Rethinking Resource Sharing in ACL
- 1. RETHINKING RESOURCE SHARING IN ACL Alison Johnson Assistant Library Director Jackson Library, Indiana Wesleyan University June 2013, Point Loma Nazarene University Association of Christian Librarians Conference Slides available at: http://wp.me/PBQye-3W
- 2. June 2013 | ACL Conference 2 | RETHINKING RESOURCE SHARING IN ACL
- 3. IN THIS PRESENTATION • Rethinking Resource Sharing Initiative • What is it? • The Manifesto • Why Should We Care? • STAR Checklist • Rethinking Resource Sharing in Your Library • Why Use the Checklist? • What Can You Do With Your Score? • Discussion • At Our Library… • Rethinking Resource Sharing in ACL • What Are We Doing Now? • Issues, Challenges, Needs • What Could We Be Doing? • What Can You Do? June 2013 | ACL Conference 3 | RETHINKING RESOURCE SHARING IN ACL
- 4. RETHINKING RESOURCE SHARING INITIATIVE: WHAT IS IT? • “an ad hoc group that advocates for a complete rethink of the way libraries conduct resource sharing in the context of the global internet revolution” • Meant to provoke discussion and encourage change • Encourages a shift from being library-centric to user-centric June 2013 | ACL Conference 4 | RETHINKING RESOURCE SHARING IN ACL
- 6. RETHINKING RESOURCE SHARING INITIATIVE: THE MANIFESTO • Describes seven principles of expanded, user-centered resource sharing • “If libraries want to expand and promote information accessibility, and to continue to be valued resources, we believe that libraries must improve their information delivery system.” • Affirmed by several organizations (ALA/RUSA/STARS, IFLA Document Delivery and Resource Sharing Standing Committee, and other regional/national library organizations) June 2013 | ACL Conference 6 | RETHINKING RESOURCE SHARING IN ACL
- 7. A MANIFESTO FOR RETHINKING RESOURCE SHARING 1. Restrictions shall only be imposed as necessary by individual institutions with the goal that the lowest-possible- barriers-to-fulfillment are presented to the user. 2. Library users shall be given appropriate options for delivery format, method of delivery, and fulfillment type, including loan, copy, digital copy, and purchase. 3. Global access to sharable resources shall be encouraged through formal and informal networking agreements with the goal towards lowest-barrier-to-fulfillment. 4. Sharable resources shall include those held in cultural institutions of all sorts: libraries, archives, museums, and the expertise of those employed in such places. June 2013 | ACL Conference
- 8. A MANIFESTO FOR RETHINKING RESOURCE SHARING 5. Reference services are a vital component to resource sharing and delivery and shall be made readily accessible from any initial “can’t supply this” response. No material that is findable should be totally unattainable. 6. Libraries should offer service at a fair price rather than refuse but should strive to achieve services that are not more expensive than commercial services, e.g. bookshops. 7. Library registration should be as easy as signing up for commercial web based services. Everyone can be a library user. Source: http://rethinkingresourcesharing.org/?page_id=27 June 2013 | ACL Conference
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- 10. This sounds like a bunch of liberal mumbo jumbo. Why should I care? June 2013 | ACL Conference
- 11. WHY SHOULD WE CARE? • As Christians, we want to be reflective about our service and policies June 2013 | ACL Conference 11 | RETHINKING RESOURCE SHARING IN ACL
- 12. Kids these days… They expect everything handed to them on a silver platter June 2013 | ACL Conference
- 13. WHY SHOULD WE CARE? • As Christians, we want to be reflective about our service and policies • Better service may afford us more opportunities to educate patrons, not less • If we can’t meet user expectations, they’ll go somewhere else June 2013 | ACL Conference 13 | RETHINKING RESOURCE SHARING IN ACL
- 14. We need to focus on our own students, not providing information for the rest of the world. June 2013 | ACL Conference
- 15. WHY SHOULD WE CARE? • As Christians, we want to be reflective about our service and policies • Better service may afford us more opportunities to educate patrons, not less • If we can’t meet user expectations, they’ll go somewhere else • Your patrons will benefit from better service to other libraries. June 2013 | ACL Conference 15 | RETHINKING RESOURCE SHARING IN ACL
- 16. My administrators are going to think I’m just stirring up trouble. June 2013 | ACL Conference
- 17. WHY SHOULD WE CARE? • As Christians, we want to be reflective about our service and policies • Better service may afford us more opportunities to educate patrons, not less • If we can’t meet user expectations, they’ll go somewhere else • Your patrons will benefit from better service to other libraries. • These are considered “best practices” in our profession June 2013 | ACL Conference 17 | RETHINKING RESOURCE SHARING IN ACL
