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Canada MoodleMoot
           Vancouver, B.C.
          14 February, 2012




QUALITY IN E-LEARNING

       Dr. Tony Bates,
     Tony Bates Associates Ltd




                 1
Overview



Quality for whom?

From e-learning 1.0 to e-
learning 2.0

Nine steps to quality online
teaching

Conclusions


                               2
Quality for whom?


Students? Instructors?
                                         What kind of e-learning?
Employers?

What kind of e-learning?

What subject domain?
                                                             distributed
Much in common with f2f                            blended
                                        No     classroom
Focus here on unique needs of       e-learning    aids   hybrid    distance

e-learning

                                3
From e-learning 1.0 to e-learning 2.0


E-LEARNING 1.0 (before web 2.0)

•   Use of learning management system

•   Instructor determines content

•   Assessment by instructor

•   Learning environment managed by
    instructor

•   Any web 2.0 tools added by instructor
Quality standards

Lots for e-learning 1.0 (20)

•   For different sectors/countries

•   based on experience/research

•   all quite similar

•   mainly ‘process’ focused

•   often unknown or ignored by
    instructors
The growth of web 2.0 in
                       education

•   blogs/WordPress, e.g. ETEC 522

•   wikis, e.g. UBC Latin American
    studies

•   video and audio,e.g. showing
    dynamic change, talking through
    images

•   e-portfolios

•   open educational resources
Features of web 2.0


•   End-user control/authoring

•   Collaboration and sharing

•   Collective intelligence

•   Low-cost/free, adaptive software

•   Rich media

•   Portability/mobility
Educational implications


•   learners have powerful tools

•   personal learning
    environments

•   ‘open’ access, content, services

•   learners
    find/create/add/adapt content

•   power shift from teachers to
    learners

                                         8
From e-learning 1.0 to e-learning 2.0

E-LEARNING 2.0

•   Learning managed by learner

•   Peer-to-peer collaboration

•   Access to open content

•   Learning demonstrated by
    creating multi-media materials
    (e.g. e-portfolios)

•   Development of 21st century skills
21st century skills

good communication skills
independent learning
ethics/responsibility

teamwork

flexibility
thinking skills

knowledge navigation
IT skills embedded in subject area
                             10
Role of instructor in learning

1.   Downes and Siemens: no role;
     learners are autonomous, self-
     directed (e.g., cMOOCs): no
     LMS

2.   Guide-on-the side: facilitate,
     guide, interact, organize; learner
     also contributes: no or ‘open’
     LMS

3.   Teacher controls: LMS mainly
     (including xMOOCs)
When to use web 2.0

Learning as development: a move from
  dependent to independent or inter-
  dependent learning
Use of web 2.0 depends on:
•   needs of learners
•   requirements of accreditation
•   your educational philosophy
Web 2.0 excellent tools for learner-centered
 teaching/developing 21st century skills.
Nine steps to qualitye-learning teaching


1.   How do you want to teach?           goals fore-learning

2.   What kind ofe-learning         7.   Create a strong course
     course?                             structure/schedule

3.   Work in a team                 8.   Communicate, communicate,
                                         communicate
4.   Build on existing resources
                                    9.   Innovate and evaluate
5.   Master the technology

6.   Set appropriate learning
                                   13
Step 1: How do you want to teach?


             From this:




              to this?


                      +

                 14
Step 2. What kind of courses?




                                  distributedlearning
                     blendedlearning
                                hybrid         fully online
 face-to-       classroom
                              (reduced f2f +     (distance)
    face          aids           online)
no e-learning                                   fully e-learning
2. Distance education or hybrid learning?


where on the continuum should
my course or program be?

three deciding factors:

  targeted students

  demands of subject discipline
  (content + skills)

  resources
2 a Who are or will be my students?


Who benefits frome-learning?

 full-time students wanting more
 flexibility (85% at UBC)

 lifelong learners wanting new
 qualifications/upgrading

 employers who want staff to learn in
 their own time or in the workplace

 independent learners
2 b Subject requirements



What do students need to know?
(content)
Content:haematology
What must they be able to do with
their knowledge? (skills)
Skills: identifyanalytes, analyze
glucose and insulin levels, interpret
results
2 b: Subject requirements


    Learning objectives
2 c. Resources

•   your time ( workload; course design)

•   LT support (instructional/web design)

•   experienced colleagues

•   technology (e.g. LMS)

•   open educationalresources(OER)
2. Blended, hybrid or distance?

   Determine by analysis of:
     (potential) students
              +
      needs of discipline
              +
      resources available
Who should make this decision?
       Program team?
3. Work in a team


Who is in team?

• instructor + instructional
  designer (initially)

• colleagues

• Web designer

• IT support?
3. Work in a team


Why?

