SlideShare a Scribd company logo
Reflections
on Positionality:
pros, cons and workarounds from an intense fieldwork

Eduardo Gonçalves
http://about.me/cuducos

Marcelo Fagundes
marcelofagundes@insitum.com
How might we engage direct sellers in
a digital learning platform for an ongoing
online training support about cosmetics?
Project scope

3

2 phases ethnographic research
Co-creation

Ethnographic
research
(generative)

PHASE 1

PHASE 2
Concepts

User’s
needs

Hyposthesis

Ethnographic
research
(exploratory)

Analysis

Concepts’
integration

Benefits

Design
principles

Users’ profiles
and opportunities

Analysis

Learning
platform
60+ people
(mainly women from social-economic levels)
17 cities
(from 5 different Brazilian macro regions)
2 research teams
(one female researcher, one male researcher
and one person from the client each team)
And some unexpected stories...
Project scope

2 phases ethnographic research

We got back to some participants from the first phase during the second phase.
Due to that it was possible to compare and analyze the influence the researchers
could have had in participants life and draw a set of reflections about the role of
the ethnographer in terms of positionality.

8
Project scope

2 phases ethnographic research

We got back to some participants from the first phase during the second phase.
Due to that it was possible to compare and analyze the influence the researchers
could have had in participants life and draw a set of reflections about the role of
the ethnographer in terms of positionality.

9
“

[Postmodern] ethnographers question the ability of any method to represent
‘reality’ accurately on three grounds: there is no one fixed ‘reality’ in the
postmodern understanding of nature to capture ‘accurately’; all methods are
cultural and personal constructs, collecting partial and selective knowledge;
and since all knowledge is selective, research can offer only a socially
constructed account of the world.”
Brewer (2000:22-23)
“

Turning in upon ourselves as researchers makes us look subjectively and
reflexively at how we are positioned.”
Chriseri-Strater (1996:119)
Our own position during the fieldwork
as researchers could have influence
over the access to data.
Our own position during the fieldwork
as researchers could have influence
over the access to data.
• Ethnography and the Client
• Ethnography and Gender
• Ethnography and Social Positions
1
Ethnography and the Client
Ethnography and the Client

It’s recommended to not disclose the name
of the client or it’s presence (if it happened)
during corporate ethnography, since it could
inhibit participants.

15
“

You need to tell them
that it must change!”
“

Sorry for the inconvenience.
I was afraid. You know
that’s too much violence...
And it’s difficult to trust
people nowadays.”
Ethnography and the Client

Client’s ethical principles

Asked to discloser
name and presence

Concerns for the research team

18
Ethnography and the Client

19

Client’s ethical principles

Client’s ethical principles

Asked to discloser

Asked to discloser

name and presence

Concerns for the research team

X

name and presence

Better access within the ethnography;
Encouraged participants to talk more, more
passionate, and more in-depth about the
exact topics that we were looking for
2
Ethnography and Gender
Ethnography and Gender

The research theme and the social context led
us to think that going to the field with a men
on the team could inhibit participants.

21
Beauty products
Lower socio economic
level women
(sexist environment dominated by men)
Strategies
• Assumed secondary roles in order
to fade out during the interactions;
• Slightly pretended to be more feminine
(or tried to avoid being explicitly masculine).
Ethnography and Gender

Theme and social context

Men in the
research team

Concerns for the research team

25
Ethnography and Gender

26

Theme and social context

Theme and social context

Men in the

Men in the

research team

Concerns for the research team

X

research team

Our positionality as male researchers may already
be enough to influence the research with this
women profile. However, if we succeeded in this
project (and the project results strongly suggest
we did) we believe that gender was a minor issue.
Actually, these previous issues were not as important as we
thought. In addition to what we pondered perviously, there
were issues we were not able to foresee that were pretty
helpful to the success of the project.
3
Ethnography and Social Positions
Ethnography and Social Positions

Even if the use of basic ethnography
techniques were as useful as important,
there are some issues that are just
impossible to dismiss: the research team
was Caucasian, some of us were males and
some women we were talking to were
victims of domestic violence with their
husbands being the aggressor.

