Running head Week Five Reflection Week Five R.docx
- 1. Running head: Week Five Reflection Week Five Reflection By: Kaylee Shiveley Abstract Organizational Behavior is made up of many components, down to the moods, personalities, and communication of an employee. Knowing about how businesses utilizes communication within and leadership will allow the business to reach their goals. Week Two Reflection Organizational Behavior is based around multiple concepts, including knowing how to effectively communicate and the affects of leadership in the workplace. . What’s The Most Worthy? In chapters eleven and twelve we learned communication and leadership. I believe both of these chapters cover extremely important information since businesses rely heavily on good communication and leadership skills. The most worthy of these I believe is leadership. Although communication is just as important, communication can be taught with the right leadership. Leadership in the workplace is one thing; good leadership in the workplace is another. Some benefits of a good leader can include “improved productivity of the workforce, improved ability to succeed under pressure, increased emotional intelligence, improved charisma and seriousness in business operations, growth in confidence in your tem, improved listening and communication skills, increased awareness of diversity in the workforce,
- 2. improved innovation and creativeness, and a dependable, reliable, competent workforce” (www.rapidboostmarketing.com). With these leadership highlights comes effective communication. Communication is hit on within these leadership goals as well as many other important aspects of a successful business. The Importance of Communication and Leadership Communication and leadership are both important concepts in life alone. Having these skills in the workplace can help with both internal and external factors. Internally, having a good leadership team to teach new employees can help set the expectations for the company. If managers focus on instilling leadership qualities into their employees, the employees will naturally work with a leadership mind set. If everyone in the company is trained this way, the business will reap the benefits externally. If the outsiders of the business can physically see that company doing well, making improvements, and focusing on the future of their business, they are more likely to choose them as a place to give their business to. How Leadership is used in Society and / or Business Leadership is something can be instilled into someone at a very young age. Although it may be difficult to see leadership qualities in young children, its noticeable if it’s looked for. Leadership is important in many aspects of life including academics, sports, music, and even your personal life. In school, kids can be leaders for other people their own age. Whether there is group work for a project or a group game at recess, having someone to keep everyone in check and take over and, more or less, be the “boss” of the group can be beneficial to keep structure and organization. In sports, majority of teams have a team captain. If any issues arise or something needs taken care of, other players can approach the captain before the coach and if it is something that needs resolved with the coach then the captain can do that versus having 10 people trying to tell one person about an issue. In everyday personal life, most of us have an adult-figure that we look up to. Someone, at some
- 3. point in time, set rules for you growing up, helped you on school projects, gave you advice, etc and exposes some of those leadership qualities at a young age. Typically, parents or grandparents or someone within the family is that person who qualifies as the “leader” and person kids can look up to. Conclusion Communication and leadership go hand-in-hand, and as long as leadership is instilled in one, communication follows and will flow. References Robbins, S. & Judge T. (2018). Essentials of Organizational Behavior. Boston, MA: Pearson. (2013). Benefits of Good Leadership In Business and Role of Good Leadership in Business Success. Retrieved fromhttps://rapidboostmarketing.com/benefits-of-good- leadership-in-business-and-role-of-good-leadership-in-business- success/ Mile Stone 1 Feedback! Topic: Nursing Shortage and the Need for More Nurses Organization Great job detailing the organization that will be the setting of your milestone assignments. I appreciated the professional insight you added into the characteristics that are of importance in regard to your topic choice, especially it’s values! Improvement Opportunity: Great job detailing where your organization could improve,
- 4. specifically regarding the nursing shortage and patient safety. You also addressed that your institution is in good financial standing so should address the issue. Additionally, I would have liked to see you detail what financial considerations there would be if they don't! What financial impact can all of the negative consequences of nursing shortage cause on your institution? Purpose: I would have liked a little more insight here – How exactly is your proposal going to help improve patient safety? Proposal Initiative So what if your organization's benefits are better then surrounding competitors? What then will you change? Determining if a change is necessary would have been more the prep for this assignment - determining that an adjustment/improvement is NEEDED and suggesting that change would then be your proposed initiative. Running head: NURSING SHORTAGE 1 NURSING SHORTAGE 4 Nursing Shortage and the Need for More Nurses Organization Mary Manning Walsh Nursing Home is located in Manhattan New York and it offers short term rehabilitation and residential skilled nursing. The short term rehabilitation is aimed at speeding the recovery and improves the transition of individuals from hospital to home after undergoing an intensive disease or surgery. The organization mainly serves the upper East Side of
