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Remediation Statistics:
         What Does Fixing Application
            Vulnerabilities Cost?

                                       Dan Cornell
                                 Denim Group, Ltd.



Session ID: ASEC-302
Session Classification: Intermediate
Agenda
 An Innocent Question
 Finding a Structure for Remediation Projects
 Methodology
 Remediation Data
 Analysis and Recommendations
 Questions




                                                 2
Fixing a Cross-Site Scripting (XSS)
Vulnerability
How long does it take?
A) 9.6 minutes
B) 16.2 minutes
C) 84 minutes
D) It doesn’t matter
E) All of the above




                                      3
Fixing a Cross-Site Scripting (XSS)
Vulnerability
How long does it take?
A) 9.6 minutes – Average fix time for stored XSS
   (no load)
B) 16.2 minutes – Average fix time for reflected
   XSS (no load)
C) 84 minutes – Average fix time for stored and
   reflected (loaded)
D) It doesn’t matter
E) All of the above


                                                   4
Fixing a Cross-Site Scripting (XSS)
Vulnerability
How long does it take?
A) 9.6 minutes – Average fix time for stored XSS
   (no load)
B) 16.2 minutes – Average fix time for reflected
   XSS (no load)
C) 84 minutes – Average fix time for stored and
   reflected (loaded)
D) It doesn’t matter
E) All of the above


                                                   5
Remediation Worst Practices
 When the security team:
   Demands a development team devote time and
    budget to remediation
   Provides them with no direction or support
   Has the development team attempt to make fixes on
    their own
   Complains when things don’t work out




                                                   6
Remediation Worst Practices


                        Result: No new features
                         and half- or non-fixed
                         vulnerabilities


                        Good luck getting your
                         next remediation project
                         approved




                   7
Finding a Structure for Remediation
Projects


 Desired outcome: predictable
  and effective remediation
  projects
    Predictable: know how long
     they will take and how much
     they will cost
    Effective: targeted
     vulnerabilities actually get fixed


 A community of stakeholders
    Security
    Development
    IT Audit / Compliance


                                          8
Remediation Projects
 Inception
 Planning
     Calculate Risk
     Agree on Fix and Confirmation Methods
     Determine Level of Effort
     Schedule
 Execution
     Set up Development Environment
     Fix Vulnerabilities
     Confirm Fixes and Perform Functional Testing
     Deploy


                                                     9
Remediation: How To Guide


                   Describes methodology for
                    software security remediation
                    projects
                   Includes tips and best practices
                   Free online

                  denimgroup.com/howtoguide_download_register.html




                  10
That’s Great But…
 How long will it actually take me to fix my vulnerabilities?

 Software security remediation projects are software
  development projects
    So estimate them as such

 Best practices:
    Bottom-up estimation
    Cluster vulnerabilities where possible

 It would be nice to have some data to use as a starting
  point…



                                                          11
Data!


 Took data from 15 remediated
  applications
 Two types of analysis:
    Vulnerability-level (4
     applications)
    Project-level (13 applications)
 Data from Inception and
  Planning phases was too
  messy
 Data from Execution phase was
  useable


                                       12
The Good (Why This Data Might Be Useful)
 Some data is better than no data
   As long as you understand potential areas of bias
   Read “How to Measure Anything” by Douglas W.
    Hubbard


 Had relatively large sample size for some
  vulnerability types




                                                        13
The Bad (Some Potential Sources of Bias)
 Relatively small sample size

 Based on a single project type
    Outsourced software security remediation projects


 Data required cleanup and normalization

 Vulnerability data centered around technical
  vulnerabilities
    Most identified by automated static analysis



                                                         14
Vulnerability-Specific Data (20+ Sample Count)
Vulnerability Type                           Sample Count Average Fix (minutes)
Dead Code (unused methods)                            465                     2.6
Poor logging: system output stream                     83                     2.9
Poor Error Handling: Empty catch block                180                     6.8
Lack of Authorization check                            61                     6.9
Unsafe threading                                      301                     8.5
ASP.NET non-serializable object in session             42                     9.3
XSS (stored)                                         1023                     9.6
Null Dereference                                      157                    10.2
Missing Null Check                                     46                    15.7
XSS (reflected)                                        25                    16.2
Redundant null check                                   21                    17.1
SQL injection                                          30                    97.5

                                                                        15
Some Thoughts and Notes
 Apparently deleting code and changing logging methods are easy

 Cross-Site Scripting
    Vulnerability count tracks with data from WhiteHat, Veracode, other sources
    Harder to fix reflected XSS than stored XSS

 Lack of Authorization Check
    Fix consisted of copy/pasting file include into a number of files

 SQL Injection
    Surprisingly high
    Reason: fixes were for more complicated SQL injection vulnerabilities




                                                                             16
So If I Have 6 Stored XSS Vulnerabilities…



… my remediation project should take about an
 hour, right?




