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Case Study                          Travel & Transportation




Re-engineering Consultancy for Legacy based Flight Operations System
Customer Profile
The world’s oldest and largest airline service providers having a combined fleet of 500 aircraft (passenger & cargo). The airline having more than 1500 daily
departures has extensive domestic and global route networks serving 900 cities in 160 countries.




 Business Need                                                                                                 Sources of information:

The airline’s existing legacy based flight operation suite, based on Unisys OS2200, consists of                   Detailed Estimates & Schedule
applications like Aircraft routing,scheduling, ACARS, FLIFO (Flight information), Weather, MEL                    Approach & Roadmap
(Minimum Equipment List) , MGL (Maximum Gross Load) , Weight & Balance and Gate-handling.                         Risk Mitigation/Avoidance Plan
                                                                                                                  Market Study Report
The need was to re-engineer the flight operation system due to the following reasons:

   Scalability                                                                                                    Solution
   Primitive user interface                                                                                       Hexaware recommended the following:
   Rigid communication interchange protocols between applications
                                                                                                                     Java/J2EE solution to be developed
   High technology overhead                                                                                          after establishing an SOA architectural
   Limited scope for interpretation of real time data exchanged within the system                                    layer for reduced coupling and future
   Scarcity of skilled and trained professionals to maintain the 30 year old legacy system                           connectivity
   Changing/growing business needs                                                                                   Phased approach instead of a big bang
   Limitation in Efficiency and performance                                                                          approach
                                                                                                                     A combination of re-engineering and
Methodology                                                                                                          replacement considering the cost,
With due expertise in the field of flight operations as well as legacy modernization, Hexaware was                   time-to-market and customization effort
chosen to conduct the first phase of implementation known as “Discovery Phase”.                                      Off-the-shelf components based on
                                                                                                                     factors like scalability, client base,
The objectives of Phase 1 were:
                                                                                                                     international operations capable of
   Arrive at an approach and road map for re-engineering
                                                                                                                     handling intricacies
   Estimate and schedule for re-engineering
   Conduct ‘market watch’ to identify potential off-the-shelf components to reduce time-to-market.
   Identify the technical and functional gaps in existing system and areas of customization
   Build vs. Buy analysis for certain components

Sources of information:
   Brain storming sessions with customer
   Code mining of the applications
   Provide an indicative budget for the development efforts for a ground up implementation
   The experience of airline domain experts @ Hexaware
   Documents from customer - Functional manuals & Program documents
   Discussions/ presentations by vendors for market study


© Hexaware Technologies. All rights reserved.                                                                                         www.hexaware.com

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Re engineering consultancy for legacy based flight operations system

  • 1. Case Study Travel & Transportation Re-engineering Consultancy for Legacy based Flight Operations System Customer Profile The world’s oldest and largest airline service providers having a combined fleet of 500 aircraft (passenger & cargo). The airline having more than 1500 daily departures has extensive domestic and global route networks serving 900 cities in 160 countries. Business Need Sources of information: The airline’s existing legacy based flight operation suite, based on Unisys OS2200, consists of Detailed Estimates & Schedule applications like Aircraft routing,scheduling, ACARS, FLIFO (Flight information), Weather, MEL Approach & Roadmap (Minimum Equipment List) , MGL (Maximum Gross Load) , Weight & Balance and Gate-handling. Risk Mitigation/Avoidance Plan Market Study Report The need was to re-engineer the flight operation system due to the following reasons: Scalability Solution Primitive user interface Hexaware recommended the following: Rigid communication interchange protocols between applications Java/J2EE solution to be developed High technology overhead after establishing an SOA architectural Limited scope for interpretation of real time data exchanged within the system layer for reduced coupling and future Scarcity of skilled and trained professionals to maintain the 30 year old legacy system connectivity Changing/growing business needs Phased approach instead of a big bang Limitation in Efficiency and performance approach A combination of re-engineering and Methodology replacement considering the cost, With due expertise in the field of flight operations as well as legacy modernization, Hexaware was time-to-market and customization effort chosen to conduct the first phase of implementation known as “Discovery Phase”. Off-the-shelf components based on factors like scalability, client base, The objectives of Phase 1 were: international operations capable of Arrive at an approach and road map for re-engineering handling intricacies Estimate and schedule for re-engineering Conduct ‘market watch’ to identify potential off-the-shelf components to reduce time-to-market. Identify the technical and functional gaps in existing system and areas of customization Build vs. Buy analysis for certain components Sources of information: Brain storming sessions with customer Code mining of the applications Provide an indicative budget for the development efforts for a ground up implementation The experience of airline domain experts @ Hexaware Documents from customer - Functional manuals & Program documents Discussions/ presentations by vendors for market study © Hexaware Technologies. All rights reserved. www.hexaware.com