29
“

My son was shot due to his involvement with drugs,
with dealers… but you, you don't have this problem,
you studied, you have a job, you should get married.”
“

You shouldn't be so attached to any boyfriend,
you have a college degree, you have a good job,
you’re a an independent woman!”
Ethnography and Social Positions

32

Participants and their
social context

Different
social position

Differences inherent to the research
teams also – and surprisingly – worked as
positive aspect in terms of positionality
and access our participants.
Ethnography and Social Positions

We clearly felt that in the beginning of each
interaction participants were suspicious
about what was going on. On the one hand,
probably due to their context. On the other
hand, because of the deeply interest that we
were having on their lives.

3
“

The KP [Kottai Pillaimar] women also wondered what I was getting out of the
whole exercise. ‘Well, at least a Ph.D.,’ I would joke, but they were not
convinced. Why should anyone leave family and city comforts to spend weeks at
a stretch wandering around the KP villages? Nonetheless, once they had got the
drift of the questions I asked, their responses were quick. They felt that I was
genuinely interested in what they had to say, I remembered the smallest things
they told me and followed up next time. We were soon locked jointly in the
enterprise of discovering their history. Reciprocity was not an issue any more.
Kamala Ganesh (1993:136)
“

That's not how it works here, if we
broke up, he'll beat me, even threaten
me with a machete or something.”
Ethnography and Social Positions

36

Participants and their
social context

Not used to have
anyone truly listening

Deep level of access to someone's life
because visiting them was something unique
for them, was something that had the
potential to value them – and they felt that.
?
Ethnography and its Impacts
Only by doing our job, we could not avoid to have influence
over the people we were talking to; we changed our source.
It leads us to reflect on the influence that our practice have
on the research object and on the research results itself
– and all the ethical issues involved on that.
Ethnography and its Impacts

1
The peculiarities and contingencies
of each fieldwork can challenge the
rules as well as its effects.

39
“

[methodological guidelines] are like signpost or a map to provide some
direction and give us clues as to where to go when we get lost.”
De Vaus suggests (2002:7)
“

You should not try to follow each step slavishly. Use the method: do not let it use you.”
De Vaus suggests (2002:7)
Ethnography and its Impacts

2
To what extent is it possible to
consider that we got to know the
lifestyle of our participants?
Since now they could be different people from what they were before, and since
the very fact of doing the research with them was the catalyst of that change.

42
Ethnography and its Impacts

43

3
Do we have the right to get into someone else
life and, without notice, drive them to such a
deep impact as we did during this project?
All those are unavoidable consequences of the work we do
– and we cannot afford to do it without reflecting on them.

Thank you.
Eduardo Gonçalves
http://about.me/cuducos

Marcelo Fagundes
marcelofagundes@insitum.com
References

Asad, T. (1994). Ethnographic, Representation, Statistics, and Modern Power. Social Research, 61(1).
Back, L. (1993). Gendered Participation. Masculinity and Fieldwork in a South London Adolescent Community. In Diane Bell, Pat Caplan and
Wazir Jahan Karim (eds.) Gendered Fields. Women, Men and Ethnography. London: Routledge.
Bourdieu, P. (1979). La distinction. Critique sociale du jugement. Paris: Éditions de Minuit.
Brewer, J. D. (2000). Ethnography. Buckingham: Open University Press.
Chiseri-Strater, E. (1996). Turning in Upon Ourselves. Positionality, Subjectivity and Reflexivity. In. Ed. Peter Mortensen and Gesa Kirsch (eds.).
Ethics and Representation in Qualitative Studies. Urbana: National Council of Teachers of English.
De Vaus, D. (2002). Surveys in Social Research. 5 ed. London: Routledge.
Ganesh, K. (1993). Breaching the Wall of Difference. Fieldwork and a Personal Journey to Srivaikuntam, Tamilnadu. In Diane Bell, Pat Caplan and
Wazir Jahan Karim (eds.) Gendered Fields. Women, Men and Ethnography. London: Routledge.
Harrington, B. (2002). Obtrusiveness as Strategy in Ethnographic Research. Qualitative Sociology, 25(1).
Kvale, S. and Brinkman, S. (2009) Interviews. Learning the Craft of Qualitative Research Interviewing. London: Sage.
Ladner, S. (forthcoming 2013). Practical Ethnography: A Guide to Doing Ethnography in the Private Sector. (Sample chapters shared by the
author as a work-in-progress).
Malinowski, B. (1922). Argonauts of the Western Pacific. An Account of Native Enterprise and Adventure in the Archipelagos of Melanesian
New Guinea. London: Routledge.