                                 But wait!

                                                17
Remediation Is Not Just About Coding Fixes
 This data is from one of four steps in one of three
  phases
    “Fix Vulnerabilities” step in the “Execution” phase

 What about Inception and Planning?
    No great data available yet

 What about the rest of Execution?
      Set up Development Environment
      Fix Vulnerabilities
      Confirm Fixes and Perform Functional Testing
      Deploy
      Overhead



                                                           18
Where Is Time Being Spent?


70%
                                                                               Indicates the weighted average
                                                                               versus the average of individual
60%                                  59%
                                                                               projects


50%

                                                           44%
                                                                                                      42%
40%                                  37%


30%             31%                                                                                   28%
                                     29%                   24%
                                                                                                      24%
20%             17%
                                                           20%
                                     15%                                 15%
                16%
10%                                                                                                   9%
                                                                         3%
                                                                         2%
0%               0%                                        0%
      Setup Development   Fix Vulnerabilities   Confirm Fixes / QA        0%
                                                                     Deploy                    Overhead
         Environment


                                                                                                       19
Some Thoughts and Notes
 Setup Development Environment
    Best case: existing development environment or VM
    Worst case: Safari expedition to recreate environment
     setup because organization no longer had this
     knowledge
       Instructions on setting up a development environment were a
        deliverable


 Fix Vulnerabilities
    This is what people focus on but there is wide
     variation


                                                               20
Some Thoughts and Notes (continued)
 Confirm Fixes / QA
   Sometimes this took more time than the actual fixes
   Best case: Existing set of automated functional /
    regression tests

 Deploy
   Best case: use an existing planned release

 Overhead
   Surprisingly high in some cases


                                                     21
Using the Data
 I thought you said to estimate bottom-up?
     Yes. Do that
     Use the vulnerability data as a guide for estimation
     Use the project composition data for validation
     Use the lessons of the data to try and minimize
      required investment




                                                         22
What Can I Do To Minimize Remediation Costs?



Avoid introducing vulnerabilities into your software

   (you are all welcome for this piece of sage advice)




                                                         23
What Can I Do To Minimize Remediation
Costs?


 Have ready access to
  development environments for
  the developers doing the
  remediation


 Automated functional /
  regression testing helps speed
  security fixes


 Use planned deployments when
  possible


                                   24
Which Vulnerabilities Get Fixed and
When?


                          Use your data-backed,
                           bottom-up WBS for risk
                           management and planning


                          Serious vulnerabilities that
                           are easy to fix? Consider
                           an out-of-cycle release


                          Otherwise leverage
                           planned releases

                    25
The Outlier
 We remediated one vulnerability not included in
  the study that was more expensive to fix than all
  vulnerabilities in the study
    Authentication issue in a connected system


 Requirements and architecture vulnerability
    Automated scanners – static or dynamic: powerless to find
     it


 Should have / would have been caught by even a
  basic threat modeling or abuse case session


                                                          26
So Where Does This Leave Us
 Good:
   We have a framework
   We have some data
 Less good:
   The data comes with a number of caveats


 Given a framework and some data you should be:
   Better able to execute successful projects
   Better able to estimate projects
   Better able to minimize project costs



                                                 27
Next Steps For Me
 Release a more in-depth report

 Include more data in the analysis

 Perform deeper analysis
      Impact of size of project (hours)
      Impact of number of vulnerabilities remediated
      Impact of platform
      And so on…

 Include data on logical vulnerabilities


                                                        28
Apply
 Review your existing vulnerability data

 Create a “back of the envelope” plan to address open
  vulnerabilities
    Run different scenarios: “All critical and high” “All public-facing
     apps” and so on

 Talk to developers
    How do they set up development environments?
    When do they do planned releases?

