Pull Production & Kanban
Implementation Throughout the
Supply Chain
& How Kanban can help cure the bull-whip
effect
ICEN ARSIN
SSA GLOBAL COMBINED USER GROUP CONFERENCE – 2004
ROSEMONT, IL
Plant Logistics Lean Initiatives:
 Dock to point-of use inventory management
 Line-managed inventory at each assembly line
 Team responsibility
 Running each line as a business unit
 5S program
 Employee training
 Visual kanban pull with internal suppliers (within plant)
 E-kanban with external suppliers
2
A Leap Foreword…
 Each assembly line to hold its own line-managed
inventory.
 Purchased materials go directly from dock to point-of-use.
 On-hand inventory clearly visible adjacent to line.
 Production team responsible for keeping lines running. If
the line runs out of parts, they themselves are the ones
affected.
 Cycle counting simplified, inventory accuracy improved.
Fewer locations to check and count.
 Kanban triggered pull (e-kanban, fax-ban etc.)
Replenishment system with suppliers.
 Visual pull system with in-plant upstream departments.
3
What is Pull Production?
 A pull production system is one where production, and shipping
are initiated by downstream customer demand.
 A push system is one where parts are routed to downstream
operations by upstream suppliers based on a forecast or
schedule from a centralized planning and control system. A
department that completes a batch, sends it downstream,
regardless of demand.
4
5
PUSH
SYSTEMS
PULL
SYSTEMS
Pull vs. Push Systems
What are the advantages of Pull ?
 Proven time and time again that for a given supply chain, a well
managed pull system will have less inventory than an equivalent
push system.
 Resources allocated only to what is needed and when it is needed.
 Synchronizes system with actual demand rate.
 Scheduling and forecasting functions eliminated or simplified.
 Pull systems react rapidly to demand changes, including ceasing
production when required.
 Pull systems are by nature customer focused.
 Pull systems effectively cap, and thus control inventory levels, and
prevent them from rising out of control.
6
Why?
7
What is Kanban?
 Tool used to achieve JIT production
 The kanban system is an information system that controls the right
parts in the right quantities within the right time
 Controlled batch technique
 Lot-for-lot reordering
 Reorder one lot for every one lot consumed
 Critical subsystem of Toyota production system
 Translation: “signal”
 Different types of kanbans
 Multiple card
 Electronic signal
 Two-bin
 Reusable containers, etc.
8
Pull System & Kanban Principles
 No production before a kanban trigger
 No producing to forecast
 Standard pre-defined lot sizes
 Orders processed FIFO
 When demand increases: add Kanbans, don’t change lot
sizes
 When demand decreases: take out Kanbans don’t change
lot sizes
 Quality parts. Eliminate waste in system
 Reduce / eliminate dependence on inspections
 Partnership with key suppliers
9
Kanban Calculation
 Number of Kanbans in system = D x L + SS
SLS
 D = Demand rate for part, (parts/day or parts/week)
 L = Lead time to replenish (days or weeks)
 SS = Safety stock
 SLS = Standardized lot size for part (a.k.a. Kanban Quantity)
10
Where Are the Kanbans ? 11
Suppliers
Plant Supplier
Receiving
No Inspection
Delivery to Line
Production Queue
Backlog
Set-up
Transportation
= Kanban
Example: 7 Kanban System
Production
Lead Time
 Components of lead time
 Administrative order processing time
 Backlog
 Set-up
 Value added activities
 Transportation
 Which component historically is the smallest piece of lead
time?
12
Definition of Lead Time 13
Item XYZ
Quantity
Supplier
Blanket PO
Suppliers
Supplier
Receiving /
Inspection –
Delivery to Line
Line Managed
Inventory
Production Queue
Backlog
Produce Lot
Set-upTransportation
Lead Time = PO Creation/ Receipt + Backlog + Set-up + Production Time + Transportation + Receiving/Inspection
Determining Kanban Quantity
 Standard container quantity
 Must be a realistic quantity
 Easy material handling & ergonomics
 Single tote or single cart etc.
 Reusable containers where possible
 Unit load principle – single pallet, single box etc.
 Take into consideration physical limits
 Steel sheet size, coil length, etc.
 Conducive to line-managed inventory
 Typical order of magnitude: hours or days, at most a week.
Never multiple weeks or months.