• e-learning is different

• course design critical

• manage workload

• share experience/resources

• develop online learning activities for students
4. Build on existing resources

•   Technology tools: LMS (e.g.
    Moodle), web conferencing

•   Open educational resources: text;
    graphics, videos, animations,
    simulations, remote labs

•   What your colleagues have
    developed
                                        Molecule shapes simulation: phET,
                                        University of Colorado at Boulder,
•   Will save time
5. Master the technology

•   Moodleprovides a structure

•   Instructors need Moodle training

•   Relate technology training to how
    you want to teach (‘Can I do this?’)

•   Design (with team) course template

•   Don’t get into LMS ‘wars’

•   Explore (with team) new tools (9)
6. Set appropriate learning goals for
                 e-learning
Same or different? Some online
  roles:

• 21st century skills

• subject specific Internet/IT
  skills

• bring in outside world (experts,
  online resources, other students)

Communicate goals to students
                                 26
7. Design structure and activities

3 credit = 100 hrs online study = 8
hours a week

Topics or projects? Weekly?

Student activities: read, discuss,
collect, do

Learning outcomes and
assessment

Work with design team; control
YOUR workload (and students’)
                               27
8. Communicate, communicate,
                communicate

•   Be ‘present’ online every day

•   Set clear expectations for students

•   Clear learning goals, activities, deadlines

•   Make students do the work

•   48 hours response maximum

•   Monitor discussion forums

                                    28
9. Innovate and evaluate

• Steps 1-8: competency, effectiveness

• Exciting time to be an instructor

• New technology developments; new
  possibilities; mobile learning

• Web 2.0 tools: social media, e-
  portfolios, WordPress, new LMSs

• move to learner-centered teaching

                               29
9. Innovate and evaluate

E-learning 2.0:
use of web 2.0 depends on:
•   needs of learners
•   requirements of accreditation
•   your educational philosophy
However, web 2.0 are excellent tools
 for learner-centered teaching and
 developing 21st century skills
Evaluate and disseminate
10. ‘Advanced’e-learning design

core skill: knowledge management

  how to find, analyze, evaluate
  and apply information

open content within a learning
design

student-generated multimedia
content: online project work

assessment by e-portfolios

                             31
Conclusions

•   Good standards and best practices
    already exist: should be applied

•   New tools/designs require new
    quality standards

•   QA should not impede innovation

•   Moodle valuable tool for providing
    structure/coherent learning
    environment; but other quality
    factors as well.
                                32
(Some) questions

1.   Do we need different quality
     standards for e-learning 2.0?

2.   Implications of new teaching
     strategies for Moodle use? Web
     2.0 tools: integrated or separate?

3.   Implications of new tools such as
     e-portfolios and learning
                                          Virtual border post for training CBSA agents:
     analytics for assessment?                           Loyalist College


4.   Quality standards for MOOCs?
                                  33

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Quality in e learning moodle moot

