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QUALITY CONTROL AND 
AUDITING 
JINI P J 
MBA 
IMT(THRISSUR)
Quality control 
Quality control is a management system for 
initiating and coordinating: 
Quality development, quality maintenance and quality 
improvements of design and manufacturing , for 
achieving the twin objectives of: 
economical production and customer satisfaction. 
Quality control is process for maintaining 
standards and not for creating standard .
Advantages of quality control 
• To increase the profit of business. 
• To enable to complete successfully. 
• To enable to reduce cost of production.
Disadvantages of quality control 
• Defect after the manufacturing. 
• Higher manufacturing cost. 
• Need more manpower to maintain 
quality.
Need for quality control 
• Increased productivity 
• Reduced cost of repairs 
• Increases loyal customer base 
• Better profit
Quality control techniques 
• JIT 
• Inspection 
• QC 
• SQC 
• TQM
Process of quality control 
• Identification of problem 
• Problem selection 
• Problem analysis 
• Recommendation to the top management.
Quality audit 
Quality audit is defined as a systematic and 
independent examination to determine 
whether activities and related results comply 
with planned arrangements and whether 
these arrangements are implemented 
effectively and are suitable to achieve 
objectives.
Objective/Purpose of audit 
To verify whether your QMS 
 Conforms to your quality planning 
 Conforms to ISO 9001 requirements 
 Conforms to your QMS requirements, and 
 Is effectively implemented and maintained
Types of quality audit 
The quality audit system mainly classified 
in three different categories: 
 internal audit 
 External audit 
 Regulatory audit
First party audit( internal audit): 
Auditing by your organization’s quality department. 
Second party audit(external audit): 
Your customer auditing your organization. 
Third party auditing: 
A certification body auditing your organization.
Basic steps for auditing 
• Scheduling the audit 
• Planning the audit 
• Opening meeting 
• Conducting the audit 
• Reporting auditing findings 
• Closing meeting 
• Post audit activities
Quality control and auditing

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Quality control and auditing

  • 1. QUALITY CONTROL AND AUDITING JINI P J MBA IMT(THRISSUR)
  • 2. Quality control Quality control is a management system for initiating and coordinating: Quality development, quality maintenance and quality improvements of design and manufacturing , for achieving the twin objectives of: economical production and customer satisfaction. Quality control is process for maintaining standards and not for creating standard .
  • 3. Advantages of quality control • To increase the profit of business. • To enable to complete successfully. • To enable to reduce cost of production.
  • 4. Disadvantages of quality control • Defect after the manufacturing. • Higher manufacturing cost. • Need more manpower to maintain quality.
  • 5. Need for quality control • Increased productivity • Reduced cost of repairs • Increases loyal customer base • Better profit
  • 6. Quality control techniques • JIT • Inspection • QC • SQC • TQM
  • 7. Process of quality control • Identification of problem • Problem selection • Problem analysis • Recommendation to the top management.
  • 8. Quality audit Quality audit is defined as a systematic and independent examination to determine whether activities and related results comply with planned arrangements and whether these arrangements are implemented effectively and are suitable to achieve objectives.
  • 9. Objective/Purpose of audit To verify whether your QMS  Conforms to your quality planning  Conforms to ISO 9001 requirements  Conforms to your QMS requirements, and  Is effectively implemented and maintained
  • 10. Types of quality audit The quality audit system mainly classified in three different categories:  internal audit  External audit  Regulatory audit
  • 11. First party audit( internal audit): Auditing by your organization’s quality department. Second party audit(external audit): Your customer auditing your organization. Third party auditing: A certification body auditing your organization.
  • 12. Basic steps for auditing • Scheduling the audit • Planning the audit • Opening meeting • Conducting the audit • Reporting auditing findings • Closing meeting • Post audit activities