Lessons learnt in
Content Management

Developer Garage
16th September 2009
Gary Teo
Agenda
Placeholder for your own subheadline

  1        Introduction to the Savants


  2        Lessons learnt in Content Management

  3        Click Routes Planning


  4        SEO




Page  2
About Savant Degrees


   Savant Degrees is a consultancy that guides our partners with our experience and
   foresight to materialize their technological endeavours into products that can
   create impact.




           Focus                 When                      Where
     Managing, optimizing     Started 2003 (Wits) as    Serviced multiple
     and capitalizing         a development house       industries and
     “Web Assets”                                       countries
                              Began consulting in
                              2009




Page  3
Why we do what we do?


                                                              IT Projects Success Rate
                                                         32% of all IT projects succeeding
                 Impaired,       Success                  which are delivered on time, on
                    24            rate, 32                budget, with required features and
                                                          functions
                                                         44% were challenged which are
                                                          late, over budget, and/or with less
                   Challenge,
                      44                                  than the required features and
                                                          functions
                                                         24% failed which are cancelled prior
                                                          to completion or delivered and never
           Success rate      Challenge       Impaired
                                                          used

                    2009 Standish Group CHAOS report




Page  4
Why we are uniquely placed



                                 Business   Development
   Put it simply,
   we speak both
   languages


                Business                         Development Experience
       Experienced entrepreneurs               Technologist backgrounds
       Sensitive to corporate                  Development experience in
        environments                             wide spectrum of industry
       Suite of services that see              Technology agnostic
        projects through all phases              approach

Page  6
How we do it


   •Market / Opportunity Research            •Technology agnostic
   •Scope Definition / Consultancy           methodology
   •Code review / Post mortem                •Scalable and extensible
                                             development



                               Product                                    Maintain &
           Consulting                             Development
                             Management                                    Enhance


                        •Product / Project                          •Content and traffic
                        Management                                  analysis and consultancy
                        •Liase with key                             •Scale and feature
                        stakeholders                                recommendation




Page  7
Clientele

 Industry:
    Telecommunications
    Public sector
    Fashion
    Health & Medical
    Non-profit
    Design
    Maritime
    Web Commerce
    Education
    Food & Beverage
    Manufacturing
    Hardware
    Research
    Social Enterprise


Page  8
What is the problem?


 There are some 225 Million websites in the world – August 2009
 1 Trillion number of unique URLs in Google’s index – July 2008
 People look to User Interface as the solution, Media companies smile.
 Web content systems cost AT LEAST 2-3 times as much as the User
  Interface components. Make it work for you!
 There are 2 parts to the art of web building:
    Content: The technique of preempting what content interests your audience
    Platform: The flexibility of your platform to achieve the varied use cases of web
     content.




Page  9
Different Forms of Web Content Systems
i.e. different form of contents?

Your classic web store.                      Your classic articles-
Focuses on sales – upsell,               based website. Focuses
crosssell, taxonomies,                    on content presentation
reporting and etc.                                     and styling




General Knowledge                        Has many elements of a
Management Systems.                             Articles system.
Focus on grouping,                            Focuses on rapid
searching and attacments                               authoring


Page  10
Content Organization Dimensions


 Taxonomy
   Grouping, Tagging, Prioritization

 Presentation Versatility
   Templates, Widgets,

 Searchability / Referenciblity
   Full Text Searches, SEF Urls, Bookmarks, Social Platforms

 Accountability
   Authoring, Versioning, Reporting

 Form
   Storage, Migration, Repurposing




Page  11
Articles Management with Joomla!
#2 Most downloaded Open Source CMS
                                                      Taxonomy

 Workflows
 Content Mutex                         Form
                                                                      Presentation
                                                                       Versatility
 Multiple Menus
 Content Linking and Islands
 Templating                         Accountability              Searchability


 Homepage Selection




Page  12
Blogs Management with Wordpress
#1 Most downloaded Open Source CMS
                                                      Taxonomy

