Project Management. Automation BPM
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The document outlines a project focused on automating a business process management system for WNS, a company headquartered in Mumbai serving Fortune 500 clients. It details the project's financial and non-financial models, projected costs, and timeline, indicating an NPV of $196,338 and a payback period of 10.9 months. Key recommendations include investing more in the planning phase and continuous performance monitoring to mitigate risks and adapt to potential challenges during execution.
Project Management. Automation BPM
- 1. By Gerrit Maess | Lovelyn George| Ramon Rios R | Zainab Sayyed Project: Automation of Business Process Management System Service Provider Client
- 2. WNS Introduction • Business process management company (Software and Web Services) • Headquarter is in Mumbai, India • The company serves over 200 Fortune 500 companies worldwide 1
- 3. 2 Financial Models – Net Present Value and Payback Method Selected Methods
- 4. 2 Non-Financial Models - Multi Weighted Scoring Matrix Selected Methods
- 5. 2 Project Portfolio Matrix Selected Methods Net Present Value
- 6. Why WNS Selected BPM Automation (Global Star Travels Project)? Strategic Project with the highest Net Present Value (NPV) of $196,338 We can recover the investment in 10.9 months Having the highest weight score of 72 This project is technological breakthrough with highest commercial payoff 3
- 7. Defining Planning Executing Delivering 2 Project Life Cycle
- 9. Defining Project Scope Objective: To design an automated Business Process Management System using MS SQL Server and BI system within `12 months at a cost not to exceed $700,000. Priority Matrix: 4
- 10. Specification Hardware: Setup Database server Setup Web Server System down time < 4 hours Software: BI system (middle and top management) Web application system 4 Task Deliverables: BI reports (Analytics tools) for middle and top management Backend database system Interfaces / Middleware compatible with existing front end solutions Technical reference document Project Scope Checklist
- 11. 5 Work Break Down Structure
- 12. 3 Integration of WBS and OBS Cost Account The intersection of WP- Hardware Service and Organization IT department creates a cost account. By rolling up Hardware Service and Software License WP System (deliverable) cost is calculated.
- 13. Planning 4
- 14. Bottom Up: Support Cost Est 6 Top-Down: Function Point Contract Bid Time and Cost Estimations Contract Bid Summary Costs Total Direct Cost $540,000.00 G&A overhead (10%) $54,000.00 Total Costs $594,000.00 Profit(17.5%) $103,950.00 Total Bid $697,950.00
- 15. PERT 6 Time and Cost Estimations
- 16. 6 Managing Risk
- 17. 6 Gantt Chart
- 18. Resource Allocation Before Levelling: 230 days 6 After Leveling: 237 days
- 19. Executing 4
- 20. 3 Tracking Gantt Chart (Jul-16)
- 21. Earned Value Chart 6 Indexes Period $0.00 $50,000.00 $100,000.00 $150,000.00 $200,000.00 $250,000.00 $300,000.00 Jan'16 Feb'16 Mar'16 Apr'16 May'16 Jun'16 Jul'16 Aug'16 Sep'16 Oct'16 Nov'16 Dec'16 ACWP BCWP BCWS Actual Cost Linear (ACWP) 0 0.2 0.4 0.6 0.8 1 1.2 Jan'16 Feb'16 Mar'16 Apr'16 May'16 Jun'16 Jul'16 Aug'16 Sep'16 Oct'16 Nov'16 Dec'16 SPI CPI CPI <1 indicates over cost, SPI <1 indicates behind scheduled. Status Report (Jul-16)
- 22. Forecast EAC (July 16) EAC: $452,130 The final project projected cost forecast is $452,130 versus $ 240,256 originally planned. To Complete Performance Index TCPI: TCPI: 1.05 6
- 23. 3 Crashing Activity Activity 52, 53, 93, 97 are crashed. It cost $7,400 and Project duration will be reduce by 8days.
- 24. 3 Control Chart Period Status Report Task Name Finish Actual Finish Baseline Start Variance Finish Variance Total Variance 1 March 1st BPM Automation Mon 11/28/16 Mon 11/28/16 0 days 0 days 0 2 July 1st BPM Automation Thu 12/8/16 Mon 11/28/16 0 days 8 days -8 3 Oct 1st BPM Automation Mon 11/28/16 Thu 12/8/16 0 days -8 days 8 -20020 1 2 3 Variance Time Period
- 25. 3 Conclusion More time and cost should be spend in Planning Phase to avoid problems in later stages Resource allocation might need to be reconsidered in Planning Phase Through out project life cycle objectives should always be at the center of attention and decision making Once project starts, a dedicated team has to monitor project performance for cost and schedule evaluation periodically - If required revise time phased schedule Based on status report and performance indices, actions like crashing or scope creep have to be taken into consideration
- 26. Thank you for your attention! Questions? 7