Sample Audit Report
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The audit report summarizes the recruitment process audit of Company Name in Chennai. The audit found several gaps and areas for improvement in the recruitment process, including a need to better educate recruiters. While management commitment was found to be good, the organization was suffering around 40% losses on investments. The performance of individual recruiters varied and some lacked clear targets. Overall, the audit identified opportunities to make the recruitment process more effective and improve returns.
Sample Audit Report
- 1. GG Flats, No 3 Elango Street, Nilamangai Nagar, Adambakkam, Chennai – 88, India. Email id: vijay@hiringtonacademy.org, Mobile no: +91 9841696536 Recruitment Process Audit – Sample Audit Report India’s first 3rd Party Recruitment Process Verification Services Confidential Audit Report Assessment Number: ****12014 AUDIT DATE(s): September 15th & 16th 2014 Audited Months: SCOPE OF WORK Recruitment Process Auditing for Company Name, Chennai and their staffing team. Reviewing documents, identification of gaps, process improvement suggestion. AUDITOR COMPANY REPRESENTATIVE Mr. Vijay Anand L V, Founder and Head Mentor, Hirington Academy, Chennai. Mr. XYZ, CEO, Company Name, Chennai. STANDARD APPLIED ACTIVITY CATEGORY X Hirington Academy’s Recruitment Process X DOC REVIEW SURVEILLANCE X PRE-ASSESSMENT REASSESSMENT X ASSESSMENT SPECIAL VISIT ACTIVITY CONCLUSIONS (check all that apply) Yes CONFORMING 0 NUMBER of MINORS RAISED 0 NUMBER of OBSERVATIONS or OPPORTUNITIES FOR IMPROVEMENT IDENTIFIED Yes REGISTRATION RECOMMENDED / CONTINUED REGISTRATION RECOMMENDED Yes CORRECTIVE ACTION SUBMITTAL REQUIRED 15 WORKING DAYS (from report date) no ON-SITE REVIEW OF CORRECTIVE ACTION REQUIRED Yes NONCONFORMING WITH MAJOR NONCONFORMANCES 29 NUMBER of MAJORS RAISED n/a REGISTRATION NOT RECOMMENDED no SPECIAL VISIT REQUIRED 3 Visits SURVEILLANCE (December 2014, March 2015, June 2015).
- 2. GG Flats, No 3 Elango Street, Nilamangai Nagar, Adambakkam, Chennai – 88, India. Email id: vijay@hiringtonacademy.org, Mobile no: +91 9841696536 ASSESSMENT MATRIX AND PLANNER RecruitmentProcess Auditing LEGEND X = Element Fully Assessed P = Partial Element Assessed E = Exclusions Taken * = Audit each Activity RecruitmentBudget& Policy Hierarchy&Agreements JD&Planning RecruitmentLifeCycle Database&Structure NewInitiatives 1 DOCUMENTATION GENERAL NA P NA E NA NA 2 PROCESS MANUAL NA X NA NA NA NA 3 CONTROL OF DOCUMENTS NA X NA NA NA NA 4 MANAGEMENT COMMITMENT X X X X X X 5 EMPLOYEE COMMITMENT X X X X X X 6 RESPONSIBILITY & AUTHORITY X X X X X X 7 INTERNAL COMMUNICATION X X NA X NA NA 8 PROVISION OF RESOURCES X X X X X X 9 INFRASTRUCTURE X X X X X X 10 COMPETENCE, AWARENESS & TRAINING NA NA NA NA NA NA 11 CUSTOMER SATISFACTION* X X X X X X 12 INTERNAL AUDIT* NA NA NA NA NA NA 13 CUSTOMER FOCUS X X X X X X 14 COMPANY PROFILE X X X X X X 15 INDENT NA NA NA NA NA NA 16 PLANNING SHEET NA NA NA NA NA NA 17 SOURCING METHODS X X NA X X X 18 SCREENING METHODS X X X X X X 19 INTERVIEW METHODS X X X X X X 20 OFFER, JOINING AND ON BOARDING PROCESS X X X X X X 21 BGVC NA NA NA NA NA NA 22 EMAIL / PHONE ETTIQUETS X X X X X X 23 CANDIDATE COMMUNICATION X X X X X X 24 RESUME HANDLING X X X X X X
- 3. GG Flats, No 3 Elango Street, Nilamangai Nagar, Adambakkam, Chennai – 88, India. Email id: vijay@hiringtonacademy.org, Mobile no: +91 9841696536 25 RECRUITMENT INITIATIVES NA NA NA NA NA NA AUDIT ACTIVITY RECORD Audit trail reviewed / Personnel interviewed / Documentation reviewed / Departments or Processes Audited INTERVIEWED: Mr. XYZ, CEO, and employees Mr. ABC, Mr. EFG, Ms. HIJ, of Company Name, Chennai. NON COMPLIANCE: List of gaps and flaws in the hiring process. 1. 2. 3. 4. 5. AREAS OF GOOD PERFORMANCE Management Commitment on Process Driven Organization Goal. Client acquisition methods. AREAS FOR IMPROVEMENT (Observation) Need to educate recruiters in all aspects of recruitment. Refer NC given in the earlier page. ROI Audit Feedback: Based on the real time data from the management, the organization is suffering approximate of 40% of loss in the investment made. Management to take immediate decision to recover from the present loss. Returns Loss
