Qlik - Unlocking the Power of Big Data Analytics
- 1. Christopher Dean Business Intelligence Business Architect On a mission to build a new Business Intelligence & Analytical capacity within and across the Travis Perkins group. My role is to formulating the strategy and delivery model to establish a data driven culture across the organisation.
- 2. £6,433m 2017 Revenue 20+ Businesses 2089 Sales Locations (branches & stores) 29,000 Employees
- 3. We’re building better, together Travis Perkins plc operates 20+ businesses across the UK and owns 19 product brands within these businesses. Everything we do and sell is all around customers. We're proud to have helped to build Britain for over 200 years.
- 4. Why now? Silo’s need to be replaced by a Single Truth, as speed to insight is critical for business success. Today Travis Perkins has over 60 different locations of data...
- 5. 9 million records loaded each day for our stock metrics 10,000+ products X 230+ stores X 365 days Our Big Data Story (just one brand example)
- 6. As we become more customer focused, insight to action can only work with single version of the truth provided by the Data Lake. Becoming more fact based in our decisions will increase sales and reduce costs. Information Silos across brands Finance Route Planning HR / Resource Supply Chain Accounts Payable Fleet Operations Warehouse Mgmt Till Transactions Ranging / Pricing Customer Scalable Self-Service Performant Aligned Single version of the truth Cost-Effective PAYG New Principles Business Journey to become Analytically Minded
- 7. Statistical tool for advanced analytics and predictive and prescriptive modelling. Audience: Head office Data Analysts and Data scientists Use case 5 : Advanced analytics & modelling Delivery of guided interactive highly polished and governed fixed content without the need for a software licence. Audience: External partners or customers Use case 4 : External mass consumption Delivery of interactive dashboards to provide actionable insight to business processes decision making. Audience: Branch / Store Manager, RD, head office staff etc Use case 3 : Interactive mass consumption Delivery of static reports and dashboards via email, to provide actionable insight to business decision making. Audience: Branch / Store Manager, RD, etc Use case 2 : Static mass consumption A tool to enable data discovery, analysis and presentation / visualisation for enhanced decision making. Audience: Head office analysts Use case 1 : Analytics Data at the heart of every Use Case Business Use Cases
- 8. Supplier Analytics Sales & Stock Data, Accounts Payable, Quality Assurance Customer Delivery On Time & In Full Pricing Sales Transactions & Product Files Customer Rebates Trading Terms & Invoiced Goods Human Resources HR Staff Utilisation / Modelling
- 9. 3 Tier Architecture - “right tool for the right job” New technical challenges appear as our Data Grows Ingest & Transform Store & Query ConsumeCloud-Based Serverless Software as a Service Browser Based Integrated TECHNICAL Principles
- 10. CEO ASK: Develop a world class solution for our Suppliers Use Case 4: External Mass Consumption 1. Deliver data to 3000 suppliers 1. Handle 30 millions records per day 1. Device centric “Insight to Action is the key enabler in providing data to our Suppliers; this is the differentiator that will help optimise Travis Perkins supply chain. No one teaches you to use Facebook or Amazon; digesting insight & data should be no different.”
- 11. Travis Perkins have a requirement of a much more enriched user experience; Qlik Analytics Platform provides that ‘wow’ factor in serving up data rich content. Making Data Easy to Consume A single visual analytics platform that extends and enhances the use of Qlik across and beyond the organisation Optimised to incorporate open source technologies Create custom visualisations and extensions in a governed way
- 13. > Expand the data set and dashboards given to suppliers & customers > Deliver data Ingestion roadmap into the Group Data Lake > Expand Use Case 1 & 2 into wider parts of the organisation > UK / EU compliance GDPR & Supplier Payments > Associated Big Data Indexing based upon the learning from ODAG > Develop machine learning model for Basket Analysis into simple dashboards > Develop a class leading price engine that can be replicated across Brands What’s Next Strategic Focus for Travis Perkins & Business Units > Increase customer focus & understanding > Broaden horizontal data analysis across business units > Develop data literacy across the business (at all levels) > Continually use BI Sandbox to incubate ideas & proposals How does Business Intelligence enable the Group Strategy How are 3rd parties enable Travis Perkins & BI
- 14. Key Takeaways 1 2 3 4 Don’t underestimate the explosion of Big Data, have you got the right tools, technologies and processes in place to handle it? Dashboard design is critical to reduce cognitive overhead, actionable insight should be the driver behind every analytical output. Not the volume of data. Start off small, demonstrate the ROI and then grow your capability & coverage. It can be timey & expensive connecting multiple data sources all at once. Use accelerators (3rd parties) to leapfrog understanding, you only have to be one step ahead of your business colleagues, not industry experts
- 15. “Meeting customer needs wherever they may be”