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CRMYug ! Road Map to Success
                            Satisfied Customers or Loyal Customers !

                            Propel your business into Cyberspace,
INSIDER                     by online Marketing.
  INSIDE STORY
                            Position your Business as the obvious choice
Satisfied Customers or      in your industry .The one that people would drive
   Loyal Customers.
                            across town for.
                            Attract more client by targeting right target market.
 Networking ! Sowing
the seed of opportunity.    Increase your sale through smart positioning.

  End of Standalone        Business first and foremost is about people and the
 application integrating    relationship that are formed between them. But how
CRM & SOCIAL MEDIA.         can we tap and retain them ???

Possible fix for falling   Seldom Qs arise……...How can we manage to stand in
        click.              an ever increasing competitive era??



                            .
Networking ! Sowing the Seed of Opportunity




                                                                           CRM
  Social Media buzz!                                                   integrating
                                                                     Social Media ! A
Denomination to grow your                                              Marketing
                                                                         Mastery
       Business.

    Discover how to ……
           Set up
FaceBook,Twitter,Linkedin,You
           Tube.

  Link your Social Media
 tools, So, that you can save
 time and maximize return

   Create Social Media
  Strategy to attract more
           client.
wow! My Bank is                                                                                              Buying is so easy
 on Facebook ,let                   Explore “Your” Bank on Facebook                                          without losing sale.
 me click on “like”




                                            Satisfied Customers




   We cater to
                                                   Is my a/c safe? So                                        Let me check, no of
   your need.                                      many hackers hear                                        transaction in my a/c


    Propel your Business into               Time to market Qs on your X-10                    New Business trend !
             Cyberspace !                                     rollout!                          Build brand awareness.
 Make your website to work for you 24/7.  Visible Intelligence has been recognized by         Connect with customer
  Attract constant flow of lead through   industry analysts and customers alike for its            Promote events.
   Low–Cost online marketing strategies.    speed, data quality and depth of analytics
                                             to support you in making better business        Educate customers & retailers
  Automate your business and make it                         decisions.                    Influence SEO and customer feed
                  global.
THE EVOLUTION OF SOCIAL CRM ! End of standalone
          application, now integrating CRM & Social Media

   SOCIAL CRM?                                   SOCIAL CRM PROCESS
                                                 Facebook,
    Social “CRM “is a                             LinkedIn,            Macro
philosophy and business                            Twitter,           AUTOMATED
                                                   BLOGS,
  strategy designed to                           News, Soci
  engage customer in a                             al Data
   mutually beneficial
     relationship. It's
   supported by social
                                                 Listening
 technology ,business is
                                                    Tool
  workflow & process.

SOCIAL CONSUMER                         Phone
                                   Calls,Email,feed
                                         back
                                    forms, Letter.
Social “CONSUMER” is a
wise customer who keep
 his eye on market and
    learn about new
                                                                       Micro
                                                                       Human
products through Social
Channels and Network.


                           CRM APP’S !
Who we are ?                                                Author Speak ….
  We are a professionally managed IT services                               Connect me on
     company with specific focus on providing                                in.Linkedin.com/in/mariyam522
      services around CRM and BI (Siebel and                      It’s time to make this Globe your niche for your
    Microsoft products) and custom application                  business by implementing 360 degree view on what
           development on MS platform.                           is happening and where is happening. Know and
  We are a Gold partner for Oracle and certified                 groom your business by Social CRM which is no
                partner of Microsoft                              more a philosophy but a toll ,a business strategy
                                                                      designed to engage customer in a mutually
                   Our Leaders                                    beneficial relationship .Its Time to think beyond
PB Narsimhan Strategy and IT Operations                                                 limit.
More than 24 years of experience in Engineering &                           WARM WISHES FROM ! Maliya F
Services, huge experience of MNCs in
                                                                  If you are not willing to risk the usual you
Singapore, Japan, Malaysia, Thailand and UK for many
                                                                       will have to settle for the ordinary.”
fortune clients.
                                                                                       Jim Rohn
Murali Krishna M Business Development                                     “Too many of us are not living our
Over 23 years of experience across the verticals like Banking          dreams because we are living our fears.”
 & Finance, Manufacturing, IT and ITES Worked for Tier one                              Les Brown
 organizations and large conglomerates.

