horse so fleet.
Fifth Book: I’m Alice in Wonderland—funny and queer.
Sixth Book: I’m the Bluebird—happy and dear.
Seventh Book: I’m Robinson Crusoe—adventures so wild.
Eighth Book: I’m Mother Goose, loved by every child.
Ninth Book: I’m Hiawatha, the Indian boy.
Tenth Book: I’m Peter Pan, the spirit of joy.
All:
We’re nice gifts for Christmas,
As nice as can be,
And a child will be lucky
If Santa brings me. [Pointing to self.]
[Blocks come from behind the counter.]
All Blocks: We spell words.
[Three Blocks, C, A, T, step out from rest and say]: C—A—T— spells
cat.
[In same way other blocks spell DOG and HEN.]
C Block:
C’s a charming letter and stands for lots of things,
For candy, curls, and cream cakes, for crows with shiny wings.
A Block:
A’s an awful letter, it stands for aches and ails,
For anger, anxious, artful, and apes with curly tails.
T Block:
T’s a tiresome letter, it stands for teach and time
For test and think and thunder, for tickets, each a dime.
D Block:
D’s a dainty letter, it stands for dear and dove,
For delicate, delicious, for dollies that you love.
O Block:
O’s an oval letter, it stands for oak and oar,
For oatmeal and for oven, for owl and open door.
G Block:
G’s a gaudy letter, it stands for gilt and gold,
For gorgeous, grand and gleeful, for gladness, too, I’m told.
H Block:
H is a happy letter, it stands for Ho, Ho, Ho,
For hop and hope and helping, for health and home you know.
E Block:
E is an eccentric letter, it stands for ear and eye,
For enter and for exit, and it is the end of pie.
N Block:
N is a needed letter, it stands for nosegay bright,
It stands for nice and naughty, for nonsense, noon and night.
All Blocks:
We can spell Christmas and Santa Claus; we can spell
anything, but we’re tired now, we’ll have to rest.
[Blocks go to rear of stage, in front of soldiers.]
[Tops run out,—as they reach center of stage they sing.]
Air: RIG-A-JIG-JIG
1—We gayly spin with merry din
Ho—ho—ho—ho—ho—ho—ho—ho.
When’er we come you’ll hear us hum.
Ho—ho—ho—ho—ho—ho.
Chorus:
Spinning around hear us gayly hum,
We gayly hum, we gayly hum.
Spinning around hear us gayly hum,
We gayly, gayly hum.
We spin and hum, we spin and hum.
We spin and hum, we spin and hum.
Spinning around hear us gayly hum,
We spin and gayly hum.
2—With dizzy head and dress of red
Ho—ho—ho—ho—ho—ho—ho—ho,
We turn and twirl and twist and whirl,
Ho—ho—ho—ho—ho—ho.
[They spin round and round making a humming sound until
exhausted. They fall back opposite blocks, in front of books. Jumping
Jacks come out walking jerkily.]
All Jumping Jacks:
We are the jolly Jumping Jacks,
And pointed sticks run up our backs.
A trifle awkward we admit,
But everywhere we make a hit.
We’ll do some stunts to please you now.
Come—all together we will bow. [They bow.]
[They do the following drill to music of any lively march holding
each number four beats.]
Drill: 1—Heads down. 2—Heads up. 3—Right hand up. 4—Left
hand up. 5—Both hands down. 6—Right knee up. 7—Right knee
down. 8—Left knee up. 9—Left knee down. 10—Hands on hips.
11—Bow. 12—Stand at attention.
This may be continued indefinitely or modified in many ways. The Jumping Jacks
should stand in two rows. After first part of drill is finished have first row bend
knees low through four beats, then rise and second row bend knees for four
beats and repeat till tired, when all march to rear of stage in front of blocks. All
movements as jerky as possible.
[Dolls come to front of stage and sing.]
Song—Air: MASSA’S IN THE COLD, COLD GROUND
1—We are beautiful French dollies—
See our dresses fine.
See our curling hair so golden,
See our lovely bright eyes shine.
We can say Papa and Mama
Close our eyes and cry,
We are most delightful dollies,
And of course our price is high.
Chorus:
Lovely French dollies,
Most polite are we,
Would you like to be my owner?
Just step in and purchase me.
2—We have crossed the briny ocean
Just to come to you,
And we’re feeling almost homesick,
Feeling rather sad and blue.
If some little girl should buy us
We would happy be.
We belong in Christmas stockings,
Hanging from a Christmas tree.
[They go in front of tops, moving stiffly. Lid of box in corner raises
slowly and a Teddy Bear sticks out his head.]
Teddy Bear: Are you sure there aren’t any hunters here?
Soldiers: Yes, it’s all right, Teddy, come on out and stretch your legs.
You must be stiff sitting in that box so long. [Teddy Bear comes
slowly out stretching himself and yawning.]
Teddy:
Woof, Woof. I’d like some honey.
Or something good and sweet.
I hope whoever comes for me
Knows what bears like to eat.
I’m always, always, hungry,
But gentle, kind and mild.
And it gives me lots of pleasure
To embrace a little child.
All: But, Teddy, you hug them too hard.
Teddy: No, really I don’t, that’s only gossip you’ve heard I’m always
very gentle and I love folks very much. I’m too affectionate I’m
afraid.
[Teddy goes to back of stage and sits on floor rubbing his legs which
are stiff from being so long in the box.]
Enter Sticks of Candy.
All say:
We are very popular because we are so sweet.
And some folks fairly eat us up. We’re always very neat.
For we’re wrapped in tissue paper as soon as we are made
And that’s why we are always fresh and our colors never fade.
Peppermint Stick [red and white]:
I have a hot temper but yet I agree
With most everybody as well as can be.
I’m of peppermint flavor and fine after dinner.
I’ll help you digest all your food and grow thinner.
Black and White Stick, Licorice:
If you have a cough try me,
Your cold I’ll help right instantly.
I’m made of licorice and will
Help you over many an ill.
Lemon Stick [yellow and white]:
Who likes lemon? I’m lovely and hard.
Try me just once and I’ll win your regard.
Spearmint Stick [green and white]:
Spearmint’s so refreshing, just try me.
I will make you cheerful you will all agree.
Chocolate Stick [brown and white]:
Everyone eats chocolate, girls and boys as well,
If the rest stay in the jar, I am sure I’ll sell.
All Sticks:
We all are very filling
For Christmas stockings and are willing
To bet we’ll be the first to sell.