14
Safety Stock
 Inventory is a buffer against uncertainty.
 Demand fluctuations
 Equipment reliability & maintenance issues
 Quality issues
 Employee flexibility
 Long setups
 Unreliable delivery
 Etc., Etc., Etc…
 Which can we impact?
15
Methods for Determining Safety
Stock Levels
 Where historical data is available
 Determine required service level (typically 95%)
 Calculate standard deviation of demand ()
 Safety stock to be 1.65 (or 95% confidence level.)
 Use difference between average demand and average
peak demand. (Average of three highest periods.)
 APICS coefficients method
 SWAG, intuition etc.
16
E - Kanban
 Definition of electronic pull:
 Utilizing a computer-generated signal to cover
large distances with visual inventory controls at
both ends of the signal. The visual inventory
controls are managed and moved by the
associates that handle the inventory.
17
The E-Kanban & Fax-ban Cycle
18
Item XYZ
Quantity
Supplier
Blanket PO
Suppliers
Key Supplier
Fax
Machine
Integration with Purchasing
 Blanket POs or quotes
 Fax-ban or kanban looks like and is a PO !
 No major change in most cases
 Each kanban will be a new PO off an existing quote
 Can be sent by fax, e-mail, web etc.
 Whichever works best for a particular case
 Pre-arranged kanban lot sizes
 Accurate labeling of part number and PO required by
vendor
 Reusable containers (where possible)
19
When Lead Times are Too Long: 20
Suppliers
Plant Supplier
Receiving /
Inspection –
Delivery to Line
Production Queue
Backlog
Set-up
Transportation
Warehouse /
DC
Replenishment
= Kanban
Example: 10 Kanban System
Production
•Supplier Lot Sizes Too Large
•Supplier Backlog Too Long
•Set-up Times Too Long
•Transportation Time Too Long
•Demand Too Erratic
Differences Between Min/Max,
ROP and Kanban 21
Inventory Cycle with Kanbans
8
10
12
14
16
18
20
0 1 2 3 4 5 6 7 8 9 10
Inventory Cycle with Min/Max or ROP
0
4
8
12
16
20
0 1 2 3 4 5 6 7 8 9 10
ROP
SS
LT
Days
Days
LT
KL
Min / Max or ROP:
• Large reorder quantity
• Time-lag between orders placed
• Infrequent replenishment
• Explicit safety stock kept
• Amount reordered independent of
amount consumed
• Fluctuating inventory level
Kanban System:
• Small reorder quantities
• Continuous replenishment – frequent
reordering
• Simultaneous overlapping open
orders
• No explicit safety stock – built in to
kanban lot size
• Lot-for-lot reordering – consume one
kanban lot, order one kanban lot
• Smoother inventory levels
How System Handles
Variability?
 Kanban relies on “on-order” pipeline for safety stock.
 ROP keeps it on hand
22
Suppliers
Plant
Supplier
Production Queue
Transportation
= On Hand
Production
Purchase Order
ROPSS
Supplier
= On Order
Rely on frequent pipeline delivery
Rely on on-hand
safety stock
What Happens When Demand
Spikes ?
# of Kanbans = D x L + SS
SLS
23
• Kanban systems rely on pipeline, whereas ROP systems rely on explicit safety
stock to cover spikes.
• Kanban safety stock ties up less cash and takes up less space than ROP.
• Kanban may therefore be more vulnerable to shipment delays than ROP.
• Ability of any inventory management system to handle variability is dictated, by
the size of safety stock planned.
• Kanban systems too can be designed to be “fat.” like Min/Max or ROP systems, and
made to carry a lot of safety stock.
• If Safety Stock is heavy, kanbans will move slowly, a lot of inventory will be on-hand.
• Little or no improvement compared to Min/Max or ROP.
• No inventory management system can weather a storm larger than planned safety
stock level. Demand
0
5
10
15
20
25
30
W
eek
1W
eek
2W
eek
3W
eek
4W
eek
5W
eek
6W
eek
7W
eek
8W
eek
9W
eek
10W
eek
11W
eek
12W
eek
13
Myth About JIT
 Suppliers must hold more inventory:
=> Only if your set-up times are long, lot sizes too large
and thus lead times are unacceptably long !!!
24
What is in it for Our Suppliers ?
