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What does it take to develop a quality training
                  program?


                 Denise Lloyd
               Technical Trainer
             Fieldbus Foundation
Introduction

   Bus protocols can be complex
     To reap the most benefit, knowledge is important
     Training enables the End User

   But, is all training created equal?
       Consistency
       Best practices/Pedagogy
       Accessibility
       Recognition
       Maintenance




2                                                        © 1999 – 2012 Fieldbus Foundation
Introduction

       Students are looking for a
        Quality Training Program
         Must address concerns
         Must be quantifiable and
          documentable
         Must be repeatable


       Individuals and Companies
        approached the Fieldbus
        Foundation, requesting
        recommendations for End
        User Training

3                                    © 1999 – 2012 Fieldbus Foundation
Case Study - FCTP

   Set out to develop the
    Foundation Certified Training
    Program (FCTP) in response
    to End User requests
   Development focus:
       Quality of program
         –   Materials, equipment, instruction,
             content, administration
       Ability to meet End User needs
       Consistency
       Expandability
       Maintenance
       Visibility

4                                                 © 1999 – 2012 Fieldbus Foundation
Developing the Training Program




5                                     © 1999 – 2012 Fieldbus Foundation
Locate Subject Matter Experts

   Where to find Subject Matter Experts?
     Current training programs
     Technology Developers
     In house


   Experts assist with future program steps



   FCTP: The Foundation approached instructors at
    training sites known for their excellence with
    Fieldbus Protocols; many of those instructors now
    teach FCTP Training

6                                              © 1999 – 2012 Fieldbus Foundation
Evaluate Market Needs




       FCTP: Use-case analysis
         who would take the training
         what they would want out of it
7                                          © 1999 – 2012 Fieldbus Foundation
Define Educational Needs

   Training programs must meet the needs of their
    students
   Consider student needs when defining the overall
    objectives of the training program
   FCTP: Multiple training certificates would be needed
    to resolve all use cases.
   Each Training Certificate was defined in general
    terms and by the pool of target students
     Foundation Certified Professional
     Foundation Certified Support Specialist
     Foundation Certified Technical Specialist
     Foundation Certified Physical Layer Installer


8                                                     © 1999 – 2012 Fieldbus Foundation
Detail Instructional Elements

   Common pedagogical method is twofold




9                                          © 1999 – 2012 Fieldbus Foundation
Detail Instructional Elements

        Bloom’s
         Taxonomy:
            Method of defining
             learning outcomes
             with active verbs
             that define the
             desired end state of
             the student
             achievement




10                                   © 1999 – 2012 Fieldbus Foundation
Detail Instructional Elements

    FCTP: Formed team with industry training experts
    Defined Learning Objectives with team
    Followed with defining Cognitive Learning
     Outcomes for all curriculums




11                                           © 1999 – 2012 Fieldbus Foundation
Define Evaluation Process

        Need process for evaluating if requirements are
         met
        Must examine and diagnose coverage of
         cognitive learning objectives with curriculum
         material
        Materials include everything presented to student
            Slides, handouts, references, labs, exercises, worksheets




12                                                           © 1999 – 2012 Fieldbus Foundation
Define Evaluation Process

                             FCTP: threefold audits
                               Training Site
                               Instructors
                               Curriculum

                             Instructors are expected to
                              be capable of instructing
                              any of the curriculum
                              programs
                             Audits for Instructor and
                              Curriculum are conducted
                              against the Learning
                              Objectives and Cognitive
                              Learning Outcomes defined
                              earlier
13                                              © 1999 – 2012 Fieldbus Foundation
Determine Continuing Program Needs




14                                        © 1999 – 2012 Fieldbus Foundation
Determine Continuing Program Needs




15                                        © 1999 – 2012 Fieldbus Foundation
Case Study: FCTP

What resulted:
FCTP program developed, defined, and brought
online
Initial Training Sites are among those who assisted
with program development
New Sites are approached based on
recommendations from Foundation Fieldbus End User
Councils
Sites can offer Certified Training once the Site, the
Instructor, and the Curriculum have all been audited
for program compliance


16                                          © 1999 – 2012 Fieldbus Foundation
Case Study: FCTP

What resulted:
Now have 4 curriculae, 8 Sites in FCTP Program
Student Registry has been created
Updates to curriculum are managed as protocol
expands




17                                        © 1999 – 2012 Fieldbus Foundation
Case Study: FCTP
                    FCTP Sites




18                               © 1999 – 2012 Fieldbus Foundation
Where To Get More Information

    FCTP Website:
        http://www.fieldbus.org/index.php?
         option=com_content&task=view&id=93&Itemid=210
    Bloom’s Taxonomy Explained:
        http://gates.govdl.org/docs/A%20Guide%20to%20Developing
         %20Cogntive%20Learning%20Objectives.pdf




19                                                    © 1999 – 2012 Fieldbus Foundation
Summary




20             © 1999 – 2012 Fieldbus Foundation
Summary

    Questions?