Web resources
Schiffman, J. and Civelekoglu, D. (2012). The Refocus Group. (Conference at IDSA 2012 Midwest Design Dialogue Conference).
Available: http://vimeo.com/42413053. Last accessed 10th July 2013.

More Related Content

PPTX
Feminist criticism and psychoanalysis
PDF
Gender Studies
PPTX
Feminism
PPT
Gender and crime
PPTX
Honor killing
PDF
Intersectionality: What does it mean and how can we better engage with it?
PPTX
Paper 11 postcolonial literature presentation
PDF
What is Critical Race Theory
Feminist criticism and psychoanalysis
Gender Studies
Feminism
Gender and crime
Honor killing
Intersectionality: What does it mean and how can we better engage with it?
Paper 11 postcolonial literature presentation
What is Critical Race Theory

What's hot (20)

PPTX
Introduction to feminism
PPTX
Crime, Deviance and Criminals| by Imran Ahmad Sajid
PPTX
Gayatri Spivak and Subaltern
PPT
Feminism gender & crime
PPTX
Power and knowledge[1]
PPTX
Queer theory ppt
PPT
Ethnomethodology
PPT
Presentation on feminist methods of research
PPTX
Levi Strauss and structuralism
PPTX
Studies under Richard Kerridge's "Ecocriticism"
PPTX
Post colonialism
PPTX
Crime & Violence
PPT
Labelling theory
PPT
Charles wright mills
PPT
Intersectionality and Socioeconomic Resources
PPT
Postcolonialism12
PPTX
Structuralism theory
PPTX
Third wave feminism
DOCX
Gender studies 1
DOC
Gender & Crime Booklet
Introduction to feminism
Crime, Deviance and Criminals| by Imran Ahmad Sajid
Gayatri Spivak and Subaltern
Feminism gender & crime
Power and knowledge[1]
Queer theory ppt
Ethnomethodology
Presentation on feminist methods of research
Levi Strauss and structuralism
Studies under Richard Kerridge's "Ecocriticism"
Post colonialism
Crime & Violence
Labelling theory
Charles wright mills
Intersectionality and Socioeconomic Resources
Postcolonialism12
Structuralism theory
Third wave feminism
Gender studies 1
Gender & Crime Booklet
Ad

Viewers also liked (6)

PDF
Roberto Holguín, Director y Co-fundador de Insitum México - CADE Universitari...
PDF
WS ISA'12 Prototyping for Experiences
PPTX
Researcher Positionality: The effect of revealing my story to my research pa...
PPT
Ethnography Presentation Team Green
PDF
People + Prototypes
PDF
Qualitative data analysis
Roberto Holguín, Director y Co-fundador de Insitum México - CADE Universitari...
WS ISA'12 Prototyping for Experiences
Researcher Positionality: The effect of revealing my story to my research pa...
Ethnography Presentation Team Green
People + Prototypes
Qualitative data analysis
Ad

Similar to Reflections on Positionality (20)

