Ron.glenn
- 1. Ron Glenn 613.421.6786 ronglenncroft@gmail.com https://ca.linkedin.com/in/ronrglenn 69 Bannerhill private, Ottawa, Ontario, K1V 0T3 HIGHLIGHTS Enthusiastic IT professional seeking entry-level computer networking position. Graduate of Willis College’s "Network Security Professional" program with hands-on project experience and a strong knowledge of the security and troubleshooting of computer systems and devices. Experience working in a fast-paced team environment to provide client services in a professional and timely manner EDUCATION Network Security Professional Diploma Willis College, Ottawa, ON Graduated June, 2016 Bachelor of Science (Applied Human Nutrition) Mount Saint Vincent University, Bedford, NS Graduated April, 2002 CERTIFICATIONS • CompTIA A+ • MS Windows 7 • MCSA- Windows Server 410 and 411 • CCENT-Cisco 100-101, CCNA-Routing and Switching-Cisco 200-101 Technical Skills Client Platforms; Windows 7 Installing client using media, image or network-based methods and migrating user data. Using diskpart ,NTFS permissions, mapping network drives,IPv4 and IPV6 network configuration. Creating and troubleshooting wireless networks. Understanding UAC, local security policies, EFS and APPlocker, using monitoring tools. Windows 8.1Installing in an enterprise network environment. Management of user profiles, remote access and disks using USMT, EFS, UAC, Windows Powershell and group policies. Fedora(Linux) workstation configuration and setup.
- 2. Ron Glenn 613.421.6786 ronglenncroft@gmail.com https://ca.linkedin.com/in/ronrglenn 69 Bannerhill private, Ottawa, Ontario, K1V 0T3 Technical Skills Server Platforms; Windows Server 2012R2 ADDS, DHCP, DNS and deployment services using GUI and command line interfaces. Configuring GPO, file and storage services, network policies and remote access for branchecache. Configuring FSMO roles in a forest/domain environment. Setting up NAP using DHCP server as an enforcement agent. Restricting user access with ADRMS and ADCS. Creating a central access policy using FSRM and DAC. Redirection of computers. Providing ODJ to standalone clients using a blob file. Implementing DNSsec, firewall configuration and group policies for security. Managing and improving storage with 'feature on demand' and using ISCSI. Disaster recovery methods using failover clustering, NLB and NIC teaming. Communication and trusts between different domains, sites and forests. Using Hyper-v and VirtualPC to set up a virtual servers and clients for learning and testing. Ubuntu(Linux) server basic configuration of central management Microsoft Exchange server in a domain environment, using the exchange administration center to create recipients and send/receive mail between them using outlook mail. Setting policies that apply to user mailbox and admin accounts. Using namespaces to direct outside traffic to the proper location. Requesting a certificate for the exchange server. Other Platforms; Cisco Configuration of a cisco router or switch using the console port,setting passwords, using encryption and configuring remote management(Telnet and SSH). Writing the running configuration to internal devices memory and/or backing up to a TFTP server. Networking with cisco routers using static routing and dynamic routing (RIP V1/V2, OSPF and EIGRP routing protocols). Configuring access lists for router security, while using FHRP protocols for redundancy and increasing bandwidth . Integrating NAT /PAT, configuring interfaces and DLCI numbers for frame relay. Subnetting using VLSMs and summarization. Troubleshooting failed connections,networking using IPV6 and associated protocols. Using a router as a DHCP server. Creating Vlans, assigning them to ports and giving IP addresses to them. Routing between Vlans using router-on-a-stick and a layer 3 switches. Enabling port security to protect the network from unauthorized attacks. Working with a Fortinet security device configuration, doing a factory reset and recovering a password from the device. Using fortiexplorer as a management interface for port configuration, SSL VPN, creating Vdoms, Vlans and hardware switches. Using policies to allow routing, between ports and the internet. Limiting user access to websites and applications . Managing administrative rights for ports, Vlans and Vdoms.
- 3. Ron Glenn 613.421.6786 ronglenncroft@gmail.com https://ca.linkedin.com/in/ronrglenn 69 Bannerhill private, Ottawa, Ontario, K1V 0T3 TECHNICAL PROJECTS Willis College Labs June 2015- present Completed several projects in a hands-on real-world lab environment as well as classroom presentations: • Configuration of a Wireless Router Creating an ad-hoc network and joining other networks. Maximizing security with router and network settings. • Computer Invoicing Researching and pricing of cases, RAM, processors, power supplies and peripheral devices for custom built computers used for gaming, servers and audio/video management • Windows 7 Deployment Image-based installation of windows 7 using DISM, sysprep, WinPE, and WDS. Backup/transfer of user profiles using WET and USMT • Group power-point presentation “Windows PowerShell” history, cmdlets and versions • Cisco Networking Designed a network environment with a cisco switch and router. Connected to the devices using 'putty' and practiced pinging from one network to another network and to another device. Password recovery of a locked cisco device. EXPERIENCE HelpDesk Analyst NCF(national capital freenet), Ottawa, ON Sept.2016- Present Providing technical support for members of NCF who have DSL internet accounts Using office tools to troubleshoot problems with no internet or slow connections Helping members to configure online mail(Zimbra) to control incoming and outgoing mail Dealing with dial-up issues and legacy equipment Using request tracker(RT) to organize tickets and communicate effectively with other help desk team members Working Chef Maplewood Retirement, Ottawa, ON May 2015-Present • Working on strict time schedules to serve breakfast and lunch for 70+ residents/day • Communicating with coworkers and multitasking in a fast-paced professional atmosphere • Interacting with residents to gather positive feedback for improvement • Working with 10+people in a team environment REFERENCES AVAILABLE UPON REQUEST