 Fix some vulnerabilities!
    Application-level vulnerabilities persist for a long time



                                                                           29
Remediation Resource Center


                        Resources for remediating
                         software security vulnerabilities
                            Videos
                            How-to Guide
                            Blog posts


                       denimgroup.com/remediation




                  30
Questions?
Dan Cornell
dan@denimgroup.com
Twitter: @danielcornell


www.denimgroup.com
blog.denimgroup.com
www.denimgroup.com/remediation
(210) 572-4400


                                 31

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Remediation Statistics: What Does Fixing Application Vulnerabilities Cost?

  • 1. Remediation Statistics: What Does Fixing Application Vulnerabilities Cost? Dan Cornell Denim Group, Ltd. Session ID: ASEC-302 Session Classification: Intermediate
  • 2. Agenda  An Innocent Question  Finding a Structure for Remediation Projects  Methodology  Remediation Data  Analysis and Recommendations  Questions 2
  • 3. Fixing a Cross-Site Scripting (XSS) Vulnerability How long does it take? A) 9.6 minutes B) 16.2 minutes C) 84 minutes D) It doesn’t matter E) All of the above 3
  • 4. Fixing a Cross-Site Scripting (XSS) Vulnerability How long does it take? A) 9.6 minutes – Average fix time for stored XSS (no load) B) 16.2 minutes – Average fix time for reflected XSS (no load) C) 84 minutes – Average fix time for stored and reflected (loaded) D) It doesn’t matter E) All of the above 4
  • 5. Fixing a Cross-Site Scripting (XSS) Vulnerability How long does it take? A) 9.6 minutes – Average fix time for stored XSS (no load) B) 16.2 minutes – Average fix time for reflected XSS (no load) C) 84 minutes – Average fix time for stored and reflected (loaded) D) It doesn’t matter E) All of the above 5
  • 6. Remediation Worst Practices  When the security team:  Demands a development team devote time and budget to remediation  Provides them with no direction or support  Has the development team attempt to make fixes on their own  Complains when things don’t work out 6
  • 7. Remediation Worst Practices  Result: No new features and half- or non-fixed vulnerabilities  Good luck getting your next remediation project approved 7
  • 8. Finding a Structure for Remediation Projects  Desired outcome: predictable and effective remediation projects  Predictable: know how long they will take and how much they will cost  Effective: targeted vulnerabilities actually get fixed  A community of stakeholders  Security  Development  IT Audit / Compliance 8
  • 9. Remediation Projects  Inception  Planning  Calculate Risk  Agree on Fix and Confirmation Methods  Determine Level of Effort  Schedule  Execution  Set up Development Environment  Fix Vulnerabilities  Confirm Fixes and Perform Functional Testing  Deploy 9
  • 10. Remediation: How To Guide  Describes methodology for software security remediation projects  Includes tips and best practices  Free online denimgroup.com/howtoguide_download_register.html 10
  • 11. That’s Great But…  How long will it actually take me to fix my vulnerabilities?  Software security remediation projects are software development projects  So estimate them as such  Best practices:  Bottom-up estimation  Cluster vulnerabilities where possible  It would be nice to have some data to use as a starting point… 11
  • 12. Data!  Took data from 15 remediated applications  Two types of analysis:  Vulnerability-level (4 applications)  Project-level (13 applications)  Data from Inception and Planning phases was too messy  Data from Execution phase was useable 12
  • 13. The Good (Why This Data Might Be Useful)  Some data is better than no data  As long as you understand potential areas of bias  Read “How to Measure Anything” by Douglas W. Hubbard  Had relatively large sample size for some vulnerability types 13
  • 14. The Bad (Some Potential Sources of Bias)  Relatively small sample size  Based on a single project type  Outsourced software security remediation projects  Data required cleanup and normalization  Vulnerability data centered around technical vulnerabilities  Most identified by automated static analysis 14
  • 15. Vulnerability-Specific Data (20+ Sample Count) Vulnerability Type Sample Count Average Fix (minutes) Dead Code (unused methods) 465 2.6 Poor logging: system output stream 83 2.9 Poor Error Handling: Empty catch block 180 6.8 Lack of Authorization check 61 6.9 Unsafe threading 301 8.5 ASP.NET non-serializable object in session 42 9.3 XSS (stored) 1023 9.6 Null Dereference 157 10.2 Missing Null Check 46 15.7 XSS (reflected) 25 16.2 Redundant null check 21 17.1 SQL injection 30 97.5 15