All Others: Don’t be so conceited. Your praise let others tell.
[Sticks go to back of stage. Dominoes enter.]
Dominoes: We represent the pack. The rest are too tired to come out
but we have more spots than they, so are stronger. We think
there should be a game of Dominoes in every stocking this
Christmas.
All Others: So do we, Spots, so do we.
[Dominoes sit on floor. Clock strikes twelve.]
A Soldier: Twelve o’clock. We’d better go back to our shelves and
boxes.
A Doll: Yes, we need lots of sleep so we’ll look nice tomorrow. I’d
hate not to be sold.
All Toys: I’m sure I’ll be sold, anyway.
Teddy Bear: Let’s sing a song and then get back where we belong.
All sing—
Air: HOME, SWEET HOME

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Processes Systems and Information An Introduction to MIS 2nd Edition McKinney Test Bank

  • 1. Processes Systems and Information An Introduction to MIS 2nd Edition McKinney Test Bank install download https://testbankfan.com/product/processes-systems-and- information-an-introduction-to-mis-2nd-edition-mckinney-test- bank/ Download more testbank from https://testbankfan.com
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  • 4. 1 Copyright © 2015 Pearson Education, Inc. Processes, Systems, and Information, 2e (McKinney/Kroenke) Chapter 7 Supporting the Procurement Process with SAP 1) Procurement is an operational process executed hundreds or thousands of times a day in a large organization. Answer: TRUE Difficulty: Easy Chapter LO: 1 Course LO: Discuss the role of information systems in supply chain management and performance 2) Buying raw materials from an external vendor is an example of procurement. Answer: TRUE Difficulty: Moderate Chapter LO: 1 Course LO: Discuss the role of information systems in supply chain management and performance 3) Finding reliable suppliers is a procurement objective among organizations. Answer: TRUE Difficulty: Easy Chapter LO: 1 Course LO: Discuss the role of information systems in supply chain management and performance 4) Outbound logistics is the primary activity in the procurement process that involves receiving, storing, and disseminating inputs to products. Answer: FALSE Difficulty: Easy Chapter LO: 1 Course LO: Discuss the role of information systems in supply chain management and performance 5) A company stores the products that it manufactures in its raw materials inventory. Answer: FALSE Difficulty: Easy Chapter LO: 1 Course LO: Discuss the role of information systems in supply chain management and performance 6) Products awaiting delivery to customers are stored in the finished goods inventory. Answer: TRUE Difficulty: Easy Chapter LO: 1 Course LO: Discuss the role of information systems in supply chain management and performance
  • 5. 2 Copyright © 2015 Pearson Education, Inc. 7) Prior to the implementation of SAP, the warehouse manager was responsible for the maintenance of inventory levels. Answer: TRUE Difficulty: Easy Chapter LO: 2 Course LO: Discuss the role of information systems in supply chain management and performance 8) A three-way match refers to the consistency in data between the invoice, purchase order, and the receipt of goods. Answer: TRUE Difficulty: Moderate Chapter LO: 2 Course LO: Discuss the role of information systems in supply chain management and performance 9) Before the advent of SAP, most large organizations typically consolidated data in a single database. Answer: FALSE Difficulty: Easy AACSB: Information Technology Chapter LO: 2 Course LO: Discuss the role of information systems in supply chain management and performance 10) Traditional procurement processes enabled the generation of real-time accounting reports. Answer: FALSE Difficulty: Easy AACSB: Information Technology Chapter LO: 3 Course LO: Discuss the role of information systems in supply chain management and performance 11) A major disadvantage of implementing SAP is that it weakens the internal controls that exist within an organization. Answer: FALSE Difficulty: Easy AACSB: Information Technology Chapter LO: 3 Course LO: Discuss the role of information systems in supply chain management and performance
  • 6. 3 Copyright © 2015 Pearson Education, Inc. 12) The purchasing agents in an organization had diverse training and experience prior to the implementation of SAP, which in turn led to a variety of mistakes on the purchase order. Answer: TRUE Difficulty: Moderate AACSB: Information Technology Chapter LO: 3 Course LO: Discuss the role of information systems in supply chain management and performance 13) The structure of an industry can be determined by using Porter's five forces model. Answer: TRUE Difficulty: Easy AACSB: Information Technology Chapter LO: 4 Course LO: Explain how IS can be used to gain and sustain competitive advantage 14) The steps required to install an ERP system is referred to as the implementation process. Answer: TRUE Difficulty: Easy AACSB: Information Technology Chapter LO: 4 Course LO: Discuss the role of information systems in supply chain management and performance 15) Large organizations prefer to use SAP, Oracle, or Microsoft because they support the integration of a wide variety of processes. Answer: TRUE Difficulty: Easy AACSB: Information Technology Chapter LO: 4 Course LO: Explain how IS can be used to gain and sustain competitive advantage 16) A gap analysis is performed to identify the suitable ERP vendor for an organization. Answer: FALSE Difficulty: Easy AACSB: Information Technology Chapter LO: 4 Course LO: Discuss the role of information systems in supply chain management and performance 17) Organizations can configure the industry-specific inherent processes programmed in SAP. Answer: TRUE Difficulty: Moderate AACSB: Information Technology Chapter LO: 4 Course LO: Discuss the role of information systems in supply chain management and performance
  • 7. 4 Copyright © 2015 Pearson Education, Inc. 18) Organizations must create procedures instructing employees on how to use the SAP system to execute its processes. Answer: TRUE Difficulty: Easy AACSB: Information Technology Chapter LO: 4 Course LO: Discuss the role of information systems in supply chain management and performance 19) The use of the SAP procurement process in place of the traditional procurement process signifies that the same major activities are conducted but with significant changes in the Order activity. Answer: TRUE Difficulty: Moderate AACSB: Information Technology Chapter LO: 5 Course LO: Discuss the role of information systems in supply chain management and performance 20) A purchase requisition is a formal order sent to a supplier for the purchase of materials. Answer: FALSE Difficulty: Easy AACSB: Information Technology Chapter LO: 5 Course LO: Discuss the role of information systems in supply chain management and performance 21) Human actors initiate the purchasing request in an SAP system. Answer: FALSE Difficulty: Easy AACSB: Information Technology Chapter LO: 5 Course LO: Discuss the role of information systems in supply chain management and performance 22) A purchasing manager is responsible for the approval of a purchase request to be converted into a purchase order. Answer: TRUE Difficulty: Easy AACSB: Information Technology Chapter LO: 5 Course LO: Discuss the role of information systems in supply chain management and performance
