Quality Management Plan
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This document outlines Team Epsilon's Quality Management Plan. It defines the purpose of the QM plan as ensuring quality is planned for and describes how quality will be managed through quality assurance and control activities using defined standards and metrics. The approach involves the project team, metrics, and a quality group. Metrics cover schedule, resources, process, and product performance. Quality assurance tools assess processes based on acceptable standards and performance at intervals. Quality control tools measure features against required values and determine if they are acceptable or need recommendations for resolution. The process focuses on planning, strategy, resources, tools, and is continuous after launch.
Quality Management Plan
- 1. QUALITY MANAGEMENT PLAN TEAM EPSILON Presenter: Vivian Weeks, Project Manager #NYUTEAMCULTURE
- 2. Our QM Plan’s Purpose Ensures Quality Is “Planned” Defines How Quality Will Be Managed Defines Quality Assurance Activities Defines Acceptable Standards
- 3. QUALITY CONTROL QUALITY REQUIREMENTS QUALITY ASSURANCE QUALITY MGMT. APPROACH Steps to HIGH Quality
- 6. QUALITY ASSURANCE TOOL/MATRIX PROCESS ACTION ACCEPTABLE PROCESS STANDARDS PROCESS PHASE ASSESSMENT INTERVAL You Tube Video Film Buffering < 60 seconds Buffering Weekly Blog Views < 4 paragraphs Must have one picture Editing Daily Twitter Entries Non Explicit/No Personal Attacks Entry Daily
- 7. QUALITY CONTROL TOOL/Matrix FEATURE DATE ITEM MEASURE D REQUIRED VALUE ACTUALLY MEASURE D ACCEPTA BLE Y/N RECOMMEN DATION DATE RESOLVED Video 4/30/14 Content on Group Issues No Defamatio n Content Y N/A 5/1/14 Subject Matter Expert (SME) on Blog 6/28/14 Level of knowledg e on teams Has published a peer reviewed article on teams SME’s article on teams in Harvard Business Review Y N/A 6/30/14
- 8. Continual Process for Quality Improvement Management Focus on: Planning Strategy Resources Tools Is Continuous After Go-Live