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Rebels with a Cause:
Creating Positive Change at Work
Feb. 18, 2015
@RebelsAtWork
Our stories, our rebel calling
Why is change so hard?
Rebels with a Cause: Creating Positive Change
Why is being a change instigator so hard?
POLL #1
My biggest challenge in creating change is: (choose one)
1. Afraid I might hurt my reputation/career
2. My boss is resistant to most new ideas
3. Unclear how decisions really get made
4. My ideas go against the culture of my organization
5. I hate dealing with conflict and controversy
6. Working through approval processes makes me crazy
What are you up against?
POLL #2
The top reason my organization resists change: (choose
one)
1. Execs will never agree to it
2. Not enough resources/too expensive budget
3. Like the way things are
4. Working through approval process exhausting
5. We’ve tried that before and it didn’t work
Mindset Skills Self-care
BONUS: Managing rebels
You have more power than you realize.MINDSET
Bad Rebel Good Rebel
Complain Create
Me-focused Mission focused
Pessimist Optimist
Problems Possibilities
Anger Passion
Alienate people Attract support
Assertions Questions
Pinpoint fingers Pinpoint causes
Lecture Listen
Worry that Wonder if
Obsessed Reluctant
@Rebels at Work
What assumptions might
be getting in your way?
WHAT IS THE THINKING STYLE?
Self-esteem from Validated thinking Goals achieved Celebrated ideas
Known for Minimizing risk Getting things done Coming up with new
approaches
Needs Information, data to
understand meaning of
things
Rules, structure to guide
processes and organize
things
Options, flexibility to
imagine new outcomes
Driven to Know Organize Change
Life appears Rational Ordered Emergent
Lives Cautiously Practically Spontaneously
World view Measured Practical Big picture
Looks for Meaning Usefulness Opportunities
Believes in Truth Harmony Hope
Works best with Data Processes Ideas
Guided by Rationality Practicality Intuition
Past Thinking Present Thinking Future Thinking
To get a free, personalized analysis of your thinking style:
http://www.mindtimemaps.com/start/corporaterebels/
Source: MindTime
Don’t go it alone. Find your rebel wild pack.
The 10%
Superpower
Work out loud
Ask for help
Informal influencers
Questions
SKILLS
Understand the
organizational
landscape
• What is most valued?
• How are decisions made?
• What are the business cycles?
• Who influences what and whom?
• What’s getting talked about?
Earn credibility and trust
Find trusted advisors
Think about right steps
Make friends with BBB’s
Bureaucratic Black Belts
Masters of the organization’s rules
and culture.
They can help or kill your idea.
Manage your outbox. Who are 3 BBB’s you should have lunch with?
6 reasons bosses say NO
1. It’s just not that important
2. I can’t understand what the “it” is
3. Bad timing
4. Uncertainty makes me nervous
5. I don’t like the idea and can’t tell you
6. I love the way things are
That’s interesting.
Tell me more.
Key in on what’s at stake. Show how the idea relates to what people
want.
Paint a picture of what could be. Make the status quo unappealing.
Show the idea can work. People support ideas they think can work.
Be positive and pithy. Keep it short!
Frame your ideas, communicate value vs. “how”
What do people in your organization really want? Is it stated or unstated?
Connect to what’s understood
It’s a new magazine that combines
the best of Rolling Stone and
Harvard Business Review….
It’s an executive car service with
wings…
It’s the love child of Sharepoint and
Facebook…
Framing your idea
How will things be different
when the dream comes true?
Paint a picture of the future..
Prove it can work. Earn more trust.
• What’s needed to realize the
dream?
• What might impede progress?
• What preparation is needed?
• How will you evaluate progress?
• What can team stop doing or do less
of?
There can be no change without conflict.
Invite conversation + listen
What’s the real issue?
Ask for alternative solutions
Master the meeting
Strategically address bullies
Overcoming obstacles
• Be open to other thinking
• Keep connecting to values
• Take small steps to prove value
• Turn to wisdom of rebel pack
Questions
Gratitude: what is going well.
Write down 3 things each week, share
with team.
