The document outlines the 9 steps in the systems analysis and design life cycle: 1) requirements determination, 2) requirements specification, 3) feasibility analysis, 4) final specifications, 5) hardware study, 6) system design, 7) system implementation, 8) system evaluation, and 9) system modification. It then provides details on the tasks involved in each step and discusses the roles, attributes, and tools used by systems analysts.