  • 8. 5 Copyright © 2015 Pearson Education, Inc. 23) During the procurement process, the purchase requests that are generated using SAP are shared directly with suppliers. Answer: FALSE Difficulty: Easy AACSB: Information Technology Chapter LO: 5 Course LO: Discuss the role of information systems in supply chain management and performance 24) Every SAP screen has a title. Answer: TRUE Difficulty: Easy AACSB: Information Technology Chapter LO: 5 Course LO: Discuss the role of information systems in supply chain management and performance 25) Users can input data in the header section of an SAP screen. Answer: TRUE Difficulty: Easy AACSB: Information Technology Chapter LO: 5 Course LO: Discuss the role of information systems in supply chain management and performance 26) While using SAP, the purchasing manager must notify the corresponding suppliers after each purchase order has been saved. Answer: FALSE Difficulty: Moderate AACSB: Information Technology Chapter LO: 5 Course LO: Discuss the role of information systems in supply chain management and performance 27) A three-way check must be performed in a procurement process before posting an outgoing payment to a vendor. Answer: TRUE Difficulty: Easy AACSB: Information Technology Chapter LO: 5 Course LO: Discuss the role of information systems in supply chain management and performance
  • 9. 6 Copyright © 2015 Pearson Education, Inc. 28) Each actor involved in the procurement process interacts with SAP using a single, shared screen. Answer: FALSE Difficulty: Easy AACSB: Information Technology Chapter LO: 5 Course LO: Discuss the role of information systems in supply chain management and performance 29) SAP systems store all procurement data in a single database. Answer: TRUE Difficulty: Easy AACSB: Information Technology Chapter LO: 5 Course LO: Discuss the role of information systems in supply chain management and performance 30) SAP makes procurement processes more responsive to customer demands. Answer: TRUE Difficulty: Easy AACSB: Information Technology Chapter LO: 5 Course LO: Discuss the role of information systems in supply chain management and performance 31) Organizations typically implement SAP systems for just one process. Answer: FALSE Difficulty: Easy AACSB: Information Technology Chapter LO: 6 Course LO: Discuss the role of information systems in supply chain management and performance 32) Supply chain processes are improved when processes share data. Answer: TRUE Difficulty: Easy AACSB: Information Technology Chapter LO: 6 Course LO: Discuss the role of information systems in supply chain management and performance
  • 10. 7 Copyright © 2015 Pearson Education, Inc. 33) SAP enables organizations to share real-time data with suppliers, but it slows down the procurement process. Answer: FALSE Difficulty: Easy AACSB: Information Technology Chapter LO: 6 Course LO: Discuss the role of information systems in supply chain management and performance 34) Sharing data leads to an increase in the bullwhip effect in the supply chain. Answer: FALSE Difficulty: Easy AACSB: Information Technology Chapter LO: 6 Course LO: Discuss the role of information systems in supply chain management and performance 35) The bullwhip effect occurs when companies order more supplies than are needed due to a sudden change in demand. Answer: TRUE Difficulty: Easy Chapter LO: 6 Course LO: Discuss the role of information systems in supply chain management and performance 36) Process integration occurs when processes are mutually supportive. Answer: TRUE Difficulty: Easy Chapter LO: 6 Course LO: Discuss the role of information systems in supply chain management and performance 37) SAP process integration enables organizations to quickly respond to new consumer demands. Answer: TRUE Difficulty: Easy Chapter LO: 6 Course LO: Discuss the role of information systems in supply chain management and performance 38) The implementation of SAP does not require existing employees to change or upgrade their skills. Answer: FALSE Difficulty: Easy AACSB: Information Technology Chapter LO: 7 Course LO: Discuss the role of information systems in supply chain management and performance
  • 11. 8 Copyright © 2015 Pearson Education, Inc. 39) The adaptation of SAP may lead organizations to use more outsourcing. Answer: TRUE Difficulty: Easy Chapter LO: 7 Course LO: Discuss the role of information systems in supply chain management and performance 40) SAP systems automatically track raw material inventory and generate purchase requisitions when reorder levels are reached. Answer: TRUE Difficulty: Easy AACSB: Information Technology Chapter LO: 7 Course LO: Discuss the role of information systems in supply chain management and performance 41) Augmenting reality with procurement data makes procurement and production activities more efficient. Answer: TRUE Difficulty: Moderate AACSB: Information Technology Chapter LO: 8 Course LO: Discuss the role of information systems in supply chain management and performance 42) Transportation is the lowest cost activity of the procurement process. Answer: FALSE Difficulty: Easy Chapter LO: 8 Course LO: Discuss the role of information systems in supply chain management and performance 43) Additive manufacturing is also known as two-dimensional printing. Answer: FALSE Difficulty: Easy AACSB: Information Technology Chapter LO: 8 Course LO: Discuss the role of information systems in supply chain management and performance
  • 12. 9 Copyright © 2015 Pearson Education, Inc. 44) ________ is the process of obtaining the goods and services needed by an organization. A) Production B) Procurement C) Lead generation D) Outbound logistics Answer: B Difficulty: Easy Chapter LO: 1 Course LO: Discuss the role of information systems in supply chain management and performance 45) A car manufacturer purchases components such as seat belts, fenders, window seals, and panels from outside sources. This process of obtaining goods is called ________. A) procurement B) production C) lead generation D) outbound logistics Answer: A Difficulty: Moderate AACSB: Analytical Thinking Chapter LO: 1 Course LO: Discuss the role of information systems in supply chain management and performance 46) Which of the following activities in the value chain obtains raw material and semi-finished goods needed for the production process of an operations activity? A) inbound logistics B) customer service C) marketing and sales D) lead generation Answer: A Difficulty: Easy Chapter LO: 1 Course LO: Discuss the role of information systems in supply chain management and performance 47) Which of the following is a written document that requests the delivery of a specified quantity of a product or service in return for payment? A) memorandum of association B) purchase order C) term sheet D) itemized bill Answer: B Difficulty: Easy Chapter LO: 1 Course LO: Discuss the role of information systems in supply chain management and performance
  • 13. 10 Copyright © 2015 Pearson Education, Inc. 48) A software consulting firm sends a formal document to its supplier, requesting the delivery of 50 desktop computers. This is an example of a(n) ________. A) term sheet B) memorandum of association C) purchase order D) itemized bill Answer: C Difficulty: Easy AACSB: Analytical Thinking Chapter LO: 1 Course LO: Discuss the role of information systems in supply chain management and performance 49) The resources of a procurement process are referred to as ________. A) shares B) services C) invoices D) inventories Answer: D Difficulty: Easy Chapter LO: 1 Course LO: Discuss the role of information systems in supply chain management and performance 50) Raw materials inventory stores product components and other goods that are ________. A) manufactured within an organization B) assembled and ready to be shipped to customers C) returned by customers D) procured from suppliers Answer: D Difficulty: Easy Chapter LO: 1 Course LO: Discuss the role of information systems in supply chain management and performance 51) Finished goods inventory contains items that are ________. A) used as inputs in the firm's manufacturing process B) awaiting delivery to customers C) returned by customers due to quality issues D) procured from suppliers for the production process Answer: B Difficulty: Easy Chapter LO: 1 Course LO: Discuss the role of information systems in supply chain management and performance
