Resume teach asst
- 1. Ellen Damms 1319 Steele Road SE, Palm Bay FL 32909 423-223-8558 edamms@gmail.com Professional Summary Educator who goes above and beyond basic tasks and takes on multiple projects at once. Excellent work ethic with a passion for teaching. Skills • 88+ WPM typing speed • Teaching • attendance • Prepare displays and presentations • Accurate and detailed • Spreadsheet management • HIPAA compliance • Time Management • Compassionate • Tutoring • Computer efficient • Supervision • Grading/Enforcing policy • OSHA trained Work History Finance/Customer Rep 06/14 AT&T - Johnson City, TN • Collections • Multiple computer screen access • Handles customer questions, complaints and billing questions to resolve issues in one call resolution • Offers alternate solutions with the objective of retaining customer business • Handles business transactions with activation of new customer accounts • Makes financial decisions to protect/collect revenues and adjust customer accounts • Required to achieve a sales quota – retention, collections Immediate vs. total, within 300 seconds. Dietary Assistant 05/12 to 12/14 Ellenville Regional Hospital - Ellenville, New York • Prepare healthy breakfast, lunch and dinner for all patients and staff according to dietary requirements • Tray preparation and completion
- 2. • Supervision • Menu preparing • Meal delivery and pick up • Personally discussed menu options with every patient • Organization of new admits and discharges • charting vital signs • recording intake and output • performed personal hygiene to patients • assisted with normal bladder and bowel elimination • changed/made hospital beds • performed range of motion activities • ambulated patients • answered phones in the absence of other personnel • answered patient call system • participated in patient care conferences • utilized printed and electronic files containing sensitive information • provided input into unit goals and staff development Substitute Teacher 08/2012 to 10/2013 Center for Spectrum Services - Ellenville, New York • Respect each child individually • Nurturing degrees of Autism in therapeutic learning environments and foster professional growth • Diapering/toileting • Skill training Administrative Assistant - Voc/Ed 06/2005 to 06/2010 Samaritan Village, Inc. – Ellenville, New York • Administer and score Locator and TABE tests to all clients • Coordinate and administer all Pre-GED and GED testing along with all GED responsibilities – GED Chief Examiner • Organize GED graduations Set up and place clients into classrooms • Keep track of all attendance and accountability • Order office supplies for the school/vocational departments • Assist clients in obtaining birth certificates • Assist clients in obtaining proof of GED/HS diploma/college transcripts • Type letters of “request for deferment” for clients who have outstanding debts • Type letters of “request for postponement” for clients called to jury duty • Figure statistics and submit monthly OASAS report from all eight facilities • Assist in supervision of school aides • Take minutes for all Vocational and Educational meetings, type and distribute Submit variety of spreadsheets • Ordered and distributed office supplies while adhering to a fixed office budget.
- 3. • Compiled company information and related material and distributed it to candidates. • Obtained signatures for financial documents and internal and external invoices. Administrative Assistant/Receiver 07/2001 to 06/2005 DUSO Food, Inc. – Ellenville, New York • Match and receive all purchase orders • Generate numerous spreadsheets and reports which include profit margins, picking, statistics, etal • Price changes • Create new item numbers and matrix • Inventory • Check in and account for all drivers and invoices • Assist the owner in all aspects of the business which requires extreme organizational skills • Windows 98, NDS conversion to IDS computer systems • Ordered and distributed office supplies while adhering to a fixed office budget. • Coordinated domestic travel arrangements, including booking airfare, hotel and transportation. • Directed guests and routed deliveries and courier services. • Answered and managed incoming and outgoing calls while recording accurate messages. • Opened and properly distributed incoming mail. Administrative Assistant/Customer Service 08/1999 to 07/2001 Imperial Schrade Knives, Inc. – Ellenville, New York • Responsible for major accounts • Returned goods authorizations • Expedite orders • Status quos • Shipping • E-mail and internet operations • Statistics • Record keeping • Phone • Order-entry • Organizational skills. • Answered and quickly responded to up to 30 calls per hour • Ordered and distributed office supplies while adhering to a fixed office budget. • Managed office supplies, vendors, organization and upkeep. • Answered and managed incoming and outgoing calls while recording accurate messages. • Opened and properly distributed incoming mail. • Helped distribute employee notices and mail around the office. • Compiled company information and related material and distributed it to candidates. • Assessed urgency and priorities before accepting or declining appointments and meetings with the CEO. • Screened all visitors and directed them to the correct employee or office. Guest Services Coordinator 06/1995 to 08/1999
- 4. Frost Valley YMCA – Claryville, New York • Register guests for conference and environmental education groups and families over the phone, followed by contracts, confirmations, deposits, finalized upon check-in • Bill, receipt and compute accounts receivables • manage and order office supplies • Account for statistics year round, weekly and monthly • Dispense seven different forms of guest forecasts • Strong public relations • Record keeping • Typing • Phone • Extreme organizational skills • Answered and quickly responded up to 50 calls per hour • Planned and coordinated logistics and materials for board meetings, committee meetings and staff events. • Ordered and distributed office supplies while adhering to a fixed office budget. • Managed office supplies, vendors, organization and upkeep. • Directed guests and routed deliveries and courier services. • Answered and managed incoming and outgoing calls while recording accurate messages. • Opened and properly distributed incoming mail. • Greeted numerous visitors, including VIPs, vendors and guests. • Helped distribute employee notices and mail around the office. • Maintained a clean reception area, including lounge and associated areas. • Assisted with event planning, including associated travel and logistical arrangements. • Completed data entry, tracked resumes and maintained the applicant tracking system. • Assisted senior recruiting staff with career fairs and recruiting events. • Obtained signatures for financial documents and internal and external invoices. • Coordinated, scheduled and arranged meeting and travel calendars, including business and social events. • Served as corporate liaison between the finance, IT and marketing departments. Student 08/2009 to 03/2013 SUNY Ulster – Stone Ridge, New York Full time student - Department of Nursing Education Bachelor of Science: Education 1985 SUNY Oswego - Oswego, New York Other • Preschool teacher – ARK • Computer teacher – Tri Valley Elementary school - K-4