 Lot-for-lot ordering
 Better visibility
 Level ordering & production
 Participate in reduced list of suppliers
 If we work together overall inventory levels in system
(ours + yours) will go down !
 Defense against the bullwhip effect
 They too become world class and can become more
marketable
25
What is the Bullwhip Effect ?
 Although customer demand is stable great
fluctuations can be seen in upstream supply
chain.
 Term coined in an Harvard Business Review (HBR)
article.
 First identified by Procter & Gamble.
 Consumption rate of Pampers diapers by babies
was very very stable.
 Yet, production and shipment schedules, and
inventory levels fluctuated wildly up and down the
supply chain. Constant expediting was the norm….
 Why ???
26
The Bullwhip Effect
Customer Orders
0
10
20
30
40
50
60
0 2 4 6 8 10 12 14 16 18 20
Week
OrderReceived(Units)
Customer Demand
Tier 1 Supplier
Tier 2 Supplier
27
Customer Orders
Steady around 4 per
Week
Tier 1 Supplier:
5 Week Lead Time
Min. Lot Size = 40
Tier 2 Supplier:
8 Week Lead Time
Min. Lot Size = 50
What Causes the Bullwhip
Effect ?
 Inefficiencies in the supply chain
 Lack of visibility between supplier & consumer
 Large lot sizes due to long set-ups
 Safety stock requirements to cover delays, quality problems
etc.
 Lack of trust… “I better order some extra..” mentality
 Long lead times
 Volume purchasing, discounts, marketing campaigns
 Lack of communication between supplier and customer
28
What are the Results of the
Bullwhip Effect ?
 Erratic, unpredictable demand
 Poor capacity utilization
 Scheduling nightmares
 Having to run overtime
 Excess inventory
 Delays and constant expediting
 Frustration and loss of trust between customers &
suppliers – both ways
 Overall inefficient supply chain and poor
customer service
 Loss of sales
 Reduced profitability
29
What Cures the Bullwhip Effect ?
 Partnership between suppliers & customers
 Visibility and communication throughout supply chain
 Inventory positions
 Demand and usage
 Line rates and capacity
 Upcoming marketing campaigns
 Expected bids & projects
 Short lead times
 Small lot sizes
 Lot-for-lot ordering
In short…
=> Small kanban lot sizes and frequent replenishment !
30
The Bullwhip Effect
31
Customer Orders
Steady around 4 per
Week
Tier 1 Supplier:
2 Week Lead Time
Min. Lot Size = 10
Tier 2 Supplier:
4 Week Lead Time
Min. Lot Size = 20
Bull-Whip Effect
0
10
20
30
40
50
60
0 2 4 6 8 10 12 14 16 18 20
Week
OrderReceived(Units)
Customer Demand
Tier 1 Supplier
Tier 2 Supplier
How to Handle Demand Changes
with Kanban
 If demand increases:
 Communicate new demand to
suppliers (internal & external)
 Increase the number of kanbans in
system.
 Try not to increase the kanban
quantity.
 Don’t increase lot sizes if possible
 Part of line rate increase process
completed in conjunction with
adding headcount & training (or
cross-training.)
 It is OK to throw a few extra kanbans
into system temporarily to manage a
spike or special order.
 If demand decreases:
 Communicate new demand to
suppliers (internal & external)
 Decrease the number of kanbans in
system.
 Reducing lot sizes is an option !
 Part of line rate ramp-down process
completed.
32
If lead times are short, lot sizes are small, and inventory levels
low, then system can respond much faster to changes !!
What Must Suppliers Do ?
Also engage in lean manufacturing and continuous improvement efforts
 6 Sigma quality
 Total productive maintenance
 Work on set-up reduction
 Achieve lot size reduction
 Reliable, consistent delivery
 Complete order in single shipment – no partial shipments
 Partner with customer and tier 2 suppliers for visibility and
communication
 Build trust up and down the supply chain
 Improve quality, eliminate need for inspections, and returns
 Accurate labeling of boxes with part numbers and PO numbers
=> Obtain Supplier Certification
33
Lean Manufacturing Tools &
Metrics For Suppliers
 % Of parts (by value) supplied on pull
 Inventory turnover
 Fill rate – ship to promise
 Order entry to 1st ship and ship complete cycles (lead
time)
 Quality / reject rates
34
Conclusions:
 Suppliers & customers must partner to make pull
systems and kanban happen
 Overall supply chain improvements are to
everyone’s mutual benefit
 We must all reduce lead times, set-up times and
lot sizes.
