The document provides an agenda and overview of key topics for an admin workshop, including:
- The two main methods for loading data into Salesforce and their differences/supported objects.
- The three methods for backing up Salesforce data.
- Common scenarios for validation rules and the three main types of reports.
- Features of the Chatter collaboration application like feeds, groups, and security settings.
- Key aspects of Chatter posts, feeds, and groups.
- Using the AppExchange marketplace to find, evaluate, and install business apps and consulting services to extend Salesforce capabilities.