  • 16. Some Thoughts and Notes  Apparently deleting code and changing logging methods are easy  Cross-Site Scripting  Vulnerability count tracks with data from WhiteHat, Veracode, other sources  Harder to fix reflected XSS than stored XSS  Lack of Authorization Check  Fix consisted of copy/pasting file include into a number of files  SQL Injection  Surprisingly high  Reason: fixes were for more complicated SQL injection vulnerabilities 16
  • 17. So If I Have 6 Stored XSS Vulnerabilities… … my remediation project should take about an hour, right? But wait! 17
  • 18. Remediation Is Not Just About Coding Fixes  This data is from one of four steps in one of three phases  “Fix Vulnerabilities” step in the “Execution” phase  What about Inception and Planning?  No great data available yet  What about the rest of Execution?  Set up Development Environment  Fix Vulnerabilities  Confirm Fixes and Perform Functional Testing  Deploy  Overhead 18
  • 19. Where Is Time Being Spent? 70% Indicates the weighted average versus the average of individual 60% 59% projects 50% 44% 42% 40% 37% 30% 31% 28% 29% 24% 24% 20% 17% 20% 15% 15% 16% 10% 9% 3% 2% 0% 0% 0% Setup Development Fix Vulnerabilities Confirm Fixes / QA 0% Deploy Overhead Environment 19
  • 20. Some Thoughts and Notes  Setup Development Environment  Best case: existing development environment or VM  Worst case: Safari expedition to recreate environment setup because organization no longer had this knowledge  Instructions on setting up a development environment were a deliverable  Fix Vulnerabilities  This is what people focus on but there is wide variation 20
  • 21. Some Thoughts and Notes (continued)  Confirm Fixes / QA  Sometimes this took more time than the actual fixes  Best case: Existing set of automated functional / regression tests  Deploy  Best case: use an existing planned release  Overhead  Surprisingly high in some cases 21
  • 22. Using the Data  I thought you said to estimate bottom-up?  Yes. Do that  Use the vulnerability data as a guide for estimation  Use the project composition data for validation  Use the lessons of the data to try and minimize required investment 22
  • 23. What Can I Do To Minimize Remediation Costs? Avoid introducing vulnerabilities into your software (you are all welcome for this piece of sage advice) 23
  • 24. What Can I Do To Minimize Remediation Costs?  Have ready access to development environments for the developers doing the remediation  Automated functional / regression testing helps speed security fixes  Use planned deployments when possible 24
  • 25. Which Vulnerabilities Get Fixed and When?  Use your data-backed, bottom-up WBS for risk management and planning  Serious vulnerabilities that are easy to fix? Consider an out-of-cycle release  Otherwise leverage planned releases 25
  • 26. The Outlier  We remediated one vulnerability not included in the study that was more expensive to fix than all vulnerabilities in the study  Authentication issue in a connected system  Requirements and architecture vulnerability  Automated scanners – static or dynamic: powerless to find it  Should have / would have been caught by even a basic threat modeling or abuse case session 26
  • 27. So Where Does This Leave Us  Good:  We have a framework  We have some data  Less good:  The data comes with a number of caveats  Given a framework and some data you should be:  Better able to execute successful projects  Better able to estimate projects  Better able to minimize project costs 27
  • 28. Next Steps For Me  Release a more in-depth report  Include more data in the analysis  Perform deeper analysis  Impact of size of project (hours)  Impact of number of vulnerabilities remediated  Impact of platform  And so on…  Include data on logical vulnerabilities 28
  • 29. Apply  Review your existing vulnerability data  Create a “back of the envelope” plan to address open vulnerabilities  Run different scenarios: “All critical and high” “All public-facing apps” and so on  Talk to developers  How do they set up development environments?  When do they do planned releases?  Fix some vulnerabilities!  Application-level vulnerabilities persist for a long time 29
  • 30. Remediation Resource Center  Resources for remediating software security vulnerabilities  Videos  How-to Guide  Blog posts denimgroup.com/remediation 30