PDF
Group 2_Ethnography.pdf
PPTX
ETHNOGRAPHY. presentation for advanced classroom action research
PPTX
00 Ethnographic Research-Qualitative data Analysis.pptx
DOC
Ethno-Report.doc
PDF
Ethnographie : la vie sans filtre
PPTX
Ethnography_human_culture_study__diverse
PPTX
ETHNOGRAPHY III: Theory & Reflexive Ethnography
PPTX
Ethnography
PDF
Ethnographic Research Essay
PPTX
ethnography-OE.pptx for students and social scientist
PPTX
Introduction to Ethnography Ethnography-1.pptx
PPTX
TSLB3143 Topic 1e Ethnography Research
PPTX
Discipline.pptx
PDF
2. Preliminaries to Data Generation- Evamae P. Alvarado- (1).pdf
PDF
Neil mc phee ethnography - 2011
PPT
Ethnographic_research by Dr.Waqar Ahmad Hamdam 03443682456 - Copy.ppt
PPT
Chapter11
PPT
Aipmm ethnography
PPTX
Ethnography Research.pptx
Group 2_Ethnography.pdf
ETHNOGRAPHY. presentation for advanced classroom action research
00 Ethnographic Research-Qualitative data Analysis.pptx
Ethno-Report.doc
Ethnographie : la vie sans filtre
Ethnography_human_culture_study__diverse
ETHNOGRAPHY III: Theory & Reflexive Ethnography
Ethnography
Ethnographic Research Essay
ethnography-OE.pptx for students and social scientist
Introduction to Ethnography Ethnography-1.pptx
TSLB3143 Topic 1e Ethnography Research
Discipline.pptx
2. Preliminaries to Data Generation- Evamae P. Alvarado- (1).pdf
Neil mc phee ethnography - 2011
Ethnographic_research by Dr.Waqar Ahmad Hamdam 03443682456 - Copy.ppt
Chapter11
Aipmm ethnography
Ethnography Research.pptx

Recently uploaded (20)

PDF
Advanced methodologies resolving dimensionality complications for autism neur...
PPTX
MYSQL Presentation for SQL database connectivity
PDF
Assigned Numbers - 2025 - Bluetooth® Document
PPTX
Digital-Transformation-Roadmap-for-Companies.pptx
PDF
TokAI - TikTok AI Agent : The First AI Application That Analyzes 10,000+ Vira...
PPTX
Spectroscopy.pptx food analysis technology
PPTX
A Presentation on Artificial Intelligence
PDF
Encapsulation_ Review paper, used for researhc scholars
PDF
Machine learning based COVID-19 study performance prediction
PDF
Agricultural_Statistics_at_a_Glance_2022_0.pdf
PDF
Approach and Philosophy of On baking technology
PDF
Build a system with the filesystem maintained by OSTree @ COSCUP 2025
PDF
Profit Center Accounting in SAP S/4HANA, S4F28 Col11
PPTX
20250228 LYD VKU AI Blended-Learning.pptx
PPTX
Machine Learning_overview_presentation.pptx
PPTX
Big Data Technologies - Introduction.pptx
PDF
Optimiser vos workloads AI/ML sur Amazon EC2 et AWS Graviton
PDF
Encapsulation theory and applications.pdf
PDF
7 ChatGPT Prompts to Help You Define Your Ideal Customer Profile.pdf
PPTX
ACSFv1EN-58255 AWS Academy Cloud Security Foundations.pptx
Advanced methodologies resolving dimensionality complications for autism neur...
MYSQL Presentation for SQL database connectivity
Assigned Numbers - 2025 - Bluetooth® Document
Digital-Transformation-Roadmap-for-Companies.pptx
TokAI - TikTok AI Agent : The First AI Application That Analyzes 10,000+ Vira...
Spectroscopy.pptx food analysis technology
A Presentation on Artificial Intelligence
Encapsulation_ Review paper, used for researhc scholars
Machine learning based COVID-19 study performance prediction
Agricultural_Statistics_at_a_Glance_2022_0.pdf
Approach and Philosophy of On baking technology
Build a system with the filesystem maintained by OSTree @ COSCUP 2025
Profit Center Accounting in SAP S/4HANA, S4F28 Col11
20250228 LYD VKU AI Blended-Learning.pptx
Machine Learning_overview_presentation.pptx
Big Data Technologies - Introduction.pptx
Optimiser vos workloads AI/ML sur Amazon EC2 et AWS Graviton
Encapsulation theory and applications.pdf
7 ChatGPT Prompts to Help You Define Your Ideal Customer Profile.pdf
ACSFv1EN-58255 AWS Academy Cloud Security Foundations.pptx