Sendhil Kumar Delivery                                          Let’s Talk…let’s Partner !
                                                                Connect on InDemand InfoTech Pvt Ltd.
Brings rich experience on quality processes such as CMMi
  and ISO and multiple development methodologies                Find us on LinkedIn ,Facebook
  including Agile .He was the Global Delivery Director for      Phone: +91 44 4901 7555
  CRM at a major software product & services company            Email: info@Indemand.co.in
                                                                       maliya.f@indemand.co.in

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CrmYug

  • 1. CRMYug ! Road Map to Success Satisfied Customers or Loyal Customers ! Propel your business into Cyberspace, INSIDER by online Marketing. INSIDE STORY Position your Business as the obvious choice Satisfied Customers or in your industry .The one that people would drive Loyal Customers. across town for. Attract more client by targeting right target market. Networking ! Sowing the seed of opportunity. Increase your sale through smart positioning. End of Standalone Business first and foremost is about people and the application integrating relationship that are formed between them. But how CRM & SOCIAL MEDIA. can we tap and retain them ??? Possible fix for falling Seldom Qs arise……...How can we manage to stand in click. an ever increasing competitive era?? .
  • 2. Networking ! Sowing the Seed of Opportunity CRM Social Media buzz! integrating Social Media ! A Denomination to grow your Marketing Mastery Business. Discover how to …… Set up FaceBook,Twitter,Linkedin,You Tube. Link your Social Media tools, So, that you can save time and maximize return Create Social Media Strategy to attract more client.
  • 3. wow! My Bank is Buying is so easy on Facebook ,let Explore “Your” Bank on Facebook without losing sale. me click on “like” Satisfied Customers We cater to Is my a/c safe? So Let me check, no of your need. many hackers hear transaction in my a/c Propel your Business into Time to market Qs on your X-10 New Business trend ! Cyberspace ! rollout!  Build brand awareness.  Make your website to work for you 24/7.  Visible Intelligence has been recognized by  Connect with customer  Attract constant flow of lead through industry analysts and customers alike for its  Promote events. Low–Cost online marketing strategies. speed, data quality and depth of analytics to support you in making better business  Educate customers & retailers  Automate your business and make it decisions.  Influence SEO and customer feed global.
  • 4. THE EVOLUTION OF SOCIAL CRM ! End of standalone application, now integrating CRM & Social Media SOCIAL CRM? SOCIAL CRM PROCESS Facebook, Social “CRM “is a LinkedIn, Macro philosophy and business Twitter, AUTOMATED BLOGS, strategy designed to News, Soci engage customer in a al Data mutually beneficial relationship. It's supported by social Listening technology ,business is Tool workflow & process. SOCIAL CONSUMER Phone Calls,Email,feed back forms, Letter. Social “CONSUMER” is a wise customer who keep his eye on market and learn about new Micro Human products through Social Channels and Network. CRM APP’S !
  • 5. Who we are ? Author Speak ….  We are a professionally managed IT services Connect me on company with specific focus on providing in.Linkedin.com/in/mariyam522 services around CRM and BI (Siebel and It’s time to make this Globe your niche for your Microsoft products) and custom application business by implementing 360 degree view on what development on MS platform. is happening and where is happening. Know and  We are a Gold partner for Oracle and certified groom your business by Social CRM which is no partner of Microsoft more a philosophy but a toll ,a business strategy designed to engage customer in a mutually Our Leaders beneficial relationship .Its Time to think beyond PB Narsimhan Strategy and IT Operations limit. More than 24 years of experience in Engineering & WARM WISHES FROM ! Maliya F Services, huge experience of MNCs in  If you are not willing to risk the usual you Singapore, Japan, Malaysia, Thailand and UK for many will have to settle for the ordinary.” fortune clients. Jim Rohn Murali Krishna M Business Development  “Too many of us are not living our Over 23 years of experience across the verticals like Banking dreams because we are living our fears.” & Finance, Manufacturing, IT and ITES Worked for Tier one Les Brown organizations and large conglomerates. Sendhil Kumar Delivery Let’s Talk…let’s Partner ! Connect on InDemand InfoTech Pvt Ltd. Brings rich experience on quality processes such as CMMi and ISO and multiple development methodologies Find us on LinkedIn ,Facebook including Agile .He was the Global Delivery Director for Phone: +91 44 4901 7555 CRM at a major software product & services company Email: info@Indemand.co.in maliya.f@indemand.co.in