  • 14. 11 Copyright © 2015 Pearson Education, Inc. 52) RSA Cycles, Inc. is a leading bicycle manufacturer. The company manufactures bicycles that cater to different market segments. Which of the following items stored in RSA's warehouse is considered finished goods inventory? A) metal parts obtained from small suppliers B) tires that are procured from a vendor C) bicycles that are to be shipped to retailers D) tools that workers use in the production process Answer: C Difficulty: Moderate AACSB: Analytical Thinking Chapter LO: 1 Course LO: Discuss the role of information systems in supply chain management and performance 53) When does the lead time in a procurement process come to an end? A) when an order arrives at the warehouse B) when an invoice is received from the supplier C) when ordered goods are reflected in the purchase order database D) when an order is placed with a supplier Answer: A Difficulty: Moderate Chapter LO: 2 Course LO: Discuss the role of information systems in supply chain management and performance 54) Which of the following documents is received by a firm from its suppliers and contains details such as the amount due to the supplier and the purchase order number? A) memorandum of association B) term sheet C) itemized bill D) purchase requisition Answer: C Difficulty: Easy Chapter LO: 2 Course LO: Discuss the role of information systems in supply chain management and performance
  • 15. 12 Copyright © 2015 Pearson Education, Inc. 55) Which of the following is a major concern for organizations having departments that build their own systems? A) information silos B) centralized database C) itemized bills D) integrated systems Answer: A Difficulty: Easy AACSB: Information Technology Chapter LO: 2 Course LO: Discuss the role of information systems in supply chain management and performance 56) Which of the following is a warehouse concern faced by organizations without an ERP system? A) lack of financial control B) insufficient inventory C) accuracy of the three-way match D) product promotions Answer: B Difficulty: Easy AACSB: Information Technology Chapter LO: 3 Course LO: Discuss the role of information systems in supply chain management and performance 57) ________ systematically limit(s) the actions and behaviors of employees, processes, and organizational systems to safeguard assets and to achieve objectives. A) Internal controls B) Collaborative systems C) Distributed systems D) Augmented reality Answer: A Difficulty: Easy AACSB: Information Technology Chapter LO: 3 Course LO: Discuss the role of information systems in supply chain management and performance
  • 16. 13 Copyright © 2015 Pearson Education, Inc. 58) Which of the following is the first step in implementing an ERP system? A) selecting an ERP vendor B) creating a single inventory database C) assessing the industry structure D) configuring the ERP software Answer: C Difficulty: Easy AACSB: Information Technology Chapter LO: 4 Course LO: Describe the uses of enterprise systems and enterprise resource planning 59) Akers Inc., an IT services company, selects SAP as the preferred ERP vendor to integrate its supply chain with that of its business partners. In this case, which of the following steps would Akers most likely take next in implementing the ERP system? A) determining the structure of its industry B) picking inherent processes C) measuring the system performance D) performing a gap analysis Answer: D Difficulty: Hard AACSB: Information Technology Chapter LO: 4 Course LO: Discuss the role of information systems in supply chain management and performance 60) Organizations use ________ to identify where their process expectations differ from SAP capabilities. A) gap analysis B) bottlenecks C) three-way match D) critical path method Answer: A Difficulty: Easy AACSB: Information Technology Chapter LO: 4 Course LO: Explain how IS can be used to gain and sustain competitive advantage 61) Which of the following is the next step in implementing an SAP system after performing a gap analysis? A) evaluating ERP vendors B) determining industry structure C) crafting process objectives D) creating a competitive strategy Answer: C Difficulty: Easy Chapter LO: 4 Course LO: Explain how IS can be used to gain and sustain competitive advantage
  • 17. 14 Copyright © 2015 Pearson Education, Inc. 62) A(n) ________ is an internal company document that issues a request for a purchase. A) term sheet B) request tracker C) itemized bill D) purchase requisition Answer: D Difficulty: Easy Chapter LO: 5 Course LO: Discuss the role of information systems in supply chain management and performance 63) Which of the following statements is true about the effect of implementing SAP in the accounting process? A) Agents' training and experiences will vary leading to several mistakes in the purchase orders. B) Real-time data sharing will reduce roll-up time. C) Three-way discrepancies will take time to correct. D) Weak internal controls will lead to limited scrutiny of purchases. Answer: B Difficulty: Easy AACSB: Information Technology Chapter LO: 5 Course LO: Discuss the role of information systems in supply chain management and performance 64) The systems manager of an organization issues a request to the purchasing manager for the purchase of 15 new desktop computers. This document is an example of a(n) ________. A) request tracker B) purchase requisition C) term sheet D) itemized bill Answer: B Difficulty: Easy AACSB: Information Technology Chapter LO: 5 Course LO: Discuss the role of information systems in supply chain management and performance
  • 18. 15 Copyright © 2015 Pearson Education, Inc. 65) An organization shares ________ with its suppliers using SAP. A) sales revenue information B) purchase orders C) purchase requests D) warehouse statistics Answer: B Difficulty: Easy AACSB: Information Technology Chapter LO: 5 Course LO: Discuss the role of information systems in supply chain management and performance 66) Which of the following actions is most likely performed manually in a procurement process using SAP? A) notifying the supplier B) generating a purchase request C) approving a purchase requisition D) creating a unique PO number Answer: C Difficulty: Easy AACSB: Information Technology Chapter LO: 5 Course LO: Discuss the role of information systems in supply chain management and performance 67) Which of the following is most likely the final activity of the procurement process after the implementation of SAP? A) approving a purchase requisition B) generating an invoice C) creating a goods receipt D) posting an outgoing payment Answer: D Difficulty: Easy AACSB: Information Technology Chapter LO: 5 Course LO: Discuss the role of information systems in supply chain management and performance