  • 1. Canada MoodleMoot Vancouver, B.C. 14 February, 2012 QUALITY IN E-LEARNING Dr. Tony Bates, Tony Bates Associates Ltd 1
  • 2. Overview Quality for whom? From e-learning 1.0 to e- learning 2.0 Nine steps to quality online teaching Conclusions 2
  • 3. Quality for whom? Students? Instructors? What kind of e-learning? Employers? What kind of e-learning? What subject domain? distributed Much in common with f2f blended No classroom Focus here on unique needs of e-learning aids hybrid distance e-learning 3
  • 4. From e-learning 1.0 to e-learning 2.0 E-LEARNING 1.0 (before web 2.0) • Use of learning management system • Instructor determines content • Assessment by instructor • Learning environment managed by instructor • Any web 2.0 tools added by instructor
  • 5. Quality standards Lots for e-learning 1.0 (20) • For different sectors/countries • based on experience/research • all quite similar • mainly ‘process’ focused • often unknown or ignored by instructors
  • 6. The growth of web 2.0 in education • blogs/WordPress, e.g. ETEC 522 • wikis, e.g. UBC Latin American studies • video and audio,e.g. showing dynamic change, talking through images • e-portfolios • open educational resources
  • 7. Features of web 2.0 • End-user control/authoring • Collaboration and sharing • Collective intelligence • Low-cost/free, adaptive software • Rich media • Portability/mobility
  • 8. Educational implications • learners have powerful tools • personal learning environments • ‘open’ access, content, services • learners find/create/add/adapt content • power shift from teachers to learners 8
  • 9. From e-learning 1.0 to e-learning 2.0 E-LEARNING 2.0 • Learning managed by learner • Peer-to-peer collaboration • Access to open content • Learning demonstrated by creating multi-media materials (e.g. e-portfolios) • Development of 21st century skills
  • 10. 21st century skills good communication skills independent learning ethics/responsibility teamwork flexibility thinking skills knowledge navigation IT skills embedded in subject area 10
  • 11. Role of instructor in learning 1. Downes and Siemens: no role; learners are autonomous, self- directed (e.g., cMOOCs): no LMS 2. Guide-on-the side: facilitate, guide, interact, organize; learner also contributes: no or ‘open’ LMS 3. Teacher controls: LMS mainly (including xMOOCs)
  • 12. When to use web 2.0 Learning as development: a move from dependent to independent or inter- dependent learning Use of web 2.0 depends on: • needs of learners • requirements of accreditation • your educational philosophy Web 2.0 excellent tools for learner-centered teaching/developing 21st century skills.
  • 13. Nine steps to qualitye-learning teaching 1. How do you want to teach? goals fore-learning 2. What kind ofe-learning 7. Create a strong course course? structure/schedule 3. Work in a team 8. Communicate, communicate, communicate 4. Build on existing resources 9. Innovate and evaluate 5. Master the technology 6. Set appropriate learning 13
  • 14. Step 1: How do you want to teach? From this: to this? + 14
  • 15. Step 2. What kind of courses? distributedlearning blendedlearning hybrid fully online face-to- classroom (reduced f2f + (distance) face aids online) no e-learning fully e-learning
  • 16. 2. Distance education or hybrid learning? where on the continuum should my course or program be? three deciding factors: targeted students demands of subject discipline (content + skills) resources
  • 17. 2 a Who are or will be my students? Who benefits frome-learning? full-time students wanting more flexibility (85% at UBC) lifelong learners wanting new qualifications/upgrading employers who want staff to learn in their own time or in the workplace independent learners
  • 18. 2 b Subject requirements What do students need to know? (content) Content:haematology What must they be able to do with their knowledge? (skills) Skills: identifyanalytes, analyze glucose and insulin levels, interpret results
  • 19. 2 b: Subject requirements Learning objectives
  • 20. 2 c. Resources • your time ( workload; course design) • LT support (instructional/web design) • experienced colleagues • technology (e.g. LMS) • open educationalresources(OER)
  • 21. 2. Blended, hybrid or distance? Determine by analysis of: (potential) students + needs of discipline + resources available Who should make this decision? Program team?
  • 22. 3. Work in a team Who is in team? • instructor + instructional designer (initially) • colleagues • Web designer • IT support?
  • 23. 3. Work in a team Why? • e-learning is different • course design critical • manage workload • share experience/resources • develop online learning activities for students
  • 24. 4. Build on existing resources • Technology tools: LMS (e.g. Moodle), web conferencing • Open educational resources: text; graphics, videos, animations, simulations, remote labs • What your colleagues have developed Molecule shapes simulation: phET, University of Colorado at Boulder, • Will save time
  • 25. 5. Master the technology • Moodleprovides a structure • Instructors need Moodle training • Relate technology training to how you want to teach (‘Can I do this?’) • Design (with team) course template • Don’t get into LMS ‘wars’ • Explore (with team) new tools (9)
  • 26. 6. Set appropriate learning goals for e-learning Same or different? Some online roles: • 21st century skills • subject specific Internet/IT skills • bring in outside world (experts, online resources, other students) Communicate goals to students 26
  • 27. 7. Design structure and activities 3 credit = 100 hrs online study = 8 hours a week Topics or projects? Weekly? Student activities: read, discuss, collect, do Learning outcomes and assessment Work with design team; control YOUR workload (and students’) 27
  • 28. 8. Communicate, communicate, communicate • Be ‘present’ online every day • Set clear expectations for students • Clear learning goals, activities, deadlines • Make students do the work • 48 hours response maximum • Monitor discussion forums 28
  • 29. 9. Innovate and evaluate • Steps 1-8: competency, effectiveness • Exciting time to be an instructor • New technology developments; new possibilities; mobile learning • Web 2.0 tools: social media, e- portfolios, WordPress, new LMSs • move to learner-centered teaching 29
  • 30. 9. Innovate and evaluate E-learning 2.0: use of web 2.0 depends on: • needs of learners • requirements of accreditation • your educational philosophy However, web 2.0 are excellent tools for learner-centered teaching and developing 21st century skills Evaluate and disseminate
  • 31. 10. ‘Advanced’e-learning design core skill: knowledge management how to find, analyze, evaluate and apply information open content within a learning design student-generated multimedia content: online project work assessment by e-portfolios 31
  • 32. Conclusions • Good standards and best practices already exist: should be applied • New tools/designs require new quality standards • QA should not impede innovation • Moodle valuable tool for providing structure/coherent learning environment; but other quality factors as well. 32
  • 33. (Some) questions 1. Do we need different quality standards for e-learning 2.0? 2. Implications of new teaching strategies for Moodle use? Web 2.0 tools: integrated or separate? 3. Implications of new tools such as e-portfolios and learning Virtual border post for training CBSA agents: analytics for assessment? Loyalist College 4. Quality standards for MOOCs? 33