 Content Taxonomy
 SEF URL                               Form
                                                                      Presentation
                                                                       Versatility
 Media Management
 Pinging
 Integration with social networks   Accountability              Searchability




Page  13
Wiki-ing with Confluence
Best of breed Enterprise Wiki Solution
                                                          Taxonomy

 ACL
 Wiki Formatting                           Form
                                                                          Presentation
                                                                           Versatility
 Content linking
 Content Activity Tracking
 Content Versioning                     Accountability              Searchability




Page  14
E-commerce with Magento
Best of breed E-commerce solution
                                                     Taxonomy

 Content Expiry
 Advanced Content Taxonomy            Form
                                                                     Presentation
                                                                      Versatility
 Related Content
 Richness of content
 Inline Renderers                  Accountability              Searchability


 CSRF prevention
 Themes and layouts
 Extensive Caching




Page  15
Clickroute Planning
The technique of preempting what content interests your audience

 Identify crucial landing points.
    Main page, Highly frequented/bookmarked pages, EDMs

 Identify/Propose visual/click magnets elements in the page
    Prioritize your emphasis
    Users want signboards not maps

 Sitemaps should be graph-like, not trees
    Ie. Minimize leafs pages that go no further.

 Analyze Google analytics click routes
    Site overlays
    Account for inbound and outbound traffic



Page  16
Search Engine Optimization



   •Solid relevant content    Content          Link building   •Regular update in
   •Improve referencibility                                    content
   – ie SEF Urls                                               (Articles, Whitepaper)
   •Identify associated                                        •Contribution to reputable
   keywords                              SEO                   & relevant sites and
                                                               directories
                                                               (Wiki, Blog, directory)

                              Platform     Analyze content
                              Support        and traffic


   •SEF URL                                                    •Know your visitor well
   •Sitemap generation                                         •Click route planning
   •Generate content                                           •What results in
   feeds                                                       visit, click, conversion, etc




Page  17
And So We Went All Out…
Trellis – A Java based CMS




      Trellis Prototype
      Demonstration




Page  18
Questions &
            Answers




Page  19
Sources


 http://www.waterandstone.com/downloads/2008OpenSourceCMSMarketSurvey.pdf
 http://news.netcraft.com/archives/web_server_survey.html
 http://googleblog.blogspot.com/2008/07/we-knew-web-was-big.html
 http://thefuturebuzz.com/2009/01/12/social-media-web-20-internet-numbers-stats/