 E-kanban / Fax-ban system is efficient and will not
have a negative impact on suppliers
35
Questions ? 36

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Pull Production & Kanban Implementation Throughout the Supply

  • 1. Pull Production & Kanban Implementation Throughout the Supply Chain & How Kanban can help cure the bull-whip effect ICEN ARSIN SSA GLOBAL COMBINED USER GROUP CONFERENCE – 2004 ROSEMONT, IL
  • 2. Plant Logistics Lean Initiatives:  Dock to point-of use inventory management  Line-managed inventory at each assembly line  Team responsibility  Running each line as a business unit  5S program  Employee training  Visual kanban pull with internal suppliers (within plant)  E-kanban with external suppliers 2
  • 3. A Leap Foreword…  Each assembly line to hold its own line-managed inventory.  Purchased materials go directly from dock to point-of-use.  On-hand inventory clearly visible adjacent to line.  Production team responsible for keeping lines running. If the line runs out of parts, they themselves are the ones affected.  Cycle counting simplified, inventory accuracy improved. Fewer locations to check and count.  Kanban triggered pull (e-kanban, fax-ban etc.) Replenishment system with suppliers.  Visual pull system with in-plant upstream departments. 3
  • 4. What is Pull Production?  A pull production system is one where production, and shipping are initiated by downstream customer demand.  A push system is one where parts are routed to downstream operations by upstream suppliers based on a forecast or schedule from a centralized planning and control system. A department that completes a batch, sends it downstream, regardless of demand. 4
  • 6. What are the advantages of Pull ?  Proven time and time again that for a given supply chain, a well managed pull system will have less inventory than an equivalent push system.  Resources allocated only to what is needed and when it is needed.  Synchronizes system with actual demand rate.  Scheduling and forecasting functions eliminated or simplified.  Pull systems react rapidly to demand changes, including ceasing production when required.  Pull systems are by nature customer focused.  Pull systems effectively cap, and thus control inventory levels, and prevent them from rising out of control. 6
  • 8. What is Kanban?  Tool used to achieve JIT production  The kanban system is an information system that controls the right parts in the right quantities within the right time  Controlled batch technique  Lot-for-lot reordering  Reorder one lot for every one lot consumed  Critical subsystem of Toyota production system  Translation: “signal”  Different types of kanbans  Multiple card  Electronic signal  Two-bin  Reusable containers, etc. 8
  • 9. Pull System & Kanban Principles  No production before a kanban trigger  No producing to forecast  Standard pre-defined lot sizes  Orders processed FIFO  When demand increases: add Kanbans, don’t change lot sizes  When demand decreases: take out Kanbans don’t change lot sizes  Quality parts. Eliminate waste in system  Reduce / eliminate dependence on inspections  Partnership with key suppliers 9
  • 10. Kanban Calculation  Number of Kanbans in system = D x L + SS SLS  D = Demand rate for part, (parts/day or parts/week)  L = Lead time to replenish (days or weeks)  SS = Safety stock  SLS = Standardized lot size for part (a.k.a. Kanban Quantity) 10
  • 11. Where Are the Kanbans ? 11 Suppliers Plant Supplier Receiving No Inspection Delivery to Line Production Queue Backlog Set-up Transportation = Kanban Example: 7 Kanban System Production
  • 12. Lead Time  Components of lead time  Administrative order processing time  Backlog  Set-up  Value added activities  Transportation  Which component historically is the smallest piece of lead time? 12
  • 13. Definition of Lead Time 13 Item XYZ Quantity Supplier Blanket PO Suppliers Supplier Receiving / Inspection – Delivery to Line Line Managed Inventory Production Queue Backlog Produce Lot Set-upTransportation Lead Time = PO Creation/ Receipt + Backlog + Set-up + Production Time + Transportation + Receiving/Inspection