    Presenter Contact/Feedback:
      Denise.Lloyd@fieldbus.org
      512-794-8890 x22




21                                 © 1999 – 2012 Fieldbus Foundation

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Quality training and fctp

  • 1. What does it take to develop a quality training program? Denise Lloyd Technical Trainer Fieldbus Foundation
  • 2. Introduction  Bus protocols can be complex  To reap the most benefit, knowledge is important  Training enables the End User  But, is all training created equal?  Consistency  Best practices/Pedagogy  Accessibility  Recognition  Maintenance 2 © 1999 – 2012 Fieldbus Foundation
  • 3. Introduction  Students are looking for a Quality Training Program  Must address concerns  Must be quantifiable and documentable  Must be repeatable  Individuals and Companies approached the Fieldbus Foundation, requesting recommendations for End User Training 3 © 1999 – 2012 Fieldbus Foundation
  • 4. Case Study - FCTP  Set out to develop the Foundation Certified Training Program (FCTP) in response to End User requests  Development focus:  Quality of program – Materials, equipment, instruction, content, administration  Ability to meet End User needs  Consistency  Expandability  Maintenance  Visibility 4 © 1999 – 2012 Fieldbus Foundation
  • 5. Developing the Training Program 5 © 1999 – 2012 Fieldbus Foundation
  • 6. Locate Subject Matter Experts  Where to find Subject Matter Experts?  Current training programs  Technology Developers  In house  Experts assist with future program steps  FCTP: The Foundation approached instructors at training sites known for their excellence with Fieldbus Protocols; many of those instructors now teach FCTP Training 6 © 1999 – 2012 Fieldbus Foundation
  • 7. Evaluate Market Needs  FCTP: Use-case analysis  who would take the training  what they would want out of it 7 © 1999 – 2012 Fieldbus Foundation
  • 8. Define Educational Needs  Training programs must meet the needs of their students  Consider student needs when defining the overall objectives of the training program  FCTP: Multiple training certificates would be needed to resolve all use cases.  Each Training Certificate was defined in general terms and by the pool of target students  Foundation Certified Professional  Foundation Certified Support Specialist  Foundation Certified Technical Specialist  Foundation Certified Physical Layer Installer 8 © 1999 – 2012 Fieldbus Foundation
  • 9. Detail Instructional Elements  Common pedagogical method is twofold 9 © 1999 – 2012 Fieldbus Foundation
  • 10. Detail Instructional Elements  Bloom’s Taxonomy:  Method of defining learning outcomes with active verbs that define the desired end state of the student achievement 10 © 1999 – 2012 Fieldbus Foundation
  • 11. Detail Instructional Elements  FCTP: Formed team with industry training experts  Defined Learning Objectives with team  Followed with defining Cognitive Learning Outcomes for all curriculums 11 © 1999 – 2012 Fieldbus Foundation
  • 12. Define Evaluation Process  Need process for evaluating if requirements are met  Must examine and diagnose coverage of cognitive learning objectives with curriculum material  Materials include everything presented to student  Slides, handouts, references, labs, exercises, worksheets 12 © 1999 – 2012 Fieldbus Foundation
  • 13. Define Evaluation Process  FCTP: threefold audits  Training Site  Instructors  Curriculum  Instructors are expected to be capable of instructing any of the curriculum programs  Audits for Instructor and Curriculum are conducted against the Learning Objectives and Cognitive Learning Outcomes defined earlier 13 © 1999 – 2012 Fieldbus Foundation
  • 14. Determine Continuing Program Needs 14 © 1999 – 2012 Fieldbus Foundation
  • 15. Determine Continuing Program Needs 15 © 1999 – 2012 Fieldbus Foundation
  • 16. Case Study: FCTP What resulted: FCTP program developed, defined, and brought online Initial Training Sites are among those who assisted with program development New Sites are approached based on recommendations from Foundation Fieldbus End User Councils Sites can offer Certified Training once the Site, the Instructor, and the Curriculum have all been audited for program compliance 16 © 1999 – 2012 Fieldbus Foundation
  • 17. Case Study: FCTP What resulted: Now have 4 curriculae, 8 Sites in FCTP Program Student Registry has been created Updates to curriculum are managed as protocol expands 17 © 1999 – 2012 Fieldbus Foundation
  • 18. Case Study: FCTP FCTP Sites 18 © 1999 – 2012 Fieldbus Foundation
  • 19. Where To Get More Information  FCTP Website:  http://www.fieldbus.org/index.php? option=com_content&task=view&id=93&Itemid=210  Bloom’s Taxonomy Explained:  http://gates.govdl.org/docs/A%20Guide%20to%20Developing %20Cogntive%20Learning%20Objectives.pdf 19 © 1999 – 2012 Fieldbus Foundation
  • 20. Summary 20 © 1999 – 2012 Fieldbus Foundation
  • 21. Summary  Questions?  Presenter Contact/Feedback:  Denise.Lloyd@fieldbus.org  512-794-8890 x22 21 © 1999 – 2012 Fieldbus Foundation

Editor's Notes

  • #6: Next slides discuss stages, use FCTP as case study