Reading and Resources: Making Work Work
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The document lists a variety of resources and readings relevant to leadership, conflict resolution, and personal development. Notable works include 'The 7 Habits of Highly Effective People' by Stephen Covey and 'Getting to Yes' by Fisher, Ury, and Patton. It also highlights training courses and guides for effective facilitation and communication.
Reading and Resources: Making Work Work
- 1. Reading and resources (1) Badaracco, J. L. (1998). The discipline of building character. In Harvard business review on leadership (pp. 89-113). Cambridge, MA: Harvard Business School Press. Beer, J. E., & Stief, E. (1997). The mediator's handbook. Gabriola Island, BC, Canada: New Society Publishers. Bens, I. (2005). Facilitating with ease! Core skills for facilitators, team leaders and members, managers, consultants, and trainers. San Francisco: Jossey-Bass. Briggs, J., & Peat, F. D. (1999). Seven life lessons of chaos: Spiritual wisdom from the science of change. New York: HarperCollins Publishers.
- 2. Reading and Resources (2) Covey, S. R. (1989). The 7 habits of highly effective people. New York: Simon and Schuster. Deutsch, M., & Coleman, P. T. (Eds.). (2000). The handbook of conflict resolution: Theory and practice. San Francisco: John Wiley & Sons. Fisher, R., Ury, W., & Patton, B. (1991). Getting to yes: Negotiating agreement without giving in. New York: Penguin Books. Fournies, Ferdinand J. 2007. Why Employees don't do what they're supposed to do, and what you can do about it. McGraw-Hill Friedman, Thomas L. 2006. The World is Flat: A Brief History of the 21 st Century. Farrar Straus & Geroux Goleman, Daniel 2006. 10 th Anniversary Edition: Why it Can Matter More than IQ. Bantam Books
- 3. Reading and Resources (3) Jaworski, J. (1998). Synchronicity: The inner path of leadership. San Francisco: Berrett-Koehler Publishers, Inc. Kaner, S., Lind, L., Toldi, C., Fisk, S., & Berger, D. (2005). Facilitator's guide to participatory decisions-making. Gabriola Island, BC, Canada: New Society Publishers/Canada. Lama, D., & Cutler, H. C. (1998). The Art of Happiness. New York City: Riverhead Books. Levine, R. 2001 The Cluetrain Manifesto: The End of Business as Usual. Perseus Books Group Mischel, W., & DeSmet, A. L. (2000). Self-regulation in the service of conflict resolution. The handbook of conflict resolution: theory and practice , 256-275. (M. Deutsch, & P. T. Coleman, Eds.) San Francisco, CA: John Wiley & Sons.
- 4. Reading and Resources (4) Patterson, Kerry (2002). Crucial Conversations: Tools for Talking When Stakes are High. McGraw-Hill Patterson, Kerry (2004). Crucial Confrontations: Broken Promises, Violated Expectations, and Bad Behavior. Scoble, M., Israel, S. 2006. Naked COnversations: How Blogs Are Changing The Way Businesses Talk with Customers, John Wiley and Sons Stewart, E. C., & Bennett, M. J. (1991). American cultural patterns: a cross-cultural perspective. Boston: Intercultural Press, Inc. The Institute of Cultural Affairs USA. (2008). ToP(r) Facilitation Skills Training 2008 . Retrieved May 25, 2008, from ToP Training Courses - Institute of Cultural Affairs: USA: http://www.ica-usa.org/top-courses/courses-page-1.htm