  • 14. Determining Kanban Quantity  Standard container quantity  Must be a realistic quantity  Easy material handling & ergonomics  Single tote or single cart etc.  Reusable containers where possible  Unit load principle – single pallet, single box etc.  Take into consideration physical limits  Steel sheet size, coil length, etc.  Conducive to line-managed inventory  Typical order of magnitude: hours or days, at most a week. Never multiple weeks or months. 14
  • 15. Safety Stock  Inventory is a buffer against uncertainty.  Demand fluctuations  Equipment reliability & maintenance issues  Quality issues  Employee flexibility  Long setups  Unreliable delivery  Etc., Etc., Etc…  Which can we impact? 15
  • 16. Methods for Determining Safety Stock Levels  Where historical data is available  Determine required service level (typically 95%)  Calculate standard deviation of demand ()  Safety stock to be 1.65 (or 95% confidence level.)  Use difference between average demand and average peak demand. (Average of three highest periods.)  APICS coefficients method  SWAG, intuition etc. 16
  • 17. E - Kanban  Definition of electronic pull:  Utilizing a computer-generated signal to cover large distances with visual inventory controls at both ends of the signal. The visual inventory controls are managed and moved by the associates that handle the inventory. 17
  • 18. The E-Kanban & Fax-ban Cycle 18 Item XYZ Quantity Supplier Blanket PO Suppliers Key Supplier Fax Machine
  • 19. Integration with Purchasing  Blanket POs or quotes  Fax-ban or kanban looks like and is a PO !  No major change in most cases  Each kanban will be a new PO off an existing quote  Can be sent by fax, e-mail, web etc.  Whichever works best for a particular case  Pre-arranged kanban lot sizes  Accurate labeling of part number and PO required by vendor  Reusable containers (where possible) 19
  • 20. When Lead Times are Too Long: 20 Suppliers Plant Supplier Receiving / Inspection – Delivery to Line Production Queue Backlog Set-up Transportation Warehouse / DC Replenishment = Kanban Example: 10 Kanban System Production •Supplier Lot Sizes Too Large •Supplier Backlog Too Long •Set-up Times Too Long •Transportation Time Too Long •Demand Too Erratic
  • 21. Differences Between Min/Max, ROP and Kanban 21 Inventory Cycle with Kanbans 8 10 12 14 16 18 20 0 1 2 3 4 5 6 7 8 9 10 Inventory Cycle with Min/Max or ROP 0 4 8 12 16 20 0 1 2 3 4 5 6 7 8 9 10 ROP SS LT Days Days LT KL Min / Max or ROP: • Large reorder quantity • Time-lag between orders placed • Infrequent replenishment • Explicit safety stock kept • Amount reordered independent of amount consumed • Fluctuating inventory level Kanban System: • Small reorder quantities • Continuous replenishment – frequent reordering • Simultaneous overlapping open orders • No explicit safety stock – built in to kanban lot size • Lot-for-lot reordering – consume one kanban lot, order one kanban lot • Smoother inventory levels
  • 22. How System Handles Variability?  Kanban relies on “on-order” pipeline for safety stock.  ROP keeps it on hand 22 Suppliers Plant Supplier Production Queue Transportation = On Hand Production Purchase Order ROPSS Supplier = On Order Rely on frequent pipeline delivery Rely on on-hand safety stock
  • 23. What Happens When Demand Spikes ? # of Kanbans = D x L + SS SLS 23 • Kanban systems rely on pipeline, whereas ROP systems rely on explicit safety stock to cover spikes. • Kanban safety stock ties up less cash and takes up less space than ROP. • Kanban may therefore be more vulnerable to shipment delays than ROP. • Ability of any inventory management system to handle variability is dictated, by the size of safety stock planned. • Kanban systems too can be designed to be “fat.” like Min/Max or ROP systems, and made to carry a lot of safety stock. • If Safety Stock is heavy, kanbans will move slowly, a lot of inventory will be on-hand. • Little or no improvement compared to Min/Max or ROP. • No inventory management system can weather a storm larger than planned safety stock level. Demand 0 5 10 15 20 25 30 W eek 1W eek 2W eek 3W eek 4W eek 5W eek 6W eek 7W eek 8W eek 9W eek 10W eek 11W eek 12W eek 13
  • 24. Myth About JIT  Suppliers must hold more inventory: => Only if your set-up times are long, lot sizes too large and thus lead times are unacceptably long !!! 24
  • 25. What is in it for Our Suppliers ?  Lot-for-lot ordering  Better visibility  Level ordering & production  Participate in reduced list of suppliers  If we work together overall inventory levels in system (ours + yours) will go down !  Defense against the bullwhip effect  They too become world class and can become more marketable 25