Reflections on Positionality

  • 1. Reflections on Positionality: pros, cons and workarounds from an intense fieldwork Eduardo Gonçalves http://about.me/cuducos Marcelo Fagundes marcelofagundes@insitum.com
  • 2. How might we engage direct sellers in a digital learning platform for an ongoing online training support about cosmetics?
  • 3. Project scope 3 2 phases ethnographic research Co-creation Ethnographic research (generative) PHASE 1 PHASE 2 Concepts User’s needs Hyposthesis Ethnographic research (exploratory) Analysis Concepts’ integration Benefits Design principles Users’ profiles and opportunities Analysis Learning platform
  • 4. 60+ people (mainly women from social-economic levels)
  • 5. 17 cities (from 5 different Brazilian macro regions)
  • 6. 2 research teams (one female researcher, one male researcher and one person from the client each team)
  • 7. And some unexpected stories...
  • 8. Project scope 2 phases ethnographic research We got back to some participants from the first phase during the second phase. Due to that it was possible to compare and analyze the influence the researchers could have had in participants life and draw a set of reflections about the role of the ethnographer in terms of positionality. 8
  • 9. Project scope 2 phases ethnographic research We got back to some participants from the first phase during the second phase. Due to that it was possible to compare and analyze the influence the researchers could have had in participants life and draw a set of reflections about the role of the ethnographer in terms of positionality. 9
  • 10. “ [Postmodern] ethnographers question the ability of any method to represent ‘reality’ accurately on three grounds: there is no one fixed ‘reality’ in the postmodern understanding of nature to capture ‘accurately’; all methods are cultural and personal constructs, collecting partial and selective knowledge; and since all knowledge is selective, research can offer only a socially constructed account of the world.” Brewer (2000:22-23)
  • 11. “ Turning in upon ourselves as researchers makes us look subjectively and reflexively at how we are positioned.” Chriseri-Strater (1996:119)
  • 12. Our own position during the fieldwork as researchers could have influence over the access to data.
  • 13. Our own position during the fieldwork as researchers could have influence over the access to data. • Ethnography and the Client • Ethnography and Gender • Ethnography and Social Positions
  • 15. Ethnography and the Client It’s recommended to not disclose the name of the client or it’s presence (if it happened) during corporate ethnography, since it could inhibit participants. 15
  • 16. “ You need to tell them that it must change!”
  • 17. “ Sorry for the inconvenience. I was afraid. You know that’s too much violence... And it’s difficult to trust people nowadays.”
  • 18. Ethnography and the Client Client’s ethical principles Asked to discloser name and presence Concerns for the research team 18
  • 19. Ethnography and the Client 19 Client’s ethical principles Client’s ethical principles Asked to discloser Asked to discloser name and presence Concerns for the research team X name and presence Better access within the ethnography; Encouraged participants to talk more, more passionate, and more in-depth about the exact topics that we were looking for
  • 21. Ethnography and Gender The research theme and the social context led us to think that going to the field with a men on the team could inhibit participants. 21
  • 23. Lower socio economic level women (sexist environment dominated by men)
  • 24. Strategies • Assumed secondary roles in order to fade out during the interactions; • Slightly pretended to be more feminine (or tried to avoid being explicitly masculine).
  • 25. Ethnography and Gender Theme and social context Men in the research team Concerns for the research team 25
  • 26. Ethnography and Gender 26 Theme and social context Theme and social context Men in the Men in the research team Concerns for the research team X research team Our positionality as male researchers may already be enough to influence the research with this women profile. However, if we succeeded in this project (and the project results strongly suggest we did) we believe that gender was a minor issue.
  • 27. Actually, these previous issues were not as important as we thought. In addition to what we pondered perviously, there were issues we were not able to foresee that were pretty helpful to the success of the project.
  • 29. Ethnography and Social Positions Even if the use of basic ethnography techniques were as useful as important, there are some issues that are just impossible to dismiss: the research team was Caucasian, some of us were males and some women we were talking to were victims of domestic violence with their husbands being the aggressor. 29
  • 30. “ My son was shot due to his involvement with drugs, with dealers… but you, you don't have this problem, you studied, you have a job, you should get married.”
