This document describes the SUNSHINE project which aims to develop a platform and suite of services for improving energy efficiency in urban areas. It outlines 6 services the platform will provide: 1) a meter data management service, 2) a remote system management service, 3) a building efficiency pre-certification service, 4) a citizen-oriented alert and communication service, 5) a 3D web portal and apps, and 6) training materials. Each service has associated tasks and deliverables described in the SUNSHINE project. The platform will integrate data from buildings, sensors, meters and other systems to provide analytics, recommendations and alerts to citizens and operators.