  • 26. What is the Bullwhip Effect ?  Although customer demand is stable great fluctuations can be seen in upstream supply chain.  Term coined in an Harvard Business Review (HBR) article.  First identified by Procter & Gamble.  Consumption rate of Pampers diapers by babies was very very stable.  Yet, production and shipment schedules, and inventory levels fluctuated wildly up and down the supply chain. Constant expediting was the norm….  Why ??? 26
  • 27. The Bullwhip Effect Customer Orders 0 10 20 30 40 50 60 0 2 4 6 8 10 12 14 16 18 20 Week OrderReceived(Units) Customer Demand Tier 1 Supplier Tier 2 Supplier 27 Customer Orders Steady around 4 per Week Tier 1 Supplier: 5 Week Lead Time Min. Lot Size = 40 Tier 2 Supplier: 8 Week Lead Time Min. Lot Size = 50
  • 28. What Causes the Bullwhip Effect ?  Inefficiencies in the supply chain  Lack of visibility between supplier & consumer  Large lot sizes due to long set-ups  Safety stock requirements to cover delays, quality problems etc.  Lack of trust… “I better order some extra..” mentality  Long lead times  Volume purchasing, discounts, marketing campaigns  Lack of communication between supplier and customer 28
  • 29. What are the Results of the Bullwhip Effect ?  Erratic, unpredictable demand  Poor capacity utilization  Scheduling nightmares  Having to run overtime  Excess inventory  Delays and constant expediting  Frustration and loss of trust between customers & suppliers – both ways  Overall inefficient supply chain and poor customer service  Loss of sales  Reduced profitability 29
  • 30. What Cures the Bullwhip Effect ?  Partnership between suppliers & customers  Visibility and communication throughout supply chain  Inventory positions  Demand and usage  Line rates and capacity  Upcoming marketing campaigns  Expected bids & projects  Short lead times  Small lot sizes  Lot-for-lot ordering In short… => Small kanban lot sizes and frequent replenishment ! 30
  • 31. The Bullwhip Effect 31 Customer Orders Steady around 4 per Week Tier 1 Supplier: 2 Week Lead Time Min. Lot Size = 10 Tier 2 Supplier: 4 Week Lead Time Min. Lot Size = 20 Bull-Whip Effect 0 10 20 30 40 50 60 0 2 4 6 8 10 12 14 16 18 20 Week OrderReceived(Units) Customer Demand Tier 1 Supplier Tier 2 Supplier
  • 32. How to Handle Demand Changes with Kanban  If demand increases:  Communicate new demand to suppliers (internal & external)  Increase the number of kanbans in system.  Try not to increase the kanban quantity.  Don’t increase lot sizes if possible  Part of line rate increase process completed in conjunction with adding headcount & training (or cross-training.)  It is OK to throw a few extra kanbans into system temporarily to manage a spike or special order.  If demand decreases:  Communicate new demand to suppliers (internal & external)  Decrease the number of kanbans in system.  Reducing lot sizes is an option !  Part of line rate ramp-down process completed. 32 If lead times are short, lot sizes are small, and inventory levels low, then system can respond much faster to changes !!
  • 33. What Must Suppliers Do ? Also engage in lean manufacturing and continuous improvement efforts  6 Sigma quality  Total productive maintenance  Work on set-up reduction  Achieve lot size reduction  Reliable, consistent delivery  Complete order in single shipment – no partial shipments  Partner with customer and tier 2 suppliers for visibility and communication  Build trust up and down the supply chain  Improve quality, eliminate need for inspections, and returns  Accurate labeling of boxes with part numbers and PO numbers => Obtain Supplier Certification 33
  • 34. Lean Manufacturing Tools & Metrics For Suppliers  % Of parts (by value) supplied on pull  Inventory turnover  Fill rate – ship to promise  Order entry to 1st ship and ship complete cycles (lead time)  Quality / reject rates 34
  • 35. Conclusions:  Suppliers & customers must partner to make pull systems and kanban happen  Overall supply chain improvements are to everyone’s mutual benefit  We must all reduce lead times, set-up times and lot sizes.  E-kanban / Fax-ban system is efficient and will not have a negative impact on suppliers 35