  • 31. “ You shouldn't be so attached to any boyfriend, you have a college degree, you have a good job, you’re a an independent woman!”
  • 32. Ethnography and Social Positions 32 Participants and their social context Different social position Differences inherent to the research teams also – and surprisingly – worked as positive aspect in terms of positionality and access our participants.
  • 33. Ethnography and Social Positions We clearly felt that in the beginning of each interaction participants were suspicious about what was going on. On the one hand, probably due to their context. On the other hand, because of the deeply interest that we were having on their lives. 3
  • 34. “ The KP [Kottai Pillaimar] women also wondered what I was getting out of the whole exercise. ‘Well, at least a Ph.D.,’ I would joke, but they were not convinced. Why should anyone leave family and city comforts to spend weeks at a stretch wandering around the KP villages? Nonetheless, once they had got the drift of the questions I asked, their responses were quick. They felt that I was genuinely interested in what they had to say, I remembered the smallest things they told me and followed up next time. We were soon locked jointly in the enterprise of discovering their history. Reciprocity was not an issue any more. Kamala Ganesh (1993:136)
  • 35. “ That's not how it works here, if we broke up, he'll beat me, even threaten me with a machete or something.”
  • 36. Ethnography and Social Positions 36 Participants and their social context Not used to have anyone truly listening Deep level of access to someone's life because visiting them was something unique for them, was something that had the potential to value them – and they felt that.
  • 38. Only by doing our job, we could not avoid to have influence over the people we were talking to; we changed our source. It leads us to reflect on the influence that our practice have on the research object and on the research results itself – and all the ethical issues involved on that.
  • 39. Ethnography and its Impacts 1 The peculiarities and contingencies of each fieldwork can challenge the rules as well as its effects. 39
  • 40. “ [methodological guidelines] are like signpost or a map to provide some direction and give us clues as to where to go when we get lost.” De Vaus suggests (2002:7)
  • 41. “ You should not try to follow each step slavishly. Use the method: do not let it use you.” De Vaus suggests (2002:7)
  • 42. Ethnography and its Impacts 2 To what extent is it possible to consider that we got to know the lifestyle of our participants? Since now they could be different people from what they were before, and since the very fact of doing the research with them was the catalyst of that change. 42
  • 43. Ethnography and its Impacts 43 3 Do we have the right to get into someone else life and, without notice, drive them to such a deep impact as we did during this project?
  • 44. All those are unavoidable consequences of the work we do – and we cannot afford to do it without reflecting on them. Thank you. Eduardo Gonçalves http://about.me/cuducos Marcelo Fagundes marcelofagundes@insitum.com
  • 45. References Asad, T. (1994). Ethnographic, Representation, Statistics, and Modern Power. Social Research, 61(1). Back, L. (1993). Gendered Participation. Masculinity and Fieldwork in a South London Adolescent Community. In Diane Bell, Pat Caplan and Wazir Jahan Karim (eds.) Gendered Fields. Women, Men and Ethnography. London: Routledge. Bourdieu, P. (1979). La distinction. Critique sociale du jugement. Paris: Éditions de Minuit. Brewer, J. D. (2000). Ethnography. Buckingham: Open University Press. Chiseri-Strater, E. (1996). Turning in Upon Ourselves. Positionality, Subjectivity and Reflexivity. In. Ed. Peter Mortensen and Gesa Kirsch (eds.). Ethics and Representation in Qualitative Studies. Urbana: National Council of Teachers of English. De Vaus, D. (2002). Surveys in Social Research. 5 ed. London: Routledge. Ganesh, K. (1993). Breaching the Wall of Difference. Fieldwork and a Personal Journey to Srivaikuntam, Tamilnadu. In Diane Bell, Pat Caplan and Wazir Jahan Karim (eds.) Gendered Fields. Women, Men and Ethnography. London: Routledge. Harrington, B. (2002). Obtrusiveness as Strategy in Ethnographic Research. Qualitative Sociology, 25(1). Kvale, S. and Brinkman, S. (2009) Interviews. Learning the Craft of Qualitative Research Interviewing. London: Sage. Ladner, S. (forthcoming 2013). Practical Ethnography: A Guide to Doing Ethnography in the Private Sector. (Sample chapters shared by the author as a work-in-progress). Malinowski, B. (1922). Argonauts of the Western Pacific. An Account of Native Enterprise and Adventure in the Archipelagos of Melanesian New Guinea. London: Routledge. Web resources Schiffman, J. and Civelekoglu, D. (2012). The Refocus Group. (Conference at IDSA 2012 Midwest Design Dialogue Conference). Available: http://vimeo.com/42413053. Last accessed 10th July 2013.