Promoting Knowledge Gain & Behavior Change through Effective Education
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The document outlines a webinar focused on effective education for military professionals and family caregivers, emphasizing knowledge gain and behavior change through engaged online communities. It provides resources for continuing education credits and covers topics such as effective communication, adult learning principles, and stages of change in behavior. Key takeaways include understanding different learning styles and the importance of task-oriented education for adults.
Promoting Knowledge Gain & Behavior Change through Effective Education
- 1. Promoting Knowledge Gain & Behavior Change through Effective Education https://learn.extension.org/events/2040
- 2. Sign up for webinar email notifications http://bit.ly/MFLN-Notify Provide feedback and earn CEU credit with one link: We will provide this link at the end of the webinar
- 3. Research and evidenced-based professional development through engaged online communities. eXtension.org/militaryfamilies
- 4. POLL How would you best describe your current employer?
- 5. Providing educational tools and caregiving tips for military professionals and family caregivers
- 6. https://learn.extension.org/events/2040 Find slides and additional resources under ‘event materials’ Available Resources
- 7. Evaluation and CE Credit The Military Caregiving Concentration team will offer 1.00 CE credit hour from the National Association of Social Workers (NASW). *Must complete evaluation and pass post-test with 80% or higher to receive a certificate. A link to the evaluation and post-test will be available at the end of today’s presentation.
- 8. Promoting Knowledge Gain & Behavior Change through Effective Education Andrew B. Crocker Extension Program Specialist III – Gerontology & Health Texas A&M AgriLife Extension Service http://aging.tamu.edu 2015
- 9. A Little About Me • Education • BA, Biology • MS, Gerontology • Experience • Extension Program Specialist III – Gerontology & Health • PI, Military Caregiving Concentration Area, Military Families Learning Network • PI, Texas A&M AgriLife Extension Service, Texas Consortium of Geriatric Education Centers
- 10. Today We’ll Talk About… • Effective Communication • Active listening and responding • Principles of Adult Learning • How and why adults take in and process information • Stages of Change • How and why adults think about implementing knew knowledge and/or behaviors.
- 11. Sending & Receiving Messages Sender sends message Receiver gets message & personalizes it Receiver provides feedback & becomes sender Original sender becomes receiver & reacts A new cycle begins
- 12. Where Did It All Go Wrong? • Differences between the sender and receiver may affect successful communication • Language • Attitude/Bias • Information Level • Social System • Sensory Perception
- 13. How to Be a Great “Sender” • Be Engaging • Look the receiver in the eye • Pay attention • Think “Roger” • Be Responsive • Make time to give timely response to questions, comments, concerns & complaints • Be Pleasant • A smile and humor can break the ice or defuse a situation • Verbal = Non-Verbal
- 14. Are Hearing and Listening the Same? • Hearing is the sense by which noises & tones are received – it gathers sound waves indiscriminately • We can hear something without choosing to listen • Listening is a voluntary activity • Listening includes interpreting or processing the sound • When you focus only on yourself, you often forget to listen • Listening is the basis of effective communication • Think about the last time you noticed someone obviously not paying attention • What specific behaviors led you to believe that he or she was not paying attention? • What impact did this have on you?
- 15. How to Be a Great “Receiver” • Listen & concentrate • Enter the speaker’s situation • Observe tone and enthusiasm…or lack of it • Pay attention to facial expressions & other body language • Note key phrases • Paraphrase or ask clarifying questions to confirm understanding • Think “Roger” • Verbal = Non-Verbal
- 16. What Do We Know About Learning? • Learning is a change in behavior • Acquiring new information or knowledge • Change in knowledge or skill • Adults may seek out learning opportunities • Learning is individual • Characteristics of Adult Learners • Autonomous & self- directed • Accumulated a foundation of experience & knowledge • Goal oriented • Practical • Need to be shown respect Russell, S.S. (2006). An Overview of Adult Learning Processes. Urol Nurs. 26(5): 349-52. Knowles, M. (1970). The Modern Practice of Adult Education. Englewood Cliffs: Prentice Hall/Cambridge.
- 17. What Does It Mean to Me? Principle Implication Adults want to know why they should learn. Make a case for the value of learning in the person’s personal life. Adults need to take responsibility. Empower the person to take responsibility…not be passive. Adults bring experience to learning. Respect and value experience. Adults are ready to learn when the need arises. Whether the person wants to be there or not, a person must take something away from the session. Adults are task-oriented. Organize education around tasks, not subjects. Knowles, M. (1970). The Modern Practice of Adult Education. Englewood Cliffs: Prentice Hall/Cambridge.
- 18. How Do We Learn? • Visual • Looking, seeing, viewing and watching • Need to see an instructor’s facial expressions and body language • Tend to sit at the front to avoid visual distractions • Tend to think in pictures and learn best from visual displays • Auditory • Listening, hearing and speaking • Learn best through lectures, discussions and brainstorming • Interpret the underlying meaning of speech by listening to voice tone, pitch and speed • Written information has little meaning to them until they hear it • Kinesthetic • Experiencing, moving and doing • Learn best through a hands-on approach and actively exploring • Difficulty sitting still for long periods of time and easily become distracted Crocker, A.B. (2005). Master of Memory. College Station: Texas A&M AgriLife Extension Service.
- 19. Does It Always Work? Pre- contemplation Contemplation PreparationAction Maintenance Relapse Prochaska, J.O., DiClemente, C.C., and Norcross, J.C. (1992). Insearch of How People Change Applications to Addictive Behaviors. American Psychologist. 47(9): 1102-14.
- 20. Plan for Action • What is your goal? • What action do you need/want to take? • What materials/support/ supplies will you need? • What barriers do you anticipate? • How will you mitigate/overcome barriers?
- 21. Plan for Action – Fill in the Blank • What is your goal? • Comply with doctor’s advice regarding my condition. • What action do you need/want to take? • Take medications as prescribed. • What materials/support/supplies will you need? • ? • What barriers do you anticipate? • ? • How will you mitigate/overcome those barriers? • ?
- 22. The Moral of the Story (Key Takeaways) • Communication is a cycle in which errors can occur • Adults want task-oriented learning • Appeal to a variety of learning styles • Change is hard; relapse happens • Take action…and plan for obstacles
- 23. Evaluation & CE Credit Process The Military Caregiving Concentration team will offer 1.00 CE credit hour from NASW. To receive CE credit please complete the evaluation and post-test found at: https://vte.co1.qualtrics.com/SE/?SID=SV_bIucC4 zuR24j3eZ *Must completion evaluation and pass post-test with 80% or higher to receive certificate.
- 24. Upcoming Caregiving Event Understanding Respite Care for Military Caregivers • Date: June 10, 2015 • Time: 11:00 a.m. Eastern • Location: https://learn.extension.org/events/2090 For more information on MFLN-Military Caregiving go to: http://www.extension.org/pages/60576
- 25. Virtual Learning Event Conceptualizing content for military service providers through an innovative virtual learning environment focusing on areas of building trust, cultural competencies and compassion fatigue. For more information on MFLN-Military Caregiving go to: http://www.extension.org/pages/60576 Coming August 2015
- 26. Find all upcoming and recorded webinars covering: Personal Finance Military Caregiving Family Development Family Transitions Network Literacy Nutrition & Wellness Community Capacity Building http://www.extension.org/62581