Penalty boxes: If you end up in
penalty box for pushing boundaries for
positive intent, know you’ll recover.
Use the time to observe.
Friendships: outside of work
friends = priceless to sanity, well being.
Get outside: all adventures are
easier when you you’re healthy, fit,
rested.
SELF-CARE
Should you keep going?
• Rate importance
• Is the energy waning?
• Is it performance objective
worthy?
• How much are your colleagues
willing to help?
• Are you becoming not yourself?
If you’re thrown under the bus…
Beware your anger
Go under radar
Think of it like a divorce
Avoid failure language
Find a new boss
Perspective: work – life
Should you quit?
Know when to quit
Rebels with a Cause: Creating Positive Change
POLL #3
What’s the best use of our remaining time?
1. Open up for Q&A
1. Share advice for when you’re the boss of rebels (or project lead
with rebels on the team))
3. Do another Webcast about leading rebels
When you’re leading rebels
Make it safe
Most goals and visions feel like this.
Hard to connect new ideas to fuzziness.
Hard to evaluate decisions.
Hard to know if you’re making progress.
Easy to get lost.
Easy for rebels to get in trouble.
Be clear about expectations
Create new organizational habits
It’s a shame. He has
some interesting ideas
but doesn’t know how
to fit in..
She has great potential but
she needs to learn how to
be more corporate.
Value, hire for differences
Teach how to
navigate organizational
politics and processes
(Especially the invisible)
A Handbook for Leading
Change from Within
Lois Kelly & Carmen Medina
REBELS
AT WORK
“Rebels at Work is the essential guide to rocking the boat. From the trenches,
Lois Kelly and Carmen Medina outline how to gain credibilit y, pitch ideas,
navigate politics, manage confl ict, and maintain sanit y.”
—Adam Grant, W harton professor and
New York Times bestselling author of Give and Take
www.rebelsatwork.com
@RebelsAtWork
www.facebook.com/RebelsatWork
lois@rebelsatwork.com
@LoisKelly
carmen@rebelsatwork.com
@Milouness
What was most helpful?
What areas do you want to learn more about?
Let us know! @RebelsAtWork

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Rebels with a Cause: Creating Positive Change

  • 1. Rebels with a Cause: Creating Positive Change at Work Feb. 18, 2015 @RebelsAtWork
  • 2. Our stories, our rebel calling
  • 3. Why is change so hard?
  • 5. Why is being a change instigator so hard? POLL #1 My biggest challenge in creating change is: (choose one) 1. Afraid I might hurt my reputation/career 2. My boss is resistant to most new ideas 3. Unclear how decisions really get made 4. My ideas go against the culture of my organization 5. I hate dealing with conflict and controversy 6. Working through approval processes makes me crazy
  • 6. What are you up against? POLL #2 The top reason my organization resists change: (choose one) 1. Execs will never agree to it 2. Not enough resources/too expensive budget 3. Like the way things are 4. Working through approval process exhausting 5. We’ve tried that before and it didn’t work
  • 8. You have more power than you realize.MINDSET
  • 9. Bad Rebel Good Rebel Complain Create Me-focused Mission focused Pessimist Optimist Problems Possibilities Anger Passion Alienate people Attract support Assertions Questions Pinpoint fingers Pinpoint causes Lecture Listen Worry that Wonder if Obsessed Reluctant @Rebels at Work
  • 10. What assumptions might be getting in your way?
  • 11. WHAT IS THE THINKING STYLE? Self-esteem from Validated thinking Goals achieved Celebrated ideas Known for Minimizing risk Getting things done Coming up with new approaches Needs Information, data to understand meaning of things Rules, structure to guide processes and organize things Options, flexibility to imagine new outcomes Driven to Know Organize Change Life appears Rational Ordered Emergent Lives Cautiously Practically Spontaneously World view Measured Practical Big picture Looks for Meaning Usefulness Opportunities Believes in Truth Harmony Hope Works best with Data Processes Ideas Guided by Rationality Practicality Intuition Past Thinking Present Thinking Future Thinking To get a free, personalized analysis of your thinking style: http://www.mindtimemaps.com/start/corporaterebels/ Source: MindTime
  • 12. Don’t go it alone. Find your rebel wild pack. The 10% Superpower
  • 13. Work out loud Ask for help Informal influencers
  • 16. Understand the organizational landscape • What is most valued? • How are decisions made? • What are the business cycles? • Who influences what and whom? • What’s getting talked about?