Page  20

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Savant Degrees

  • 1. Lessons learnt in Content Management Developer Garage 16th September 2009 Gary Teo
  • 2. Agenda Placeholder for your own subheadline 1 Introduction to the Savants 2 Lessons learnt in Content Management 3 Click Routes Planning 4 SEO Page  2
  • 3. About Savant Degrees Savant Degrees is a consultancy that guides our partners with our experience and foresight to materialize their technological endeavours into products that can create impact. Focus When Where Managing, optimizing Started 2003 (Wits) as Serviced multiple and capitalizing a development house industries and “Web Assets” countries Began consulting in 2009 Page  3
  • 4. Why we do what we do? IT Projects Success Rate  32% of all IT projects succeeding Impaired, Success which are delivered on time, on 24 rate, 32 budget, with required features and functions  44% were challenged which are late, over budget, and/or with less Challenge, 44 than the required features and functions  24% failed which are cancelled prior to completion or delivered and never Success rate Challenge Impaired used 2009 Standish Group CHAOS report Page  4
  • 5. Why we are uniquely placed Business Development Put it simply, we speak both languages Business Development Experience  Experienced entrepreneurs  Technologist backgrounds  Sensitive to corporate  Development experience in environments wide spectrum of industry  Suite of services that see  Technology agnostic projects through all phases approach Page  6
  • 6. How we do it •Market / Opportunity Research •Technology agnostic •Scope Definition / Consultancy methodology •Code review / Post mortem •Scalable and extensible development Product Maintain & Consulting Development Management Enhance •Product / Project •Content and traffic Management analysis and consultancy •Liase with key •Scale and feature stakeholders recommendation Page  7
  • 7. Clientele  Industry:  Telecommunications  Public sector  Fashion  Health & Medical  Non-profit  Design  Maritime  Web Commerce  Education  Food & Beverage  Manufacturing  Hardware  Research  Social Enterprise Page  8
  • 8. What is the problem?  There are some 225 Million websites in the world – August 2009  1 Trillion number of unique URLs in Google’s index – July 2008  People look to User Interface as the solution, Media companies smile.  Web content systems cost AT LEAST 2-3 times as much as the User Interface components. Make it work for you!  There are 2 parts to the art of web building:  Content: The technique of preempting what content interests your audience  Platform: The flexibility of your platform to achieve the varied use cases of web content. Page  9
  • 9. Different Forms of Web Content Systems i.e. different form of contents? Your classic web store. Your classic articles- Focuses on sales – upsell, based website. Focuses crosssell, taxonomies, on content presentation reporting and etc. and styling General Knowledge Has many elements of a Management Systems. Articles system. Focus on grouping, Focuses on rapid searching and attacments authoring Page  10
  • 10. Content Organization Dimensions  Taxonomy Grouping, Tagging, Prioritization  Presentation Versatility Templates, Widgets,  Searchability / Referenciblity Full Text Searches, SEF Urls, Bookmarks, Social Platforms  Accountability Authoring, Versioning, Reporting  Form Storage, Migration, Repurposing Page  11
  • 11. Articles Management with Joomla! #2 Most downloaded Open Source CMS Taxonomy  Workflows  Content Mutex Form Presentation Versatility  Multiple Menus  Content Linking and Islands  Templating Accountability Searchability  Homepage Selection Page  12
  • 12. Blogs Management with Wordpress #1 Most downloaded Open Source CMS Taxonomy  Content Taxonomy  SEF URL Form Presentation Versatility  Media Management  Pinging  Integration with social networks Accountability Searchability Page  13
  • 13. Wiki-ing with Confluence Best of breed Enterprise Wiki Solution Taxonomy  ACL  Wiki Formatting Form Presentation Versatility  Content linking  Content Activity Tracking  Content Versioning Accountability Searchability Page  14
  • 14. E-commerce with Magento Best of breed E-commerce solution Taxonomy  Content Expiry  Advanced Content Taxonomy Form Presentation Versatility  Related Content  Richness of content  Inline Renderers Accountability Searchability  CSRF prevention  Themes and layouts  Extensive Caching Page  15
  • 15. Clickroute Planning The technique of preempting what content interests your audience  Identify crucial landing points.  Main page, Highly frequented/bookmarked pages, EDMs  Identify/Propose visual/click magnets elements in the page  Prioritize your emphasis  Users want signboards not maps  Sitemaps should be graph-like, not trees  Ie. Minimize leafs pages that go no further.  Analyze Google analytics click routes  Site overlays  Account for inbound and outbound traffic Page  16
  • 16. Search Engine Optimization •Solid relevant content Content Link building •Regular update in •Improve referencibility content – ie SEF Urls (Articles, Whitepaper) •Identify associated •Contribution to reputable keywords SEO & relevant sites and directories (Wiki, Blog, directory) Platform Analyze content Support and traffic •SEF URL •Know your visitor well •Sitemap generation •Click route planning •Generate content •What results in feeds visit, click, conversion, etc Page  17
  • 17. And So We Went All Out… Trellis – A Java based CMS Trellis Prototype Demonstration Page  18
  • 18. Questions & Answers Page  19
  • 19. Sources  http://www.waterandstone.com/downloads/2008OpenSourceCMSMarketSurvey.pdf  http://news.netcraft.com/archives/web_server_survey.html  http://googleblog.blogspot.com/2008/07/we-knew-web-was-big.html  http://thefuturebuzz.com/2009/01/12/social-media-web-20-internet-numbers-stats/ Page  20