- 5. Manhattan and has been in existence for more than sixty years. The organization has a religious order in approaching various issues including caring for the elderly. It takes care of all people regardless of their faith in an environment that can rarely be found in the traditional nursing facilities. The mission of the organization is to offer holistic care to every resident in an environment of Christian understanding and faith. It bases it values and ethics on the teachings of the Roman Catholic Church. All the activities that the organization conducts are aimed at portraying respect for life through love and compassion. It offers residential skilled nursing care for patients that require 24-hour care with a singular mission of helping all patients and improving patient outcomes. The organization has maintained a great reputation over the years for the quality patient care it provides. Improvement opportunity The organization receives very many patients each and every day and it does not have enough nurses to take care of the high number of patients. The availability of enough nurses is a quality patient indicator. Due to the nursing shortage, the available nurses work for very long hours which leads to fatigue and job dissatisfaction. Nurses in the facility are also more prone to making medical errors and mistakes (Steege, 2017). They do not spend enough time with patients in order to create meaningful nurse-patient relationships which are very important in improving patient outcomes. Patient quality has been greatly compromised due to the shortage of nurses in the health facility. Other effects of the nursing shortage include overcrowding in emergency rooms, increased mortality rate and increased turnover among the nurses. Some of the nurses have quit the organization because of the extensive duties laid on them as a result of not having adequate nurses. The organization is majorly funded by the Catholic church and it at times gets federal grants. It is in a great financial state therefore it should address the nurses’ shortage issue in order to optimize patient safety. For it to achieve this, all the stakeholders within the
- 6. organization must be involved. Patient safety is based on adequate and efficient care which is majorly provided by nurses. Without enough nurses, the safety of patients in the organization is in jeopardy. Purpose The purpose of this proposal is to outline the measures the organization can take to address the nursing shortage problem. The proposal suggests that the organization should focus on the wages and benefits of the nurses in order to attract more nurses and retain the existing ones. Just like any other professional, nurses are always looking for organizations that greatly value them and offer better wages and salaries. Adjusting the current compensation and benefits package for the nurses is the best way to address the nursing shortage in both the short and long term. Proposal initiative My initiative entails evaluating current compensation and benefits package for nurses and determining whether it levels with that of other organizations or whether it is better. The only way the organization will be able to attract new nurses and retain the current ones is by offering a package that is better than those ones of other organizations in the region (Snavely, 2016). The first step in this initiative is conducting research in various institutions in the region and country wide to see the packages they offer their nurses. The next step is comparing the package the organization offers with the other packages investigated. The final step is making adjustments and improving the package to ensure it is very competitive not only on the regional but also on the national level. Through this, the organization will be able to attract more nurses regionally and nationally. Leadership The management is responsible of ensuring that the organization provides optimal patient care therefore it must address the nursing shortage problem. The management has tried to address the issue by advertising the nurses’ positions but there are
- 7. minimal applicants therefore it must do something to increase the pool of applicants. The most effective way to do this is to offer a very competitive compensation and benefits package that individuals can hardly resist. Leadership is very important in ensuring this initiative is successfully adopted. Firstly, the management should come up with a team to investigate the compensation and benefits packages that other organizations regionally and nationally offer. The management should offer all the resources required to conduct the investigation nationally. The results from this investigation should be utilized in developing a competitive package that will ensure the current nurses have no reason to leave the organization and increase the pool of applicants. By improving the compensation and benefits package, the organization will be able to attract and retain nurses therefore addressing the nursing shortage in both the short and long run. References Snavely, T. M. (2016). A brief economic analysis of the looming nursing shortage in the United States. Nursing Economics, 34(2), 98-101. Steege, L. M., & Rainbow, J. G. (2017). Fatigue in hospital nurses—‘Supernurse’culture is a barrier to addressing problems: A qualitative interview study. International Journal of Nursing Studies, 67, 20-28.
