Sca preliminary remedy_server_architecture_global_v1
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This document outlines a preliminary server architecture for an ITSM system. It includes primary and standby data centers in San Diego and New York. There will be regional mid-tier servers and application servers across several global expansion sites, including South America, Australia/South Pacific, India/North Asia, and the UK/Europe. The mid-tier servers are configured with Apache Tomcat and AR System software on Windows 2003, sized for 200 concurrent users. The application servers use Sun JDK, AR System Server, Atrium CMDB, and ITSM applications software on Windows 2003, sized for 500 concurrent users and responsible for distributed server option replication.
Sca preliminary remedy_server_architecture_global_v1
- 1. N S EW PreliminaryRemdyITSMServerArchitecturev1.0-GlobalView San Diego, CA – Standby DataCenter Briarcliff Manor, NY – Primary DataCenter South America – Global Expansion Site South American Users (* specific city not identified) South America – Global Expansion Site South American Users (* specific city not identified) Australia / South Pacific – Global Expansion Site Australia / South Pacific Users (* specific city not identified) India / North Asia – Global Expansion Site India / North Asia Users (* specific city not identified) United Kingdom & Europe – Global Expansion Site UK & Europe Users (* specific city not identified) One-way DSO based replication Two-way DSO based replication Regional Mid-Tier Server Installed Software - Apache Tomcat 5.5.26 Web App Server - Apache Tomcat 5.5.26 Servlet Engine - AR System MidTier 7.1.00 patch 003 Platform - Windows 2003 R2 32-bit Standard Edition - 2 CPU dual core - 8 GIG Ram (Capacity Sized for 200 Concurrent Users ~ 50 concurrent users per CPU core) Regional Mid-Tier Server Installed Software - Apache Tomcat 5.5.26 Web App Server - Apache Tomcat 5.5.26 Servlet Engine - AR System MidTier 7.1.00 patch 003 Platform - Windows 2003 R2 32-bit Standard Edition - 2 CPU dual core - 8 GIG Ram (Capacity Sized for 200 Concurrent Users ~ 50 concurrent users per CPU core) Regional Mid-Tier Server Installed Software - Apache Tomcat 5.5.26 Web App Server - Apache Tomcat 5.5.26 Servlet Engine - AR System MidTier 7.1.00 patch 003 Platform - Windows 2003 R2 32-bit Standard Edition - 2 CPU dual core - 8 GIG Ram (Capacity Sized for 200 Concurrent Users ~ 50 concurrent users per CPU core) Regional Mid-Tier Server Installed Software - Apache Tomcat 5.5.26 Web App Server - Apache Tomcat 5.5.26 Servlet Engine - AR System MidTier 7.1.00 patch 003 Platform - Windows 2003 R2 32-bit Standard Edition - 2 CPU dual core - 8 GIG Ram (Capacity Sized for 200 Concurrent Users ~ 50 concurrent users per CPU core) Regional Mid-Tier Server Installed Software - Apache Tomcat 5.5.26 Web App Server - Apache Tomcat 5.5.26 Servlet Engine - AR System MidTier 7.1.00 patch 003 Platform - Windows 2003 R2 32-bit Standard Edition - 2 CPU dual core - 8 GIG Ram (Capacity Sized for 200 Concurrent Users ~ 50 concurrent users per CPU core) Regional Application Server Processes responsible for: - Distributed Server Option (DSO) two way transfer from OLTP environment Installed Software - Sun Microsystems JDK 1.5.2 - AR System Server 7.1.00 patch 003 - Atrium CMDB 2.1.00 patch 003 - ITSM Applications 7.0.03 patch 007 (Incident, Problem, Change, Asset) Platform - Windows 2003 R2 32-bit Standard Edition - 2 CPU dual core - 8 GIG Ram - 80 GB local harddrive (Capacity Sized for 500 Concurrent Users ~ 125 concurrent users per CPU core) Regional Application Server Processes responsible for: - Distributed Server Option (DSO) two way transfer from OLTP environment Installed Software - Sun Microsystems JDK 1.5.2 - AR System Server 7.1.00 patch 003 - Atrium CMDB 2.1.00 patch 003 - ITSM Applications 7.0.03 patch 007 (Incident, Problem, Change, Asset) Platform - Windows 2003 R2 32-bit Standard Edition - 2 CPU dual core - 8 GIG Ram - 80 GB local harddrive (Capacity Sized for 500 Concurrent Users ~ 125 concurrent users per CPU core) Regional Application Server Processes responsible for: - Distributed Server Option (DSO) two way transfer from OLTP environment Installed Software - Sun Microsystems JDK 1.5.2 - AR System Server 7.1.00 patch 003 - Atrium CMDB 2.1.00 patch 003 - ITSM Applications 7.0.03 patch 007 (Incident, Problem, Change, Asset) Platform - Windows 2003 R2 32-bit Standard Edition - 2 CPU dual core - 8 GIG Ram - 80 GB local harddrive (Capacity Sized for 500 Concurrent Users ~ 125 concurrent users per CPU core) Regional Application Server Processes responsible for: - Distributed Server Option (DSO) two way transfer from OLTP environment Installed Software - Sun Microsystems JDK 1.5.2 - AR System Server 7.1.00 patch 003 - Atrium CMDB 2.1.00 patch 003 - ITSM Applications 7.0.03 patch 007 (Incident, Problem, Change, Asset) Platform - Windows 2003 R2 32-bit Standard Edition - 2 CPU dual core - 8 GIG Ram - 80 GB local harddrive (Capacity Sized for 500 Concurrent Users ~ 125 concurrent users per CPU core) Regional Application Server Processes responsible for: - Distributed Server Option (DSO) two way transfer from OLTP environment Installed Software - Sun Microsystems JDK 1.5.2 - AR System Server 7.1.00 patch 003 - Atrium CMDB 2.1.00 patch 003 - ITSM Applications 7.0.03 patch 007 (Incident, Problem, Change, Asset) Platform - Windows 2003 R2 32-bit Standard Edition - 2 CPU dual core - 8 GIG Ram - 80 GB local harddrive (Capacity Sized for 500 Concurrent Users ~ 125 concurrent users per CPU core) Two-way DSO based replication Two-way DSO based replication Two-way DSO based replication Two-wayDSO based replication 7/31/2008BMC RLB ITSM Architecture