  • 19. 16 Copyright © 2015 Pearson Education, Inc. 68) The returns management process in a supply chain manages ________. A) returns of faulty inputs used in the production process B) relationships with internal suppliers C) returns of faulty products for businesses D) financial returns from sales and other sources Answer: C Difficulty: Easy AACSB: Information Technology Chapter LO: 6 Course LO: Discuss the role of information systems in supply chain management and performance 69) Which of the following is an objective of the returns management process? A) efficiently getting the defective products to the right supplier in the supply chain B) automating and simplifying a variety of supply chain processes C) determining the criteria for supplier selection and adding and removing suppliers D) designing and integrating all supply chain processes Answer: A Difficulty: Moderate Chapter LO: 6 Course LO: Discuss the role of information systems in supply chain management and performance 70) SAP can reduce the lead time in procurement processes due to its ability to ________. A) perform gap analysis B) share real-time data C) perform manual processes D) decentralize information Answer: B Difficulty: Moderate AACSB: Information Technology Chapter LO: 6 Course LO: Discuss the role of information systems in supply chain management and performance 71) The ________ effect occurs when companies order more supplies than are needed due to a sudden change in demand. A) just-in-time B) roll-up C) bullwhip D) Doppler Answer: C Difficulty: Easy Chapter LO: 6 Course LO: Discuss the role of information systems in supply chain management and performance
  • 20. 17 Copyright © 2015 Pearson Education, Inc. 72) A large manufacturing company offered a 40 percent discount on all its products for a short period of time. As a result, the retailers ordered and stocked more products than needed in order to cash in on the opportunity. This scenario exemplifies the ________. A) just-in-time effect B) roll-up process C) Doppler effect D) bullwhip effect Answer: D Difficulty: Moderate AACSB: Analytical Thinking Chapter LO: 6 Course LO: Discuss the role of information systems in supply chain management and performance 73) Which of the following is a potential solution to the bullwhip effect? A) increasing the number of levels in the supply chain B) increasing manufacturing capacity C) reducing the number of salespeople D) sharing sales order data in real-time Answer: D Difficulty: Moderate AACSB: Information Technology Chapter LO: 6 Course LO: Discuss the role of information systems in supply chain management and performance 74) A ________ occurs when a limited resource greatly reduces the output of an integrated series of activities or processes. A) bottleneck B) buy-in C) three-way match D) bullwhip Answer: A Difficulty: Easy Chapter LO: 6 Course LO: Discuss the role of information systems in supply chain management and performance
  • 21. 18 Copyright © 2015 Pearson Education, Inc. 75) Which of the following statements is true about the impact of SAP on organizations? A) Organizations become less process-focused after implementing SAP. B) Organizations tend to avoid outsourcing after implementing SAP. C) Inter-departmental data sharing reduces after implementing SAP. D) People require new sets of skills after implementing SAP. Answer: D Difficulty: Moderate AACSB: Information Technology Chapter LO: 7 Course LO: Discuss the role of information systems in supply chain management and performance 76) With ________, computer data or graphics are overlaid onto the physical environment. A) radio-frequency identification B) augmented reality C) 3D printing D) digital fabrication Answer: B Difficulty: Easy AACSB: Information Technology Chapter LO: 8 Course LO: Discuss the role of information systems in supply chain management and performance 77) Radio-frequency identification technology is used in supply chains to ________. A) enable audio authentication B) facilitate 3D printing C) enhance the sensory appeal of products D) recognize and track items Answer: D Difficulty: Easy AACSB: Information Technology Chapter LO: 8 Course LO: Discuss the role of information systems in supply chain management and performance
  • 22. 19 Copyright © 2015 Pearson Education, Inc. 78) A manufacturer wants to keep track of all of its shipments to suppliers, retailers, and customers until delivery. Which of the following is used for this purpose? A) radio-frequency identification B) roll-up technology C) augmented reality D) additive manufacturing Answer: A Difficulty: Easy AACSB: Information Technology Chapter LO: 6 Course LO: Discuss the role of information systems in supply chain management and performance 79) In additive manufacturing, objects are manufactured through the ________. A) placement of integrated chips on objects B) deposition of successive layers of material C) superimposition of computer data on physical objects D) use of computer graphics and animation exclusively Answer: B Difficulty: Easy AACSB: Information Technology Chapter LO: 8 Course LO: Discuss the role of information systems in supply chain management and performance 80) Which of the following is a term that refers to selling a product or system for less than its true price? A) bottleneck B) roll up C) buy-in D) bullwhip Answer: C Difficulty: Easy Chapter LO: 8 Course LO: Discuss the ethical and social issues raised by the use of information systems 81) Describe procurement in an organization. Answer: Procurement is the process of obtaining goods and services such as raw materials, machine spare parts, and cafeteria services. Procurement is an operational process executed hundreds or thousands of times a day in a large organization. Difficulty: Easy Chapter LO: 1 Course LO: Discuss the role of information systems in supply chain management and performance
  • 23. 20 Copyright © 2015 Pearson Education, Inc. 82) What are the main procurement activities? Answer: The three main procurement activities are Order, Receive, and Pay. These three activities are performed by actors in different departments. Difficulty: Easy Chapter LO: 1 Course LO: Discuss the role of information systems in supply chain management and performance 83) Describe the importance of procurement as an organizational process. Answer: Procurement is the most common organizational process. Every organization, from single employee startups to Walmart, from county to federal governments, relies on its Procurement process. For businesses that make products, procurement is a vital process as all the raw material and parts needed for production or assembly must first be procured. However, even firms that provide services depend on procurement. For example, hospitals need thousands of health care products, and universities need food, equipment, landscaping services, and mascots. Difficulty: Moderate Chapter LO: 1 Course LO: Discuss the role of information systems in supply chain management and performance 84) What are the typical procurement objectives of an organization? Answer: Many organizations have similar procurement objectives; the most common are saving time and money. According to some estimates, a well-managed procurement process can spend half as much as a poorly managed procurement process to acquire the same goods. Other procurement effectiveness objectives include finding reliable, high-quality suppliers; maintaining good relationships with existing suppliers; and supporting other processes in the organization such as sales and operations. Procurement processes also seek to be efficient–to be less costly and to generate fewer failures, such as stockouts, errors, and products that need to be returned to suppliers. Difficulty: Moderate Chapter LO: 1 Course LO: Discuss the role of information systems in supply chain management and performance 85) Describe raw materials inventory and finished goods inventory. Answer: Raw materials inventory stores components like bicycle tires and other goods procured from suppliers. These raw materials must be on hand for assembly operations to occur in the Production process. Finished goods inventory is the completed products awaiting delivery to customers. Difficulty: Easy Chapter LO: 1 Course LO: Discuss the role of information systems in supply chain management and performance