- 4. GG Flats, No 3 Elango Street, Nilamangai Nagar, Adambakkam, Chennai – 88, India. Email id: vijay@hiringtonacademy.org, Mobile no: +91 9841696536 Sourcing Channels Audit Feedback: Improvement on cost effective channels needed. Most of the sourcing has come from Job Portal. Recruiters need to be trained on the other sourcing channels. Offer Contribution from the recruiters for last 3 months Audit Feedback: This is based on the data received from the recruitment team. If the data is correct, the performance is also correct as per the chart. Short list to Interview and Interview to Offer - These are the areas to be improved with the recruiters. There was only limited data available in the auditing and we could not measure complete capabilities of the recruiters. Recruiters have not met the target set by the management in last 3 months. Management can decide on the next course of action. There is no target found for Mr. ABC, Mr. EFG. Since the absence of the data, we could not measure their capabilities. Management intervention needed on the goals, KRA of these resources so that by next audit; we will be in a position to measure their strengths and weakness. No daily / monthly report found to prove their efforts. Performance of each recruiter shown as per the available data from the team / management. Job Portal Reference Networking Social Media ABC EFG HIJ
- 5. GG Flats, No 3 Elango Street, Nilamangai Nagar, Adambakkam, Chennai – 88, India. Email id: vijay@hiringtonacademy.org, Mobile no: +91 9841696536 Performance of ABC Performance of EFG Performance of HIJ 0 100 200 300 400 Requirements Profiles Sourced Interviews Offer Joining ABC ABC 0 50 100 150 200 250 Requirements ProfilesSourced Interviews Offer Joining EFG EFG 0 100 200 300 400 Requirements ProfilesSourced Interviews Offer Joining HIJ HIJ
- 6. GG Flats, No 3 Elango Street, Nilamangai Nagar, Adambakkam, Chennai – 88, India. Email id: vijay@hiringtonacademy.org, Mobile no: +91 9841696536 Target Completion Status Audit Feedback: No data available for audit, let’s review in the next quarter. Hit Ratio Audit Feedback: No data available for audit, let’s review in the next quarter. Cycle Time Audit Feedback: No data available for audit, let’s review in the next quarter. On time Before time 01:02 01:05 15 days 30 days 45 days 60 days
- 7. GG Flats, No 3 Elango Street, Nilamangai Nagar, Adambakkam, Chennai – 88, India. Email id: vijay@hiringtonacademy.org, Mobile no: +91 9841696536 Offer to Closure Audit Feedback: No data available for audit, let’s review in the next quarter. Industry Strength Audit Feedback: IT as the Industry strength of Company Name and other industry are in budding stage. Signature on this report by the assessed company representative indicates that this report, and any nonconformities and observations noted within, has been reviewed and accepted. Any non-conformities or observations identified are the result of our process improvement. The audit system is deemed effective unless noted otherwise within this report. This report remains under established confidentiality agreements between Hirington Academy and the assessed organization (Company Name). Hirington Academy has performed a full system recruitment process audit, followed by a documented management review. Name: Name: Vijay Anand L V Designation: Designation: Founder and Recruitment Architect Organization name: Company Name, Chennai Organization name: Hirington Academy, Chennai. _____________________________ __________________________________ Authorised Signature Authorised Signature Offer Rejected Offer withdrawn Joined Joined and left IT Telecom ITES / BPO Non IT