- 8. NUR 400 Milestone Two Guidelines and Rubric In Milestone Two, you will review the literature to determine what information is available in the evidence-based literature on the topic for the executive summary. Whenever providing an informative presentation to a healthcare executive, it is vital that there be inclusion of evidence-based sources. This is a foundation for the rest of the paper. In this section, you must include at least three evidence-based sources. Please cite and reference using correct APA format. When writing the literature review, you may use the headings below to help organize this brief paper. All faculty feedback on the milestones is to be incorporated into the final executive summary assignment. Prompt: In your milestone, make sure to address the following topics: 1. Proposal Care Support: Summarize the research from evidence-based studies and peer-reviewed sources that led you to believe that your proposal would improve quality delivery of care within your organization. 2. Value-Based Support: Summarize the research from evidence-based studies and peer-reviewed sources that led you to believe that your proposal would improve value-based reimbursement for your organization. 3. Data Evidence: Detail the data from the organization or that you collected yourself that indicated the need for improvement and explain how you drew your conclusions. Note: This data should include, but not be
- 9. limited to, tracer data, performance improvement data, benchmarks, and so on. 4. Strategies: Detail existing interprofessional strategies that could be applied to your initiative and organization. 5. Strategy Defense: Defend your recommended strategies in terms of their ability to improve nursing-sensitive quality indicators based on relevant, reliable research. 6. Change Theory: Analyze relevant theories of change that informed your proposed initiative and could help with implementation. 7. Change Assessment: How applicable are change theories to promoting your intended initiative and to the type and structure of your healthcare organization? Rubric Guidelines for Submission: This paper should be 3–5 pages, not including the cover page or reference page. APA format is to be used for the reference list and all internal citations (at least three evidence-based sources are required). Critical Elements Exemplary (100%) Proficient (85%) Needs Improvement (55%) Not Evident (0%) Value
- 10. Proposal Care Support Meets “Proficient” criteria and offers professional insights about the research from evidence-based and peer- reviewed sources that support how the proposal will improve quality care within the organization Logically summarizes the research from evidence-based and peer-reviewed sources that support how the proposal will improve quality care within the organization Summarizes the research from evidence-based and peer- reviewed sources that support how the proposal will improve quality care within the organization, but with gaps in logic and clarity Does not logically summarize the research from evidence- based and peer-reviewed sources that support how the proposal will improve quality care within the organization 20
- 11. Value-Based Support Meets “Proficient” criteria and offers keen insights about how the proposal will improve value- based reimbursement for the organization Accurately articulates how the proposal will improve value- based reimbursement for the organization Articulates how the proposal will improve value-based reimbursement for the organization, but with gaps in accuracy Does not accurately articulate how the proposal will improve value-based reimbursement for the organization 20 Data Evidence Meets “Proficient” criteria and summarizes critically the data from the organization or from healthcare websites that offers justification for the improvement initiative Accurately analyzes data from the organization or from healthcare websites that offers justification for the
- 12. improvement initiative Analyzes data from the organization or from healthcare websites that offers justification for the improvement initiative, but with gaps in accuracy Does not accurately analyze data from the organization or from healthcare websites that offers justification for the improvement initiative 20 Strategies Meets “Proficient” criteria and offers critical insights about interprofessional strategies that can be applied to the initiative and the organization Clearly delineates interprofessional strategies that can be applied to the initiative and the organization Delineates interprofessional strategies that can be applied to the initiative and the organization, but with gaps in clarity Does not clearly delineate interprofessional strategies that can be applied to the initiative
- 13. and the organization 10 Strategy Defense Meets “Proficient” criteria and offers professional insight about how the proposed strategies will positively affect nursing- sensitive indicators Accurately articulates how the proposed strategies will positively affect nursing- sensitive indicators Articulates how the proposed strategies will positively affect nursing-sensitive indicators, but with gaps in accuracy and clarity Does not accurately articulate how the proposed strategies will positively affect nursing- sensitive indicators 10 Change Theory Meets “Proficient” criteria and offers critical insights about theories of change and their relevance to the proposed initiative