  • 17. Earn credibility and trust Find trusted advisors Think about right steps
  • 18. Make friends with BBB’s Bureaucratic Black Belts Masters of the organization’s rules and culture. They can help or kill your idea. Manage your outbox. Who are 3 BBB’s you should have lunch with?
  • 19. 6 reasons bosses say NO 1. It’s just not that important 2. I can’t understand what the “it” is 3. Bad timing 4. Uncertainty makes me nervous 5. I don’t like the idea and can’t tell you 6. I love the way things are
  • 20. That’s interesting. Tell me more. Key in on what’s at stake. Show how the idea relates to what people want. Paint a picture of what could be. Make the status quo unappealing. Show the idea can work. People support ideas they think can work. Be positive and pithy. Keep it short! Frame your ideas, communicate value vs. “how” What do people in your organization really want? Is it stated or unstated?
  • 21. Connect to what’s understood It’s a new magazine that combines the best of Rolling Stone and Harvard Business Review…. It’s an executive car service with wings… It’s the love child of Sharepoint and Facebook… Framing your idea
  • 22. How will things be different when the dream comes true? Paint a picture of the future..
  • 23. Prove it can work. Earn more trust. • What’s needed to realize the dream? • What might impede progress? • What preparation is needed? • How will you evaluate progress? • What can team stop doing or do less of?
  • 24. There can be no change without conflict. Invite conversation + listen What’s the real issue? Ask for alternative solutions Master the meeting Strategically address bullies
  • 25. Overcoming obstacles • Be open to other thinking • Keep connecting to values • Take small steps to prove value • Turn to wisdom of rebel pack
  • 27. Gratitude: what is going well. Write down 3 things each week, share with team. Penalty boxes: If you end up in penalty box for pushing boundaries for positive intent, know you’ll recover. Use the time to observe. Friendships: outside of work friends = priceless to sanity, well being. Get outside: all adventures are easier when you you’re healthy, fit, rested. SELF-CARE
  • 28. Should you keep going? • Rate importance • Is the energy waning? • Is it performance objective worthy? • How much are your colleagues willing to help? • Are you becoming not yourself?
  • 29. If you’re thrown under the bus… Beware your anger Go under radar Think of it like a divorce Avoid failure language Find a new boss Perspective: work – life Should you quit?
  • 30. Know when to quit
  • 32. POLL #3 What’s the best use of our remaining time? 1. Open up for Q&A 1. Share advice for when you’re the boss of rebels (or project lead with rebels on the team)) 3. Do another Webcast about leading rebels
  • 35. Most goals and visions feel like this. Hard to connect new ideas to fuzziness. Hard to evaluate decisions. Hard to know if you’re making progress. Easy to get lost. Easy for rebels to get in trouble. Be clear about expectations
  • 37. It’s a shame. He has some interesting ideas but doesn’t know how to fit in.. She has great potential but she needs to learn how to be more corporate. Value, hire for differences
  • 38. Teach how to navigate organizational politics and processes (Especially the invisible)
  • 39. A Handbook for Leading Change from Within Lois Kelly & Carmen Medina REBELS AT WORK “Rebels at Work is the essential guide to rocking the boat. From the trenches, Lois Kelly and Carmen Medina outline how to gain credibilit y, pitch ideas, navigate politics, manage confl ict, and maintain sanit y.” —Adam Grant, W harton professor and New York Times bestselling author of Give and Take www.rebelsatwork.com @RebelsAtWork www.facebook.com/RebelsatWork lois@rebelsatwork.com @LoisKelly carmen@rebelsatwork.com @Milouness
  • 40. What was most helpful? What areas do you want to learn more about? Let us know! @RebelsAtWork

Editor's Notes

  • #14: Minimally viable products
  • #38: But most people in a company the same. Those that stand out, like rebels, treated as “problems.”