Project Management Success Series: Part Five
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Brandy Semore of Pinnacle Business Systems shares her 15 years of project management experience in a six-part series, focusing on essential elements for project success in IT management. This segment discusses scope creep, its causes like weak management and overly accommodating team members, and offers three guidelines for effective management: clearly define requirements, develop a comprehensive project plan, and actively monitor progress. Open communication among stakeholders is emphasized as crucial for addressing any changes to project scope.
Project Management Success Series: Part Five
- 1. Pinnacle Business Systems www.pbsnow.com
- 2. Brandy shares her 15 years of experience in project management and has created a six-part series highlighting key elements to a projects success, specifically in the IT management industry. Brandy Semore, Pinnacle’s Operations Manager Follow these actionable steps and advice to help you improve the outcome of projects you lead or participate in at your organization. Pinnacle Business Systems www.pbsnow.com
- 4. SCOPE CREEP What is Scope Creep? Scope creep can be described as the uncontrolled changes or continuous growth in a project's scope. This can occur when the scope of a project is not properly defined, documented, or controlled. Pinnacle Business Systems www.pbsnow.com
- 5. What Causes Scope Creep? There are several reasons why projects experience this, but in my personal experience of 15 years of project management, I’ve narrowed down the key suspects to just two: ● Weak project managers ● People pleasers Pinnacle Business Systems www.pbsnow.com
- 6. A weak project manager has loosely defined customer requirements, loosely defined scope, incomplete project plan, and weak project monitoring. Pinnacle Business Systems www.pbsnow.com Weak Project Managers
- 7. Pinnacle Business Systems www.pbsnow.com People Pleasers The downfall to people that are too eager to please the end user occurs when working on additional tasks, despite not being within scope. Here at Pinnacle, we call this “opening the hood.” This can cause a project to be finished incorrectly.
- 8. We have guidelines for successful change management and these guidelines are an integral part of our daily PMO business. Here are the three guidelines we follow to help manage Scope Creep. Pinnacle Business Systems www.pbsnow.com Three Steps to Managing Scope Creep
- 9. Pinnacle Business Systems www.pbsnow.com 1. Define your Requirements Clearly define everything up front. You can only do this by first defining your requirements.
- 10. Pinnacle Business Systems www.pbsnow.com 2. Write your Project Plan Next, conquer the project plan. As we discussed in Write your Project Plan, one of the key goals for this deliverable is to manage scope.
- 11. Pinnacle Business Systems www.pbsnow.com 3. Define your Requirements Once you execute your project – you have to actively monitor it. Reference your project plan every step during your status meetings and in your status updates – ensure others reference the plan throughout the project’s lifecycle.
- 12. Pinnacle Business Systems www.pbsnow.com Open Communication for Success Open communication between our teams is an integral part of our plans. Discussing scope changes up front enables all stakeholders to review and assess the time, money, and dependencies involved in adding any additional tasks.
- 13. Learn More Have questions for Brandy? Email her at brandy.semore@pbsnow.com Pinnacle Business Systems www.pbsnow.com Project Management Success: Part 6 Close Out Together