  • 24. 21 Copyright © 2015 Pearson Education, Inc. 86) Define the term lead time. Answer: The time required for a supplier to deliver an order is called the lead time. The lead time ends when the order arrives at the warehouse and the Receive Goods activity occurs. Difficulty: Easy Chapter LO: 2 Course LO: Discuss the role of information systems in supply chain management and performance 87) Explain the accounting problems faced by organizations using traditional procurement processes. Answer: One of the problems was to ensure that the three-way match was correct. When discrepancies occurred, the accounting department had to begin a costly and labor-intensive process that required several emails to the warehouse and the supplier to resolve. The other accounting problem was that accounting reports always lagged; they were never up to the minute. This was a result of not sharing real-time accounting data throughout the organization. Difficulty: Moderate AACSB: Information Technology Chapter LO: 3 Course LO: Discuss the role of information systems in supply chain management and performance 88) What are internal controls? Answer: Internal controls systematically limit the actions and behaviors of employees, processes, and systems within the organization to safeguard assets and achieve objectives. Difficulty: Easy AACSB: Information Technology Chapter LO: 3 Course LO: Discuss the role of information systems in supply chain management and performance 89) How do large organizations select an ERP system and determine process objectives and measures? Answer: Organizations begin by determining the structure of the industry, followed by pursuing a competitive strategy. Next, they select an ERP vendor. Large organizations have realized that only SAP, Microsoft, and ORACLE can support the wide variety of processes they want to integrate. Once SAP is selected, organizations spend several months on a gap analysis identifying where their process expectations and SAP capabilities differ. Once the gap analysis is complete, the management crafts objectives and measures for each of the organization's processes. Difficulty: Moderate AACSB: Information Technology Chapter LO: 4 Course LO: Discuss the role of information systems in supply chain management and performance
  • 25. 22 Copyright © 2015 Pearson Education, Inc. 90) Describe the steps that follow after the gap analysis is conducted. Answer: Once the gap analysis is complete, the management crafts objective and measures for the organization's processes. Next, inherent processes are selected and procedures are written for employees on how to use SAP to execute those processes. Finally, the users are trained and the system is tested. Difficulty: Easy AACSB: Information Technology Chapter LO: 4 Course LO: Discuss the role of information systems in supply chain management and performance 91) Describe the purchase requisition activity after the implementation of SAP. Answer: A purchase requisition (PR) is an internal company document that issues a request for a purchase. This activity is automated in an SAP system, where a computer is the actor, not a human. For example, a PR is automatically generated when the amount of raw material inventory goes below the reorder point. Difficulty: Easy AACSB: Information Technology Chapter LO: 5 Course LO: Discuss the role of information systems in supply chain management and performance 92) Describe the benefits of implementing SAP in the accounting process. Answer: SAP enables the sharing of real-time data which limits the errors caused, and sharing of real-time data reduces the roll-up time. Difficulty: Easy AACSB: Information Technology Chapter LO: 5 Course LO: Discuss the role of information systems in supply chain management and performance
  • 26. 23 Copyright © 2015 Pearson Education, Inc. 93) Describe the following: (1) Supplier Relationship Management (2) Returns Management (3) Supplier Evaluation Answer: The Supplier Relationship Management (SRM) process automates, simplifies, and accelerates a variety of supply chain processes. Broader than the single procurement process, SRM is a management process that helps companies reduce procurement costs, build collaborative supplier relationships, better manage supplier options, and improve time to market. The Returns Management process manages returns of faulty products for businesses. Efficiently getting the defect to the right supplier and charging the right cost to each company in the supply chain are the goals of the Returns Management process. The Supplier Evaluation process determines the criteria for supplier selection and adds and removes suppliers from the list of approved suppliers. Difficulty: Easy Chapter LO: 6 Course LO: Discuss the role of information systems in supply chain management and performance 94) When does the bullwhip effect occur? Answer: The bullwhip effect occurs when companies order more supplies than are needed due to a sudden change in demand. Difficulty: Easy AACSB: Information Technology Chapter LO: 6 Course LO: Discuss the role of information systems in supply chain management and performance 95) Describe the changes that companies face while pursuing a procurement process with SAP. Answer: When companies use SAP to improve their processes, the company changes in significant ways. Some changes can be anticipated and are clear from the beginning. Other changes are more subtle and less expected, such as the new sets of skills necessary to optimize a supply chain. Another change that can be expected is that organizations become more process focused; that is, they increasingly focus on the inputs and outputs of its processes to connect with partner firms. Finally, the adoption of SAP may lead organizations to use more outsourcing. Many firms outsource parts of their production to take advantage of other firms that can produce a subassembly or service cheaper than they can. Difficulty: Easy AACSB: Information Technology Chapter LO: 7 Course LO: Discuss the role of information systems in supply chain management and performance