- 14. Accurately analyzes theories of change and their relevance to the proposed initiative Analyzes theories of change and their relevance to the proposed initiative, but with gaps in clarity of descriptions and explanations Does not accurately analyze theories of change and their relevance to the proposed initiative 10 Articulation of Response Submission is free of errors related to citations, grammar, spelling, and syntax and is presented in a professional and easy-to-read format Submission has no major errors related to citations, grammar, spelling, or syntax Submission has major errors related to citations, grammar, spelling, or syntax that negatively impact readability and articulation of main ideas
- 15. Submission has critical errors related to citations, grammar, spelling, or syntax that prevent understanding of ideas 10 Earned Total 100% Running head: WEEK 5 PRACTICAL CONNECTION 1 2 WEEK 5 PRACTICAL CONNECTION Week 5 Practical Connection Post Brooke Caminita University of the Cumberlands
- 16. Week 5 Practical Connection This week’s focus was on chapters 11 and 12, Communication and Leadership, respectively. Communication is transmitting information from one person to another in order to be on the same page. Robbins and Judge (2018) explain, if there was a such thing as “perfect communication,” then “a thought would be transmitted so the receiver understood the same mental picture the sender intended” (p. 171). Unfortunately, we do not live in a perfect world so there are barriers in communication, such as: filtering, selective perception, information overload, emotions, language, silence, communication apprehension, and lying (Robbins & Judge, 2018, p. 180-182). To provide an example, language would be the different meaning of words due to personality or age. Understanding the direction of communication is important, as there are several types involved: downward, upward, and lateral. Chapter 11 also goes into detail about the modes of communication and what type of situation is appropriate for each. The modes include, oral, written, and non- verbal. For example, written communication would be best for the transfer of “complex and lengthy” information (Robbins & Judge, 2018, p. 177). Going into detail about chapter 12, Leadership, several factors and concepts play a part. Several theories are mentioned, in particular behavioral theories of leadership stood out most to me. It means that people can be trained to become leaders, through education and experience. I’m sure there are several instances in which an individual who is now a leader, was not before and lacked several leadership qualities. I believe the qualities can be learned through education and then applied to the workplace and projects. Another thing I found to be a major part of this chapter is on trust. Trust is needed as a leader or
- 17. follower, and has been proven to increase participation, make employees more involved and motivated, and provide better performance (Robbins & Judge, 2018, p. 201). Putting all the mentioned knowledge and concepts into practice, I first think of how learning the different modes of communication will be beneficial in my workplace. For example, we do surprise birthday celebrations for each employee and in order to inform everyone without spoiling the surprise or forgetting anyone it is best to use a premade email list and remove the employee the surprise is for. The premade email list is for the employees in my business unit and is very beneficial because it ensures no one is forgotten, and also saves a large amount of time when creating emails that everyone should receive. In addition, I believe I have not always been a natural leader, but by taking this class and learning all the concepts and acquiring beneficial knowledge, I feel like my leadership skills have improved and I will continue to show this in projects and in the workplace. When I get into a managerial position, I will motivate my employees with this knowledge of leadership skills and practices because I believe it can all be learned if they are willing. Creating a workplace with excellent communication and leadership skills is a major thing, and unfortunately some workplaces lack this due to lack of education. I hope to encourage adding this kind of information into recruiting and orientation when employees are first hired so they begin their career with the necessary information to succeed. To reiterate, a lot of employees may not have taken a class like organizational behavior, therefore informing them of concepts like these is important and they will probably find it very interesting. My final thought for this assignment is to post weekly concepts on the community board at work. A short, fun, encouraging, and informational statement can go a long way.
- 18. References Robbins, S. & Judge T. (2018). Essentials of Organizational Behavior. Boston, MA: Pearson.