Ramon ray
- 1. Six Rules For Tech Success In Business Ramon Ray Technology Evangelist Smallbiztechnology.com
- 2. Technology Is An Investment Not A Cost
- 3. An Investment Means… • It Takes Time • Consider All Reasonable OpFons • Measure Goals and Results • It’s Your Future • PlanFng Seeds of Growth
- 4. Don’t Technologize a Bad Business Process
- 5. Don’t Technologize a Bad Biz Process
- 6. Don’t Technologize a Bad Biz Process • Lousy _______ Is Not the Fault of Technology • Technology Won’t Make BeQer Employees • Great Employees Leverage Tech to Be BeQer
- 8. Outsource Your Technology • You’re an Expert in ________ • You Are NOT a Tech Guru • Call Upon Tech Experts to Help Make Decisions
- 9. Outsource Your Technology • Acquire ExperFse • Save Time • Save Money • Boost ProducFvity
- 10. Email Is Not CRM Customer RelaFonship Management
- 11. Email Is Not CRM • Email = TransacFonal communicaFons • CRM = Fulfill customer expectaFons • CRM = Predict desires • CRM = Life long and loyal customers
- 12. Email Is Not CRM • Amazon.com knows who you are • Amazonc.com knows what you want beQer than you do You need a SYSTEM, CRM, to know who your customers are and what they want
- 13. Social Media Is Not a Joke
- 14. Social Media Is Not a Joke EvoluFon of Business CommunicaFon
- 15. Social Media Is Not a Joke EvoluFon of Business CommunicaFon
- 16. Social Media Is Not a Joke EvoluFon of Business CommunicaFon
- 17. Social Media Is Not a Joke • LISTEN • ENGAGE • Upgrade Your Profile
- 18. Mobility Is Not an OpFon It’s a Strategy
- 19. Mobility Is Not an OpFon • Office Cubicles Are Empty. People Are with Customers • Be As ProducFve in the Office As Out of the Office • CompeFtors Are Only a Click Away
- 20. There’s more… 1. Try and Test 2. Don’t Be a Guinea Pig 3. Get Input from End Users 4. Secure CompuFng Is Smart CompuFng 5. Content Is King 6. Wireless Broadband Will Set You Free 7. Cloud CompuFng Gives You Speed 8. CollaboraFon Services Make You Smart 9. Web Site Must Be a Digital, InteracFve, Sales Tool
- 21. Ramon Ray THANK YOU. CLASS IS OVER Editor & Technology Evangelist Smallbiztechnology.com