  • 27. 24 Copyright © 2015 Pearson Education, Inc. 96) Describe the concept of augmented reality (AR) with an example. Answer: With augmented reality (AR), computer data or graphics are overlaid onto the physical environment. Example: Google Glass uses AR to superimpose computer data on eyeglasses to augment what the user sees when looking through the glasses. Using these glasses, warehouse workers can look at the warehouse and see overlaid on top data about the location of a product they are looking for, the arrival date of the next shipment of a particular item, or the weight of a container. By augmenting reality with procurement data, organizations can save time looking for items and make other procurement and production activities more efficient. Difficulty: Moderate AACSB: Information Technology Chapter LO: 8 Course LO: Discuss the role of information systems in supply chain management and performance 97) Describe radio-frequency identification technology. Answer: Radio-frequency identification (RFID) technology can be used to identify and track items in the supply chain. As small and as cheap as a grain of rice, RFID chips broadcast data to receivers that can display and record the data. In the supply chain domain, suppliers put RFID chips on the outside of boxes and shipping pallets so that when those boxes get to their destination, the receiving company can know the contents of the box without opening it. This makes tracking inventory faster and cheaper for all collaborating companies in a supply chain. Difficulty: Easy AACSB: Information Technology Chapter LO: 8 Course LO: Discuss the role of information systems in supply chain management and performance 98) Describe how 3D printing technologies impact an organization's procurement process. Answer: With 3D printing, also called additive manufacturing, objects are manufactured through the deposition of successive layers of material. Just as two-dimensional printers deposit ink in two dimensions, 3D printers deposit material in three dimensions, layering material in the third dimension as it dries. Rather than relying on suppliers for all its raw materials, organizations may choose to "print" some raw materials in-house. Difficulty: Easy AACSB: Information Technology Chapter LO: 8 Course LO: Discuss the role of information systems in supply chain management and performance
  • 28. Exploring the Variety of Random Documents with Different Content
  • 32. The Project Gutenberg eBook of In a Toy Shop: A Christmas Play for Small Children
  • 33. This ebook is for the use of anyone anywhere in the United States and most other parts of the world at no cost and with almost no restrictions whatsoever. You may copy it, give it away or re-use it under the terms of the Project Gutenberg License included with this ebook or online at www.gutenberg.org. If you are not located in the United States, you will have to check the laws of the country where you are located before using this eBook. Title: In a Toy Shop: A Christmas Play for Small Children Author: Effa E. Preston Release date: June 28, 2017 [eBook #55001] Most recently updated: October 23, 2024 Language: English Credits: Produced by Richard Tonsing, Emmy, MFR and the Online Distributed Proofreading Team at http://www.pgdp.net (This file was produced from images generously made available by The Internet Archive) *** START OF THE PROJECT GUTENBERG EBOOK IN A TOY SHOP: A CHRISTMAS PLAY FOR SMALL CHILDREN ***
  • 34. Price, 25 Cents In a Toy Shop A Christmas Play for Small Children By EFFA E. PRESTON PAINE PUBLISHING CO. DAYTON, OHIO Song Specialties for Your Entertainments Teachers are discovering that no matter how much novelty there is in their entertainment, how well it is arranged, how thoroughly drilled, if they want to hold the active interest of the audience they must use the best of songs. The songs must be real novelties. The words must be interesting as well as decidedly clever. The music must be catchy and abounding in rich melody. With these things in mind we have prepared this list of superior song novelties for our patrons. All are in regular sheet music form. Price, 35 cents each; 5 for $1.25
  • 35. WELCOME SONGS We’ve Just Arrived from Bashful Town. We Hope You’ve Brought Your Smiles Along. Come and Partake of Our Welcome Cake. We’re Very Glad to See You Here. With Quaking Hearts We Welcome You. CLOSING SONGS Mr. Sun and Mrs. Moon. Now, Aren’t You Glad You Came? We Do Not Like to Say Goodbye. We’ll Now Have to Say Goodbye. Paine Publishing Co., Dayton, Ohio
  • 37. IN A TOY SHOP A Christmas Play for Small Children By Effa E. Preston COPYRIGHT, 1922, BY L. M. PAINE PAINE PUBLISHING COMPANY DAYTON, OHIO
  • 39. In a Toy Shop
  • 40. SCENE Interior of toy shop—counter at back of stage, stools in front of counter. No toys are in sight as place is closed for the night. When curtain rises the proprietor has on hat and coat ready to leave.
  • 41. TIME Late in the evening the week before Christmas.
  • 42. CHARACTERS AND COSTUMES Soldiers—Boys in blue soldier suits or in scout suits. Books—Girls in white, book covers of yellow cardboard suspended, front and back, from shoulders. Names printed on covers in black letters. Blocks—Girls in white, hollow white pasteboard box fastened about waist. All four sides of box bear same letter in red. There are letters for CAT, DOG and HEN. Any letters which spell a word may be used. Tops—Any number of girls in bright red dresses, very short, full skirts that stand out as they spin. Jumping Jacks—Boys in bright green suits made like tights, legs cut to cover feet, pointed green caps, long sticks fastened up their backs. Dolls—Girls with blonde curls, half in pink dresses and hats; rest in blue, white slippers and stockings. Teddy Bear—Boy in bear suit, false face. Sticks of Candy—Girls dressed in long straight gowns of striped material, stripes running around. May be red and white, black and white, yellow and white, green and white, and brown and white. Dominoes—Represented by three girls in white with dominoes made of black cardboard with white numbers pinned on dresses. Use double six, double five and double fours. Proprietor—Tall boy in cap and long overcoat.
  • 43. In a Toy Shop Proprietor: I’m glad it’s closing time for I’m tired. I always work so hard the week before Christmas and I had a lot of new toys to put away today. I hope I have no trouble in selling them but times are hard. [Shakes head.] Times are hard and Christmas isn’t what it used to be. [He goes out, locking door. A light is left burning for the night. A voice calls from back of counter which should be high to make toys seem small.] Voice: Has he really gone? Second Voice, from large box in corner. [It is the Teddy Bear.] Yes, I heard the door slam. First Voice: Come on out, friends, he’s gone. From behind counter come Tin Soldiers, marching in single file to tune of John Brown’s Body. They sing. First Tin Soldier: We’re brave toy soldiers dressed in uniforms so bright and new. We’ve been packed in horrid boxes till we’re feeling very blue. You’ll find us sturdy fighters and we’re brave defenders too, Toy soldiers brave and bold. Chorus:
  • 44. See the brave toy soldiers marching, See the brave toy soldiers marching, See the brave toy soldiers marching, Toy soldiers brave and bold. Second Tin Soldier: We’ve never been in battle but we’re very sure we’re brave And in any time of danger we’ll be proud our land to save, And you’ll always find us marching where our bonny flag shall wave, Toy soldiers brave and bold. Third Tin Soldier: We’re every one commanders—I give orders just to me And all the others drill themselves as fine as fine can be. We’re a most delightful army as you all can plainly see, Toy soldiers brave and bold. If possible a simple military drill should be performed. They march to one side. From behind counter come books. They go to front of stage. As each one finishes saying her verse she steps to rear of stage across from Soldiers. First Book: I’m Grimm’s Fairy Tales—every one likes me. Second Book: I’m Peter Rabbit, as cunning as can be. Third Book: I’m Anderson’s Fairy Tales, charming and sweet. Fourth Book: I’m Black Beauty, a horse so fleet. Fifth Book: I’m Alice in Wonderland—funny and queer. Sixth Book: I’m the Bluebird—happy and dear. Seventh Book: I’m Robinson Crusoe—adventures so wild. Eighth Book: I’m Mother Goose, loved by every child. Ninth Book: I’m Hiawatha, the Indian boy. Tenth Book: I’m Peter Pan, the spirit of joy.