- 18. That’s great for the big schools, but I don’t have the time or money for that. June 2013 | ACL Conference
- 19. WHY SHOULD WE CARE? • As Christians, we want to be reflective about our service and policies • Better service may afford us more opportunities to educate patrons, not less • If we can’t meet user expectations, they’ll go somewhere else • Your patrons will benefit from better service to other libraries. • These are considered “best practices” in our profession • You may discover ways to save time and money June 2013 | ACL Conference 19 | RETHINKING RESOURCE SHARING IN ACL
- 20. WHY SHOULD WE CARE? It doesn’t hurt to reflect and rethink June 2013 | ACL Conference 20 | RETHINKING RESOURCE SHARING IN ACL
- 21. RETHINKING RESOURCE SHARING INITIATIVE: STAR CHECKLIST • Purpose: to reflect on policies and procedures • Meant to be challenging, no library will meet all criteria • Includes 64 items relating to: • Ease of Resource Sharing Between Libraries • Ease of Identifying Materials • Ease of Requesting for Borrowers • User Friendly Service • Access to Wide Variety of Formats • Electronic Materials • Fees June 2013 | ACL Conference 21 | RETHINKING RESOURCE SHARING IN ACL
- 22. RETHINKING RESOURCE SHARING INITIATIVE: STAR CHECKLIST • Scoring Criteria • “We do this now” = 2 points • “We plan to implement in the next 12 months” = 1 point • “We do not do this” = 0 points • Libraries receiving 4 STARS receive certificate and letter of recognition June 2013 | ACL Conference 22 | RETHINKING RESOURCE SHARING IN ACL
- 23. RETHINKING RESOURCE SHARING AT YOUR LIBRARY: WHY USE THE CHECKLIST • Invoke discussion and reflection • Improve ownership within department • Help define your priorities and mission • Provide incentive to do those improvements that you’ve been meaning to do for a while • Celebrate your accomplishments • Advocate for your needs • Refocus on service June 2013 | ACL Conference 23 | RETHINKING RESOURCE SHARING IN ACL
- 24. RETHINKING RESOURCE SHARING AT YOUR LIBRARY: WHAT CAN YOU DO WITH YOUR SCORE? • Display certificate • PR with patrons and colleagues • Keep striving • Advocate for your needs June 2013 | ACL Conference 24 | RETHINKING RESOURCE SHARING IN ACL
- 25. RETHINKING RESOURCE SHARING AT YOUR LIBRARY: DISCUSSION Let’s discuss! June 2013 | ACL Conference 25 | RETHINKING RESOURCE SHARING IN ACL
- 26. RETHINKING RESOURCE SHARING AT YOUR LIBRARY: AT OUR LIBRARY… • Involved four staff members • Discuss a few items on checklist at the end of each meeting • Gives staff a view of the greater resource sharing community • Example of resulting project: Create an online form for non-OCLC libraries to use to request from us • Example of policy change: Paying full amount of faculty requests (instead of first $10) June 2013 | ACL Conference 26 | RETHINKING RESOURCE SHARING IN ACL
- 27. RETHINKING RESOURCE SHARING IN ACL: WHAT ARE WE DOING NOW? • OCLC access group, CL@N Christian Library Network provides free reciprocal lending for OCLC libraries • Libraries are urged to give special consideration to lending materials not normally lendable • CLC is looking into options for non- OCLC subscribing libraries • Anything else…? June 2013 | ACL Conference 27 | RETHINKING RESOURCE SHARING IN ACL
- 28. RETHINKING RESOURCE SHARING IN ACL: ISSUES, CHALLENGES, NEEDS • Non-OCLC subscribing libraries • 47% of institutions represented in ACL are not OCLC suppliers • 37% of CLC institutions are not OCLC suppliers • International resource sharing to member and non-member libraries • Other Issues/Needs/Challenges June 2013 | ACL Conference 28 | RETHINKING RESOURCE SHARING IN ACL
- 29. RETHINKING RESOURCE SHARING IN ACL: WHAT COULD WE BE DOING? • Provide “best practices” for requesting for non-OCLC libraries • Provide an electronic request form on ACL website for non-OCLC libraries (CLC) • Provide “best practices” for locating citations when a library does not subscribe to many indexes • Create partnerships with international libraries for ILL to provide articles from CPI (CILA) • Other ideas? June 2013 | ACL Conference 29 | RETHINKING RESOURCE SHARING IN ACL
- 30. RETHINKING RESOURCE SHARING IN ACL: WHAT CAN YOU DO? • If you are interested in discussing this further: • CLC (Christian Library Consortium) Meeting – Wednesday (today) at 3:45pm in Boney Hall 1 or contact Beth Purtee BPurtee@trevecca.edu • CILA (Commission for International Library Advancement) contact Janelle Mazelin mazelinj@acl.org June 2013 | ACL Conference 30 | RETHINKING RESOURCE SHARING IN ACL
- 31. June 2013 | ACL Conference 31 | RETHINKING RESOURCE SHARING IN ACL
- 32. QUESTIONS OR COMMENTS? SLIDES AVAILABLE AT: HTTP://WP.ME/PBQYE-3W 32 | RETHINKING RESOURCE SHARING IN ACL