  • 45. All: We’re nice gifts for Christmas, As nice as can be, And a child will be lucky If Santa brings me. [Pointing to self.] [Blocks come from behind the counter.] All Blocks: We spell words. [Three Blocks, C, A, T, step out from rest and say]: C—A—T— spells cat. [In same way other blocks spell DOG and HEN.] C Block: C’s a charming letter and stands for lots of things, For candy, curls, and cream cakes, for crows with shiny wings. A Block: A’s an awful letter, it stands for aches and ails, For anger, anxious, artful, and apes with curly tails. T Block: T’s a tiresome letter, it stands for teach and time For test and think and thunder, for tickets, each a dime. D Block: D’s a dainty letter, it stands for dear and dove, For delicate, delicious, for dollies that you love. O Block:
  • 46. O’s an oval letter, it stands for oak and oar, For oatmeal and for oven, for owl and open door. G Block: G’s a gaudy letter, it stands for gilt and gold, For gorgeous, grand and gleeful, for gladness, too, I’m told. H Block: H is a happy letter, it stands for Ho, Ho, Ho, For hop and hope and helping, for health and home you know. E Block: E is an eccentric letter, it stands for ear and eye, For enter and for exit, and it is the end of pie. N Block: N is a needed letter, it stands for nosegay bright, It stands for nice and naughty, for nonsense, noon and night. All Blocks: We can spell Christmas and Santa Claus; we can spell anything, but we’re tired now, we’ll have to rest. [Blocks go to rear of stage, in front of soldiers.] [Tops run out,—as they reach center of stage they sing.] Air: RIG-A-JIG-JIG
  • 47. 1—We gayly spin with merry din Ho—ho—ho—ho—ho—ho—ho—ho. When’er we come you’ll hear us hum. Ho—ho—ho—ho—ho—ho. Chorus: Spinning around hear us gayly hum, We gayly hum, we gayly hum. Spinning around hear us gayly hum, We gayly, gayly hum. We spin and hum, we spin and hum. We spin and hum, we spin and hum. Spinning around hear us gayly hum, We spin and gayly hum. 2—With dizzy head and dress of red Ho—ho—ho—ho—ho—ho—ho—ho, We turn and twirl and twist and whirl, Ho—ho—ho—ho—ho—ho. [They spin round and round making a humming sound until exhausted. They fall back opposite blocks, in front of books. Jumping Jacks come out walking jerkily.] All Jumping Jacks: We are the jolly Jumping Jacks, And pointed sticks run up our backs. A trifle awkward we admit, But everywhere we make a hit. We’ll do some stunts to please you now. Come—all together we will bow. [They bow.] [They do the following drill to music of any lively march holding each number four beats.]
  • 48. Drill: 1—Heads down. 2—Heads up. 3—Right hand up. 4—Left hand up. 5—Both hands down. 6—Right knee up. 7—Right knee down. 8—Left knee up. 9—Left knee down. 10—Hands on hips. 11—Bow. 12—Stand at attention. This may be continued indefinitely or modified in many ways. The Jumping Jacks should stand in two rows. After first part of drill is finished have first row bend knees low through four beats, then rise and second row bend knees for four beats and repeat till tired, when all march to rear of stage in front of blocks. All movements as jerky as possible. [Dolls come to front of stage and sing.] Song—Air: MASSA’S IN THE COLD, COLD GROUND 1—We are beautiful French dollies— See our dresses fine. See our curling hair so golden, See our lovely bright eyes shine. We can say Papa and Mama Close our eyes and cry, We are most delightful dollies, And of course our price is high. Chorus:
  • 49. Lovely French dollies, Most polite are we, Would you like to be my owner? Just step in and purchase me. 2—We have crossed the briny ocean Just to come to you, And we’re feeling almost homesick, Feeling rather sad and blue. If some little girl should buy us We would happy be. We belong in Christmas stockings, Hanging from a Christmas tree. [They go in front of tops, moving stiffly. Lid of box in corner raises slowly and a Teddy Bear sticks out his head.] Teddy Bear: Are you sure there aren’t any hunters here? Soldiers: Yes, it’s all right, Teddy, come on out and stretch your legs. You must be stiff sitting in that box so long. [Teddy Bear comes slowly out stretching himself and yawning.] Teddy: Woof, Woof. I’d like some honey. Or something good and sweet. I hope whoever comes for me Knows what bears like to eat. I’m always, always, hungry, But gentle, kind and mild. And it gives me lots of pleasure To embrace a little child. All: But, Teddy, you hug them too hard. Teddy: No, really I don’t, that’s only gossip you’ve heard I’m always very gentle and I love folks very much. I’m too affectionate I’m
  • 50. afraid. [Teddy goes to back of stage and sits on floor rubbing his legs which are stiff from being so long in the box.] Enter Sticks of Candy. All say: We are very popular because we are so sweet. And some folks fairly eat us up. We’re always very neat. For we’re wrapped in tissue paper as soon as we are made And that’s why we are always fresh and our colors never fade. Peppermint Stick [red and white]: I have a hot temper but yet I agree With most everybody as well as can be. I’m of peppermint flavor and fine after dinner. I’ll help you digest all your food and grow thinner. Black and White Stick, Licorice: If you have a cough try me, Your cold I’ll help right instantly. I’m made of licorice and will Help you over many an ill. Lemon Stick [yellow and white]: Who likes lemon? I’m lovely and hard. Try me just once and I’ll win your regard. Spearmint Stick [green and white]: Spearmint’s so refreshing, just try me. I will make you cheerful you will all agree.
  • 51. Chocolate Stick [brown and white]: Everyone eats chocolate, girls and boys as well, If the rest stay in the jar, I am sure I’ll sell. All Sticks: We all are very filling For Christmas stockings and are willing To bet we’ll be the first to sell. All Others: Don’t be so conceited. Your praise let others tell. [Sticks go to back of stage. Dominoes enter.] Dominoes: We represent the pack. The rest are too tired to come out but we have more spots than they, so are stronger. We think there should be a game of Dominoes in every stocking this Christmas. All Others: So do we, Spots, so do we. [Dominoes sit on floor. Clock strikes twelve.] A Soldier: Twelve o’clock. We’d better go back to our shelves and boxes. A Doll: Yes, we need lots of sleep so we’ll look nice tomorrow. I’d hate not to be sold. All Toys: I’m sure I’ll be sold, anyway. Teddy Bear: Let’s sing a song and then get back where we belong. All sing— Air: HOME, SWEET HOME